Dan Little’s Post

Great news for Tiktok shop sellers! You can now issue partial refunds to customers. Here's how it works: If you sent a £10 product to a customer who encountered an issue but is willing to keep the item, you can negotiate a partial refund. For instance, you can offer a £5 refund as compensation and let the customer keep the product, avoiding additional shipping costs. Previously, you had to refund the entire order amount. Even if a customer bought two items worth £10 each and wanted to return only one, a full refund of £20 was required. This change allows for more flexible and cost-effective solutions for both sellers and customers. #tiktok #tiktokupdate #tiktokexpert #tiktoknewupdate #tiktokshop #tiktokstore

Calculation formula on TikTok Shop Referral Fee is a service fee charged on successfully paid and delivered orders in TikTok Shop. If the entire order is canceled/ refunded/returned, the referral fee will be returned. In cases of partial refunds, the fixed $0.30/order will not be refunded as the order still exists with a value above $0.01 Referral Fee = Referral Fee = 2.0% *(Customer Payment + Platform Discount) + 0.30 USD per order Currently, all sellers will benefit from the referral fee promotion #tiktokShop

Exciting News for TikTok Shop Sellers! We're thrilled to announce that starting July 16th, 2024, you'll be able to initiate partial refunds and negotiate with buyers directly from the Seller Center for refund requests! What is Partial Refund? This game-changing feature allows you to offer a partial refund to buyers for items that can't be returned, making the refund process more efficient and transparent. This additional resolution option not only improves the customer experience but can also lead to more sales! Stay ahead of the game and get ready to take your TikTok Shop experience to the next level! #TikTokShop #Ecommerce #Sellers #PartialRefund #CustomerExperience #SalesBoost

𝐓𝐢𝐤𝐓𝐨𝐤 𝐒𝐡𝐨𝐩'𝐬 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐃𝐞𝐥𝐚𝐲𝐞𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐏𝐨𝐥𝐢𝐜𝐲: TikTok Shop updating Customer Order Cancellation, Return and Refund Guidelines for Sellers. From 15 March 2024, TikTok Shop will no longer automatically approve all "Delayed Delivery" return requests or automatically reimburse sellers. In some cases, such as "Fulfilled by Seller" TikTok shop will instead require seller's to review the request. Sellers will be notified of the refund request and must respond within 2 business days of submission of the refund request from the customer. If the seller fails to respond within this time, the refund will be automatically approved and the seller will bear the cost of the refund. #tiktokupdates #tiktoksellers #ibrahimtarique

Starting September 2nd, 2024, TikTok Shop's commission rate will increase from 5% to 9%. However, 𝐧𝐞𝐰 𝐬𝐞𝐥𝐥𝐞𝐫𝐬 can enjoy 0% commission for up to 90 days by completing specific onboarding missions. Certain categories, such as Electronics, Collectibles, and some Beauty products, will continue to have a lower commission rate of 5%. Additionally, commissions for sales from short videos will be reduced to 7%, while livestream sales will have a reduced rate of 5%.

"Sorry, US sellers only" - TikTok Shop Non - US sellers cannot sell on TikTok Shop US - UNTIL NOW While US sellers are scaling 400% on TikTok Shop, the rest of the world watches from the sidelines. But we've built a bridge. Our new service gets non-US sellers into TikTok Shop: - 2-day setup - 100% compliant - Full access to US market - Immediate start The best part? It's launching next week, but early access starts now. TL;DR: Found a way to get non-US sellers into TikTok Shop in 48 hours. What country are you trying to sell from? Comment below ⬇️ #tiktokads #tiktokmarketing #tiktokadvertising #amazonfba #amazonseller

TikTok Shop just gave high AOV brands a major boost! Interest-free credit card installments are now available for users on orders over $50. 🔥 We've seen a significant increase in brands with AOV >$100 succeeding on TikTok Shop recently. The new installment payment option is set to dramatically increase conversion rates for these brands. Here are five brands with AOV >$100 that achieved over $1M in GMV in the last 30 days. This level of success wasn't happening a few months ago. TikTok is pressing all the right buttons! Best of all, the credit card installment payment option comes at no cost or fees to brands. It's a no-brainer. P.S. Struggling with your TikTok Shop growth? DM me “TTS Boost”. #TikTokShop #Ecommerce #SocialCommerce #DigitalMarketing #SalesStrategy #RetailInnovation #TikTokForBusiness #OnlineShopping #MarketingTrends #BusinessGrowth

Violation Details: TikTok Shop is committed to providing a trusted and seamless shopping experience for our community, including creators, buyers, and sellers. However, unusual activity has been detected on your account. Required Documents for Reinstatement: 1) ID card next to a handwritten note with your shop name and the date. 2) Company certificate. 3) EIN Certificate. 4) Original company document. 5) Inventory invoice or bank statement. Note: Dropshipping is not recommended on TikTok Shop, especially for new users. Personally, I have successfully reinstated five TikTok Shops by submitting the required documents mentioned above. If you have all the necessary details, there is no need to worry. For those facing reinstatement issues, simply follow the outlined process. There is no need to pay someone to reinstate your account. #tiktok #tiktokshop #reinstate #ecommerce #tiktokmademebuyit #suspended #violation

How to Dropship Directly on Tiktok Shop

Exciting news for TikTok Shop sellers! 📣 TikTok Shop is making it easier than ever to manage returns and order cancellations. 🔄 What's new? Customized rejection reasons to match your customer's concerns. Tailored options based on your product type. Evidence submission for select reasons to clarify your decisions. Benefits for sellers: Faster and easier return management. Reduced misunderstandings and disputes. Enhanced customer experience through clearer communication. Plus, we've updated cancellation reasons to ensure accuracy and consistency. Best practices for canceling orders: Choose the right reason every time. Keep your SFCR below 2.5% to avoid penalties. Thank you for partnering with TikTok Shop! Let's continue to provide the best possible shopping experience for our customers. #TikTokShop #SellerTips #Returns #Cancellations #Ecommerce #CustomerService #BusinessGrowth