Bob Marsh’s Post

In my experience, mastering communication in a Business Operations role extends beyond just adapting messages for different audiences. It involves actively listening and engaging to build trust and rapport. This means asking the right questions, showing empathy, and being open to feedback. Effective communication is about creating a two-way dialogue where ideas can be exchanged freely, fostering a collaborative environment. By combining clear presentation of ideas with genuine engagement, you can influence and inspire your audience more effectively, driving better outcomes for the organization.

As leaders, our communications determine our effectiveness. Our audiences are asking “what’s in it for me” when they listen to you. Science points to four methods of memory development as most related to addressing this issue: cluster creation, message clarity, emotional triggers and future questions setting. 🔺 Cluster Creation – keep the information to three or four elements. Organize those into one central idea. This helps organize and retain details. 🔺Message Clarity – We remember stories that create an affecting response. The goal of memorability comes from the clear mental bookmarks that generate our imagery. 🔺Emotional Triggers -- Use the method -- “tell them what you are going to tell them, then tell them, and then summarize with an engaging recap of what you told them”. This recall helps enforces the relevant ideas. 🔺Future Questions -- Memorable communications don’t just hand out answers, they establish questions that fill the gap between known and newly being discovered. I am a better communicator when I present questions that fill that gap and stimulate new learning. 🔷 Takeaway: In presentations, your emails, or leading meetings – communicate your message in a memorable way. Want a guide? Let’s talk – Coach Mike #Businesstip #Communication #ActionCoach

Leader Digest #2 In The Meeting Who should you present to: executives or employees It's not difficult but why we alway face with this problem when speaking in public or company meeting which have audience both employees and executives. Who should you present or communicate to? The answer is not executives and/or employees, the correct answer should be "Target audience”, who is target audience and what are purposes of this meeting. This is the fist step that we have to understand to deliver effective communication. Before meeting, there are 2 parts that we should do to ensure that target audience will understand what do we communicate to them. 1) PLAN - communication planning and 2) PREP – Communication/Presentation Preparation

One of the most common frustrations I hear from CEOs and managers: teams struggle to write effectively, and presentations often miss the mark. In today’s fast-paced world, the ability to communicate clearly and capture attention is crucial. If you’re losing pitches, stalling in your career, or struggling to rally people to your cause, communication may be the missing link. From emails and presentations to social posts, every touchpoint matters. That’s why Wainger Group offers programs to elevate communication skills for leaders and their teams: ✨ Writing Right: Master the Written Word to Make an Impact: https://lnkd.in/eMuGfrNe ✨ How Not to Be Boring: Speak with Confidence and Clarity that Connects: https://lnkd.in/es2HCuHY Programs for 2025 are booking up! Ready to make communication your superpower? Reach out for a complimentary conversation: [email protected]

Tactful communicators can sense what another person is feeling or thinking and respond in such a way as to avoid bad feelings or awkwardness, while at the same time asserting or reflecting their own ideas and feelings back in a delicate and well-meaning fashion. Rather than making value statements about someone else’s communication style, we should learn how to accommodate it. For example, if you are providing information to a “dominant” or “aggressive” communicator, it’s important to get right down to business and stay on topic. Likewise, if you’re providing information to a “conscientious” or “passive” communicator, you might approach them more casually and give them time to think through the information before requesting a response. 🔑 Paying attention to the communication styles of those around us and modifying our behavior accordingly will ultimately help us achieve better results. 🔔 If you want to be an elite global communicator enroll here: https://lnkd.in/df8EHpD3 #csuiteleaders #communicationstyles #adaptability #communicationcoaching #lifeselfcoaching

Yesterday, I had the privilege of witnessing something powerful in a meeting. One of the executives spoke up - a simple statement, but it silenced the room. There was something in the way he delivered it: not just words, but weight, purpose, and impact that shifted the entire discussion’s tone. It wasn’t an elaborate speech. It was a few decisive words delivered with undeniable presence. It got me thinking about what sets great communicators apart. It’s not just about speaking up; it’s about fueling words with intention, crafting each line with a clear purpose that leaves a mark. It’s about creating a connection that makes every listener feel the relevance of the message. Those who master this skill stand out—not just in a room, but in the minds of those they lead and influence. And this isn’t some elusive talent only a few possess. It’s a craft that anyone can learn and elevate. Tomorrow, I’ll be diving into What Makes a Great Speech? A Guide to Speech Evaluation and Improvement at Speaker Vitality. Whether you’re looking to refine how you deliver strategy or empower your teams with clarity, we’ll explore how to harness your unique voice to resonate at the highest level. 🗓 Happening live on Zoom tomorrow at 5:00 PM UK Time. [🔗 Register here ]

🌟 Enhance Your Executive Communication Skills 🌟 Are you looking to level up your communication game in the corporate world? 🚀 I highly recommend the "Executive Communication Training" course by Dan O'connor. 🎓 This comprehensive course covers everything from crafting compelling narratives to honing your public speaking prowess. 💬 You'll learn techniques to navigate challenging conversations with confidence, and build your personal brand as a persuasive communicator. I recently completed this course, and I can't emphasize enough how transformative it was for me professionally. The practical strategies and actionable insights have already made a significant impact on how I communicate and lead within my organization. 📈 #ExecutiveCommunication #ProfessionalDevelopment #LeadershipSkills #CommunicationMastery

✨ Announcing a New Milestone! ✨ I’m pleased to share that I’ve successfully completed a course in Communication Management! 🎓 This experience has been incredibly valuable. I’ve learned about effective communication strategies, stakeholder engagement, and the importance of clear messaging in our fast-paced world. It’s captivating to see how impactful the right words can be! Some key takeaways from the course include: Strategic Communication Planning: I now have the tools to develop communication strategies that align with organizational goals. Crisis Communication: Understanding how to manage communication during challenging times is essential for any organization. Audience Analysis: Tailoring messages for different audiences has opened my eyes to new ways of connecting. I look forward to applying these skills in my career and contributing to better communication within my team and beyond. Strong communication is vital for collaboration and innovation. I'd love to connect with others who share a passion for effective communication, so feel free to reach out! #CommunicationManagement #LearningJourney #ProfessionalGrowth #Networking #CommunicationSkills #ContinuousLearning

Communication is a key aspect in any organization, and mastering it can be complex. However, there are fundamental steps that every leader can take to enhance their communication style. Here are 5 essential tips for delivering better comms in any organization. Need help? I'm here to guide your approach, let's connect!

Tactful communicators can sense what another person is feeling or thinking and respond in such a way as to avoid bad feelings or awkwardness, while at the same time asserting or reflecting their own ideas and feelings back in a delicate and well-meaning fashion. Rather than making value statements about someone else’s communication style, we should learn how to accommodate it. For example, if you are providing information to a “dominant” or “aggressive” communicator, it’s important to get right down to business and stay on topic. Likewise, if you’re providing information to a “conscientious” or “passive” communicator, you might approach them more casually and give them time to think through the information before requesting a response. 🔑 Paying attention to the communication styles of those around us and modifying our behavior accordingly will ultimately help us achieve better results. 🔔 If you want to be an elite global communicator enroll here: https://lnkd.in/df8EHpD3 #csuiteleaders #communicationstyles #adaptability #communicationcoaching #lifeselfcoaching