Controversial take: PMax sucks and shouldn’t be used the way 90% of DTC brands are currently using it. To be fair, I don’t necessarily blame brands for the heavy use of PMax with all of the misinformation that these Google reps push on everyone nowadays. My team was just on a call with one of them a couple of weeks ago and you wouldn’t believe the looks we got when we told them that we were more focused on campaign types that give us greater control such as Search and Standard Shopping. But why do most Google reps push PMax so much? Well in short, most Google reps are not actual Google ads media buyers. They are sales professionals who “learned” Google ads from a training manual provided by Google. This obviously doesn’t apply to everyone, I have met one or two reps who are knowledgeable and helpful but most are not. Okay so why does PMax suck? Lack of Control: PMax gives you very limited control over your campaigns. Automated targeting, bidding, and asset placements often take decision-making power away from you, making it difficult to optimize specific areas of the campaign like audience targeting or keyword focus. Limited Reporting: Another big issue with PMax is the lack of detailed insights. Google makes it really hard to see where your ad spend is most effective or which assets are underperforming. Cannibalization of Branded Keywords: PMax often targets branded search terms, even if you have other campaigns already focusing on those terms. This can lead to cannibalization, where PMax takes credit for conversions that should have been attributed to your brand or search campaigns. No Control Over Negative Keywords: Unlike search campaigns where you can easily add negative keywords, PMax doesn’t allow for straightforward exclusion of irrelevant or low-performing terms. You need to go through a Google Ads rep to add negatives, which is tedious. Opaque AI Decisions: The AI-driven nature of PMax can sometimes make questionable choices, such as targeting irrelevant search terms and placements without a clear understanding of the business's actual needs. This leads to wasted ad spend on unrelated clicks. Lack of Testing Ability: The all-encompassing nature of PMax means it’s harder to test individual elements like creatives or audiences. In contrast, other campaign types, like standard Search or Shopping, allow for more granular A/B testing and experimentation. Steep Learning Curve for ROI: While Google reps constantly market PMax as a solution for higher conversion rates, the reality is that brands often experience wasted ad spend and poor ROI before the campaign's AI "learns" how to optimize properly. Not to mention, most of that “higher conversion rates” come from branded search terms from what we’ve seen which does not tend to actually drive incremental revenue. There is a process for transitioning away from being over-reliant on PMax campaigns and it takes a little bit of time but you’ll be better off in the long run.
Absolutely, focusing on Search and Standard Shopping often feels more manageable and transparent.
I've had mixed results with PMax too. It's great for some things, but the lack of control and transparency can be frustrating.
Yes, the steep learning curve and inefficiencies with PMax make it a tough choice for many brands.
PMax is overrated! Brands rely on it because it’s marketed as this all-in-one solution, but the lack of control is a killer.
Having more control over campaigns with Search and Shopping seems like a smarter approach, no doubt
Completely agree—PMax's lack of control hurts optimization and wastes valuable ad spend.
For sure, having limited control and opaque AI decisions makes PMax tough to manage effectively.
Yes be wary of listening to Google reps because their job is to get you to spend more
Absolutely agree! PMax often lacks the control and transparency needed to truly optimize campaigns. It's time brands rethink their reliance on it.
Sales and Marketing at CBF Labels
2moI've had similar experiences with Google reps pushing PMax. It's refreshing to hear someone speak out against it