Derrick Le’s Post

View profile for Derrick Le, graphic

Map your ecom Customer Journey & Save wasted Marketing Spend | CEO @ NestScale

Steal this exact attribution settings I used to help brands save their wasted ad spend: 2 examples 𝗕𝗿𝗮𝗻𝗱 1: High-end accessories brand 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗼𝗱𝗲𝗹: Sells luxury accessories = long sales cycle and high consideration period. 𝗞𝗲𝘆 𝗘𝗹𝗲𝗺𝗲𝗻𝘁𝘀: Long sales cycle, high consideration, importance of final touchpoints. 𝗖𝗝 𝗧𝗼𝘂𝗰𝗵𝗽𝗼𝗶𝗻𝘁𝘀: Meta ads, Google Search Ads, Klaviyo email flows, newsletter, Bing Search ads, organic searches 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗠𝗼𝗱𝗲𝗹: Position-Based Attribution (U-Shaped) + Tailored to 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝘄𝗶𝗻𝗱𝗼𝘄: 30-days 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗲𝘅𝗽𝗹𝗮𝗶𝗻𝗲𝗱: Since customers engage with many touchpoints over time, the model gives more credit to touchpoints closer to conversion + High-ticket product = longer sales cycle → use 30-day window to ensure credit is given to interactions that occurred even weeks before the final purchase + Social Ads are usually TOFs to reach the audience + get events like ATC and email subscibtions and the last touchpoint to close the deal is mostly organic searches or from paid search → need more credits + Kalviyo flows, newsletter and Infuencers = nurturing channel + branding → Less credits 𝗕𝗿𝗮𝗻𝗱 2: Organic skincare products brand 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗼𝗱𝗲𝗹: Sells skincare product = short sales cycle, impulse-driven purchases 𝗞𝗲𝘆 𝗘𝗹𝗲𝗺𝗲𝗻𝘁𝘀: Short decision cycle, importance of recent touchpoints, fast money 𝗖𝗝 𝗧𝗼𝘂𝗰𝗵𝗽𝗼𝗶𝗻𝘁𝘀: Meta and TikTok (prospecting + retargeting ads), organic searches 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗠𝗼𝗱𝗲𝗹: Time Decay Attribution 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝘄𝗶𝗻𝗱𝗼𝘄: 7-days 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗲𝘅𝗽𝗹𝗮𝗶𝗻𝗲𝗱: Since purchases are made quickly, the model gives more credit to touchpoints closer to conversion. Low-ticket product = short sales cycle → Use a 7-day window to capture recent interactions that drive impulse purchases. Customers usually convert directly via clicking on retargeting ads or search and buy after seeing the ad → receive more credit. Prospecting ads are useful but play a lesser role → less credit The Results: ⤷ 90% of orders have a known source, understanding advertising efforts better ⤷ Reduced cost per acquisition (CPA) by 35% ⤷ DOUBLED the ad spend in a month by identifying high-performing channels through accurate attribution ⤷ Saved 30% reporting time weekly -------------------------------------------------- Which attribution setting is your go-to?

Kalash Jain

Founder @Cosmoon Media | Generated Over $10M in Online Revenue | Lets Grow Your Brand

1mo

The results are impressive, especially the reduction in CPA and the clarity in tracking ad performance. This is an excellent breakdown! Customizing your approach based on customer behavior is key to maximizing ROI.

To view or add a comment, sign in

Explore topics