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Andrea J Miller, PCC, SHRM-SCP Andrea J Miller, PCC, SHRM-SCP is an Influencer

I help Global Leaders & Organizations be Future-Ready | AI, AQ, & EQ | Cultural Intelligence | Human Performance Mindset Junkie | Global Leadership Coach, Trainer & Speaker

𝗜𝗻 𝗮 𝘄𝗼𝗿𝗹𝗱 𝗼𝗳 𝗰𝗼𝗻𝘀𝘁𝗮𝗻𝘁 𝗰𝗵𝗮𝗻𝗴𝗲, 𝗼𝗻𝗲 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝘀𝗸𝗶𝗹𝗹 𝘀𝘁𝗮𝗻𝗱𝘀 𝗼𝘂𝘁 -- 𝘁𝗵𝗲 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝘁𝗿𝘂𝗹𝘆 𝗹𝗶𝘀𝘁𝗲𝗻. This insight unveils a critical aspect of effective leadership during turbulent times. Let's explore how we can harness the power of empathetic listening to navigate change: • 𝗔𝗰𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝘁𝗵𝗲 𝗛𝘂𝗺𝗮𝗻 𝗘𝗹𝗲𝗺𝗲𝗻𝘁: Change isn't just about processes or strategies - it's deeply personal. Recognizing this is the first step to effective leadership. • 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲 𝗘𝗺𝗽𝗮𝘁𝗵𝘆: "We need to feel listened to, like somebody is hearing us and empathizing with whatever is going on for us." Empathy isn't just nice to have; it's essential for guiding teams through transition. • 𝗔𝗻𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗲 𝗥𝗲𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲: "You're going to have members of your team who are not going to manage to change well." Expect and prepare for varying levels of adaptability within your team. • 𝗖𝗿𝗲𝗮𝘁𝗲 𝗦𝗮𝗳𝗲 𝗦𝗽𝗮𝗰𝗲𝘀: "You need to find a way to hear them and you need to find a way so that they feel heard." Cultivate an environment where team members feel safe expressing their concerns. • 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴: "Really listening to them and feeding back some of their words to them." This technique ensures your team members feel truly understood. • 𝗩𝗮𝗹𝗶𝗱𝗮𝘁𝗲 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝘀: Recognizing and validating emotions can be incredibly powerful in building trust and resilience. • 𝗘𝗺𝗯𝗿𝗮𝗰𝗲 𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝘀 𝗮 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Far from being a 'soft' skill, empathy is a crucial tool for effective leadership and team cohesion. 𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝘁𝗵𝗶𝘀 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘀𝗼 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝗶𝘀 𝗶𝘁𝘀 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗼𝗳 𝘁𝗵𝗲 𝗵𝘂𝗺𝗮𝗻 𝗮𝘀𝗽𝗲𝗰𝘁 𝗼𝗳 𝗰𝗵𝗮𝗻𝗴𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁. Using empathetic listening, leaders can build the trust and understanding necessary to guide their teams through even the most challenging transitions. In a business world that often prioritizes speed and efficiency, your ability to slow down and truly listen could be the differentiator that sets your leadership apart. 𝗔𝗿𝗲 𝘆𝗼𝘂 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝘆𝗼𝘂𝗿 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝗽𝗼𝘄𝗲𝗿 𝗼𝗳 𝗲𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗹𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴? P.S. Can you recall a time when feeling truly heard made a significant difference in your ability to navigate change? 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗱𝗶𝘃𝗲 𝗱𝗲𝗲𝗽𝗲𝗿? 𝗪𝗮𝘁𝗰𝗵 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝘃𝗶𝗱𝗲𝗼 "𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗬𝗼𝘂𝗿 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: 𝗙𝗶𝘃𝗲 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗠𝗶𝗻𝗱𝘀𝗲𝘁𝘀 𝘁𝗼 𝗔𝗱𝗼𝗽𝘁 𝗡𝗼𝘄" 𝗼𝗻 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲 𝗴𝗮𝗺𝗲-𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗼𝗻 𝗲𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗴𝘂𝗶𝗱𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝗵𝗮𝗻𝗴𝗲. https://lnkd.in/eRn5mdpY

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