TK Kader

Success in the SaaS world isn't for the faint-hearted. With over 9,100 companies in the U.S. alone competing for a slice of the $200 billion pie, standing out demands more than just a clever tagline. You need a rock-solid strategy that blends customer experience with flawless execution. The latest insights show that a staggering 99% of companies are expected to rely on at least one SaaS solution by 2024. This isn't just a trend—it's a revolution in how businesses operate. Yet, many will falter without quick adjustments to their pricing models amidst tightening budgets and evolving consumer expectations. This is where understanding your unique value propositions can set you apart from the noise. If you're looking to thrive in this cutthroat environment, leveraging data and fine-tuning your engagement strategies are non-negotiables. Your customers not only want great service; they demand it. Don’t wait for the competition to catch up—be proactive, be bold. What’s your story in the SaaS game? We want to hear how you're adapting to these fierce market dynamics. https://lnkd.in/enjmK7vy

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The tech industry is a mess and Fractional is here to save it Between capital influx in 2020 and the subsequent need for agility post-2021 layoffs, companies are leveraging top talent in more flexible, impactful ways. Fractional roles offer sustainability and low stress, maximizing ROI without historical burnout. What do you think of this evolving model? Dive deeper into this transformation. #TechTrends #Leadership #BusinessStrategy #Innovation

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SAAS NORTH Conference is less than one week away. Do you have your ticket yet? I’m excited to be speaking on the panel, “Totally Fubar! 3 Epic Founder Fails,” moderated by Kenneth Pham. I’ll be joined by Ewan Reid and Kelsey Hahn to discuss the challenges we’ve faced as founders. Entrepreneurship is a rollercoaster, and we’re sharing valuable lessons learned along the way. If you're a SaaS founder scaling quickly in Canada, I hope to see you and your team in Ottawa from November 13–14. Get your SaaS pass now—and use code MIKEPSN24 for 25% off your ticket: https://lnkd.in/gtm7eY8E #entrepreneurship #founders #leadership #scaling #startupstory

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Employee Productivity is up, but what’s happening with Headcount Efficiency?!👇 ICONIQ Growth's latest report reveals a notable trend in the SaaS space: While employee productivity - reflected in the ARR per FTE benchmarks - has surged in recent years, headcount efficiency has actually declined. As you can see in the chart below, OpEx per FTE rose over the same period. What do you think is the reason for this? Temporary blip due to market conditions that growing AI adoption will eventually correct? Or will companies always find ways to absorb productivity gains, preventing significant profit boosts? #saas #startup #tech #kpi #benchmarks

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You are invited! Join us for an online event on June 11th at 4pm for a deep dive discussion with Matt Kaplan about market leading SaaS products that help companies scale to over $1B in revenue.  Register: https://lnkd.in/e5xuHE9q Matt is one the top product leaders in the tech scene having been the SVP of Product at Toast, Acquia, and LogMeIn.  We'll have a lot to cover, including:  * Working side-by-side with founders * Building a durable, multi-product strategy * Your role in navigating uncertainty * The power of vertical SaaS * Operating a product function during rapid scale to an IPO * How to manage your career to executive product leadership roles * And more! #productmanagement #scaling #events

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Talked to Authority Magazine about how I've built lasting customer relationships while scaling Forethought. If I could summarize it, it all boils down to delivering great work and forming real human connections. Customers who have a great experience with you or your product will come back again and again — especially if you they know the people behind the product. Loved this interview because we went way back to how I got my start in CX and AI, and how that has shaped our value of "customer-obsession" at Forethought. Please give this a read and lemme know what resonates with you! #CX #Customers #Entrepreneurship #AI #CustomerSupport

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🚀 Venture debt covenants might sound like a small part of the deal, but they carry huge implications for your startup’s future. 📈 You need to be strategic in your negotiations to avoid any pitfalls down the road. It’s all about setting yourself up for success, not stress. Dive into more details in the original Kruze Consulting post. The link is in the 1st comment. 👇

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Are you a founder or CEO prepping for fundraising? Or a GTM pro who works for one? You’ll want to check out our new interactive fundraising deck and executive summary templates. While AssetMule was designed to help GTM teams better engage prospects with interactive sales assets, we’ve started to see an influx of founders signing up to build their fundraising assets. And it makes total sense. Just like buyers, investors are overwhelmed with the amount of pitches coming their way and are harder to reach than ever before. Founders need new ways to rise above the noise and earn their attention. And that’s exactly what AssetMule is designed to do. Not only will these templates help you pull your core fundraising assets together in a fraction of the time and with less effort, but they’ll help you engage investors in a more meaningful way and book more pitch meetings. Check out the demo below and sign up for AssetMule to get started for free.

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Amandine Servain, VP Marketing at Wunderkind is more strategic and thoughtful than most when it comes to evaluating, implementing, and measuring AI tools for Marketing. I had the opportunity to speak with her in a recent AMA and here are some of the key takeaways: 1. AI tools are best adopted when solving specific pain points, not just for the sake of using AI. Start by identifying challenges, then find tools that address them. 2. The "pod" structure for sales and marketing alignment is highly effective. Bringing together an SDR, account executive, and ABM marketer creates transparency and improves collaboration. 3. Quarterly surveys are a great way to uncover pain points and potential AI solutions from your team. It gives space for people to voice opinions they may not share in regular meetings. 4. Brand authenticity is crucial when adopting AI tools for content creation. Ensure the platform can ingest your brand voice and tone. 5. Measure AI tool impact through improved engagement metrics like open rates and click-through rates. Always start small, test, and then scale. 6. AI is currently in the "co-pilot" phase but may evolve into autonomous marketing agents. Human oversight will remain critical for strategy, authenticity, and analytics interpretation. Check out more here - https://lnkd.in/gDDjrMNq #MarketingInsights #AIinMarketing #B2BMarketing

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Huge News...today, Contractor Commerce launched AI within the platform. That's right. We've been working behind the scenes for months to harness the power of AI to help contractors get EVEN MORE value from their online stores. Today we rolled out the first of several major AI enhancements with 5 awesome customers who wanted to pioneer this new layer of technology alongside us. Ecommerce for contractors is already working - turning website visitors into $$. But we're never satisfied. We wake up every day, listen to our customers, and invest in our platform to help contractors make more money and build thriving companies. We won't stop until every contractor has an online store....now powered by AI. If you want to learn more or supercharge your company website with AI-powered ecommerce, message me. https://lnkd.in/g2YzpAuc #AI #HVAC #ecommerce #contractors

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🚀 Exciting News! I had the pleasure of being featured on Grit Daily, where I shared insights on a topic I’m incredibly passionate about: reducing SaaS client turnover. Every client matters, and even a small reduction in churn can make a huge difference to a company’s growth trajectory. 👉 Check out the full article here: https://lnkd.in/gpRG85Jm Whether you’re struggling with churn or just looking for ways to strengthen client retention, I’d love to hear your thoughts on this! What’s been your biggest challenge with customer turnover lately?

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In a recent episode of The Expertise Economy podcast, I sat down with Johnny Page, CEO, and Matt Verlaque, COO, of SaaS Academy. Johnny shared a crucial insight for SaaS founders that challenges conventional wisdom 👇 "Many founders aim to delegate sales once they reach $15-20K MRR. This is often a critical mistake. We advocate for founders to remain deeply involved in sales for as long as possible." Why? According to Johnny, "No one can articulate the problem and solution more compellingly than the founder." Key takeaways from our discussion: > Founder-led sales drive stronger growth > Focus on consistent wins rather than quick handoffs > Clarify your customer acquisition strategy > Define your ideal customer profile precisely > Optimize your sales channel and offer > Maintain this focused approach for at least 12 months This strategy is the catalyst for transforming steady growth into exponential scale. For a deep dive into scaling strategies for your SaaS business, watch the full interview now: https://lnkd.in/dju-Be2u SaaS founders, what has been your experience with sales leadership? I'd love to hear your thoughts in the comments. #sales #SaaS #SaaSAcademy #Scale #Startups #Podcast #Leadership

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A recent survey* found that 100% of SaaS founders are struggling to track their business metrics effectively… So, we’re hosting a webinar to help you! 🤓 On stage, Lucas Bédout, CEO @ Hyperline, will discuss this topic with two former Intercom leaders: ▶︎ Bobby Pinero, CEO @ Equals and former Head of Finance @ Intercom ▶︎ Stan Massueras, former GM @ Lattice and VP of Sales @ Intercom In this 1-hour webinar, we’ll dive into: 🐥 Essential metrics for business and finance leaders 📊 Building and evolving reporting frameworks from the ground up 🏆 Setting and adjusting objectives over time 🧢 The role of various teams in reporting as you scale 💰 Reporting key metrics to investors 🧲 Top tools for tracking business metrics Join us live on LinkedIn - link in comment to register! (*no survey at all, just an important topic 😇)

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Are you too focused on revenue? Transparency Tuesday Episode 1: Transparency Matters Learn what simple decision led me down the path to focus on #transparency as a core value at dlivrd. #transparencytuesday

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Today at Tropic we’re announcing a 40-person reduction in force and a restructuring. Our vision is to make technology a buyers’ market, and the changes below will accelerate a period of rapid growth in the SaaS product we built to enable this vision. At the same time, we need to somberly acknowledge the importance and incredible quality of the impacted people that helped us get to this point. The world should know that these headcount changes were in no way performance-based. Every company would be incredibly lucky to hire someone who worked at Tropic. We will do everything we can to help the impacted employees land somewhere great. Here is some context on the decision and the changes we’re making. We have been in the midst of an evolution from a service-led business to a SaaS business. The approach we took allowed us to gain a large data advantage with compounding benefits that will help our customers for years to come. After debuting our standalone SaaS platform early last year and building around it, we have seen the platform revenue growth required to enter our second act with both feet. We are now positioned to operate as a leaner, more focused team, which requires a variety of changes in how we operate. The result will make us nimbler, faster and more effective in our ability to deliver value to the market. But turning this corner comes at the cost of 40 extremely talented people. We never could have gotten to this moment without them, and all of their fingerprints will be on this business forever. We are grateful. Later I will publish more of our learnings gathered on the journey of transitioning from services to SaaS. In the meantime, I can recommend 100% of the people impacted - and I would be happy to put you in touch with any of them if you are hiring.

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🔥 What the top operators discussed in the Operators Guild's open Q&A forum between July 28 and August 2… 💡 Messaging / Positioning Workshop Facilitators – Seeking recommendations for experts in developing enterprise SaaS brand messaging for internal workshops. 📊 Fractional Customer Success Leader – Looking for someone experienced in building CS programs and teams, or recommendations for the same. 💰 Product Launch Readiness – Tips and templates for setting product launches involving ops teams up for success, including milestones, timelines, feedback loops, and roles. 🔍 Debt Collection Agencies – Recommendations for good collection agencies in the US for uncollectible invoices. 🖥 Fractional CFO for Semiconductor Business – Searching for someone with significant experience working in the semiconductor industry. For these and many other hot takes and goodness —> come check out Operators Guild. 🚀 #Finance #Operations #TechLeadership #OGCommunity

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The SaaS landscape is evolving rapidly, with fresh startups seeking to disrupt and innovate every day. Recent analysis highlights that in 2023, 47% of all venture capital funding—around $567 billion—was directed to SaaS startups. This isn't just about numbers; it's about a clear signal that the demand for software solutions is more robust than ever, even amidst broader market fluctuations. Take Univerbal, for instance. This AI-driven platform is revolutionizing language learning by allowing users to practice with AI in real-time across 21 languages. Launched with a solid funding boost from Y Combinator, it garnered over 50,000 users within the first two days. That kind of growth isn't just luck; it's a well-executed strategy responding to a genuine need. Trends show a profound shift towards niche solutions and sustainability, with numerous startups addressing specific market gaps while leveraging powerful AI and machine learning. Whether it's reducing energy costs with Elyos Energy or creating stunning visuals with Vizcom’s AI tools, these companies are not just participating in a trend—they're defining it. What do you think? Are we witnessing the rise of smarter startups or merely a temporary spike in interest? https://lnkd.in/ecKzNNec

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Sometimes it’s our job to dive in and fix things… and other times we just need to let them break. In the most recent episode of Best Manager Ever, Katie Corder-Paul (KCP) shares her playbook for handling roadblocks in a startup environment with never-ending to-do lists *and* limited time and resources. 🎧 You can listen to the episode on your favorite podcast platform, and I’ll put the link in the comments.  --- ✨ Best Manager Ever is a production of Fort Light and Now It's Hear, and we'd love to hear your feedback and takeaways from this episode! Please reach out directly, or we'd appreciate you leaving a rating or review wherever you listen to podcasts #Management #Leadership #BestManagerEver 

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