Katie Anderson

Katie Anderson

San Francisco Bay Area
21K followers 500+ connections

About

I empower change leaders and executives to become a Katalyst™ who accelerates their…

Services

Articles by Katie

Activity

Experience

Education

Licenses & Certifications

  • Lean Leader Course Facilitator

    Joan Wellman and Associates

    Issued
  • Rapid Process Improvement (Kaizen) Workshop Certified Facilitator

    Joan Wellman and Associates

    Issued
  • Cellular Processing - Advanced Lean Certification

    Joan Wellman and Associates

    Issued
  • Rapid Process Improvement Workshop Leader Training

    Joan Wellman and Associates

    Issued
  • 5S Coach Training

    Joan Wellman and Associates

    Issued

Volunteer Experience

  • Mothers'​ Milk Bank Graphic

    Chairperson of the Board

    Mothers'​ Milk Bank

    - Present 7 years 8 months

    Health

    Provide strategic and governance guidance to the Mother's Milk Bank, a not-for-profit organization based in Norther California whose mission is to make human milk available to as many babies and families as possible.

  • The Association for Manufacturing Excellence (AME) Graphic

    West Region Board Member

    The Association for Manufacturing Excellence (AME)

    - Present 7 years

    Support the mission of AME to share, learn, and grow together. Organize regular events and conferences including the San Francisco Bay Area Kata Practitioner Day in 2019 attended by over 100 people.

  • Fulbright Association Graphic

    Interviewer

    Fulbright Association

    - Present 16 years 4 months

    Education

    I have the privilege to interview Fulbright Scholarship applicants from Stanford University each year.

  • El Camino Health Graphic

    Quality and Patient Experience Board Committee Member

    El Camino Health

    - 7 years 1 month

    Health

    Provide strategic direction and oversight to El Camino Hospital on quality outcomes, patient safety and patient experience, as well as guidance on their process improvement and management system development.

Publications

  • Learning to Lead, Leading to Learn Workbook

    Integrand Press

    Use this active learning tool to reflect on and implement the lessons from the international bestselling book "Learning to Lead, Leading to Learn", and become a leading learner.

    The "Learning to Lead, Leading to Learn Workbook" is perfect for organizations, teams, or individuals who are looking to take the lessons from Learning to Lead, Leading to Learn into their lives. It’s like having Katie Anderson right there alongside you, offering additional insights, lessons, principles, and…

    Use this active learning tool to reflect on and implement the lessons from the international bestselling book "Learning to Lead, Leading to Learn", and become a leading learner.

    The "Learning to Lead, Leading to Learn Workbook" is perfect for organizations, teams, or individuals who are looking to take the lessons from Learning to Lead, Leading to Learn into their lives. It’s like having Katie Anderson right there alongside you, offering additional insights, lessons, principles, and practices so that you can truly lead with intention.

    YOUR ENRICHED LEARNING EXPERIENCE
    The 100+ page workbook is available as an electronic download for purchase on Katie Anderson's website (https://kbjanderson.com/workbook/), or you can buy the print version on Amazon. The workbook offers additional reflection questions, new exercises, and supplementary material to complement your learning experience of Katie Anderson's bestselling book "Learning to Lead, Leading to Learn".

    As you progress through the Learning to Lead, Leading to Learn Workbook, expect to:

    * Gain a real and deep understanding of your purpose as a person and a leader.
    * Achieve clarity on the deliberate and effective actions you can take to align your purpose to set direction, provide support, and develop yourself.
    * Identify your top business priority and define how you will support your team to achieve the goal.
    * Develop your personal leadership credo.
    * Develop a personal plan for improvement.

    Packed with extended materials that augment the learning experience, it is often named as one of the most valuable tools of the Leading to Learn Accelerator, Katie Anderson's signature learning program.

    See publication
  • Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning

    Integrand Press

    Step into the leader you know you can be....and that your people deserve. Within the pages of the award-winning leadership book "Learning to Lead, Leading to Learn", discover the secret to creating a successful people centered-culture and a leader's three-fold role in creating a meaningful impact.

    If you've ever been mentored -- in business or in life -- by someone whose words, experiences, and perspectives changed you for the better, you know that an entire book of deep wisdom and…

    Step into the leader you know you can be....and that your people deserve. Within the pages of the award-winning leadership book "Learning to Lead, Leading to Learn", discover the secret to creating a successful people centered-culture and a leader's three-fold role in creating a meaningful impact.

    If you've ever been mentored -- in business or in life -- by someone whose words, experiences, and perspectives changed you for the better, you know that an entire book of deep wisdom and honest reflection could change the world. For today's business professionals -- dedicated to continuous learning and people-centered leadership -- this is that book.

    "Learning to Lead, Leading to Learn" is a leadership book that defies generational or cultural divides, offering a refreshing, proven perspective for all those who care to lead. It is much more than a collection of Isao Yoshino's personal stories and insights. It's a memorable, entertaining, and poignant way to highlight important leadership lessons, to record pivotal moments in Toyota's history, and to create something to help veteran and aspiring leaders reflect and learn about themselves.

    Reflect on the questions that author Katie Anderson poses at the end of each section, and weave together your threads of purpose to create a lasting legacy and meaningful impact.

    See publication
  • Implementing a Lean Management System in Primary Care: Facilitators and Barriers from the Frontlines

    Clinical Medicine & Research

    This study examines a large, multispecialty practice’s journey of implementing a Lean management system beginning in primary care. We sought to understand initial drivers and barriers to implementation, with lessons contributing to a learning system of improvement in health care.

    Methods
    This case study was based on in-depth interviews with 16 physician and administrative leaders, and 4 focus groups of medical assistants and administrative staff.

    Results
    Respondents’…

    This study examines a large, multispecialty practice’s journey of implementing a Lean management system beginning in primary care. We sought to understand initial drivers and barriers to implementation, with lessons contributing to a learning system of improvement in health care.

    Methods
    This case study was based on in-depth interviews with 16 physician and administrative leaders, and 4 focus groups of medical assistants and administrative staff.

    Results
    Respondents’ insights were clustered around three main themes: organizational leadership, professional values/culture, and availability of resources. Informants described organizational characteristics critical to implementing Lean and to which they attributed its success so far, including: strong leadership and the importance that leaders embody qualities they are espousing, willingness to engage all levels of staff in the change process, and willingness to adjust performance measures according to new job roles. However, many noted that values and norms surrounding clinical practice are often at odds with the Lean principle of standardizing work to eliminate waste, representing the biggest challenge for physicians who are socialized into a culture where independent thinking and autonomy is valued. The availability of resources was also cited as an important factor in executing changes, including time to do one’s regular work while implementing change, time to absorb new ideas and changes, and proper space configurations to support the change.

    Conclusions
    Lean represents a non-traditional approach to managing the delivery of medical care. In a Lean operating system, value is seen first from the patient perspective and while this is a point of easy agreement, how that principle is operationalized can be fraught with challenges that must be negotiated. These challenges may be addressed in part by strong leadership and adequate resources.

    Other authors
    See publication
  • Ready to Change? The Role of Employee Engagement, Ownership, and Participation in Managing Change

    Clinical Medicine & Research

    This study examines factors that contribute to change readiness among employees in an organization undergoing system-wide transformation.

    Methods
    Baseline data were collected from 706 physicians and staff in 19 primary care departments and 3 call centers in a large ambulatory care system. A validated, multi-dimensional Organizational Change Recipients’ Beliefs Scale was used to assess readiness to change.

    Conclusions
    Perceptions about work environment can affect employees’…

    This study examines factors that contribute to change readiness among employees in an organization undergoing system-wide transformation.

    Methods
    Baseline data were collected from 706 physicians and staff in 19 primary care departments and 3 call centers in a large ambulatory care system. A validated, multi-dimensional Organizational Change Recipients’ Beliefs Scale was used to assess readiness to change.

    Conclusions
    Perceptions about work environment can affect employees’ beliefs about changes being undertaken by their organization. Both employee engagement and ownership were instrumental in preparing non-physicians for change; only ownership affected physicians’ readiness to change. Burnout and tenure universally affected a perceived need for change. Encouraging staff participation in decision-making can help instill a sense of engagement and ownership among non-physicians, though alternative mechanisms must be sought for preparing physicians for change.

    Other authors
    See publication
  • The model line approach

    Lean Management Journal

    James Hereford, Katie Anderson and Joy Hereford discuss the rapid adoption of a lean management system at the Palo Alto Medical Foundation, a large, physician-led multi-specialty group practice in California.

    Other authors
    See publication
  • Transparency in Healthcare : A Site to Behold

    The Cerner Quarterly

    Publicizing patient safety data gives consumers the opportunity to shop for care and quality. Transparency arms consumers with critical comparison information that enables them to make informed choices among physicians and hospitals. Transparency is a phenomenon that is common among adult acute care hospitals, but it is quickly becoming more widespread among pediatric hospitals as they compete to care for the sickest young patients.

    Other authors
    See publication
  • Political dynamics promoting the incremental regulation of secondhand smoke: a case study of New South Wales, Australia

    BMC Public Health

    The history of governmental responses to the accumulation of scientific evidence about the harms of secondhand smoke (SHS) presents an intriguing case study of incremental public health policy development. Australia has long been considered a world-leader in progressive tobacco control policies, but in the last decade has fallen behind other jurisdictions in introducing SHS legislation that protects all workers. Bars, clubs and pubs remain the only public indoor spaces where smoking is legally…

    The history of governmental responses to the accumulation of scientific evidence about the harms of secondhand smoke (SHS) presents an intriguing case study of incremental public health policy development. Australia has long been considered a world-leader in progressive tobacco control policies, but in the last decade has fallen behind other jurisdictions in introducing SHS legislation that protects all workers. Bars, clubs and pubs remain the only public indoor spaces where smoking is legally permitted, despite SHS exposure in the hospitality industry being higher and affecting more people than in any other setting after domestic exposure. This paper examines the political dynamics that have shaped this incremental approach to SHS.

    See publication
  • Tobacco Industry Efforts to Defeat the Occupational Safety and Health Administration Indoor Air Quality Rule

    American Journal of Public Health

    Objectives. We describe tobacco industry strategies to defeat the Occupational Safety and Health Administration (OSHA) Indoor Air Quality rule and the implementation of those strategies.

    Methods. We analyzed tobacco industry documents, public commentary on, and media coverage of the OSHA rule.

    Results. The tobacco industry had 5 strategies: (1) maintain scientific debate about the basis of the rule, (2) delay deliberation on the rule, (3) redefine the scope of the rule, (4)…

    Objectives. We describe tobacco industry strategies to defeat the Occupational Safety and Health Administration (OSHA) Indoor Air Quality rule and the implementation of those strategies.

    Methods. We analyzed tobacco industry documents, public commentary on, and media coverage of the OSHA rule.

    Results. The tobacco industry had 5 strategies: (1) maintain scientific debate about the basis of the rule, (2) delay deliberation on the rule, (3) redefine the scope of the rule, (4) recruit and assist labor and business organizations in opposing the rule, and (5) increase media coverage of the tobacco industry position. The tobacco industry successfully implemented all 5 strategies.

    Conclusions. Our findings suggest that regulatory authorities must take into account the source, motivation, and validity of arguments used in the regulatory process in order to make accurately informed decisions.

    Other authors
    • Lisa A. Bero
    See publication
  • Science in regulatory policy making: case studies in the development of workplace smoking restrictions

    Tobacco Control

    OBJECTIVE To study the role of science related and other arguments in the development of workplace smoking regulations.

    SUBJECTS Written commentaries and hearing transcripts on proposed indoor air regulations in Maryland and Washington.

    RESULTS In both states, opposition to the regulations came primarily from the tobacco industry, small businesses, and business organisations and appeared to be coordinated. There was little coordination of public health support for the regulations.…

    OBJECTIVE To study the role of science related and other arguments in the development of workplace smoking regulations.

    SUBJECTS Written commentaries and hearing transcripts on proposed indoor air regulations in Maryland and Washington.

    RESULTS In both states, opposition to the regulations came primarily from the tobacco industry, small businesses, and business organisations and appeared to be coordinated. There was little coordination of public health support for the regulations. Arguments about science were used more often by those opposed to the regulations than by those in favour. Supporters emphasised the quantity of the evidence, while opponents criticised its reliability, validity, and quality. Arguments not related to science (61% of total arguments; 459/751), were more common than scientific arguments (39% of total arguments; 292/751). Economic and ideological arguments were used to a similar extent by regulation supporters and opponents.

    CONCLUSIONS Advocates can support health related regulations by submitting commentary emphasising the sound research base for regulation and countering criticisms of research. National coordination of these efforts could avoid duplication of effort and make more efficient use of limited public health resources.

    Other authors
    See publication

Honors & Awards

  • Fulbright Scholar, Australia

    Australian-American Fulbright Commission

    Fulbright Scholarship awarded to pursue graduate-level research and a Masters degree at Sydney University. Awarded a supplementary scholarship extension for six months.

  • Honors

    Stanford University

    Graduated with a Bachelor of Arts in Human Biology, with Honors

Languages

  • English

    Native or bilingual proficiency

  • Spanish

    Limited working proficiency

  • Japanese

    Elementary proficiency

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