Articles by Jake
Activity
-
Amazing progress in Voice AI last week! The space is booming! 🔥🔥🔥 - 85% of customer service leaders to pilot conversational generative AI in…
Amazing progress in Voice AI last week! The space is booming! 🔥🔥🔥 - 85% of customer service leaders to pilot conversational generative AI in…
Liked by Jake Braly
-
Today is a bittersweet day - it's my last day at Sprout Social, Inc., a company that had far more impact on me and my career than I originally…
Today is a bittersweet day - it's my last day at Sprout Social, Inc., a company that had far more impact on me and my career than I originally…
Liked by Jake Braly
-
Today marks the end of my first year at Mezmo. I normally would not do a post like this (too Instagram, not enough business - but the differences are…
Today marks the end of my first year at Mezmo. I normally would not do a post like this (too Instagram, not enough business - but the differences are…
Liked by Jake Braly
Experience
Education
-
University of Michigan - Stephen M. Ross School of Business
-
Graduated with Highest Distinction honors, awarded 2006 Entrepreneur of the Year
-
-
Graduated with summa cum laude honors, awarded the Edward Murrow scholarship
More activity by Jake
-
The AI SDR is dying. I've spoken to dozens of companies who have used AI SDR tools, and every single one of them has churned or plans to…
The AI SDR is dying. I've spoken to dozens of companies who have used AI SDR tools, and every single one of them has churned or plans to…
Liked by Jake Braly
-
Thank you Nick Stocking of Yellow.ai for this recap video of #cxlift24. Gives people a glimpse of the magic! AVANT Communications . Nick, thank you…
Thank you Nick Stocking of Yellow.ai for this recap video of #cxlift24. Gives people a glimpse of the magic! AVANT Communications . Nick, thank you…
Liked by Jake Braly
-
Packing my snow gear and headed to Utah! I've had total FOMO about CX Lift for years, and now I'm lucky enough to represent boost.ai at Sundance next…
Packing my snow gear and headed to Utah! I've had total FOMO about CX Lift for years, and now I'm lucky enough to represent boost.ai at Sundance next…
Liked by Jake Braly
-
This week, I had the privilege of joining the CX Lift event once again. There’s no event quite like it. It’s a real reminder of the work we’re doing…
This week, I had the privilege of joining the CX Lift event once again. There’s no event quite like it. It’s a real reminder of the work we’re doing…
Liked by Jake Braly
-
🦾 Sharpening the saw so we can bring the best insights and practices to clients. The speed of technology in this AI revolution is far outpacing…
🦾 Sharpening the saw so we can bring the best insights and practices to clients. The speed of technology in this AI revolution is far outpacing…
Liked by Jake Braly
-
CX Lift is off to a fantastic start with our Engineering team helping lead the way! 💫 During CX Lift, our Engineers -- AKA our Sherpas -- are our…
CX Lift is off to a fantastic start with our Engineering team helping lead the way! 💫 During CX Lift, our Engineers -- AKA our Sherpas -- are our…
Liked by Jake Braly
-
The first time I was assigned a direct report? I completely bombed it. I was all of 23? Too engulfed in my own sense of self Still practicing…
The first time I was assigned a direct report? I completely bombed it. I was all of 23? Too engulfed in my own sense of self Still practicing…
Liked by Jake Braly
-
Here we go! CX Lift 2024 by AVANT Communications is kicking off! Already learning new things from Andrew Pryfogle. #cxlift24 #cxlift
Here we go! CX Lift 2024 by AVANT Communications is kicking off! Already learning new things from Andrew Pryfogle. #cxlift24 #cxlift
Liked by Jake Braly
-
BREAKING: ServiceTitan Goes Public, Makes History As First Armenian-Founded Tech Company To IPO On Nasdaq, Valued At Over $10 Billion…
BREAKING: ServiceTitan Goes Public, Makes History As First Armenian-Founded Tech Company To IPO On Nasdaq, Valued At Over $10 Billion…
Liked by Jake Braly
-
AI is magical because it can give you better predictions. This much seems to be well understood. An under appreciated effect, though, is the fact…
AI is magical because it can give you better predictions. This much seems to be well understood. An under appreciated effect, though, is the fact…
Liked by Jake Braly
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More