Dale Curtis

The October monthly episode of our For Immediate Release podcast explores critical communication trends. Shel Holtz, SCMP, and I discuss six compelling topics, including Reddit's potential for crisis comms, the state of blogging in 2024, ethical concerns in celebrity news coverage, workplace connection challenges, and AI's impact across industries. In a blog post, I've set out some key takeaways that present opportunities for communicators, including leveraging Reddit for stakeholder engagement and preparing to guide organisations through AI adoption. Read more and listen now for valuable perspectives and insights on navigating today's complex communication landscape. https://lnkd.in/e5_CcMR2

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This morning, the US Government Accountability Office released a long-awaited report on implementation of 21st Century IDEA, which was signed into law nearly six years ago. As you might imagine, the report shows inconsistent implementation of the law across government, including a number of agencies who failed to report progress annually as required or in some cases decided not to do it at all over the 5-year period. In my opinion, and the report backs this up, the inconsistency in implementation and reporting can be tied back to OMB's failure to release implementation guidance in a timely manner -- it took almost 5 years to get guidance out the door on something (CX) that everyone at OMB admits is a top 2 or 3 priority. As we look forward, we need to find ways to better hold agencies accountable for their CX progress, including ensuring the someone at OMB and at each agency is responsible for coordination of customer-focused efforts, as required by the Government Service Delivery Improvement Act, which passed the House in May and cleared Senate HSGAC a couple weeks ago. Thanks goes to Rep. Gerry Connolly and others who pushed GAO to conduct this needed review. For those of you that want to look deeper into this, here's a link to the GAO Report -- https://lnkd.in/eaPSayK9

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While media focuses on Project 2025, concerns grow over UN's 2030 Agenda, 'Transforming our world' https://lnkd.in/eNiFJx-E

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‼️ FCC Invites Comments on Tentative Findings for CVAA Biennial Report to Congress Comments Due: August 30, 2024 On July 16, 2024, the Consumer and Governmental Affairs Bureau released a Public Notice inviting public comment on the tentative findings for the Commission’s Twenty-First Century Communications and Video Accessibility Act (CVAA) Biennial Report to Congress, which is due to Congress by October 8, 2024. The Public Notice invites public comment on the Commission’s tentative findings on: Compliance with the accessibility requirements for telecommunications and advanced communications services and equipment, and Internet browsers built into mobile phones; Whether accessibility barriers exist with respect to new communications technologies; and The effect of the CVAA’s accessibility recordkeeping and enforcement requirements on the development and deployment of new communications technologies. Interested parties may file comments by accessing the FCC’s Electronic Comment Filing System at https://lnkd.in/gYMRdTE3. All filings must reference CG Docket No. 10-213. People with disabilities who need assistance to file comments online may request assistance by email to [email protected]. Link to the Public Notice: https://lnkd.in/guaDs93b For general information about the CVAA, visit https://www.fcc.gov/cvaa. For further information, please contact Stephen Wang, Disability Rights Office (DRO), Consumer and Governmental Affairs Bureau (CGB) at (202) 418-1634, or [email protected]; or Molly Burgdorf, DRO, CGB, at (202) 418-2173 or [email protected]. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432‐2275

Take a few minutes to check out this new Institute for Public Relations study regarding disinformation in the workplace. In addition to exploring why people share disinformation, it offers research-based strategies to help communicators combat it. Very useful and well done! https://lnkd.in/gq8PqrS3

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This week, a frenzied year of elections around the world culminates with the Presidential polls in the United States on November 5, which turns on a knife-edge. Against this backdrop, a special report on Trust by my colleagues is especially worth a read. It shows that governments in many parts of the world- especially in developed countries - are distrusted, and thought to be deliberately misleading their people! Another key finding is a troubling skepticism about the electoral process itself, particularly among Gen Z voters. Significantly, the findings show that the less people have a habit of reading the news and keeping themselves informed about what’s going on in the world, the more they tend to be sceptical about their political systems, reflecting views that may be as strongly held as they are weakly backed-up. The greater the doubts in the electoral system, the more likely that polls results might be contested, giving rise to further polarisation in society. These are findings that anyone who believes in the rule of law and rational public discourse should be concerned about. You can see the detailed report here :

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