Brent Laffere

What does it take to create value in the intensely competitive retail industry—especially if you’re not a big retailer? Our recent analysis of more than 280 publicly traded retailers reveals that, through bold action and disciplined execution, retailers of all sizes can become high-performing value creators—and can even move from the bottom quartile to the top quartile. Check out our latest article, "Retail’s outperformers: Lessons in value creation" for a blueprint on how retail executives can realize the full potential of their businesses, regardless of their starting point.

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What does it take to create value in the intensely competitive retail industry—especially if you’re not a big retailer? Our recent analysis of more than 280 publicly traded retailers reveals that, through bold action and disciplined execution, retailers of all sizes can become high-performing value creators—and can even move from the bottom quartile to the top quartile. Check out our latest article, "Retail’s outperformers: Lessons in value creation" for a blueprint on how retail executives can realize the full potential of their businesses, regardless of their starting point.

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From major executive departures to industry shake-ups, the retail world has seen some big CEO transitions this year. Leaders like Elliott Hill (Nike) and Tony Spring (Macy’s) are reshaping the future of retail. Do you think these changes will drive success for their companies? Let us know what you think! #RetailLeadership #CEOChanges #BusinessTrends #RetailNews

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Retailers, buckle up for an exciting yet challenging holiday season. BCG’s 2024 Holiday Outlook highlights a shorter shopping window, rising inflation, and evolving consumer behaviors that will make this year’s season highly competitive. Despite a modest growth forecast, there’s plenty of opportunity for brands to connect with consumers—especially through digital channels during the weekdays.​ Learn more in this @WWD article featuring @BCG on Consumer's insights on how to thrive this holiday season: https://lnkd.in/euJjpmbd  

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In recent years, Kohl's has faced the challenges of a rapidly evolving retail landscape. With the surge of online shopping, traditional retail has needed to adapt. Kohl’s response? Strategic partnerships. According to Jena Greene Warburton, TheStreet, in 2019, Kohl’s piloted a nationwide program with Amazon, allowing customers to return Amazon purchases at participating Kohl’s stores. This initiative not only streamlined returns but also invited customers to explore Kohl’s offerings during their visit. With every return, the customer recieved a Khols coupon (that can be coupled with existing sales and in store promos as well). Building on this momentum, Kohl’s partnered with LVMH powerhouse SEPHORA in 2021, integrating Sephora’s beauty expertise into stores. This collaboration proved to be a game-changer, contributing to a 90% lift in year-over-year sales growth in 2023. The company aims for $2 billion in sales by 2025 through similar smart partnerships. Looking ahead, Kohl’s is set to expand these successful strategies in 2024 with the introduction of Return Drop at Kohl’s, enhancing the efficiency of returns at participating locations. Kohl’s journey demonstrates the power of innovation and collaboration in navigating retail challenges. Here’s to more groundbreaking partnerships and continued growth across businesses! https://lnkd.in/gQfcrvrU #HalifaxWest #WinTogether #capitaladvisory #MandA #restructuring #operatingadvisory #RetailInnovation #Partnerships #CustomerExperience #Kohls #Sephora #Amazon #BusinessGrowth

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In the intensely competitive world of retail, how can smaller players create value? We've analyzed over 280 publicly traded retailers and the clear takeaway from our analysis: scale is not destiny. Subsector dynamics notwithstanding, a retailer has ample control over its value creation trajectory. Retailers of any size, if they make bold moves, can become top-tier value creators—even if they’ve historically underperformed. Read our latest article, "Retail’s outperformers: Lessons in value creation," to learn how retail executives can unlock their businesses' full potential, no matter where they begin.

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In the intensely competitive world of retail, how can smaller players create value? We've analyzed over 280 publicly traded retailers and the clear takeaway from our analysis: scale is not destiny. Subsector dynamics notwithstanding, a retailer has ample control over its value creation trajectory. Retailers of any size, if they make bold moves, can become top-tier value creators—even if they’ve historically underperformed. Read our latest article, "Retail’s outperformers: Lessons in value creation," to learn how retail executives can unlock their businesses' full potential, no matter where they begin.

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Breaking #RetailNews: Macy's has ended talks with ARKHOUSE and Brigade Capital Management, LP 🔔 Macy's Board decided to end discussions after months of negotiations failed to result in a solid proposal (The latest of $24.80 per share lacked sufficient financing). The Board will focus on its "Bold New Chapter" strategy to enhance shareholder value. #MacyInc #BusinessNews #CorporateStrategy #ShareholderValue #Retail #DepartmentStores #MergersAndAcquisitions #Macys

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What does it take to create value in the intensely competitive retail industry—especially if you’re not a big retailer? Our recent analysis of more than 280 publicly traded retailers reveals that, through bold action and disciplined execution, retailers of all sizes can become high-performing value creators—and can even move from the bottom quartile to the top quartile. Check out our latest article, "Retail’s outperformers: Lessons in value creation" for a blueprint on how retail executives can realize the full potential of their businesses, regardless of their starting point.

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50% of retail executives expect significant change to their business model in 2024. It’s not surprising when you consider how the retail landscape is changing due to the digital revolution, consumer behavior change, geopolitical tensions, and economic pressures. To survive this new reality, retail leaders must take radical steps to refocus or completely transform their businesses. We've partnered with World Retail Congress on a report exploring 6 trends reshaping the industry, and what retailers can learn from the disruptive companies who are leading the way. Read the full report here:

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As the luxury retail landscape evolves, it’s crucial for brands to strategically invest in stores and real estate. The AlixPartners luxury team’s latest article covers a few key ways to navigate these trends effectively: - Wealth is on the move – focus on the prime areas that are attracting the current and aspirational high-net-worth individuals - Answer the questions that matter – from store locations and store counts, to the role of stores, to how much capital to invest and when - Flexibility is crucial – stay ahead of changing consumer behaviors and market trends to ensure your investments are always aligned with current demands Read more: https://lnkd.in/er4z-SUz

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Thank you RETHINK Retail for this feature. One of the questions I was asked: 𝙒𝙝𝙖𝙩 𝙞𝙨 𝙩𝙝𝙚 𝙜𝙧𝙚𝙖𝙩𝙚𝙨𝙩 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚 𝙩𝙝𝙚 𝙞𝙣𝙙𝙪𝙨𝙩𝙧𝙮 𝙞𝙨 𝙛𝙖𝙘𝙞𝙣𝙜? ⏺️ Product creation practices tied to over development and excessive physical sampling ⏺️ Merchandising and assortment planning strategies need to be reimagined = more supply does not equal more demand ⏺️ Inventory issues like excess inventory and eroded margins from markdowns ⏺️ Managing customer expectations on the instore and online experience ⏺️ Perfecting personalization, from design to marketing Interested in learning more? Check out the link below. ➡️ https://lnkd.in/edXg5aAf #retail #topretailexpert #RetailVoices #RetailVoicesbyNRF #RETHINKRetail #NRF2025

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What’s a critical success factor to getting transformation initiatives off on the right track as an executive? 

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Sales dipped and profits were lower for Dillard’s, whose CEO expressed disappointment in the Little Rock-based retailer’s performance. Dillard’s reported Thursday (Aug. 15) revenue of $1.514 billion in the second quarter compared to $1.597 billion in last year’s second quarter. Analysts projected second-quarter revenue at $1.53 billion. #retailsales #earningsreport #departmentstores

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A brutal mix of factors over the last few years led to retailers absorbing excess inventory shocks. But with the cost of capital increasing, it’s more important than ever to ensure inventory levels do not rise to unsustainable levels while also avoiding out-of-stocks. Our latest insight by Amit Mahajan, Young Hu and Aabha Rathee reveals how leveraging AI and ML can transform inventory management, leading to a 10-20% reduction in working capital, a 50-60% reduction in stock shortage in stores, a 2-4% uplift in sales, and a 1-3% margin benefit. Discover how these technologies can help retailers optimize supply chains, reduce markdowns, and enhance customer satisfaction. Read the full article here:

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Where some see disruptive threat, the wise see a chance to lead. In an era where consumer staples companies face significant challenges—from value chain disintermediation to rapidly changing consumer expectations—the need for strategic innovation has never been greater. The sector’s performance has struggled to keep pace with other industries over the past five years. In our latest analysis, Brian Hindo, Claudia Pardo and I delve into the disruptions reshaping the consumer staples sector. We spotlight how five companies are not just navigating but leading through these turbulent times, crafting strategic moves that yield outsized returns. Curious about what makes these companies successful where others see barriers? Interested in how they are redefining the consumer experience? Dive into our new report to uncover how these leaders are turning potential threats into opportunities.

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Hello Retail Friends,   I cannot stress enough how important fresh products are to grocery retailers. When it comes to inventory planning, “point solutions” that lack end-to-end integration and only address store-level planning simply are not enough!   Retailers need proven, multi-echelon planning solutions that extend beyond the store - unifying, automating, and optimizing planning in stores, DCs, and omnichannel. This is the only way to get crucial visibility and insight across the end-to-end value chain.   https://lnkd.in/ej53RsFV #supplychain #grocery #freshproduce How to improve retail fresh food inventory management | RELEX Solutions Tackle fresh food inventory management challenges head-on with the right strategies and robust planning software. www.relexsolutions.comhas context menuCompose

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Inflation, a shorter shopping season, and the U.S. election are reshaping holiday retail strategies. WWD’s latest article, with insights from BCG’s 2024 Holiday Outlook, reveals how consumer spending could remain steady despite the challenges. Discover the strategies brands are using to stay ahead this season!

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Provocative piece from EY Consumer / Retail thought leaders, Steven Bailey, Isaac Krakovsky and Tony Guerrero on the importance of retailers rethinking their omnichannel strategies, particularly in light of increasing expectations from consumers and the ability for those same consumers to interact with retailers in numerous ways. Connecting with consumers in real time with the right message to create moments that matter is critical for consumer products companies and retailers alike. When consumers are choosier about who they listen to, brands and retailers must strive to appeal to and engage them in new ways to stay relevant. Steven, Isaac and Tony lay out a number of core foundational imperatives for retailers to consider -- and while many have made strides in some of these areas more work remains. #EY #Consumer #Retail #ConsumerEngagement #BrandStrategy

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