Andrew Verboncouer

Let's talk for a minute about how Harbor compares to Nanit on pricing. Ultimately, Harbor comes with a 10" tablet and beats every other product on functionality many times over... but here are a few points on pricing. Nanit offers two tiers (as of spring 2024) at $120 or $300 per year PER CHILD. If you have two children in their premium tier you're looking at nearly TWO THOUSAND DOLLARS across two years! Harbor has one flat membership per household. For just one child, Harbor is just $33 more across two years than Nanit's camera, floor stand, and Memories plan. It comes with a dedicated 10" tablet and a level of reliability, security, and quality that no WiFi camera app based system can match.

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Want to know if a dev agency is truly on your side? See if they push back. A lot of agencies just chase billable hours, agreeing to every tech need without question. But the best agencies focus on building something meaningful— products that people love and client partnerships they’re proud of. They don’t just say “yes” to every feature request. They ask tough questions, challenge assumptions, and keep the dialogue going. They want clients to win because successful clients become their best sales reps.

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New Customer Alert: LUNO® ⛺ lunolife.com is now blocking coupon extensions from leaking and auto-injecting codes at their checkout! Camping, reimagined for comfort and ease. Gear thoughtfully designed by campers, for campers. Have coupon code leaks and over-paying commissions been a problem? Let's chat! #eCommerce #Shopify #Veeper #dtc #stopcouponleaks

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Week 3 of this new Craft CMS marketing site build is a wrap. We're in the bricklaying phase of the build. More bricks were added, but the structure's not done yet. So, we took a detailed detour into talking about how we organize Basecamp (by 37signals) to manage feature development and daily/weekly communication. You'll see we have a clear PM process where we utilize frequent "mini self-reports" (as I call them) so PMs don't need to hover or check in often. We also work in "small" tasks in as linear of a fashion as possible. If you're a digital project management geek like Rachel Gertz and me, you might enjoy this video. https://lnkd.in/g_YZTcpc

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Founders, you're losing deals by not having a clear discovery call plan. I've seen this a lot where founders looking to scale up their early sales efforts are going into it thinking the product will get them through the sale In most cases, this isn't the truth You need to have some sort of framework to make the selling motion more repeatable Instead of demo'ing the product, try learning more about them and their challenges first. Your goal should be to know enough to build a customized demo for them. This will help in building solid relationships, build value throughout the process and likely speed up deals on the back end of it. If you don't know where to start, hit me up and I'm happy to lay out some early sales structure for founders! Go crush it out there 🤙

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We need more leaders that are thoughtful as well as innovative, and Lindsey Redd is one of those Founders. After meeting in Y Combinator, it's been so great to continue supporting each other throughout this crazy journey. Ali and I love nothing more than to catch up with other folks that are working through the challenges and excitements that come with early startup life. Check out what she's up to at Loula (YC W23), she's changing the game in supporting mothers and expecting parents! 🚀 #startups #founderjourney #ai #aitechnology #customerservice #customersuccess #customerexperience #startuplife #sanfrancisco

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Highly recommend launching a case study-adjacent "testimonials" or "wall of love" section on your site. Easy to design + high ROI for building trust. Some teams have been executing this particularly well recently: Nico F. @ Default, Akhil Reddy @ Thera (YC S22), and Tyler Denk 🐝 @ beehiiv. At Verbatim, our workflow for updating our testimonial page is pretty simple. The minute that we ship a new case study, we'll pull the best 1-2x quotes from the asset, send them to our designer, and immediately update the new page. If we want to push a testimonial but haven't recorded a full case study yet, our strategy & operations team will ask a customer directly for a new pull quote. Definitely recommend more teams leverage this workflow - great way to double down on social proof + increase conversion rate across your site pages ⚡

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Want to grow your business? Don’t just hire people who think like you. One of the biggest steps I’ve taken to grow Geisel Software was hiring an advisory board—but not just any board. It’s easy to fill the room with people from your industry who think the same way. But that’s where the problem lies. During a course I attended, the instructor said something that stuck with me: “You all believe the same lies.” When you surround yourself with people from the same industry, you’re all operating with the same assumptions and limitations. If you're working on a software project and everyone agrees that it'll take six months, you may all just accept that timeline. But if you bring in someone from a completely different field, he might ask, "Why does this take six months? Isn’t there a way to get it done faster?" Somebody who has no idea how the software works has to ask you questions about it and that will force you to think of unconventional ways to solve the issue at hand. Suddenly, you’re forced to break down your assumptions, explain the complexity, and think outside the box. That’s the whole point of an advisory board—to bring in fresh perspectives and push you to think differently. Growth doesn’t come from staying in your comfort zone, it comes from being challenged by those who see things through a different lens. So, when building your team, ask yourself: Who’s challenging your assumptions?

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How does Warp build such 🔥 product? Every engineer goes through a PM interview 🤯 Product-focused devs build customer-focused tools!

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Today on Homebase, we cover the founding story of Kapwing: The Video Editing Powerhouse Serving 3M Monthly Users, currently profitable and $12.7 million in funding in the bag🎥 Founded by Julia Enthoven and Eric Lu, Kapwing has: ✅ Achieved profitability through organic growth ✅ Developed an AI-powered video editing arsenal ✅ Innovated with features like Smart B-roll and Premium Text-to-Speech Learn how this team went from a simple web app to a robust, user-friendly platform that helps users create 10x more video content. Discover how they: - Filled a gap in the user-friendly video tool space - Grew organically with minimal ad spend - Embraced a remote-first approach - Prioritized real user feedback over theoretical market studies Read the full story of Kapwing's journey to profitability and success here: https://lnkd.in/gZPhpNKd

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🗣 Startup Founders (particular early stage) I'd love to pay it forward and help you! What's top of mind or what questions do you have that I can (potentially) share thoughts on? From hiring and team building, to designing a cohesive product or fundraising. Run wild!

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Niche doesn't mean single-product. Data from TideMark's 2024 Vertical & SMB SaaS Benchmark Report backs this up. The sauce for Vertical SaaS is owning a niche and layering new products over time to grow 'share of wallet'... Here’s what I’ve learned from acquiring and operating Micro SaaS: // Product Expansion: - Start with your core offering, but always be mapping out adjacent pain points - Look for low-hanging fruit - features users are cobbling together with spreadsheets or third-party tools - Aim for products that increase switching costs and make your solution "stickier" // Acquisition vs. Development: - Sometimes it's faster to acquire a complementary product than build in-house - Look for small, bootstrapped tools in your vertical that solve adjacent problems - Assess potential acquisitions based on tech stack compatibility and integration ease // Pricing and Packaging: - Bundle strategically - not all products need to be sold separately - Use add-ons to increase ARPA without scaring off smaller customers - Consider usage-based pricing for auxiliary products to lower the barrier to adoption // Sales and Marketing: - Retrain your sales team on solution selling rather than product pitching - Develop clear ideal customer profiles for each product combination - Use your existing customer base as a testbed for new products // Technical Considerations: - Plan for integration from day one - whether building or buying - Prioritize a consistent user experience across products - Consider a modular architecture to facilitate future expansion // Metrics to Watch: - Track product adoption rates within your customer base - Monitor support ticket volume as you add products - Keep a close eye on churn rates for single-product vs. multi-product customers The multi-product approach isn't just about making more money. In smaller verticals, it's often the only path to building a substantial business. It's about creating an ecosystem that comprehensively serves your niche, making it harder for competitors to dislodge you. Depth plus breadth. But don’t diversify for the sake of it — be strategic, based on actual user needs and market dynamics. Follow me if you want to learn more about my journey of acquiring & operating Micro SaaS. For the love of the game 🏴‍☠️ ⚡ #Growth #Product #Strategy #Sales #Marketing

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What is cap table debt & how does it hurt startup founders? Cap tables need to reflect all current and potential shareholders (which includes investors who signed a SAFE or convertible note). Because of the complexity of vesting schedules, repurchase rights, options vs. shares, the variable nature of ownership calculations with convertible instruments, etc., the simple spreadsheets used by most founders are woefully inadequate. We dive deep into the topic of cap table debt and show why founders need to stop using spreadsheets to track your startup cap table in our webinar on "Best Practices with Founder Equity and Cap Tables". You can watch a replay of this webinar here: https://lnkd.in/giHWZkWS

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Curious about how an internal messaging tool skyrocketed to unicorn status in under a year? 🤔 And how Stewart Butterfield and the Slack team tackled a “Cold Start Problem”? Catch the final installment of my startup success series on Slack in Part 3! If you missed Parts 1 & 2, be sure to check those out as well. Special mentions: GV (Google Ventures) and Kleiner Perkins #Slack #StartupSuccess #ColdStartProblem #gaming #entrepreneur #venturecapital #investing

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Venture-backed teams need an operating system built for venture-backed companies. That's why I created Peak OS. You can read about how to get started today in my bestselling book, Peak Teams--or just come on down to the Collective Genius site and let's talk. #venturebacked #vcbacked #venturecapital #leadership #ceo #founder #operatingsystem #peakOS

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Dev agency opportunities come in all shapes and sizes. While you shouldn’t say yes to every project that comes your way, flexibility should be a feature of dev agencies. A big value prop is that clients can spin up projects, scale up, and scale down without the overhead of hiring an in-house team. You can quickly add UX/UI, QAs, and PMs, freeing developers from design, testing, and unclear requirements. The team can be disbanded as needed. You’re fast tracking team dynamics because your team knows each other. Of course, all of this hinges on being a well-functioning dev agency.

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Huge opportunity