About
Contact: 2017257319 | [email protected]
Dedicated Operations and Account…
Experience
Education
Licenses & Certifications
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AI Applications for Growth
Northwestern University - Kellogg School of Management
IssuedCredential ID 114355612
Honors & Awards
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Annual Leadership Award 2022 | Delivery Excellence
EXL
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Business Leader Award - 2022
EXL
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Team of the Year - Driving Customer Value
EXL
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Value Ambassador 2021
EXL
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Outstanding Value Delivery
EXL
Outsourcing Excellence Award for ‘Outstanding Value Delivery’ in Outsourcing Innovation and Process Excellence Team
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Process Excellence Champ
EXL
Awarded “Process Excellence Champ” for Q2’2011 for building a strong partnership with clients in driving improvement initiatives, which resulted in a significant turn-around on how clients view EXL’s ability to add value
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Process Excellence Achiever’s Award
EXL
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Process Excellence Champion
EXL
Awarded “Process Excellence Champion” for Q2’2008 for dedication and commitment towards establishing a strong process improvement program. Also for closure of significant improvement projects and for seamless setup of QC for several new processes and for contributing towards future opportunities of process improvement at client side
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Extra Miler Award
MetLife
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Certificate of Appreciation
EXL
Recognized for outstanding contribution for stabilizing the quality performance for new processes and streamlining the quality scoring mechanism for one of the transcription processes
Languages
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English
Full professional proficiency
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Hindi
Native or bilingual proficiency
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Punjabi
Professional working proficiency
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Malayalam
Professional working proficiency
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