Ready to Take Your Career to the Next Level in 2025? If you're aiming for that next promotion or considering an MBA, the Customer Experience Executive Academy and Employee Experience Executive Academy from The DiJulius Group are designed to elevate your leadership skills and impact. Start in January and become the leader your organization needs! Here’s why you should register: ✨ Learn from Industry Experts – Gain invaluable insights from top customer & employee experience leaders. 🌟 Real-World Impact – Apply cutting-edge strategies to improve your company's CX & EX immediately. 🚀 Career Growth – Position yourself for leadership roles and promotions with in-demand skills. 📈 Transformative Results – Drive measurable improvements in employee engagement and customer satisfaction. 🎓 No MBA Required – Achieve MBA-level knowledge without the traditional classroom experience. Don’t wait – Make 2025 the year you invest in your leadership potential! 💼 For more information, contact: [email protected] Visit: https://hubs.la/Q030n4HX0 #Leadership #CX #EX #CareerGrowth #ExecutiveAcademy #CustomerExperience #EmployeeExperience
The DiJulius Group
Business Consulting and Services
Brecksville, OH 2,299 followers
The DiJulius Group provides the best Customer Service content, education, consulting, and training.
About us
The ONE consulting firm in the country who answered "What's The Secret: To Providing a World-Class Customer Service Experience." The DiJulius Group is the leading resource used by private and public organizations to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant. Top organizations across the globe use The DiJulius Group to create World-Class Customer Experiences every day.
- Website
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http://www.thedijuliusgroup.com
External link for The DiJulius Group
- Industry
- Business Consulting and Services
- Company size
- 11-50 employees
- Headquarters
- Brecksville, OH
- Type
- Privately Held
- Founded
- 2004
- Specialties
- Customer service consulting, Secret Service™ certification, customer service keynotes, customer service workshops, customer service conferences, customer service training, customer experience, and customer experience consulting
Locations
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Primary
8803 Brecksville Road
Suite 7-221
Brecksville, OH 44141, US
Employees at The DiJulius Group
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Dave Murray
Vice President at The DiJulius Group | Keynote Speaker | Best Selling Author | Expert Facilitator | Leader of Culture Change
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Denise Thompson
Changing the World by Creating a Customer Service Revolution
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John R. DiJulius III
Customer Experience Consultant / Best selling author
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Bradley Dick
Your business strategy has a Gap | Develop a service strategy aligned with your Vision and add Value to every customer interaction | VP | CXO |…
Updates
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The DiJulius Group reposted this
𝐒𝐭𝐨𝐩 𝐁𝐥𝐚𝐦𝐢𝐧𝐠 𝐭𝐡𝐞 𝐘𝐨𝐮𝐧𝐠𝐞𝐫 𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞 𝘐𝘧 𝘵𝘩𝘦 𝘺𝘰𝘶𝘯𝘨𝘦𝘳 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘴𝘰 𝘱𝘰𝘰𝘳, 𝘵𝘩𝘦𝘯 𝘩𝘰𝘸 𝘥𝘰 𝘣𝘳𝘢𝘯𝘥𝘴 𝘭𝘪𝘬𝘦 The Ritz-Carlton Hotel Company, L.L.C. Chick-fil-A Restaurants, Apple, Starbucks, Nordstrom, 𝘢𝘯𝘥 John Robert's Spa 𝘤𝘰𝘯𝘴𝘪𝘴𝘵𝘦𝘯𝘵𝘭𝘺 𝘱𝘳𝘰𝘥𝘶𝘤𝘦 𝘢 𝘤𝘰𝘯𝘴𝘪𝘴𝘵𝘦𝘯𝘵𝘭𝘺 𝘦𝘹𝘤𝘦𝘭𝘭𝘦𝘯𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦 𝘴𝘢𝘮𝘦 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘰𝘯? https://lnkd.in/dTdzf3cX Ryan Magnon
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Become the Leader known for hiring passionate talent, and cultivating lifelong champions! At the EXEAcademy, you will learn to: Attract: Appeal to individuals who are naturally driven to serve and succeed. Engage: Design onboarding experiences that fuel excitement and pride from day one. Retain: Foster loyalty by creating a workplace that employees value as much as your customers. Enroll today or learn more: https://hubs.la/Q02XClDC0 to schedule a call https://hubs.la/Q02XBXBT0
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Tried, True, and Transformative * Our Academies are taught by experts in experience strategy who know the challenges and the tools needed for lasting change. * What make the CXEAcademy different: Real-world applications, not just theory. A supportive network of leaders committed to the same goals. Flexible, 12 month, part-time format that fits your life and leadership role. Learn more or enroll today! https://hubs.la/Q02XBW800 to schedule a call https://hubs.la/Q02XCcZr0
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Just released! Episode 179 of The Customer Service Revolution Podcast: Turning Your Contact Center into a Relationship Center * * Join Dave Murray as he discusses three ways to turn your current contact center into a center focused on building and maintaining customer relationships. https://hubs.la/Q02Xc6jQ0
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A Leadership Blueprint Designed for Your Success * * The Customer Experience Executive Academy is a 12-month program that equips you with practical, high-impact strategies for shaping unparalleled experiences. Walk away understanding how to create a repeatable process that drives lasting transformation in your business. Contact us to enroll, or learn more https://hubs.la/Q02XC9xZ0 to schedule a call https://hubs.la/Q02XBQTH0
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Attract the Best, Keep the Best, Be the Best * * Learn how to: Stand Out: Become the company top talent can’t resist. Onboard with Impact: Make the first 90 days memorable, supportive, and inspiring. Engage & Retain: Cultivate an environment where employees feel valued, invested in, and proud to stay. * Contact us today to enroll or learn more https://hubs.la/Q02XBQ420 https://hubs.la/Q02XB_mZ0 to schedule a call
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Customer journeys and employee journeys are vital in creating an exceptional experience. * Learn from The DiJulius consultants 🌎how to build journey maps that can be used for: 1. understanding how customers interact with your brand 2. identifying areas where you drop the ball 3. improving and customizing the experience you deliver 4. training your existing and new team members 5. and so much more! * Join us and learn to map out both your customer and your employee journeys. ⏰ 12:00-3:00pm ET October 28 & November 4 * 🎟️🎟️🎟️🎟️🎟️Only $249 for up to five registrants from your leadership team Learn more or register today: https://lnkd.in/ed9aEvE7 * #CustomerExperience #EmployeeExperience #JourneyMapping #CustomerJourneys #EmployeeJourneys #LeadershipDevelopment #CXStrategy:
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The DiJulius Group reposted this
A week from today! October 28th, Our first virtual workshop is on creating your signature customer experience. Register up to 5 team members for the introductory price of $249 https://lnkd.in/ds5Jg6JT #leadership #entrepreneur #CUSTOMEREXPERIENCE #customerservice
Livestream
https://thedijuliusgroup.com