Sylvie di Giusto

Sylvie di Giusto

Professional Training and Coaching

Tampa, Florida 184 followers

International female Keynote Speaker · First and Lasting Impressions in Sales, Customer Service, and Leadership

About us

More than a decade ago, I made one of the best decisions of my life. I left my successful 20-year corporate career in Europe and brought my young family across the Pond to America with a newborn on my lap. I exercised what I have since called The Power of Choice, a conscious decision-making framework that allows us to understand our perceptions, choose our behaviors, and determine our best outcomes. Now, many of the most respected organizations, associations, and government agencies in the world trust me to help them make the right decisions that grow their brands and bottom lines. From American Express to American Airlines, Hilton to Nespresso, Microsoft to Prudential, and even the US Air Force, I have worked with extraordinary leaders and professionals. Building on my five cornerstones of Modern Emotional Intelligence—visual, behavioral, verbal, digital, and social intelligence—I give my audiences the Power of Choice to determine their greatest outcomes in leadership, sales, and customer experience. Let me take your organization on an entertaining, spectacular, and thought-provoking journey through the brain, the mind, and from the unconscious to the conscious—and ultimately to the heights of personal, professional, and organizational success. And don’t forget to take a good book for your journey! I am the author of The Image of Leadership, Fair Advantage, and the upcoming Make Me Feel Important, in which I lead you deep into the customer experience and show you how to make every interaction count.

Website
http://www.sylviedigiusto.com
Industry
Professional Training and Coaching
Company size
2-10 employees
Headquarters
Tampa, Florida
Type
Self-Owned
Founded
2010
Specialties
Public Speaking, Keynote Speaking, Consulting, Customer Service, customer experience, sales, leadership, international speaker, and emotional intelligence

Locations

Employees at Sylvie di Giusto

Updates

  • Hey there, caring nurturer! 🤗 In the workplace, you're known for your empathetic and supportive approach. Your colleagues appreciate your ability to understand their needs and offer a helping hand whenever it's needed. 😊 Your caring nature shines through in the way you treat others with kindness and compassion. 💕 People feel comfortable coming to you with their concerns, knowing that you'll listen without judgment. 😌 While some may be cold and detached, that's not your style. You prefer to create a warm and welcoming environment where everyone feels valued and supported. 🏥 You're likely a CAREGIVER – the caring colleague who brings empathy and support to the team. 🩺 Curious about what your self-image reveals about you and how it shapes your professional interactions? 🤔 Comment "CAREGIVER" below, and I'll share some transformative insights! 💡

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  • Do you know that feeling of creating something perfectly suited for its time and purpose? It’s like crafting a masterpiece that stands the test of the moment. But then, as years go by, you notice it starting to fray—not because you were wrong, but because everything around you evolved. That’s exactly what happened with “The Image of Leadership.” It was a masterpiece, an essential guide for its era. But as the world transformed, so did the needs of its leaders. Now, I’m thrilled to present the reimagined and customized edition for real estate leadership. It’s the same foundational brilliance, now finely tuned to meet the demands of today’s dynamic real estate landscape. This isn’t just an update; it’s a transformation to keep your leadership timeless. Are you curious to see how the original and specialized editions have evolved? Dive into “The Image of Leadership in Real Estate” and discover a masterpiece reimagined for modern excellence. Grab your copy on Amazon today! 👉👉👉 https://vist.ly/3mkgzb8 #RealEstateLeadership #LeadershipEvolution #TimelessExcellence #ProfessionalGrowth #RealEstateSuccess #MasterpieceReimagined #InnovativeLeadership #TransformingLeadership #BuildingLegacy #RealEstateExcellence

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  • The saying that "𝓹𝓮𝓻𝓬𝓮𝓹𝓽𝓲𝓸𝓷 𝓲𝓼 𝓻𝓮𝓪𝓵𝓲𝓽𝔂" is as true and unyielding as any other. In fact, I would argue, "𝓹𝓮𝓻𝓬𝓮𝓹𝓽𝓲𝓸𝓷 𝓲𝓼 𝓪𝓵𝓵 𝓽𝓱𝓪𝓽 𝓶𝓪𝓽𝓽𝓮𝓻𝓼." This holds true in both your business life and your personal life. Because what people perceive as their reality is, indeed, their reality. In the workplace, this means your perception is your reality, your boss’s perception is their reality, your customers' perception is theirs, and your team members’ perceptions are their respective realities. 💥 It does not matter one bit what the actual truth is; what counts are the perceptions of that truth. 💥 Understanding this concept, you must take charge of how others perceive you. Aligning others’ perceptions with your desired reality can significantly impact your personal and professional success. #PerceptionIsReality #Mindset #ProfessionalGrowth #PersonalDevelopment #SelfAwareness #keynotespeaker #perception #perceptions #perceptioniseverything #changeyourperception #changingperceptions #perceptioniskey #selfperception #perceptionvsreality #intuitiveperceptions #perceptionshift #myperception #perceptionmatters #perceptionmanagement #brandperception #perceptiongap #cmispeaker

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  • Hey there, disciplined dynamo! 💪 At work, you're known for your expert knowledge and hard-working attitude. Your colleagues respect your dedication to your craft and your ability to stay organized in the face of any challenge. 😊 Your discipline is evident in the way you approach your work with focus and determination. 📊 People know they can rely on you to get the job done efficiently and effectively. 😌 While some may be lazy and unreliable, that's not your style. You prefer to stay on top of your game and deliver consistent results, ensuring that your team can always count on you. 🏙️ You're likely a COSMOPOLITAN – the disciplined colleague who brings expertise and organization to the team. 🌍 Curious about what your self-image reveals about you and how it shapes your professional interactions? 🤔 Comment "COSMOPOLITAN" below, and I'll share some transformative insights! 💡

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  • They say you can’t teach an old dog new tricks, but what if the trick itself evolved? The timeless principles of the image of leadership that have guided countless professionals are now fully updated and tailored for the dynamic world of real estate. I Ready to elevate your professional identity in real estate? Dive into the updated and specialized edition of the classic leadership image blueprint, now tailored for modern real estate leaders. Grab your copy on Amazon now! 👉 https://vist.ly/3mjvgq2 #RealEstateLeadership #LeadershipBlueprint #ModernRealEstate #ProfessionalGrowth #InnovativeLeadership #RealEstateSuccess #LeadershipEvolution #TransformingLeadership #BuildingLegacy #RealEstateExcellence

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  • The new special edition of "The Image of Leadership" for health care professionals, meticulously updated and tailored to address the unique challenges of the health care sector, isn't just a rehash of the original; it's a comprehensive guide specifically designed for those at the front lines of patient care, administrative leadership, and clinical excellence. 𝙒𝙝𝙖𝙩 𝙞𝙨 𝙉𝙚𝙬 𝙞𝙣 𝙏𝙝𝙞𝙨 𝙀𝙙𝙞𝙩𝙞𝙤𝙣? 🔍 𝙁𝙤𝙘𝙪𝙨𝙚𝙙 𝙤𝙣 𝙃𝙚𝙖𝙡𝙩𝙝 𝘾𝙖𝙧𝙚: This edition dives deep into the complexities of the healthcare environment, from patient care to administrative leadership. It addresses the specific needs and challenges faced by healthcare professionals, offering tailored insights and strategies. 📝 𝙀𝙣𝙝𝙖𝙣𝙘𝙚𝙙 𝘾𝙤𝙣𝙩𝙚𝙣𝙩: Updated with the latest research and best practices, this edition includes new chapters and sections that reflect the evolving landscape of healthcare. It covers everything from digital engagement and patient communication to maintaining professional integrity in a highly connected world. 💡 𝙋𝙧𝙖𝙘𝙩𝙞𝙘𝙖𝙡 𝘼𝙙𝙫𝙞𝙘𝙚: With a blend of psychological insights and practical advice, this book provides a roadmap for healthcare professionals to harness their visual presentation, behavior, communication, digital presence, and environmental influence. 👩⚕️ 𝘽𝙧𝙤𝙖𝙙 𝘼𝙪𝙙𝙞𝙚𝙣𝙘𝙚: Whether you're a physician, nurse, therapist, administrator, or healthcare consultant, this book offers valuable insights that can help you elevate your professional identity and leadership skills. This special edition is not just about leadership; it's about transforming the way you present yourself and interact with patients, staff, colleagues, and the community. It’s about leading with integrity, fostering healing, and empowering your staff to achieve excellence. 📚 Grab your copy of ⚕️"The Image of Leadership in Health Care" ⚕️today and take the next step in your leadership journey. Available now in paperback and ebook: https://vist.ly/3mjr6ij #HealthcareLeadership #ProfessionalIdentity #LeadWithIntegrity #EmpowerStaff #PatientCare #HealthcareStandards #MedicalProfessionals #LeadershipExcellence

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  • Hey there, easygoing trailblazer! 😎 At work, you're the one who brings a sense of fun and relaxation to even the most stressful situations. Your laid-back attitude is a breath of fresh air in a world of deadlines and demands. 😌 You have a talent for putting people at ease and creating a positive atmosphere wherever you go. 🌞 Your fun-loving nature is a magnet for colleagues who appreciate a good laugh and a lighthearted approach. 😄 While others may be conventional and rigid, you prefer to think outside the box and find creative ways to get things done. 🎨 You're probably an EXPLORER – the easygoing colleague who makes work feel like an adventure. 🗺️ Want to discover more about how your self-image impacts your professional life? 🤔 Drop "EXPLORER" in the comments, and I'll reveal some game-changing insights! 💡

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  • 🚫 "No" is not the enemy in business 🚫 but do you know what is? It's the dreaded "maybe" that keeps you hanging on, waiting for a clear answer that never comes. When clients are indecisive or unresponsive, it can be far more frustrating and detrimental to your success than a straightforward "no." 😖 As professionals, we often fear hearing "no" from potential clients or partners. We associate it with rejection, failure, or missed opportunities. However, it's time to reframe our perspective and embrace the power of a definitive answer, even if it's not the one we hoped for. 💪 🎁 "No" allows you to move on and focus your energy on more promising opportunities. ⏰ A clear "no" saves you time and resources that would otherwise be wasted on pursuing a dead end. 🌱 Hearing "no" can provide valuable feedback and help you refine your approach for future pitches. 🎯 "No" can be a catalyst for exploring alternative solutions or creative ways to achieve your goals. 😌 Accepting "no" gracefully demonstrates professionalism and emotional maturity. On the other hand, "maybe" can be a major roadblock to your success: 🌀 "Maybe" keeps you in a state of limbo, unable to plan or take decisive action. 😫 Dealing with indecisive clients can be emotionally draining and demotivating. 🕰️ "Maybe" prolongs the sales cycle, making it harder to forecast revenue and manage resources. 🚧 Unclear responses can lead to miscommunication and misaligned expectations down the line. 🙅♀️ "Maybe" prevents you from pursuing other clients who are ready to give you a resounding "yes!" When you start seeing "no" as a gift (even if "yes" would have been the greater one), and "maybe" as the real enemy, you'll waste less time on unproductive conversations and focus your energy on the opportunities that truly matter. 💼 #communicationtips #customerinteractions #difficultcustomers #uncertainty #sylviedigiusto #cmispeaker cmi

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  • Dear Real Estate Leader, This special edition of “The Image of Leadership in Real Estate” is dedicated to you—those seeking guidance, inspiration, and affirmation in your vital roles. Thank you for choosing a path that demands so much of your vision, dedication, and integrity. For every client you have guided, every community you have helped build, and every moment you chose excellence over expedience—thank you. Your determination to push the boundaries of real estate, to innovate for the benefit of your clients, and to uphold the highest standards of professionalism is truly inspiring. Your ability to stay composed and lead effectively through market fluctuations and challenges is nothing short of remarkable. Your passion and commitment do not go unnoticed. Always remember that the impact of your work, dedication, and leadership extends far beyond transactions. It resonates in the lives you transform, the communities you shape, and the futures you build. Thank you! 🏡 #RealEstateLeadership #CommunityBuilders #Dedication #Professionalism #Innovation #RealEstateExperts #ThankYou #RealEstateExcellence #LeadWithIntegrity #ClientCare #ProfessionalIdentity #TransformingLives

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  • Dear Health Care Leader, This special edition of "The Image of Leadership" is dedicated to you—those seeking guidance, inspiration, and affirmation in your vital roles. Thank you for choosing a path that demands so much of your heart, body, and mind. For every patient you have comforted and every moment you chose compassion over convenience—thank you. Your determination to push the boundaries of medicine and healing, and to innovate for the sake of those in your care, is truly inspiring. Your ability to keep a cool head during the most challenging times is nothing short of heroic. Your passion and commitment do not go unnoticed. Always remember that the impact of your work, dedication, and leadership extends far beyond these pages. It resonates in the lives you touch, the communities you heal, and the future you shape. Thank you! 💚 #HealthcareHeroes #HealthcareLeadership #Dedication #Compassion #Innovation #MedicalProfessionals #ThankYou #HealthcareExcellence #LeadWithIntegrity #PatientCare #ProfessionalIdentity

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