Sylvie di Giusto’s Post

🚫 "No" is not the enemy in business 🚫 but do you know what is? It's the dreaded "maybe" that keeps you hanging on, waiting for a clear answer that never comes. When clients are indecisive or unresponsive, it can be far more frustrating and detrimental to your success than a straightforward "no." 😖 As professionals, we often fear hearing "no" from potential clients or partners. We associate it with rejection, failure, or missed opportunities. However, it's time to reframe our perspective and embrace the power of a definitive answer, even if it's not the one we hoped for. 💪 🎁 "No" allows you to move on and focus your energy on more promising opportunities. ⏰ A clear "no" saves you time and resources that would otherwise be wasted on pursuing a dead end. 🌱 Hearing "no" can provide valuable feedback and help you refine your approach for future pitches. 🎯 "No" can be a catalyst for exploring alternative solutions or creative ways to achieve your goals. 😌 Accepting "no" gracefully demonstrates professionalism and emotional maturity. On the other hand, "maybe" can be a major roadblock to your success: 🌀 "Maybe" keeps you in a state of limbo, unable to plan or take decisive action. 😫 Dealing with indecisive clients can be emotionally draining and demotivating. 🕰️ "Maybe" prolongs the sales cycle, making it harder to forecast revenue and manage resources. 🚧 Unclear responses can lead to miscommunication and misaligned expectations down the line. 🙅♀️ "Maybe" prevents you from pursuing other clients who are ready to give you a resounding "yes!" When you start seeing "no" as a gift (even if "yes" would have been the greater one), and "maybe" as the real enemy, you'll waste less time on unproductive conversations and focus your energy on the opportunities that truly matter. 💼 #communicationtips #customerinteractions #difficultcustomers #uncertainty #sylviedigiusto #cmispeaker cmi

More Than Just a Job: How Being Yourself Creates Better Business Relationships It’s not just about the money, the job, or closing business deals. Take a moment to actually care about the impact your product or service can have on someone’s business. We often get caught up in the hustle, but what if you took a bit more effort to believe in what you’re offering? When you understand the problem your solution is solving, it shows and that’s where the real connection begins. If you’re constantly pushing yourself to be someone you’re not, chasing numbers and focusing only on the end goal, you’ll drain yourself out sooner than expected. I’ve felt it too, that burnout, that feeling of being just another cog in the wheel, sending message after message without meaning. The real shift happens when you take time to be yourself. Consistently practice showing up authentically, not as a mechanical being following a script. No one teaches you this, but it’s one of the most important lessons in business. You have to bring you into what you offer, or you risk losing yourself in the process. I realized this when I started approaching leads as conversations instead of tasks. Instead of sending out generic emails, I began to dig deeper into what I was passionate about. How our solution could really make an impact in a way that mattered to me. And guess what? Those leads responded better, because they saw I wasn’t just another salesperson. I was someone who genuinely cared about solving their problem. The point? Don’t take the ‘you’ out of the equation. Your job isn’t just about the skills or prerequisites listed on a resume. It’s about your deeper understanding of people, problems, and the world and how your product fits into that bigger picture. This consistency doesn’t happen overnight, but when you start practicing it, you’ll feel more energized, more connected, and more confident in what you’re doing. That’s when you build real, long-term relationships with your clients but don't forget to be over personal. Balance authenticity with boundaries :P #AuthenticityMatters #BeYourself #AvoidBurnout #GenuineConnections #HumanizeBusiness #ProfessionalBalance #AuthenticSales #StayTrue #ClientRelationships #LeadWithPurpose #RealConnections #SustainableSuccess #BuildTrust #LongTermSuccess

🚀If you are Lucky to find some good people who are dedicated to working with you...... 🌱Appreciate them & give them reasons to stay with you. 💦Some may need to hear this today but treating your people well is essential in business. 🎈Finding dedicated & hardworking individuals is a treasure. 🏌️♂️To keep them motivated & invested in your shared goals:- - Appreciation strategies. 1. Recognise their efforts. Acknowledge & celebrate their contributions, no matter how small. 2. Show gratitude. Express sincere appreciation through words, actions, or rewards. 3. Provide opportunities for growth. Invest in their development, offer training, & challenge them to take on new responsibilities. - Reasons to stay. 1. Foster a positive work culture. Create an environment that values openness, transparency & camaraderie. 2. Offer competitive compensation & benefits. Ensure fair rewards for their hard work & dedication. 3. Encourage work-life balance. Support flexible schedules, mental health & employee well-being. 4. Empower autonomy & ownership. Give them the freedom to make decisions, take calculated risks & own their projects. 5. Celebrate milestones & successes. Mark important achievements, like work anniversaries, years of service, or significant career milestones. 🌹Implementing these strategies, you'll not only keep your dedicated team members motivated but also create a positive & productive work environment.

Anxiety can make it difficult to think clearly, especially when facing challenges. This doesn’t mean you’re not smart—it’s just how your brain responds to stress. But asking poorly thought-out questions repeatedly can leave a bad impression. Here’s how to ask questions effectively and with confidence: 1️⃣ Be prepared: Identify the specific answer or insight you’re looking for before asking. 2️⃣ Be considerate: Choose the right moment or politely ask for their time, so they can respond thoughtfully. 3️⃣ Act promptly: Don’t hesitate ,the longer you wait, the harder it will become to ask. ✨ For example: •Can you explain the sales report? (General and Unclear Question) ❌ •Can you explain the sales trends for Q3 in the report? I want to understand why there was a drop in revenue. (Clear and Specific Question) ✔️ This is better because it: -Specifies the relevant part of the report (sales trends for Q3). -Clarifies the purpose of the question (understanding the reason for the drop in revenue). Remember, asking questions is not a weakness; it’s a sign of curiosity and growth. The key is to make your questions thoughtful to promote effective communication. What’s one thoughtful question you’ve asked recently that made a real difference? Share with us! #CommunicationSkills #PersonalGrowth #AskingTheRightQuestions #WorkplaceTips

True leadership goes beyond the numbers. It’s about fostering a culture where employees feel valued, supported, and empowered to bring their passion and ideas to life. When you invest in your team’s growth and well-being, the results speak for themselves—not just in productivity, but in creativity, innovation, and long-term success. #Leadership #EmployeeAppreciation #CompanyCulture #GrowthMindset

I don't know who needs to hear this today.. but treating your people well is essential in any business. i received a message from a young man who was feeling discouraged. He started a position a few months ago and said his boss was giving his time and preferential treatment 🚩to another employee who started around the same time as him. Every time he asked for a meeting to discuss his ideas, his boss would reschedule and avoid meeting with him. 🚩But when the other employee asks for a meeting, he accepts and makes it a priority. He decided to leave that position and will take all of his ideas with him. ⚠️He believes it is his boss's loss, because his ideas were very detailed on how to increase their revenues dramatically. He spent days on his presentation (on his free time) and with the help of our network he already lined up 36 new clients for their B2B business. This made me think: If you are lucky to find a good person who is dedicated to work with you, appreciate them and give them reasons to stay. When you do this, good things happen: 1. More productivity and loyalty. When employees know that their company cares about them, they care about their company. 2. Better customer interactions. Happy employees tend to show their positive mood when they interact with people. 3. Less turnover. People want to stay where they are accepted and taken care of. Rachel Mitchell © ---- 🔺I shared this in my private executive newsletter. On my personal profile I choose to share the mindset that has helped us. ----- #rachelmitchell #ladylongevity #businessdevelopment #personaldevelopment #progress #elevate your growth ♻️ Repost this to help your network. And follow me: Rachel Mitchell for more.

Many firms and leaders seem to be taking this for granted these days, but it's crucial to retain individuals who are genuinely committed to growing your business and contributing to its success. It’s also important to recognize that it’s not about adhering to a strict 9-hour workday—this is what you might expect from an average employee. True talent, however, focuses on delivering results, not just on logging hours. The ideal person is someone who will put in 14 hours if needed, or take a few hours off if there’s no work to be done, always prioritizing productivity over the clock.

You couldn’t be more right—people are the foundation of every successful business. The story you shared is a powerful reminder: when leaders fail to value their team members, they don’t just lose employees—they lose potential, innovation, and opportunities for growth. Leadership isn’t about favoritism or neglect; it’s about recognition and inclusion. Every person on your team brings unique value, and it’s your responsibility to nurture that value. When you take the time to listen, acknowledge, and empower your people, they don’t just show up—they show out for your organization. The young man in your story embodies the kind of passion and initiative every leader dreams of. But here’s the lesson: passion unrecognized becomes passion redirected—to someone else’s benefit. Leaders, take note: If you want loyalty, show it. If you want innovation, encourage it. And if you want people to stay, create a culture where everyone feels seen, heard, and valued. Remember, investing in your people isn’t just the right thing to do—it’s the smartest business decision you’ll ever make.

How to keep good employees

I don’t do drama, I do business! Focus on getting things done without getting caught up in unnecessary problems or conflicts. Here are some simple tips for sales representatives to avoid drama and stay focused on business: Stay Positive: Keep a positive attitude even when faced with challenges. Positivity can help diffuse tense situations and keep interactions productive. Listen Actively: Pay attention to what your customers are saying and try to understand their needs and concerns. Active listening can help prevent misunderstandings and conflicts. Communicate Clearly: Be clear and direct in your communication with customers and colleagues. Avoid vague or ambiguous language that can lead to confusion or misinterpretation. Set Boundaries: Know your limits and be assertive in setting boundaries with difficult customers or colleagues. Don't be afraid to politely but firmly decline requests or behaviors that are not conducive to business. Focus on Solutions: Instead of dwelling on problems or setbacks, focus on finding solutions and moving forward. This proactive approach can help prevent drama and keep the focus on achieving results. Stay Organized: Keep track of your tasks, appointments, and goals to stay organized and avoid last-minute stress or conflicts. Take Breaks: Remember to take breaks and recharge when needed. Taking care of yourself can help you stay calm and focused, reducing the likelihood of getting caught up in drama. Seek Support: If you're feeling overwhelmed or facing a challenging situation, don't hesitate to seek support from colleagues, mentors, or supervisors. Sometimes, talking things out can provide clarity and help you find solutions. By following these tips, sales representatives can minimize drama and stay focused on what really matters – building relationships with customers and driving business success. #BusinessOverDrama #WorkWithPurpose #SuccessDriven #BusinessGoals