InflowCX

Don’t miss out! 🚨 Tomorrow at 10am PT, we’re diving into Genesys Post-Call Voice Surveys and how they can transform your feedback process. Join us to learn how to set up and deploy this feature, capture real-time customer insights, and create a more responsive feedback strategy that drives meaningful improvements. Secure your spot by registering today. https://hubs.li/Q0303brN0 #GenesysCloud #VoiceSurvey #CustomerFeedback #CX #CustomerExperience #CCaaS #ContactCenter

The future of customer experience is just around the corner—are you ready? This Thursday, Quiq is bringing together top CX experts from InflowCX, AVANT Communications, and Conversation Design Institute to share their predictions for 2025. From the rise of agentic AI to the changing role of human intelligence, discover how businesses will adapt to the next wave of innovation. Register now to join the conversation and stay ahead of what’s to come in the year ahead. https://hubs.li/Q02_YGBw0 #AI #CX #CustomerExperience #CXStrategy #FutureofCX

Get ready for a dynamic fireside chat next week, hosted by Quiq, that will explore how the customer journey is set to evolve in 2025 and beyond. This discussion brings together top CX experts from InflowCX, AVANT Communications, and the Conversation Design Institute to dive into: ✨ The rise of agentic AI and its potential impact ✨ How businesses are reshaping AI adoption strategies ✨ The evolving balance between technology and human intelligence This session is one you won’t want to miss. Register now. 👉https://hubs.li/Q02_tp6T0 #AI #CX #CustomerExperience #CXStrategy #FutureofCX

AI-driven customer experiences? It's possible—and we’ll show you how. Join InflowCX and Five9 tomorrow at 10am PT to explore how the Genius AI suite and GenAI Studio are reshaping customer interactions with real-time, tailored solutions. Don't miss this opportunity to learn how to create personalized touchpoints in your customer journey. Register now: https://hubs.li/Q02_hXGM0 #AI #Automation #CX #CustomerExperience #Five9 #GeniusAI

Happening next week! Discover how to take your feedback process to the next level with Genesys Post-Call Voice Surveys. In this session, we’ll cover: 💡 How to set up and deploy voice surveys seamlessly 💡 Capturing real-time customer insights for authentic feedback 💡 Using feedback to drive meaningful improvements in your service strategy Register now to secure your spot. https://hubs.ly/Q02_9pw_0 #GenesysCloud #VoiceSurvey #CustomerFeedback #CX #CustomerExperience #CCaaS #ContactCenter

Please help us welcome Mike Peters as our newest Customer Success Manager! Prior to joining the team, Mike spent 21 years managing mobility teams across the Pacific Northwest. Throughout his career, Mike achieved remarkable success, including earning the President's Club award multiple times. He is passionate about delivering results and is looking forward to new challenges and opportunities here at InflowCX, an Amplix Company. We're excited to have you here, Mike!

A year ago, InflowCX became part of the Amplix family, expanding our ability to support businesses with unmatched IT expertise. We now offer deeper insights into optimizing your IT ecosystem—from streamlining costs to improving performance and managing solutions more effectively. Take advantage of a complimentary technology health check and audit to begin optimizing your IT strategy for 2025. https://hubs.li/Q02-B5l90 #CX #CustomerExperience #IT #InflowCX #Amplix

On December 19th, Quiq is bringing together top CX leaders for a fireside chat exploring how the customer journey will transform in 2025. Michael Dolloff, Chief Revenue Officer at InflowCX, will join Mike Myer, CEO and Founder of Quiq, Andrew Pryfogle, Leader of Market Development at AVANT Communications, and Hans van Dam, CEO and Founder at the Conversation Design Institute, for an insightful discussion on the future of AI, human intelligence, and customer experience innovation. Don’t miss this forward-looking conversation—register now! https://hubs.ly/Q02-qs-T0 #AI #CX #CustomerExperience #CXStrategy

Take your customer feedback process to the next level with Genesys Post-Call Voice Surveys. Join us on December 19th at 10 AM PT to learn how to set up and deploy this feature. You'll discover how to capture real-time customer insights and enhance your service strategy with authentic, actionable feedback. Secure your spot now by registering today. 👉 https://hubs.li/Q02-dgZz0 #GenesysCloud #VoiceSurvey #CustomerFeedback #CX #CustomerExperience #CCaaS #ContactCenter

What if you could use AI to personalize every customer interaction in real time? InflowCX, an Amplix Company, is partnering with Five9 to explore the Four-Step Genius AI Process, showing how Five9’s Genius AI suite and GenAI Studio can help you tailor AI for smarter, real-time customer interactions. Join us next Thursday as Sarika Prasad, Senior Manager of Product Marketing at Five9, explains how GenAI Studio allows you to customize AI models with your own data, while Genius AI powers dynamic, AI-driven solutions that transform the customer experience. Don't miss out! Register today to secure your spot. https://hubs.li/Q02-16X40 #AI #Automation #CX #CustomerExperience #Five9 #GeniusAI