Headway

Last month, hundreds of Headway employees gathered in California for three days of learning, deepening connections, and aligning around our mission to support patients and providers. As our team grows – along with our impact – it's crucial to come together to reflect on what we've achieved, and collaborate on how we can make an even bigger difference as we build a new mental healthcare system that everyone can access. We're more fired up than ever for what we'll achieve in the coming year! #Headway #TeamHeadway

We're honored to partner with forward-looking plans like Blue Cross and Blue Shield of Minnesota to increase access to mental health care. Headway's diverse network of providers is being built to meet the needs of Minnesota membership — including providers covering rural and underserved communities, multiple languages, child and adolescent specialists, and prescribers. With BCBS Minnesota, Headway is getting patients to care within 5 days, on average. https://lnkd.in/esy9BxBz

Headway takes care of the administrative burden so that providers can focus on taking care of their clients. Therapists spend their time on therapy, while we handle the rest.

Today, I’m humbled to share that we’ve reached a profound milestone: Headway and the providers on our platform have served 1 million unique patients. This would not be possible without the providers who choose to accept insurance and deliver care every day – and all of the folks at Headway enabling them. I’ve put together some words about this milestone and what it means for me and the team at Headway:

Five years ago, Headway set out to make affordable, accessible therapy the norm. Today, we can proudly say that – in partnership with the providers on our platform – we’ve powered appointments covered by insurance for more than 1 million patients across the country. To the providers who delivered care to reach this milestone: thank you. Your commitment to uplifting the industry and delivering care to those who need it has changed the lives of more than 1 million people. And that’s just the beginning. As we build a new mental healthcare system that everyone can access, we'll help bring effective mental health care to millions of people across the country. If you’re looking to find or provide care through Headway, visit headway.co.

Last month, our Chief Information Security Officer Susan Chiang spoke on a panel alongside other industry-leading cybersecurity professionals at the FAIRCON24 conference. When it comes to her role as a business partner, Susan sees her work as key to trust-building. "[We need to be] reframing the work from managing risk to earning the trust of our customers and partners," she said. Headway's Security & Privacy team is dedicated to building and maintaining a secure environment that providers and patients know they can rely on.

We are proud to have Headway as the first launch partner of our Aligned Innovation initiative! Headway will help advance the next generation of quality measures for behavioral health by empowering providers to be at the center of developing an assessment tool for understanding progress in treating depression and anxiety 👏 Learn more about Aligned Innovation: https://bit.ly/4fzIkW6

Unlocking access to mental health care is important — but so is ensuring that it's the right care. At the Behavioral Health Tech conference this week, Headway executive Olivia Millard Davis joined a panel of industry experts to discuss how to take access a step further — to get the right patients to the right care at the right time. Thank you to Liz Freedman, Frank Webster and Hossam M. for joining us to speak on this topic, and to Kacie Kelly for facilitating the conversation.

“As clinicians in behavioral health, we understand that we can only help our patients to the degree that we understand what’s happening for them,” Jeff Gould, MD, senior medical director and head of Headway’s clinical team, told Behavioral Health Business. “We’re trying to move from a symptom-focused assessment tool to one that, in one tool, can assess functional abilities as well.” Thank you to Morgan Gonzales at Behavioral Health Business for covering our partnership with the National Quality Forum (NQF)! https://lnkd.in/e_nGd46Q

At Headway, we’re focused on empowering clinicians and their patients to better understand the effectiveness of care. Today, we’re proud to share our involvement in a cross-industry initiative led by the National Quality Forum (NQF) to develop a next-generation assessment tool for understanding functional progress in treating depression and anxiety. We’re proud to partner across the industry – and engage the providers on our platform – to help develop the next generation of behavioral health measures. You can read more about this important partnership here: