We are so grateful to our dedicated partners who safeguard drivers every day, especially during the busy holiday season. Wishing everyone a happy and safe holiday!
About us
Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by SF-based Swoop, our comprehensive accident management services, our knowledgeable consumer affairs and connected vehicle capabilities, at our three state-of-the-art contact centers, and beyond. Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including a breakthrough dispatch software platform designed to empower service providers to deliver exceptional customer experiences and give clients greater transparency and visibility than ever before. We’re moving forward on a massive scale. Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero. Headquartered in Medford, MA, with an innovation center in San Francisco and operations throughout North America, we handle over 12 million roadside events annually and are trusted by dozens of leading corporations. Our access to more data than the competition is paying off for our clients and the 115 million drivers we serve.
- Website
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http://www.agero.com
External link for Agero, Inc.
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Medford, Massachusetts
- Type
- Privately Held
- Founded
- 1972
- Specialties
- Roadside Assistance, Claims Management, Award Winning Response Centers, Accident Management, Emergency Response, Connected Vehicle, and SaaS
Locations
Employees at Agero, Inc.
Updates
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Agero, Inc. reposted this
In this season of giving, we’re grateful to our partner Agero, Inc. ! They held a successful book drive for the Madeline English School, giving our reading buddies new options. Thank you Agero, Inc. and our Agero employee volunteers for supporting Read to a Child! #ReadtoaChild #ReadAloudMentoringProgram #holidayseason #holidaygiving #seasonofgiving
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Each year Agero is proud to sponsor over 100 Giving Tree gifts for clients of Mystic Valley Elder Services. Agero associates filled wishlists for seniors in the local Medford community, and the end-result is an Agero HQ lobby filled with wrapped gifts ready to be delivered. Thanks to all who contributed during the season of giving!
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Our very own Sarah Magluyan was featured in a recent VentureFizz Lead(H)er series, sharing the stories of women leaders at some of the fastest-growing companies in the tech industry. Check out her Lead(H)er Profile below!
We profiled 13 women leaders as part of our Lead(H)er series this year! Today, we published a recap featuring a segment from each profile. Each story is truly inspirational! https://lnkd.in/evwVvbuQ Featuring: Carisa Raucci, PhD, ATC - VP, Clinical Operations at NuvoAir Medical Marisa Cunniffe - VP, Software Engineering at Vestmark Virginia S. - VP of Growth Marketing at Onapsis Cristina Hernandez - Chief Diversity Officer at Synopsys Inc Jennifer Griffin Smith (She/Her) - CMO at Acquia Carmen Cano - SVP Product Design at Seismic Kimberly Saturley - CHRO at Aqua Security Becky James - VP of Program Development at Amwell Sarah Magluyan - Director of Product Management at Agero, Inc. Lisa Luscap - CMO at Pluralsight Michelle Landy - COO & GC at PERSUIT® Ingrid V. - VP of People Operations at SmartBear Stefana Muller - SVP Cloud Infrastructure & Operations at Own Company
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What an incredible announcement from Progressive Insurance! We are so proud and excited to work with Cambridge Mobile Telematics and Progressive to launch Accident Response to more drivers around the country. Accident Response provides life-saving support after an accident, delivering peace of mind and helping to improve driver safety - and what an exciting way to announce this program! Great job by Progressive to prioritize customer safety by making this program available to millions of drivers! Learn more at https://hubs.la/Q02_qJWM0
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Agero is proud to give back to local organizations in our communities during the season of giving and throughout the year. Just a handful of our partnerships include relationships with the International Towing & Recovery Museum Tow Survivor Fund, Read to a Child, Boston Children's Hospital, Mystic Valley Elder Services, and Mystic River Watershed Association. Read more about our continuous giving efforts in this VentureFizz spotlight https://lnkd.in/e7ZiCCmQ
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Captivating research from the MIT Advanced Vehicle Technology (AVT) Consortium (https://avt.mit.edu/) and J.D. Power shows public readiness for automated vehicles (AVs) has increased after a two-year decline, reflecting growing confidence in this technology. However, building lasting public trust requires deeper examination from researchers into how drivers interact with these systems. Agero is proud to collaborate with the MIT AVT Consortium on shaping the future of transportation and laying the foundation for a safer, smarter and more trusted mobility future. #AutonomousVehicles #AutonomousDriving #AV #AVT
Founder and co-director of the MIT Advanced Vehicle Technology (AVT) Consortium and the MIT Advanced Human Factors Evaluator for Attentional Demand (AHEAD) consortium
A great story highlighting collaborative work between the MIT Center for Transportation & Logistics, the MIT AgeLab Advanced Vehicle Technologies (AVT) Consortium, and our colleagues at J.D. Power, emphasizing the importance of cultivating trust in #AI, #ADAS and other advanced vehicle technology.
Building an understanding of how drivers interact with emerging vehicle technologies
news.mit.edu
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Data is behind everything we do at Agero. Hear from VP of Platform Success Richard Cammett about how he and his team use analytics and data insights to power our growth, battle fraud, fuel quality and efficiencies, and make decisions. #LifeatAgero https://lnkd.in/eezhNHrP
Inside Platform Success at Agero
https://www.youtube.com/
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Our latest qualitative study interviewed customers who had recently had their vehicles repaired. Find out what mattered most to respondents and how you can improve your customer experience with our latest blog post: The Opportunities (and Potholes) from Roadside to Repair https://hubs.la/Q02V_vsq0
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