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Student support

Exam systems status

Updated: 11 November 2024, 18:00 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

11 November

Message from Alan Vallance, ICAEW Chief Executive

We are deeply sorry for any offence caused by the insensitive wording used in one question within the ACA Corporate Reporting exam on Monday 4 November. We encourage any students who feel they were adversely affected by the wording of this question to please apply for the exam disruption appeal.

6 November

Exam disruption appeal – November Advanced Level exams

If you feel that your exam performance has been adversely affected by illness or other circumstances this week, please apply for the exam disruption appeal within seven days of your exam.

Well done

Well done to everyone who sat the Case Study exam today.

Update at 14:00 (UK-time)

The Case Study exam continues to progress successfully.

Update at 06:30 (UK-time)

The Case study exam has successfully started. If you require any assistance during your exam our Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to everyone sitting the Case Study exam today.

5 November

November Advanced Level - venue updates

If you are sitting Case Study on Wednesday 6 November at the Holiday Inn Basildon, please attend as planned. If you are sitting Case Study on Wednesday 6 November at Holiday Inn Great Barr Birmingham, the venue has been changed. Please check your email for more information.

4 November

November Advanced Level exams - internet issues Birmingham and Basildon

Unfortunately, due to internet issues at the Holiday Inn Great Barr Birmingham and the Holiday Inn Basildon we have been unable to deliver the Advanced Level Corporate Reporting exam today at these centres. We will provide further updates to those affected students directly as soon as we have more information, including how to sit the Corporate Reporting exam in the next few weeks. Please rest assured that our suppliers are addressing this issue as a matter of urgency, please accept our sincere apologies for this disruption and await further communication from us.

29 October

November Advanced Level exams - plan your journey

If you are sitting a November Advanced Level exam at an exam centre in London, or planning to travel to/from London, please be aware there are planned tube strikes next week. We advise you to find an alternative route or mode of transport, plan your journey carefully and leave yourself plenty of time.

25 October

November Advanced Level exams - System checks

If you are sitting a November Advanced Level exam via remote invigilation, you must complete a mandatory system check. If you cannot find the email to complete the system check, please get in touch with the Student Support Team

15 October

November and December exams - spellcheck

We have been informed by our suppliers of an issue with the spellcheck function within the exam software. To ensure the best user experience this function has been removed for upcoming November Advanced Level and December Professional Level exams. You will not be penalised for errors in spelling and grammar.

Resolved

These alerts, issues and updates are no longer active and have been resolved. 

5 November

Well done

Well done to everyone who sat the Strategic Business Management exam today.

Update at 16:00 (UK-time)

The Strategic Business Management exam continues to progress successfully.

Update at 06:30 (UK-time)

The Strategic Business Management exam has successfully started. Should you require any assistance during your exam our Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to all students sitting the Strategic Business Management exam today.

4 November

Well done

Well done to everyone who sat the Corporate Reporting exam today.

Update at 14:00 (UK-time)

The Corporate Reporting exam continues to progress successfully.

Update at 06:30 (UK-time)

The Corporate Reporting exam has successfully started. Should you require any assistance with your exam, our dedicated Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to all students sitting the Corporate Reporting exam today.