It's been an incredible year and with 2024 drawing to a close, we'd like to thank everyone for all their hard work and support over the last 12 months. Our Patrols, Staff, Partners, Suppliers and Customers - you've all been amazing!!! Whether you'll be working over the Christmas and New Year period or enjoying some time off with family and friends, many of our teams are already looking ahead to 2025, with many events already booked in, media and project planning well underway and lots of exciting new opportunities to explore. We can't wait to get started! #MerryChristmas #SeasonsGreetings #2025 #TheAA #AlwaysAhead
The AA - Business Services
Vehicle Repair and Maintenance
Basingstoke, England 3,918 followers
Award-winning breakdown cover and automotive services for businesses.
About us
Your journey is our business, and it has been for the past 100 years. At the AA, we’re proud to be the UK’s leading provider of roadside assistance through personal membership for individuals and our 10 million business customers. With more than 2,500 Patrols on the road, as well as numerous key partnerships, we’re also quickly becoming the UK’s leading mobility technology company for both SMEs and Manufacturers. We pride ourselves on delivering excellent customer service, putting it at the heart of everything we do. Whether it’s our Patrols rescuing a driver at the side of the road, our garage network providing service, maintenance and repairs, our new electric vehicle charge post support, our financial services and banking services, accident management, garage accreditation and vehicle sales, manufacturer recalls or vehicle inspections. we’re there for customers at every step of their journey.
- Website
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https://www.theaa.com/business
External link for The AA - Business Services
- Industry
- Vehicle Repair and Maintenance
- Company size
- 5,001-10,000 employees
- Headquarters
- Basingstoke, England
- Founded
- 1905
- Specialties
- Breakdown cover, Fleet, Roadside Assistance, Road Safety, Business Insurance, Accident Management, Telematics, Digital Technology, Sustainability, Compliance, Connected Car, Energy efficiency, Fuel, Environment, and Traffic Management
Updates
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Here at The AA HQ, we’re launching a truly unique Christmas giveaway to give drivers the ultimate in style confidence over the festive period! 🎄 We have just one pair of ‘Limited Edition’ AA cufflinks, carrying our AA Heritage design, to give away to just one lucky winner... Up to five runners up will win their very own pair of AA branded socks, as modelled by AA staff, supporters, and volunteers throughout many of our events this year, so they can step into the New Year knowing that The AA - Business Services is with them every step of the way. 🚶♂️ 🧦 🚶♀️ For a chance to get your hands on our festive goodies, just upload a festive selfie into the comments using the hashtag #AlwaysAhead and we’ll pick our favourites. The more festively outrageous the better! 😎 🎅 🤶 Entries close at midnight tomorrow – 19th December, so be quick! ⏱️ Best Wishes and Seasons Greetings from all of us at The AA - Business Services team 💛 #Competitions #Festive #TheAA #AASocks #AlwaysAhead
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Today, The AA - Business Services Marketing team celebrated a hugely successful 2024 and took some time out of the office to enjoy a delicious Christmas Team Lunch and “wellbeing walk” taking in the sights and lights from The AA’s London office in Southwark to Chinatown, Seven Dials and Covent Garden. Kirsty Pendleton, Esther Jones, Lindsey Szegota, Clive Willcocks, Joe Pearson and Sue Akam #dreamteam #wellbeing #marketing #sales #product #teamyellow #celebratingsuccess #AlwaysAhead
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Earlier this week, our team were invited to Porsche Cars GB Ltd Reading Centre to showcase our new “concept” van and talk about how The AA uses it’s award-winning expertise, innovation and the very latest diagnostics technology to serve our customers. Thanks to Stephen Pottinger and James Toye for hosting us and Business Manager, Paul Heard, EV Technical Liaison Engineer, Lee H., and Technical Liaison Engineer, Robert Sibley for supporting on the day. #AlwaysAhead #TheAA #itsok
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Glad we could be of service… Thanks to Casey Ivekich, Brian Long and Dean Hedger MSc, CMgr, FCMI for the kind invitation. Paul Heard, Lee H., Robert Sibley, Sarah D., Kirsty Pendleton
👉 An excellent day yesterday with our partner The AA - Business Services who sent their patrol of the year to see the i247 Chesterfield team 🤝 Partnership in action - our team enjoyed a hands-on AA experience and service showcase ‣ We've had excellent feedback from the team who now have an even deeper understanding of the AA offering, which will further enhance our customer support 🙏 A big thank you to the AA and Paul Johnson #WeDo #Uptime #VehicleManagement #BetterTogether
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Last week, The AA's Fleet Director, Duncan Webb, attended the BVRLA as part of their Industry Outlook Conference 2024. Duncan was joined by other industry experts including: Ben Boot from Kwik-Fit (GB) Ltd, Daniel Layne from QV Systems, Steve Thornton from i247 Group, Marc Lees from epyx Limited and led by Panel Chair Vincent St Claire from Fleet Assist to debate the needs and challenges of the Fleet sector. Thanks go to Toby Poston, Amanda Brandon and their amazing team for inviting us to take part in this insightful and important session. For more details about BVRLA events visit: https://lnkd.in/eexXkeTf Follow The AA - Business Services for the latest news, events and thought leadership. #conferences #events #insightful #experts #TheAA #AlwaysAhead
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Head of B2B Marketing at The AA - Business Services, Kirsty Pendleton, was named an EV Champion this evening at the GREENFLEET Awards 2024 for all her work supporting the EV transition, being a positive influencer for change, building strong relationships across the automotive sector and always being there to support her peers, colleagues, suppliers and partnerships. Great job Kirsty and thank you from everyone at The AA!!! 👏🏆💛⚡️ #evchampion #inspirational #gfawards #collaboration #electricvehicles #teamyellow #theaa
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Today, our B2B Marketing team are at the #JUICE event, provided by GREENFLEET, networking and collaborating with delegates and discussing the progress companies have already made towards #netzero 2035. 🍋 Melanie Shufflebotham from Zapmap stated that: “…the industry is still battling many EV myths, whilst sales continue to increase rapidly… numbers of EV drivers charging at the roadside continue to fall with most choosing to charge at home. [We’ve] also seen a 5% increase in reliability of chargers, from 92-97%.” 🍊 Vicky Read from ChargeUK outlined how “…accessibility is improving, but with all mass-scale roll-outs this will take time to work through… we also have to highlight that the EV industry is part of the solution for government and not part of a problem.” 🍋🟩 Simon Cordery from Places for London announced today a brand new joint venture with Fastned to provide charging hubs for Transport for London sites. Simon and his team are “leading the way in ‘open-sourcing’ for charging facilities in London with plans for over 400 charging sites around the South East. ⚡️ Craig Sharp from National Grid outlined the costs and process of installing grid connections for new charging facilities. Clare Nicol from Compleo UK joined an expert panel and share her experience of installing chargers for businesses and the challenges with hotels and workplaces. In the second session we heard from Richard Mallender from @theenergysavingtrust, Ed Curwen from Motability Operations Ltd, Naomi Jane Nye from Drax Electric Vehicles ⚡ vehicles and Lorna McAtear from the Association of Fleet Professionals (AFP) and National Grid on the subjects of: accessible charging posts for less able users, the “new” role of the fleet manager which now includes car park charging infrastructure… Questions from the audience included the topics of: accommodation for LCV charging as well as cars, leasing and rental options, maintaining competitiveness across the CPO market, cost-effective ultra rapid charging enablement, new legislation on payment facilities and processing reliability. In the afternoon we honed down on the challenges and opportunities for commercial vehicles and data, hearing from GRIDSERVE , Cenex and Oxfordshire County Council and Sara Sloman from Paythru, and the REA all under the skilful guidance of Kate Armitage. 👏🚚🚛 Kirsty Pendleton, Esther Jones, Clive Willcocks #juice #charginginfrastructure #greenfleet #collaboration
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How can we make the future of mobility stronger, safer, and more sustainable than ever? 🤔 Our latest Yellowpaper, "Our Future Mobility", dives into the trends, challenges and innovations reshaping the way businesses manage driving risk. We’re diving into the biggest issues defining the next era of mobility, including: ✔️ Our road networks and road safety ✔️ Effective accident management ✔️ Navigating poor quality roads ✔️ UK charging infrastructure ✔️ The future of road infrastructure 🚀 Are you ready to see what the future of mobility looks like? Download our Yellowpaper now and discover how your fleet can lead the way 👇 https://lnkd.in/edJaQ6aF #AlwaysAhead #ItsOK #Risk #Mobility
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Big news!!! The AA wins the Green Innovation Award at the What Van? Awards 2025, held at the Bankside Hilton Hotel in London this afternoon. This industry award celebrates companies who are looking to the future with confidence and The AA are #AlwaysAhead being the first UK Roadside Assistance firm to introduce fully electric LCV recovery vehicles (LCV’s) into its 3,000 strong fleet. Congratulations to our AA Operations Team and all those involved in bringing these amazing new vehicles into service for our customers and championing future innovation in the automotive sector. #recovery #electricvehicles #trucks #ukfirst #TheAA #itsok