Jennifer Riggins

Jennifer Riggins

London, England, United Kingdom
17K followers 500+ connections

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Freelance Marketing and Creative Services

  • Contact Jennifer for services

    Blogging, Content Strategy, Editing, Writing, Marketing Strategy, and Social Media Marketing

About

I'm a tech journalist. Through writing, marketing, and live event hosting, panel hosting…

Articles by Jennifer

  • How to Run an Engaging Online Event
    Apr 23, 2020

    How to Run an Engaging Online Event

    As tech marketers and communicators, a lot of our jobs or business prospects rely on events which have now been…

    7 Comments
  • Virtual and Still Vulnerable
    Mar 23, 2020

    Virtual and Still Vulnerable

    I wanted to share my notes (I ad-libbed in the moment) from my kicking off of Suddenly Remote Aginext 2020. I'm still…

    1 Comment
  • The Patterns Behind Java, Kubernetes and Modern Distributed Systems
    Nov 1, 2019

    The Patterns Behind Java, Kubernetes and Modern Distributed Systems

    This post is written about an epic interview of the mind-blowingly knowledgable Cornelia Davis. You should definitely…

    1 Comment
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Contributions

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Activity

Experience

  • Freelance Marketing and Creative Services

    London, England, United Kingdom

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    London, United Kingdom

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    London, United Kingdom

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    Remote

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    Barcelona Area, Spain

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    Barcelona Area, Spain

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Education

  • William Paterson University of New Jersey Graphic

    William Paterson University of New Jersey

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    Graduated with a 3.8 out of 4.0 GPA, major in political science, minor in women's studies, achieving this four-year degree in three. On this campus of 12,000 students, was chosen by the Alumni Association as the "Senior of the Year" for the class of 2005 for her contribution and leadership on the WPU campus.

Licenses & Certifications

Publications

  • Platform Engineering: What You Need to Know Now

    The New Stack

    The most popular ebook on this publication to date.

    An improved developer experience has the greatest potential to increase revenue. And there is a strong argument to be made that developer satisfaction comes from a mix of focused, simplified work and a positive culture that supports it. This was supposed to be where DevOps entered the picture to save the day.

    However, many believe that the original DevOps promises have never fully paid off. Organizations are becoming bogged down…

    The most popular ebook on this publication to date.

    An improved developer experience has the greatest potential to increase revenue. And there is a strong argument to be made that developer satisfaction comes from a mix of focused, simplified work and a positive culture that supports it. This was supposed to be where DevOps entered the picture to save the day.

    However, many believe that the original DevOps promises have never fully paid off. Organizations are becoming bogged down in process. It’s taking a toll on developers and the bottom line. This is where platform engineering comes into play, and we are thrilled to share the ebook, “Platform Engineering: What You Need to Know Now.”

    In this ebook all about platform engineering, author Jennifer Riggins explores how DevOps culture has led to a rise in the adoption of internal developer platforms. Her work helps readers set off to pave a golden path for developers while creating a better DevEx and ultimately boosting revenue.

    You’ll learn:
    - Why organizations like yours are adopting platform engineering.
    - What both Devs and Ops love about platform engineering.
    - How to get started with platform engineering.
    - Fundamentals and best practices.
    - How to measure the success of platform engineering.

    Feedback:
    “So much information packed in here. Great explanations of platform engineering and platform as a product. I especially appreciate the focus on culture, psychological safety and ways to increase developer joy. Really interesting insight on why we need product management on platform teams. Highly recommended!”
    – Lisa Crispin, Co-author, Agile Testing and Holistic Testing books and courses

    “[Jennifer Riggins has] captured so much of what we’ve come to see as best practice in Platforms through years of innovation and hard earned experience. Platforms as Products, developer experience, thinnest viable platform, its all there and very well described.
    – Richard Baines, Head of Platforms at HM Revenue & Customs

    See publication

  • The State of API Documentation: 2017 edition

    APIdays

    Featuring 33 interviews with API influencers. Ebook includes:
    - how the API economy impacts business
    - importance for API docs for both developer experience and the bottom line
    - common docs mistakes
    - who owns your docs?
    - API documentation tooling overview
    - the future of API docs

    (Note: Almost a decade later, docs are still a huge problem.)

    See publication

  • Winter Collection: An API eBook from the Nordic APIs Team

    Nordic APIs

    The Best Nordic APIs Topics From Late 2014 & Early 2015.

    Other authors
    See publication

Projects

  • OpenUK Meetup

    I am co-organizing and hosting the hybrid OpenUK London Meetup which is both in-person and online, as well as helping to coordinate the whole pan-UK community.

    Other creators

  • Agile Lean Coffee

    Since 2019, I've been facilitating and organizing these free, monthly, virtual ways to talk about certain topics and safely discuss your experiences. Lean Coffee is a facilitated, but agenda-less meeting on a theme. Our participants gather, build an agenda of conversation-starting questions — and start discussing. Conversations are directed and productive because the agenda for the meeting was democratically selected.

Honors & Awards

  • ASJA 2023 Award: Content: Long-Form

    American Society of Journalism and Authors

    For "#A11y: Accessibility Is Part of the Developer Experience" on Container Solutions' WTF is Cloud Native blog. https://blog.container-solutions.com/a11y-accessibility-is-part-of-the-developer-experience

    "Jennifer Riggins goes beyond business-to-business writing in this piece to deliver human-to-human content that is engaging and memorable. With a variety of relevant sources and easily digestible copy and quotes, she defines problems and presents solutions with clear language — and has…

    For "#A11y: Accessibility Is Part of the Developer Experience" on Container Solutions' WTF is Cloud Native blog. https://blog.container-solutions.com/a11y-accessibility-is-part-of-the-developer-experience

    "Jennifer Riggins goes beyond business-to-business writing in this piece to deliver human-to-human content that is engaging and memorable. With a variety of relevant sources and easily digestible copy and quotes, she defines problems and presents solutions with clear language — and has some fun along the way."

    https://www.asja.org/what-we-do/awards/current-winners/

  • ASJA 2023: Runner Up: B2C Article

    American Society of Journalists and Authors

    For "A Guide to OKRs and Overcoming the Pain of Them" on The New Stack. https://thenewstack.io/a-guide-to-okrs-and-overcoming-the-pain-of-them/

    "Business goals like objectives and key results aren't always riveting, but understanding why and how to use them is important. Jennifer Riggins does a great job of discussing the whys and hows of OKRs compared to other measures in this article that includes good examples and relevant…

    For "A Guide to OKRs and Overcoming the Pain of Them" on The New Stack. https://thenewstack.io/a-guide-to-okrs-and-overcoming-the-pain-of-them/

    "Business goals like objectives and key results aren't always riveting, but understanding why and how to use them is important. Jennifer Riggins does a great job of discussing the whys and hows of OKRs compared to other measures in this article that includes good examples and relevant quotes."

    https://www.asja.org/what-we-do/awards/current-winners/

  • Generation Next Honouree 2023

    OpenUK

    Top 100 UK open source influencers 2023

  • Senior of the Year

    The WPUNJ Alumni & Faculty Associations

    Was nominated and selected by the William Paterson University faculty and alumni as the one graduate (out of 3,000+) who best served the campus with a mix of leadership, service and academics.

Languages

  • English

    Native or bilingual proficiency

  • Spanish

    Professional working proficiency

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