Anurag Pandey

"The Advent of Alcohol Delivery in India: A Paradigm Shift in Quick Commerce" Zomato, Swiggy might soon start delivery alcohol in few states. This is a significant development in India's quick commerce sector: the introduction of alcohol delivery services by leading players such as Zomato and Swiggy. The traditional process of purchasing alcohol in India has often been characterized by inconvenience, lengthy queues, and limited accessibility. The advent of alcohol delivery services in India will mark a significant milestone in the evolution of quick commerce. By leveraging their existing infrastructure and technology, companies like Zomato and Swiggy will be able to deliver alcohol to customers' doorsteps in a timely and efficient manner. Key benefits: - Enhanced convenience: Alcohol delivery eliminates the need for customers to navigate through traffic, parking, and queues. - Increased accessibility: This service expansion enables customers in areas with limited liquor stores to access alcohol with ease. - Responsible drinking: Companies are implementing measures to ensure responsible drinking practices and ID verification to guarantee a secure experience. - Economic benefits: This development creates new revenue streams for quick commerce companies and generates employment opportunities. It would be interesting how these firms comply with excise policies and other regulations. #alcoholdelivery #quickcommerce #convenience #innovation #india #beverageindustry #zomato #swiggy

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Fintech startup CredFlow has raised INR 31.2 Cr (around $3.7 Mn) in its Pre-Series B funding round co-led by existing investors Inflexor Ventures and a Singapore-based family office👇 The New Delhi-based startup plans to use the fresh capital for scaling up its financial and lending services as well as to improve tech and innovation stacks. Founded in 2019 by Kunal Aggarwal, CredFlow is a cash flow management SaaS platform that helps SMEs manage their finances by providing a dashboard of pending amounts by customers, sending timely payment reminders, validating invoices and negotiating discounts for early payment. 🔗To read the in-depth article, click here: https://4-2.co/48ZltBo #news #fintech #startup

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The Secret Math Behind Swiggy's IPO Swiggy just dropped their IPO numbers. And holy moly, the data is spicy. Here's what everyone missed: The profitable parts almost nobody sees: → Food delivery hit 6.4% margins (first time ever!) → Slashed marketing costs by ₹650 crores  → Doubled quick commerce revenue But then there's the stuff that keeps me up at night: Every single quarter, Swiggy burns ₹611 crores in cash. That's like burning a startup's entire funding round... every 90 days. Quick commerce? Still losing money on EVERY order. Even with 557 dark stores. Even with 4.5 lakh delivery partners. Even with 57 lakh Swiggy One members. The number that shocked me most? Quick Commerce lost ₹280 crores in just 3 months (Q1 FY25) With 557 dark stores running That's 84% more stores than 2 years ago Yet the losses keep piling up. That's not growth. That's a very expensive experiment. Is this sustainable? Maybe. Maybe not. But here's what matters: Zomato's already profitable. Swiggy's still promising "soon." And in the food delivery game, second place might not be good enough. Think about it this way: Would you invest in a restaurant that: ☑ Burns hundreds of crores every quarter ☑ Loses money on quick delivery ☑ Keeps opening loss-making stores ☑ Competes with a profitable leader? This isn't about whether Swiggy is good or bad. It's about price vs value. And at IPO prices... well, you do the math. (Numbers straight from their RHP - DM me if you want page references!) PS: Not investment advice. Just a Lawyer who reads IPO filings while everyone else watches Netflix. PPS: And yes, I did order my dinner from Swiggy while writing this. The irony isn't lost on me.

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🚨Swiggy IPO gets oversubscribed led by QIB bids Swiggy’s IPO was oversubscribed 1.07 times by the third day, driven largely by QIBs, who oversubscribed their portion 1.52 times. Retail investors subscribed to 97% of their portion, while Non-Institutional Investors (NIIs) made bids for 22% of their allocation. Swiggy's employee quota also saw strong demand, with a subscription rate of 1.38 times. Swiggy raised around Rs 5,085 crore (approx. $605 million) from anchor investors like HDFC, ICICI, SBI, and global players including Fidelity and BlackRock. by Akshita Toshniwal | #SwiggyIPO #IPO #QIB #RetailInvestors #Foodtech Read more 👇 https://lnkd.in/ggm_piMt

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Zepto should stop charging rain fees if it's not raining(never seen it in other apps) Also, free delivery should be pre-selected if applicable(Guidelines for Prevention and Regulation of Dark Patterns, 2023) This will not go unnoticed #zepto #darkmethods

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D2C valuations have been all over the place. Not quite if you look deeper. The folks at DSG Consumer Partners peel the onion in their "The Value Creation Playbook" Report. The D2C Surge Newsletter covers this and much more on : - Swiggy's dark store rush - A case for smaller refrigerators courtesy Shiv Shivakumar - A breakdown of Blinkit's sanitary pad category - How's Amazon's Karigar initiative doing Join the newsletter that'll make you go "OK then" for all things D2C and ecomm in India. #swiggy #ecommerce #india

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Indian Fintech Startup Multipl Secures $1.5M Funding Multipl, an Indian fintech startup, has raised $1.5M in a funding round led by Blume Ventures and MIXI Global Investments. Founded in 2020, Multipl incentivizes users to invest in mutual funds for future expenses through partnerships with brands like Flipkart, Myntra, and Yatra Online Ltd.. The funds will be used to enhance the platform and introduce new features. With over 500,000 downloads, Multipl aims to double this figure in the next year. This follows a $3M round in May 2022. #Multipl #Fintech #Funding #Investment #StartupNews #EmergingTiger

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Swiggy's Q2FY25 Results Update 🚀 - Sales Growth: Up 30% YoY to ₹3,601 Cr - Comparison: Zomato outpaces with 68% YoY growth - Net Loss: Marginally reduced to ₹625.5 Cr (from ₹657 Cr last year) - 📉 Sequentially, losses widened slightly (₹611 Cr in Q1FY25) - What’s Next? Management aims for positive Adjusted EBITDA by Q3FY26 🎥 Reel was shot on 4th December 2024. 📊 Source: Company Results, Concall & Investor PPT 👉 Let us know your thoughts in the comments! 💬 Swiggy Initiated Coverage Report- https://lnkd.in/dmw6p6gi For more such insightful updates, follow #HDFCSKY, a discount broking App from #HDFCSecurities #MakeMoneyMatter #SwiggyResults #Q2FY25 #StockMarketUpdates #FinancialPerformance #HDFCSKY #HDFCSecurities #InvestSmart #MakeMoneyMatter #MarketInsights

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🚀 Swiggy's IPO DRHP is a gold mine of data 📊 Average Order Value (AOV): Swiggy Food Delivery: ₹428 Instamart: ₹460 Dineout: ₹3,129 📈 User Growth & Engagement: 112.73 million users have transacted on Swiggy's platform as of June 30, 2024. Monthly Transacting Users (MTUs) for Food Delivery and Quick Commerce continue to rise, hitting 15.99 million in Q1 FY25 Swiggy One membership (5.7 million members) shows an impressive 7.4x order frequency, nearly double the platform average of 4.5x. 💼 Operational Scale: Swiggy works with 223,671 monthly transacting restaurant partners and 457,249 monthly transacting delivery partners, reflecting its massive operational scale and reach. Active Dark Stores increased to 557, supporting the Quick Commerce business and ensuring rapid deliveries.

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Most of you who are following Deepinder Goyal know that Zomato has introduced group orders on the app. But this is a genius move, because it’s much more than just customer convenience. Think about it - What do product managers want more than anything else? Active users. And this feature increases the number of active users on the app. But that's not just it.. The best part is, if someone is confused about using the app (which will rarely happen since Zomato is pretty well-made in terms of UX), their friends are right there to help. Free customer support, anyone? 𝐁𝐮𝐭 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐢𝐬 - 𝐖𝐡𝐲 𝐰𝐨𝐮𝐥𝐝 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐩𝐥𝐚𝐜𝐞? 𝐖𝐡𝐲 𝐰𝐨𝐧’𝐭 𝐭𝐡𝐞𝐲 𝐣𝐮𝐬𝐭 𝐟𝐨𝐥𝐥𝐨𝐰 𝐭𝐡𝐞 𝐬𝐚𝐦𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬? One, it takes away the responsibility of the one person who would otherwise have ordered. He/she becomes an automatic evangelist of the app. I mean, it’s just more convenient that way 🤷🏻‍♂️ Two (and more importantly) 𝐢𝐭 𝐠𝐚𝐦𝐢𝐟𝐢𝐞𝐬 𝐭𝐡𝐞 𝐞𝐧𝐭𝐢𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐨𝐟 𝐨𝐫𝐝𝐞𝐫𝐢𝐧𝐠. It’s like you add something in your cart but it reflects in your friend’s cart. Who wouldn’t be excited by this? I for one, am.. Has anyone used it yet? Let me know how it felt! Also, I’d really want to know the product manager behind this 😁

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How did PhonePe become a market leader in the #payments space in India? Does the way it onboards new users, contribute to it? In this post, I have attempted a product teardown of the new user onboarding flow for PhonePe. This product teardown is a part of NextLeap Learn in Public Challenge (1/5) Do give it a read, and comment down your thoughts & feedback on the same. #NextLeapPMFellowship #ProductTeardown #UserOnboarding #Fintech

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Quick Commerce Boom: A Passing Trend or Swiggy & Zomato’s Valuation Catalyst? 31% of urban Indians now rely on platforms like Swiggy Instamart, Zomato Blinkit, and Zepto for grocery runs. 𝐁𝐮𝐭 𝐰𝐡𝐲 𝐚𝐫𝐞 𝐰𝐞 𝐫𝐚𝐜𝐢𝐧𝐠 𝐭𝐨 𝐨𝐫𝐝𝐞𝐫 𝐠𝐫𝐨𝐜𝐞𝐫𝐢𝐞𝐬 𝐨𝐧𝐥𝐢𝐧𝐞? Faster lives, rising incomes, and busier schedules. This boom also fuels flexible income for delivery workers and dark store operators. Yet, it’s not all smooth sailing. 𝐓𝐡𝐞 𝐛𝐢𝐥𝐥𝐢𝐨𝐧-𝐫𝐮𝐩𝐞𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧? Keeping deliveries affordable while managing high costs, potential rider shortage. Also, possible policy shifts on FDI and restrictions on deep discounting could force strategic recalibrations. 𝐓𝐡𝐞 𝐫𝐨𝐚𝐝𝐦𝐚𝐩 𝐚𝐡𝐞𝐚𝐝- 1. Smarter dark store locations and strategic city expansion 2. Partnering with local vendors to strengthen supply chains 3. Ensuring quality every time to build trust 4. Exploring new revenue options—like ads and FMCG partnerships! Quick commerce is expected to leap from 10% to nearly 45% of the online grocery market, expanding into electronics, medicine, and home essentials. 𝐈𝐬 𝐪𝐮𝐢𝐜𝐤 𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐡𝐞𝐫𝐞 𝐭𝐨 𝐬𝐭𝐚𝐲? India’s love for convenience is reshaping it into a lifestyle. But for long-term success, it must deliver more than speed—sustain quality, innovate, and prove it’s worth the ride.

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2021: Only grocery delivery app in India with 10 minutes delivery 2024: Competitor chasing the '10 minute' brand segment Zepto is the only player sticking to its original promise - and is clearly acing it Scaling up a grocery delivery business is particularly challenging in India. And adding up a unique attribute, as huge as this –  has clearly been game changing for Zepto. Success didn’t come easy to Zepto too, There was a time when all the Q-commerce players faced backlash & people questioned the safety of drivers. Some brands stopped claiming the delivery time altogether, from “groceries in 15-30 minutes”, they went to “groceries in minutes” But Zepto didn’t, it went on to install a myriad of dark stores across locations, and is already serving superfast deliveries in 10 cities. Top 3 factors that helped Zepto drive exceptional growth over a very short span of time: - Captivating Customer Experience: The platform served a deeply engaging user experience and the service promise was being consistently fulfilled – a powerful combo. - Outstanding Retention: All thanks to near-perfect buying journey, Zepto achieved a retention rate which was considered only to be a fantasy for the industry earlier. - Not slowing down: More dark stores and continuous geographical expansion at the same time helped the startup acquire customers in huge numbers. Zepto cracked the key to scale in the quick commerce space by constantly growing at the same pace, and not compromising customer satisfaction at the same time – simple yet not easy. A perfect example of go big, go fast – it is surely a fascinating study for the space creators. No matter the circumstances, the brand didn’t let go of its biggest differentiator, eliminating all the question marks experts had put to its launch. What do you think is going to be the future of grocery delivery space in India? #casestudy #growth #startup

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Dear SNITCH and PhonePe I understand that you are focused on growth and have been heavily investing in advertising with multiple influencers. However, it seems the focus has shifted away from improving customer service and your internal processes. On 7th September, I made a payment of ₹5187, which failed. I immediately made another attempt, and this time, the payment was successful, and the delivery was confirmed. However, the amount from the failed payment has not yet been credited back to my account. I’ve been following up daily with both PhonePe and Snitch, but the response from your customer service teams has been extremely slow, with new timelines provided every day. Who is responsible for resolving this payment issue—Snitch or PhonePe? If PhonePe is the payment gateway and the merchant is showing a failed transaction, why was the money transferred to the merchant’s account? This process needs to be revisited to avoid such payment disputes in the future. It's frustrating that no one seems to be prioritizing customer concerns. I urge both Snitch and PhonePe to take immediate action and improve their processes to prevent similar issues for other users Transaction id - T2409071416137367054909 UTR - 425115662979

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Who would invest in founders who have wasted $50M? Koo, an Indian microblogging platform, recently shut shop after raising $50M in capital. Everyone has their views on why Koo failed. IMO, the biggest reason behind its failure was a lack of PMF (Product Market Fit). Koo spent much money on marketing and didn’t build a product people wanted. It kept harping on nationalism, a Twitter for Indians, made in #India. This approach failed. However, this doesn’t mean Koo’s founders aren’t smart or intelligent. I wrote in an earlier post that we shouldn’t be surprised if Koo’s founders raise fresh capital for a new startup. To many of us, this might seem grossly unfair. Millions of smart, hardworking founders are struggling to raise capital while investors are backing failed founders who have wasted millions of dollars. How is that fair? It confirms the widely held belief that the #venturecapital industry is broken and corrupt where a few people with the right connections get all the capital while others don’t see a dime. It shows that the VC industry is a closed group, a cabal where who you know matters more than anything. While these are just complaints, most people who criticise VCs don’t understand how startup investing works. VCs welcome failures. They embrace them because they know failures are inevitable. When VCs invest in 20 #startups, they know 15 will fail. The goal is to invest in startups that can give them a 100x return. Failures are part of the game. They are unavoidable. The aim is to back founders who can build such 100x return companies. Hence, failures are not looked down upon in the VC industry. It’s similar to the American culture where society appreciates the people who take risks, and it easily accepts personal bankruptcies that result from this risk-taking approach. There’s no taboo in failing in the USA and the VC industry. I’m sure Koo’s founders have learnt from their mistakes. It’s an expensive mistake and not everyone is so lucky to have this luxury to spend $50M on their education. ;) However, most VCs will back Koo’s #founders because these founders know how to raise capital and they know how to not build and scale tech companies. Their past failures have improved their chances of future success. In the VC industry, Failure is Good.

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TLDR: Nobroker is now a broker! This isn't a case study - more of a rant or a musing. Anyone who has rented out a place in Bangalore even since COVID backwash knows the misery of skyrocketing rents, unreal deposit demands and the endless optimization between cost, quality of life and commute. Adding to this, many 'good' properties are owned by individuals who choose to stay in a different town/state/country and hand over their properties to brokers to take end to end care of, all of which the tenants have to pay for while entering a lease - a hefty brokerage of a month's rent (common practice outside Bangalore too). Further, owners who stay in the town often the take pain of discovery of tenants, showing the property, coordinating with society management and getting the documentation done. However - discovery continued to be an issue solved largely by flat and flatmate groups on Facebook and WhatsApp circulations largely. Came to rescue - NoBroker.com . A platform where all owners can list and tenants can reach out directly for visiting and leasing the flat, cutting out our middleman here whose value for money has remained debatable for a while. It's natural to expect NoBroker to charge for it and therefore their subscription plans that range from ~2000-8000 + taxes for a period of 45-90 days, going as far as giving AI backed recommendations, negotiating rent for you and assigning dedicated agents who handhold until you move in. However, the losses have only been growing for NoBroker and breached 500Cr for FY23 as costs associated with these services kept growing without pulling in much revenue. I wouldn't make a guess why but I, for one - wasn't sure if the added charges solved my problems beyond discovery. Today, during my frantic navigation through their app (which has a really bad customer journey in 'Search'), I stumbled across this - Nobroker Sponsered Property, that comes with a 'finalization charge'. We all get what it's masquerading as. To my luck, I got my 10th Nobroker assistance call of the day shortly after and I chose to answer it in which an agent of theirs explained that it's a service charge that I'll be paying upon finalizing this flat to Nobroker for documentation, coordination and move in, priced conveniently at 50% of the rent capped at 19,999. And they went on to explicitly compare it to the 100% of the rent I'd otherwise by paying as brokerage, while persistently refusing to accept that these charges are different in nature. Nobroker did attempt income diversification via 'interest of fixed deposit and gain on current investments/mutual funds' (source: Entrackr ) but I guess it doesn't appear to make ends meet. Sad that the heroes we expect to solve our problems just happen to undercut them for us. My summary - "you either die a hero, or you live long enough to see yourself become the villain."

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