IGT Solutions

IGT Solutions

IT Services and IT Consulting

Gurugram, Haryana 978,446 followers

Enabling Better Experience

About us

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT’s global footprint consists of 31 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Gurugram, Haryana
Type
Privately Held
Founded
1998
Specialties
IT Consulting, TPF Outsourcing, Travel CRM, Testing, Baggage Desk, ERP, Flight Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, eCommerce, Social Media, Mobile Solutions, Sales & Reservations, Customer Service and Support, customer experience management, Airline PSS, Contract Loading, Airline IT and BPO Solutions, artificial intelligence, rpa, robotic process automation, big data, data analytics, bpm services, Automation, customer experience, omnichannel crm, intelligent video analytics, social distancing analytics, CCTM, air cargo, logistics bpo, contactcenter, cxservices, cx, and intelligent automation

Products

Locations

  • Primary

    Sector 32 Road

    Plot 49, Echelon Building

    Gurugram, Haryana 122 001, IN

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  • 181 Queen’s Road

    7th Floor, Lower Block, Grand Millennium Plaza

    Hong Kong SAR, Central 999077, HK

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  • Old Delhi Gurgaon Road

    2nd floor, InfoTech Centre, Milestone 14/2, Dhundahera

    Gurgram, Haryana 122016, IN

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  • Upper McKinley Rd

    6F 18/20 Building, Fort Bonifacio

    Taguig, National Capital Region 1630, PH

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  • Soseaua Oltenitei 2

    City Offices 1st Floor.

    Bucharest, Bucharest 041312, RO

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  • OMR

    No 236, Purva Primus, 6th Floor Okhiyampettai

    Chennai, Tamil Nadu 600097, IN

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  • Mantri Park Road

    Mantri Business Park, WING A, Ground Floor, Nagar Road

    Pune, Maharashtra 411014, IN

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  • Janakpuri Road

    G 28-29 Westend Mall, Near Piccadily Hotel, Janak Puri

    New Delhi, Delhi 110058, IN

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  • 137 Market St

    Level 6, Singapore

    Central Business District, Central Business District 048943, SG

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  • 233 S Wacker Dr

    84th Floor, Willis Tower

    Chicago, Illinois 60606, US

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  • 50a Bath Road

    Somerville House

    London, England TW3 3, GB

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  • 520 Oxford St

    Level 23 Westfield Tower 1

    Bondi Junction, New South Wales 2022, AU

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  • 3750 Palladian Village Dr

    Marietta, Georgia 30066, US

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  • Jalan Pengaturcara U1/51A

    Level 6, Tower 8, UOA Business Park

    Shah Alam, Selangor 40150, MY

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  • Manama Street

    402, 4th Floor, ACSS Building, Dubai Outsource City Zone

    Al Ruwayyah 1, Dubai 500500, AE

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  • Passeig de la Zona Franca

    191-205

    Barcelona, Catalonia 08038, ES

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  • Dalian Software Park

    Room 901, Building No.22

    Dalian, Liaoning Province 411, CN

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  • 2 of 374 Beijing Road

    Unit 01-03, 08, 10 Floor, Ruian Guangzhou, Centre

    Guangzhou, Yuexiu 100000, CN

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  • 2nd Floor, Maple High Street, 50, Vidya Nagar, Phase - II, 6 Lane, Opposite Aashima Mall

    Bhopal , Madhya Pradesh 462026, IN

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  • Sleman City Hall, 2nd Floor, Jl. Magelang KM 9,6 No 18 Denggung Tridadi DIY

    Yogyakarta, Yogyakarta 55511, ID

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  • 4th Floor ATC BPO 1 Corporate Tower, Madrigal Avenue, Alabang Town Center, Ayala Alabang, Muntinlupa City, Alabang

    Muntinlupa City, PH

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  • 9th Floor Ayala Southpark Corporate Center, National Road, Muntinlupa City, Alabang

    Muntinlupa City, PH

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  • Cyberspace, Lot. No. 3275-B-6-B, Brgy. Mali-ao

    Iloilo, 5001, PH

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  • 8th Floor Ayala Southpark Corporate Center, National Road

    Muntinlupa City, Alabang, PH

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  • 15th Floor, Aeon Center, Filinvest Corporate City, 1781, N Bridgeway, Alabang, Muntinlupa,

    Metro Manila, Alabang, PH

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  • 4th Floor, Plaza D, Northgate Cyberzone, Filinvest, Muntinlupa City, Crescent Dr, Muntinlupa, 1770 Kalakhang Maynila

    Muntinlupa, PH

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  • 3rd Floor, Ayala Malls South Park, South Park District, Alabang, Muntinlupa City, Metro Manila

    Muntinlupa City, PH

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  • Diagonal 25G No. 95A – 85 Edificio Buró 25 – Suite 101 Bogotá, Colombia

    Bogota, 110911, CO

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  • Carrera 48#20-114 Centro empresarial ciudad del rio Torre 3 oficina 1045 Medellin, Antioquia, Colombia

    Medellin, CO

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  • Calle 98 # 51B- 80 Centro Comercial Millenium, Piso 5, Barranquilla, Atlántico, Colombia

    Barranquilla, CO

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  • 8880 Comstock Rd

    Knoxville, Tennessee 37923, US

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  • 11340 Blondo St

    Omaha, Nebraska 68164, US

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  • 9 Lower Burg Street

    6th & 7th Floor, The Box

    Cape Town, Western Cape 8001, ZA

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  • Cairo, 11435, EG

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  • Shaw Boulevard

    2nd Floor, Worldwide Corporate Center

    Mandaluyong, National Capital Region 1552, PH

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  • Shaw Boulevard

    3rd Floor, Worldwide Corporate Center

    Mandaluyong, National Capital Region 1552, PH

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