Kineret Honen

In just two weeks! Learn from the experts in the field at The Customer Conference ISRAEL 2024 on June 4: Leore Spira, Adv., Director of Revenue Operations at Blink Ops, Noa Shaul, Chief of Staff, CS at Armis, Ilana Yakobi, VP Customer Services at DoControl, and Gali Michaeli, VP Sales Excellence at Similarweb will discuss how to optimize Customer Success through revenue operations! In this session, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Through a professional discourse, attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth. We will share how to utilize RevOps principles to streamline onboarding processes, resulting in a significant reduction in churn rates while simultaneously increasing upsell opportunities. In the panel discussion, the participants will be able to gain actionable knowledge from seasoned professionals at the forefront of revolutionizing customer success through the lens of RevOps. Register TODAY! https://lnkd.in/gm9_P_ah #operations #csoperations #data #revops #revenue #revenuegrowth #customersuccess

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𝗦𝗼𝗺𝗲 𝗰𝗼𝗺𝗯𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝘀𝗶𝗺𝗽𝗹𝘆 𝘂𝗻𝗯𝗲𝗮𝘁𝗮𝗯𝗹𝗲: 𝗯𝘂𝗿𝗴𝗲𝗿𝘀 𝗮𝗻𝗱 𝗳𝗿𝗶𝗲𝘀, 𝗺𝗶𝗹𝗸 𝗮𝗻𝗱 𝗰𝗼𝗼𝗸𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗼𝗳 𝗰𝗼𝘂𝗿𝘀𝗲, 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀. When Elad Shtauber, our VP of Sales Israel, and I joined forces, we immediately recognized the power of our partnership. We discovered the magic of 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴—the strategic alignment of sales and marketing, working together toward common goals. 𝗪𝗵𝗮𝘁 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝗶𝘀 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴? Smarketing is the seamless fusion of “sales” and “marketing,” combining these two forces to boost collaboration, efficiency, and effectiveness. Instead of operating in silos, both teams unite to target the right audience and optimize every step of the buyer’s journey. 𝗛𝗼𝘄 𝗪𝗲’𝘃𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗦𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝘁 CloudZone: ❐ 𝗢𝗻𝗲 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗧𝗲𝗮𝗺, 𝗢𝗻𝗲 𝗚𝗼𝗮𝗹: We no longer view ourselves as separate teams; we operate as one strong unit driving growth together. ❐ 𝗟𝗮𝘀𝗲𝗿-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀: We’ve moved beyond individual departmental goals to shared outcomes. This alignment has improved our ability to identify and engage qualified leads, driving higher conversion rates and more sales success. ❐ 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Through constant, open dialogue and regular syncs, we stay aligned and make data-driven decisions, adjusting our strategy as needed. This agility lets us quickly respond to market changes and customer needs, giving us a competitive edge. ❐ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗢𝗯𝘀𝗲𝘀𝘀𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Smarketing enables us to build trust and minimize friction in the customer journey by delivering personalized, relevant, and engaging information at every stage, with seamless transitions between marketing and sales. 𝗧𝗵𝗲 𝗥𝗲𝘀𝘂𝗹𝘁𝘀? Thanks to our full adoption of Smarketing, we’ve achieved remarkable outcomes. Our alignment has boosted efficiency and significantly enhanced our ability to drive growth. This unified approach has also expedited decision-making and elevated the customer experience at every touchpoint.

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WhatsApp Business and ChatGPT: A Dynamic Duo Transforming Customer Communication! 🌟 I'm thrilled to share an insightful new blog post from Commbox that delves into the revolutionary integration of WhatsApp Business and ChatGPT. This dynamic duo will transform customer service across industries, offering unparalleled efficiency and personalisation. In today's digital-first world, businesses must leverage cutting-edge technology to meet the high expectations of modern consumers. The integration of WhatsApp Business with ChatGPT is not just a technological upgrade; it's a paradigm shift in how we engage and support our customers. From healthcare to retail and education to municipal services, this powerful combination enhances customer interactions like never before. Explore the future implications of AI in customer communications and learn how to navigate the challenges and opportunities ahead. Take advantage of this must-read post that uncovers the potential of AI-driven customer service! Read the full blog 🔗https://bit.ly/3wVntfb #CustomerService #AI #WhatsAppBusiness #ChatGPT #DigitalTransformation #Innovation #CustomerExperience #FutureOfWork #Commbox CommBox

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🚨 24-hour countdown! 🚨 Tomorrow, we're pulling back the curtain on how Israeli startups can ace #SOC2 compliance without breaking a sweat. And it’s all happening in Hebrew! Ready to see how Scytale can transform your compliance game? Join us for a live demo with Matan Ephron, our compliance solutions consultant, who’ll walk you through: • The must-know secrets of SOC 2 compliance for Israeli companies • A foolproof roadmap to SOC 2 compliance • A live tour of our platform that automates the SOC 2 process  • Expert tips on how we handle your audit-readiness from start to finish Don’t miss this chance to get ahead of the game. Set your alarms and get ready to level up your compliance game with us. 🚀 See you tomorrow! Register here: eu1.hubs.ly/H0cm8sn0

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Maya Schwartz, CEO of the Israeli High-Tech Association, participated in the Duns 100 Forum for seniors and executives in labor law, addressing the workforce crisis in the Israeli economy. During the discussion, Maya emphasized that, despite the war, Israeli high-tech demonstrates resilience and continues to serve as a central pillar of the Israeli economy. Despite the challenges posed by the war—from a slowdown in funding to a shortage of manpower due to extensive reserve duty—many companies are managing to adapt to the situation. Thank you to D&B for a valuable and in-depth discussion. https://lnkd.in/dfY4K7hk Maya Schwartz ofir shmuel Dun & Bradstreet (Israel) Ltd. DUNS 100 Sivan Noyfeld Ron Garame Rachel Shemesh Tal Fakiri

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Episode #25: AgriPass- Weeding the way. Don’t miss this 120 second video about one of the hottest new startups in Israel; and FOLLOW us so you don’t miss another episode! In this video, Gerson Panitch interviews Guy Raz. #whatsnextinisraeltech

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This year, at The Customer Conference ISRAEL 2024, we will talk about revenue generation and management! Register TODAY! https://lnkd.in/gm9_P_ah "Customer Success as a Growth Engine" by Adi Janowitz (she/her), CCO at HiBob. Adi will share her experience leading a commercial CS organization - that owns not only Gross retention but also Net retention. Why it works, what's the strategy and how to speak revenue and profitability with the board of directors. "Making Your Customer Success Team a Revenue Powerhouse" by Aviel Sivan, Global Head of Customer Success at Windward. We will explore key topics including building successful CS teams, improving retention strategies, introducing revenue KPIs and setting right targets, incentivizing CSMs with team versus individual KPIs, monetizing CS with paid services and organic upsells, and collaborating effectively with the sales organization. "The CSM Toolkit: Transform Product Insights into Revenue" by Ohad Biron, CEO, Bagel In this session, you will learn how to unlock the growth potential of CS & Product partnerships. We will review AI solutions to embrace or be cautious of and tactics to foster collaboration between the teams, while leaving biased opinions aside. Ultimately, you will acquire tools to transform invaluable product insights into actions that delight customers and boost revenue. "The Importance of Partner Success: Driving Customer Retention and Expansion within Your Partner’s Client Base" by Nir Cohen, Director of Partner Success, Silverfort. Nir Cohen is unlocking the true potential of partnerships by fostering success through retention and revenue growth. Partner success is about more than just revenue. It measures success based on new business, renewals, upsells, churn, certifications, and customer health scores. He will dive into the metrics and team management strategies and share insights into our change management approach. "Revitalizing Renewal and Customer Success Teams through Automation and Multi-year Strategy" by Sharon Shafran, VP Customer Success and Operations at NI (National Instruments) This session delves into the journey of implementing a multiyear strategy aimed at revitalizing Renewal Teams, empowering distribution partners to take ownership of renewals through a renewal automation platform, and concurrently scaling Customer Success coverage and effectiveness. "Optimizing Customer Success through RevOps: Strategies, Challenges, and Best Practices" by Leore Spira, Adv., ​Advisor and Director of Revenue Operations, Blink Ops In this discussion, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth.

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"𝗬𝗼𝘁𝗮𝗺'𝘀 𝗰𝗵𝗼𝗶𝗰𝗲 𝘁𝗼 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗛𝗥 𝗧𝗲𝗰𝗵 𝗶𝘀 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁." Yotam Tzuker, CEO and co-founder of Team Me, is featured on Calcalist כלכליסט's Growth+ project, where he met with Ronni Zehavi, CEO and co-founder of HiBob. They explored the challenges faced by early-stage startups over the past seven months and discussed how tough times foster resilience. Dive into their conversation through the link in the comments. Guy Katsovich | Yair Vardi | Poalim Tech #growth #PortfolioCompany #startups

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Have you heard? Our partner, Sasa Software, has been invited to join some of the biggest names in the #cybersecurity industry as a new member of the Israel Cyber Security Consortium, led by Israel #Aerospace Industries. Congratulations to the Sasa Software Team! GateScanner by Sasa Software leverages the power of Content Disarm and Reconstruction (CDR) Technology. Deconstructing every #file & email (including #attachments) to its base elements scans each element individually. Then, it reconstructs the file or email to ensure that only sanitized, safe files enter your #network. Explore the entire GateScanner suite here:  https://lnkd.in/ggaeVa3 #informationtechnology #informationsecurity #compliance #datasecurity #documentsecurity #documentscanning

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Please watch this video if you cherish life, liberty, and the pursuit of happiness. The POTUS seems to have been hijacked not only by dementia, but also by Islamism, which is sweeping the free world like wildfire. As if 9/11 wasn’t enough. As if Oct 7 wasn’t enough. As if hijacking higher education and our economies in the free world wasn’t enough. It’s time for civil people to take back control and defeat Islamism. The only party that offers a way out right now are the Republicans as seen in this video, along with the Israelis who are fighting this evil while sacrificing their brightest in the process. Please consider making a donation to the speakers in this video, to Israeli soldiers at the IDF, and most importantly - speak up! Sitting quietly on the sidelines as the foundations of the civil world are shaken by Islamism (take 2, after WW2... Islamism is the ideology that inspired German National Socialism, and the one that denies it ever happened while disseminating Mein Kampf in Islamist school systems) is the worst we all could do. If you’re a Muslim that fled Islamism to live in democracies like the U.S. or Israel, you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness. If you consider yourself a liberal, if you’re gay - you especially are indebted to uphold the values of life, freedom, and the pursuit of happiness - you saw what it’s like under German National Socialism - which is today’s Progressivism, brainwashed by Islamism. Let’s fight and reject this horrific evil of Islamism together. There is no other way.

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what is Codux? In frame: Tom Raviv ,Head of DevRel at Codux ( Wix ) The link to the full Wix Studio DevStudio_Con 2024 is below!!

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🌍 From Niche to Diverse—Israeli Tech's Evolving Growth At IsraelTech's latest event, Alon Leibovich from Intel Ignite reminded us why diversification is important. Israel may be known for its cyber and SaaS industries, but we’ve proven time and again—whether it’s flash drives or drip irrigation—we’re experts in deep tech. Don’t put all your eggs in one basket 🧺, and always be ready to branch out! 🌱 💬 What do you think is the next big industry for Israeli tech to diversify into? Let us know in the comments!

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## Episode 2 of our (Hebrew) #PMMiyaPodcast. Really excited for this one, for obvious reasons and for even more obvious reasons ❤️ Links in the comments ## It's easy to take for granted that at the end of the day, the main aspect of our job as #ProductMarketingManager is to effectively communicate what the product does (features), the benefits of using it, and how it addresses specific customer pain points. This focus on #messaging and #positioning is what 92% of respondents in a Product Marketing Alliance survey identified as a significant part of their role. Essentially, it's about crafting the words, expressions, problems, and solutions that position our product on "the right shelf" where it has the best chance to stand out and be chosen. Messaging and positioning are certainly not new concepts in the world of marketing and sales, and their precursors can still be found in supermarket aisles, retail stores, and car dealerships. When dealing with digital products that cannot be touched, tasted, or sat in, this task becomes particularly challenging, especially when the market is saturated with competing products, and differentiation through unique messaging is crucial. To give you a professional, practical, and experienced perspective on how to approach messaging for a wide range of products, from enterprise to small businesses, in an environment where differentiation is challenging and success is highly valuable, I've invited Lilach Dahan, Senior Director of Product Marketing at Kaltura. And in case some of you aren't aware, perhaps it's also time for a disclosure—Lilach and I are married, so you can imagine how our evening conversations on the couch might sound... Thanks as always to my beautiful partners in crime on creating this podcast Topaz Eitan Oryan Aviner Yair Ronen

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🚀 Meet the Founders of Elit AI: The Visionaries Leading the Future of AI Innovation 🚀 We are thrilled to introduce the dynamic team behind Elit AI! Each founder brings a unique set of skills and expertise, combining their diverse backgrounds to drive our mission forward. Let’s get to know them: 1. Lim Kean Hoe - CEO: An experienced entrepreneur in the recond car industry and former Business Unit Director at a leading Pharma MNC, Kean Hoe is the strategic mind steering Elit AI towards groundbreaking success. 🌟 2. Steve Yoong - COO: A marketing funnel expert and former Business Manager at a Pharma MNC, Steve’s deep understanding of business strategy and marketing is instrumental in scaling our operations and reaching new heights. 📈 3. David Hooi - Commercial Lead: A seasoned content creator and AI trainer, David is our commercial lead, leveraging his experience as a former Sales Director in Pharma to build impactful content and sales strategies. 🎯 4. Alvin Lim - CTO: An Electrical and Electronics engineer by training, Alvin is the tech genius behind our AI innovations, ensuring that our technology is cutting-edge and future-ready. 🧠 5. Alex Lim - Business Development: A born entrepreneur who founded three businesses by the age of 25, Alex brings a strong background in tech sales and marketing, driving our business development efforts with passion and creativity. 🌐 Together, these leaders are paving the way for a new era of AI solutions. Stay tuned as we continue to innovate and redefine the future of business! 🌟 #ElitAI #AIInnovation #MeetTheFounders #Leadership #FutureReady

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Marian Cohen, Chairman of the Israeli High-Tech Association, in an interview with ICE regarding the Economic Arrangements Law coming with the 2025 budget: "We look forward to reviewing the draft budget, and if reports are accurate, we welcome this initiative. It is essential to reinforce the high-tech industry's critical role in Israel’s economy. At a time when the industry is facing significant economic challenges, both in Israel and abroad, it is crucial that the government presents a clear and decisive stance in support." https://lnkd.in/egekhz_h Maya Schwartz Marian Cohen Sivan Noyfeld Ron Garame Rachel Shemesh Tal Fakiri

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Our Startup Nation Finder Q3 2024 Israeli Tech Report is out! In a challenging year, Israeli tech has shown agility and boldness—driving impact in both national security and civilian tech efforts. Here’s what’s happening: 💰Private funding: $7.7B YTD (+18% from 2023) 📈 M&A deals: $11.9B (+39% YoY) 🔐Cybersecurity: $3.07B raised (+75% YoY) With valuations more attractive than ever, now is the time to explore opportunities in Israel’s thriving ecosystem. 👉Dive into the full report: https://okt.to/N8QaTG Sivan Shamri Dahan Idan Tendler Yariv Lotan Aaron Gefen Ahmad Sarsor Eran Igelnik Einat Ben Ari #innovation #startupnation #IsraeliTech #venturecapital #businessgrowth #Q32024 #cybersecurity #investment #StartupNationFinder #Q3Report #TechEcosystem #InnovationReport #FinderInsights #IsraeliStartups #TechTrendsIsrael #IsraeliInvestors

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Amazing accomplishments by our portfolio companies Silverfort, Coralogix, and Mixtiles on being ranked in top positions by Dun & Bradstreet’s #Duns100 rankings on the Best Israeli Startups to work for! 🏆🎉 🔒 Silverfort: For the third consecutive year, ranked as the #1 Best Start-Up To Work For over 100 Employees! A testament to their incredible culture of innovation, inclusivity, and growth. 🟢 Coralogix: A powerhouse in AI-powered observability and log analytics, recognized for fostering a dynamic and rewarding workplace where employees thrive. 🖼️ Mixtiles: Revolutionizing interior design while building a culture that’s creative, supportive, and empowering. This recognition highlights the visionary leadership and outstanding teams behind these companies who work tirelessly to build environments where innovation and collaboration flourish. If you’re looking to join a company where culture and growth go hand in hand, explore their open positions via the link below. Here’s to many more milestones ahead for these exceptional companies! 🔍 #BestStartupsToWork #Duns100 #Innovation #Silverfort #Coralogix #Mixtiles #CultivatingGrowth

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Definitely one of the best teams I’ve met and worked with in the local tech scene. Run:ai ✨ But a few more reasons why this acquisition is awesome. 1. Nvidia appreciates us & keeps on doubling-down on the Israeli startup ecosystem. After the huge success with Mellanox the Giant is here to stay. That’s great. Again - I’d say that a big part of it belongs to Eyal Waldman. 2. Israel will get stronger, or at least keep on track within the race to AI. 3. Timing: especially now. When Israel is threatened and facing different attacks, and some big challenges. While many of us are not at our best (to say the least) and fight for our future - Nvidia knows what great innovation we have here, how great the teams are - and closing such a deal. 4. Just like many other great things we’ve seen recently, also this innovation starts with science. Education is important! 5. A small reason to smile and feel proud of our tech industry. Happy news. Congratulations Omri Geller Ronen Dar Yael Dor Rona Segev … 🤍 #bringthembacknow

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"Don't be afraid to make any mistakes. Don't get in love with your product, get in love with the solution." In a recent episode of Tech Salescraft, Elad Ben-Israel, Co-Founder and CEO of Wing, delves into the challenging yet rewarding path of navigating the startup landscape. With extensive experience in tech giants like Microsoft and Amazon, Elad shares his insights on the importance of innovative sales strategies and the evolving role of a CEO in a tech startup. Explore our latest blog for a detailed look at how Elad’s journey and Wing’s approach to building impactful tech solutions highlight the significance of passion, leadership, and community in driving startup success.👇 https://lnkd.in/ez37nbQ7 #StartupStories #TechSalesRecruitment #TechSalescraft #TechSalesBlog

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