LearnUpon

📢 CALLING ALL CUSTOMER EXPERIENCE TEAMS 📢 The customer experience landscape is evolving faster than ever, and it's time to adapt. Whether you're #onboarding new customers, offering product education, or enhancing customer support, delivering an exceptional experience is now more critical than ever. But, with growing customer bases and changing expectations, how do you do this at scale? 📚 Introducing our latest eBook: "How to Build a Customer Training Academy That Gets Results"! This guide is packed with insights on how to create a #customereducation strategy that drives product #adoption, enhances engagement, and increases #retention. Whether you're onboarding or educating customers, or looking to generate revenue through education, this guide is your roadmap to success. ✨ What you’ll learn: 👉 How to align your customer education goals with business objectives 👉 Tips on building effective learning objectives 👉 Choosing the right learning solution for your academy 👉 Success stories from industry leaders like HubSpot Academy 👉 Metrics and KPIs to measure and optimize your academy Download the eBook now and start building your customer academy today 👉 https://ow.ly/tp3150Tl6i3 #CustomerExperience #LearningAcademy #CX

🚀 Let’s dive into the world of customer education! We want to hear from you: what strategy do you think can truly transform customer success? Whether it’s creating an engaging customer academy or mastering the metrics that matter, your insights can spark new ideas! Join us in this exciting conversation and vote for the strategy you believe drives the most impact! 🌟

🌟 Customer Spotlight: The American Council on Exercise (ACE) 🌟 ACE Fitness's mission is simple yet powerful: get people moving. As one of the largest health and fitness #associations in the world, they represent and certify over 90,000 health and fitness professionals globally. 🌎 To achieve their mission, ACE needed a reliable, learner-friendly platform to deliver large-scale education and certification programs. That’s why they chose LearnUpon! Using LearnUpon, ACE seamlessly delivers: ✅ 4 high-demand certifications, including one of the industry’s first Equity, Diversity & Inclusion courses. ✅ 100+ online continuing education courses for their members who inspire healthier lifestyles. LearnUpon’s platform allows ACE to overcome key challenges: 🚀 Create high-quality training content without tech headaches 💻 Offer online, on-demand certification training with a smooth member experience ACE is leading the way in health and fitness education, and we're proud to be a part of their journey. Together, we’re making a difference, one certification at a time! Read the full story here: https://lnkd.in/ehehBwD8 #LMS #membercertification #customersuccess

"If you build it, they will come.” It worked for Kevin Costner, but for learning leaders? Not so much. 😅 📊 A few years back, LearnUpon surveyed 200 #LnD pros, and guess what came out on top as the #1 challenge? Learner #engagement. Fast forward to today, and it’s still a major hurdle in the world of L&D. It’s time to change that. 💡 (Spoiler: Many learning leaders are making simple mistakes that can be fixed with just a few tweaks!) Here’s the High Engagement Formula we swear by: Communication + Content + Experience + Motivation + Iteration = High Learner Engagement 📣 Communication Leadership and learning go hand in hand. Get your leaders and managers onboard—it’s the first step to bringing learners along. 💻 Content Keep your courses laser-focused on their goals. If something doesn't align with the learning objectives, cut it out or make it a separate course. 👩💻 Experience Poor content can reduce engagement, but a bad user experience can destroy it. A learner-friendly platform removes barriers and drives up engagement. 📊 Analyze & Iterate Dive into your data. Without a close look at the numbers, it’s impossible to know if your engagement strategies are working. What’s the biggest barrier you’ve faced when it comes to boosting learner engagement? #LearnerEngagement #LearningAndDevelopment #EmployeeTraining

The best #HR and #LnD leaders know one thing: integrating your HRIS and LMS is an absolute GAME-CHANGER. Much more than just connecting data, your HRIS and LMS bring your L&D and HR teams together to work on your business's important people goals, like #performance, career development, and employee #retention. (P.S. Check out our 10 new HRIS integrations: https://lnkd.in/eS_HwcnE)

🚀 Building a successful customer training program takes teamwork! Involve all key departments to shape a powerful education strategy that enhances the customer journey. 🎯 Every team has unique insights to contribute, making your training impactful! The effort now pays off big later. 🌟 👉 https://ow.ly/QSc950TWpHQ #CustomerSuccess #LnD

Did you know that 71% of learning leaders are prioritizing customer retention as a key measure of successful training programs? 🤔 There’s no doubt that customer education maturing and is having a real impact on retention. Businesses need to stand up and take stock of their current strategy and think about how do they want to educate their customers. Well, don’t miss this opportunity to unlock the potential of your customer education strategy! Join LearnUpon’s VP, Customer Experience, Seth Johnson on Wednesday October 30th @ 11:00 EDT | 16:00 BST, as he talks with Chris Regester, CCO, Planhat Together they’ll share their vision of a future where customer education plays a pivotal role in elevating the customer experience. Thanks to Planhat’s Head of Marketing, Amberā Pualani Cruz, who will be joining to moderate this exciting session! Register now: https://ow.ly/XvEc50TMNXb #customereducation

How do you create more successful customers with your product as users, and - ultimately - deepen their connection to your brand? 🤔 Join us Brett J. Powell, Vice President, Education Services at Coupa Software on Tuesday 15th October @ 6pm GMT | 1pm ET | 10am PT to hear the strategies behind Coupa's highly successful #customeracademy, which certifies over 9,000 customers and drives $10M in annual revenue. 👉 https://lnkd.in/e6V266H4 #customereducation #retention #growth

Want to build a stronger onboarding experience? 🤔 We’ve gathered the top tips and takeaways from our webinar with Brandon Hall Group and GTreasury 🤩 Learn how automation can make #onboarding smoother and faster, helping new hires get up to speed quickly. Read the key takeaways here 👉 https://ow.ly/bMIt50TGzrG #employeetraining #LnD

🚀 Introducing LearnUpon’s 10 (yes, TEN!) new HRIS integrations! 🚀 Imagine a world where your HRIS and LMS work seamlessly together—enhancing employee #onboarding, training, and #development. That’s exactly what we’re bringing to you with our latest integrations. Now, you can effortlessly connect leading HRIS solutions like Workday, ADP Workforce Now, Deel, HiBob, and more with LearnUpon. 🔗 Why Integrate Your HRIS and LMS? When your HRIS and LMS are perfectly synced, you bridge the gap between HR and L&D, streamline workflows, and deliver engaging learning experiences. This integration empowers your team to: 1. Effortlessly Manage Users: Say goodbye to manual entries—sync your user data automatically. 2. Equip New Hires from Day One: Give your new hires instant access to onboarding materials for a smooth start. 3. Boost Ongoing Performance with Tailored Learning: Use employee data to offer continuous learning that elevates skills and performance with dynamic, automated workflows. Ready to transform your #HR and #Lnd efforts? Explore our new integrations and see how LearnUpon can elevate your employee learning to new heights: https://ow.ly/e0kt50THO9b