Litmos

Can power skills be your solution to reducing churn? Your customers are more educated than ever and their expectations are high, requiring faster, personalized service that’s consistent, no matter who they speak to in your organization. Enter “power skills” (aka soft skills): empathy, adaptability, and strong communication. These skills help your team build trust, strengthen connections, and keep customers loyal. Discover how you can train your team so they are equipped with these skills to deliver top-notch customer experiences every time. Read more ➡️ https://ow.ly/ZKtc50U7f1c

2024 Litmos Lenny Awards Customer Showcase Join us for an interactive LinkedIn Live session as we announce the winners of the annual Litmos Lenny Awards! The Lenny Awards showcase innovative and inspiring applications of Litmos across all industries and organizations of all sizes. Our customers nominate themselves and share their success stories in hopes of securing one of our coveted winning spots! During this live webinar, each one of our winners will present their award-winning use case and Litmos journey. We’ll have an interactive discussion as well where attendees can ask questions, discuss, and learn new ways to utilize your Litmos Solutions. This Is a customer focused webinar event you don’t want to miss so be sure to save your spot today! Can't make it? No worries! We'll record the webinar and it will live here on our LinkedIn page for on-demand replay. To learn more about the Lenny Awards, the categories up for grab, and to see last year's webinar and winners visit our website. https://lnkd.in/gAYfwR8J

Learning can be the key to employee retention. The question is how do you do it? On November 19, join us for a webinar with Dr. Jill Stefaniak, Ph.D., Litmos Chief Learning Officer, Kyile Stair, Litmos Chief People Officer, and Michael Rochelle, Brandon Hall Group Chief Strategy Officer and Principal Analyst. Together, they’ll share powerful strategies for boosting learning, engagement, retention, and building a vibrant learning culture in your organization. 💡What You’ll Learn: • Proven methods to keep employees engaged and empowered to grow • Steps to create a thriving learning ecosystem • How continuous learning can fuel retention and adaptability Don’t miss this chance to learn from industry leaders about building a highly skilled, motivated workforce that’s ready to meet tomorrow’s challenges. Register today ➡️ https://ow.ly/AtZy50U6362

When optimized effectively, an LMS becomes the informational core of a business, offering an integrated platform that supports the entire workforce — including remote, on-site, and hybrid teams — and encompasses all departments. In Tommy Richardson's latest article for Training Industry, Inc., he shares that by leveraging an LMS system to establish a centralized knowledge hub, organizations can foster a culture of continuous learning and growth, enhance collaborative alignment, and address the unique challenges of both remote and in-person work. Read more ⬇️ https://ow.ly/IyBg50U3eNf

We're here at #DevLearn and can't wait to meet you! Stop by Booth 335 to chat with the team and try your luck at catching a coveted Lenny on the claw machine! See you soon!

As L&D pros, you're no stranger to the golden question about how to measure ROI. In the upcoming Training Industry, Inc. Leader Talk, Litmos’ Chief Learning Officer, Dr. Jill Stefaniak, Ph.D., will discuss metrics that matter when it comes to ROI. You’ll learn practical ways to measure knowledge acquisition, job performance, and increased efficiency, which ultimately can showcase the true impact of your training and prove ROI. 🕐 Time: 1 - 1:45 pm ET | 10 - 10:45 am PT 📅 Date: Thursday, November 14 🔗 Register: https://ow.ly/hkY250U0m3O

It’s out there… lurking. Waiting in the shadows of the web. Waiting for you to… ask it a question or assign it a task. It’s GenAI. And it’s here… for YOU. For some, GenAI seems like a monster, stalking their jobs and automating responsibilities. But that may simply be the fear of the unknown. By taking a careful look at how AI can be used to solve the business needs of your company, you can build a program that supports your learners… and even dispel some of the fears around AI. Read more on the blog…if you dare 👻 https://ow.ly/Y1pQ50TX70y

Litmos is headed to DevLearn next week and we have a page-turner of a session planned! Join Jonathan Hill, Assoc CIPD for an immersive learning experience that’s guaranteed to captivate—no goggles required! 🕶️ During the session, he will share tips and tricks to turn disengaged learners into active participants through the art of storytelling. 📖 Session: Turning the Page: Mastering Storytelling in L&D 📍 Where: Room 123 ⏰ When: November 6 at 10:45 am PT The story begins soon…follow the breadcrumbs to this unforgettable session! 🍪✨

The holiday rush is just around the corner and retail teams will need all the support they can get — and we’re seeing how generative AI can make a huge difference in helping them succeed this season.   My latest article with Total Retail explores how AI is changing the game in retail by going beyond efficiency and automating routine tasks. Think AI-driven solutions that pinpoint skill gaps, offer instant training, and lighten managers' administrative load, allowing everyone to focus on delivering top-notch service. With managers having more time to coach and retail staff receiving real-time feedback and personalized training that fits right into their day — that’s the power of real time learning with AI and Litmos content.   Check out the full article where I share more practical examples of how AI driven L&D is disrupting the retail world for the better: https://lnkd.in/eMpVr4v8  

Is your compliance and onboarding content downright ancient? If so, you may end up encountering the Content Mummy – a bone-chilling sight to every L&D professional. You can scream but don’t run! Instead, dust off those mummified courses and infuse them with fresh information. Non-compliance is a real risk for the Content Mummy, so be sure that your LMS’ learning library offers localized, regularly updated courses on the latest laws and regulations. And watch out - getting a Content Mummy onboarded can be harder than waking the dead! Offering tools that provide just-in-time support, course summaries, and relevant follow-up materials can help new hires climb out of their crypts and get up-to-speed! Not sure where to start? Dive into our ever-growing library of hauntingly good training content to sharpen your skills and conjure more knowledge! https://ow.ly/6VxO50TQ1rW