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We are delighted to be sponsering the 2024 Canadian Lenders Summit hosted by Canadian Lenders Association. Join the discussion on how modern, digital lending and onboarding platforms can help you: - Design profitable lending products and bring them to market quickly on a flexible, connected platform - Deploy modern experiences that are simple and transparent for Borrowers and Lenders - Reduce the cycle time and manual process for underwriters to gather information and make decisions We look forward to connect with you during the event on our booth and share our experiances helping Lenders to provide easier application intake, faster credit decisions, and increased transparency. #lendingsolutions #digitalservices #lendingoriginationsolutions

Account opening is one of the most important processes to get right for your customers and members. It’s likely the first interaction they have with your organization and, as we all know, first impressions matter.  In this article, we break down four ways your FSI can incrementally optimize this process without extensive tech investment. Read the article to learn more. #Fintech #DigitalTransformation #CustomerExperience

Omnichannel banking is about more than just offering different ways for your customers to get in touch. It's about delivering a seamless, integrated, and deeply personalized experience across all your channels. However, achieving omnichannel banking without sacrificing security requires careful strategic planning and technical expertise. In our recent blog, we talk about how you can leverage omnichannel banking to level up your customer experience, without having to sacrifice data security: https://lnkd.in/e-gVbtSE #Omnichannelbanking #CustomerExperience #FintechDataSecurity

In the financial services industry, complaints management is about more than just compliance. With the right framework in place, you can increase customer retention and reduce churn. Learn how to build a comprehensive framework in this six-step article >> https://lnkd.in/eVaN_nMt #ComplaintsHandling #FinancialServices #CustomerExperience

83% of leading financial services firms believe data to be their most valuable asset. But using data safely and effectively is by no means easy. As your digital capabilities develop and regulations shift, how can you ensure you’re staying compliant? The answer lies in adopting a regulatory framework. Read our recent blog post to find out how: https://lnkd.in/eY62-_QG #DataGovernance #DataStandards #DataAnalyticsinBanking

More than a third of digital enablement projects in banking fail to meet their KPIs. And while a robust change management strategy can help reduce the risk of falling short in your digital enablement efforts, it shouldn’t just be an internal matter. Change management is at its best when it extends to your customer experience. You'll stand a better chance of securing ROI by ensuring your customers are supported to adapt to your new digital journeys and adopt your new services. Read our recent article and discover what this looks like in practice. https://lnkd.in/ezeH2z56 #ChangeManagement #CustomerExperience #DigitalEnablement

Congratulations to our engagement manager Lu D. on another milestone. We take pride in seeing our team members thrive and achieve their professional and personal development goals, and we will support them in doing so. We are at our best because of the amazing humans we have. Congratulation Lu 🎉 🎉

Customers are increasingly unbundling their banking services and looking to multiple different FSIs to serve their needs. As a result, most FSIs only hold 10 to 20 percent of a customer’s wallet. As we enter H2 2024, increasing your customers share of wallet should be at the top of your agenda. In this article, we've mapped out a few key strategies to explore so that your bank can drive greater returns from your existing customer base. Click here to learn more > https://lnkd.in/eGd2kXqA #FinancialServices #2024Banking #ShareofWallet

Without a doubt, community outreach is at the core of the credit union movement. But, can it help deepen the appeal to credit unions among the socially conscious, purpose-driven Generation Z? Read our latest post to find out. https://lnkd.in/dt5N8UU2 #CreditUnions #GenZBanking #FinancialServices

While 76 percent of employees consider it very or extremely important to work for an organization that is digitally enabled, only 38 percent believe their organization has equipped them with the skills they need to thrive. Read our latest article to discover why skills training is so vital, how to implement a training program, and how automation can support the employee experience: https://lnkd.in/eVBebbf5 #DigitalEnablement #EmployeeExperience #FinanceAutomation