Fiona Sproles

Fiona Sproles

Multi-disciplinary creator, bringing together words and imagery that engage, inform, and spark an insatiable CTA button-pressing curiosity to learn more.

Adelaide, South Australia, Australia
466 followers 458 connections

About

Fiona is an accomplished copywriter, photographer, graphic designer with extensive experience in branding, social media and client services, resulting in a unique ability to deliver creative, effective and timely solutions

Services

Activity

Experience

  • Glam Adelaide Graphic

    Senior Writer

    Glam Adelaide

    - Present 8 months

    Adelaide, South Australia, Australia

    Glam Adelaide is a news website dedicated to bringing you the best of South Australia, covering everything from events, launches, music, food & wine, fashion, business, sport, social media and more.

    As a Senior Writer, I specialise in writing in-depth articles for Glam Adelaide's valued clients who invest in our reach and reputation to share their latest news and events.

    I've been privileged to meet some of South Australia's most ambitious, creative, and innovative…

    Glam Adelaide is a news website dedicated to bringing you the best of South Australia, covering everything from events, launches, music, food & wine, fashion, business, sport, social media and more.

    As a Senior Writer, I specialise in writing in-depth articles for Glam Adelaide's valued clients who invest in our reach and reputation to share their latest news and events.

    I've been privileged to meet some of South Australia's most ambitious, creative, and innovative personalities. They constantly inspire my writing and challenge me to create engaging articles with clear calls to action. Collaborating with Glam Adelaide's digital content gurus to further refine my messaging has been a media masterclass.

    Some samples of my Glam Adelaide articles are below:

    https://glamadelaide.com.au/slow-down-time-and-ramp-up-the-indulgence-at-kingsford-the-barossa-luxury-retreat/

    https://glamadelaide.com.au/first-look-my-kingdom-for-a-horse-opens-pirie-st-cafe-for-a-winning-trifecta/

    https://glamadelaide.com.au/award-winning-sa-boutique-home-developer-sets-a-unique-business-precedent/

    To explore more articles, visit my Glam Adelaide article portfolio page:
    https://glamadelaide.com.au/author/fiona-sproles/

  • Dusty Cowgirl Designs Pty Ltd Graphic

    Graphic Designer | Copywriter | Photographer

    Dusty Cowgirl Designs Pty Ltd

    - Present 18 years 2 months

    Adelaide, Australia

    Dusty Cowgirl Designs is my own business. I have worked on many graphic design, copywriting, social media and photography assignments over the years.

    Some of my clients have included Little Creatures, Ahpra, Wyndham Hotels and Resorts, Endeavour Pty Ltd, Pitstop Marketing, Lego, Hawthorn Vets and Mitcham General Practice.

    My key long-term clients include Lion Co (working on projects for Little Creatures Brewing, White Rabbit Beer and Furphy) and Ahpra.

  • AHPRA (Australia Health Practitioner Regulation Agency) Graphic

    Digital Designer and Publisher

    AHPRA (Australia Health Practitioner Regulation Agency)

    - 2 years 11 months

    * Contract 1: April 2021 - July 2023
    * Contract 2: October 2023 - January 26th 2024

    * Working within the Ahpra Digital Services Team to provide graphic design, website/intranet support, and document management services for Ahpra's Regulatory teams and National Boards, including the Medical, Nursing and Midwifery, and Allied Health Boards of Australia.

    Key deliverables accomplished using:
    * Sitecore CMS to create and edit Ahpra and National Boards website pages.
    * MS…

    * Contract 1: April 2021 - July 2023
    * Contract 2: October 2023 - January 26th 2024

    * Working within the Ahpra Digital Services Team to provide graphic design, website/intranet support, and document management services for Ahpra's Regulatory teams and National Boards, including the Medical, Nursing and Midwifery, and Allied Health Boards of Australia.

    Key deliverables accomplished using:
    * Sitecore CMS to create and edit Ahpra and National Boards website pages.
    * MS Sharepoint to create and manage intranet pages.
    * Cherwell IT Services Management to liaise with Ahpra and National Boards stakeholders who require support with forms design, intranet or web design services.
    * Content Manager (records and information management system).
    * Campaign Manager for Medical Board of Australia monthly newsletters/EDMs.
    * Adobe Indesign and Adobe Acrobat for hard copy and interactive forms design.
    * Adobe Illustrator / Photoshop / Media Encoder and iMovie for in-house design and video production.
    * MS Excel / Word / Outlook

    * Provided end-to-end digital support services, from designing, editing and publishing forms to editing the Ahpra intranet and Ahpra and National Boards' website pages.

    * Provided web design, editing and content migration support for the website design project. I also assisted with refining copy to achieve Ahpra's Plain English outcomes.

    * Attended to forms and web update components of 2021 / 2022 annual renewals and fee update campaigns. Engagement with Board Executive Officers, Regulations Management, Finance Management and other related teams included.

    * Undertook ad hoc video editing and graphic design services for in-house communications.

  • Lion Graphic

    Graphic Designer | Copywriter | Social Media Mgr

    Lion

    - 7 years 4 months

    Graphic Design
    * Delivered graphic design services for Little Creatures, White Rabbit Brewery and Furphy Marketing, Sales, Venue and Event teams. I also managed the collateral for other brands within the Lion craft beer portfolio when required i.e. for craft beer event marketing collaborations.
    * Key design deliverables included:
    - Print and digital designs for Lion Craft Marketing, Sales, Hospitality and Brewery teams (primarily Little Creatures).
    - Point of Sale (POS)…

    Graphic Design
    * Delivered graphic design services for Little Creatures, White Rabbit Brewery and Furphy Marketing, Sales, Venue and Event teams. I also managed the collateral for other brands within the Lion craft beer portfolio when required i.e. for craft beer event marketing collaborations.
    * Key design deliverables included:
    - Print and digital designs for Lion Craft Marketing, Sales, Hospitality and Brewery teams (primarily Little Creatures).
    - Point of Sale (POS) materials: posters, wobblers, fridge decals, digital promo screens etc.
    - Limited release beer labels, decals and other related promotional products (t-shirts etc.)
    - Print and digital adverts for media outlets.
    - Web and EDM designs for Little Creatures and White Rabbit websites.

    * Provided graphic design services to the LIttle Creatures global division assisting their marketing, sales and venue teams with establishing the brand in new territories. Also provided brand mentorship to the new teams, ensuring brand congruency across the regions.

    * Played a pivotal role in establishing the Little Creatures UK (London), USA (San Francisco) and Hong Kong (Kennedy Town) venues. Ongoing support provided, including promotional designs for venue events, menus and merchandise.

    Communications
    * Having supported the Little Creatures Marketing Manager(s) over a couple of years with providing digital assets for the Little Creatures Australia social media accounts and fill-in support during annual leave, I was then appointed to manage the Little Creatures social media accounts in liaison with the Little Creatures General Manager.

    * Collaborated with Lion Co Global Business Development Manager on managing the Little Creatures UK social media account from 2017 to 2019.

    * Collaborated with Little Creatures USA Sales and Marketing Manager to establish the brand and social media within the USA Market from 2017 to 2019.

  • Little Creatures Brewery Graphic

    Graphic Designer (In-House)

    Little Creatures Brewery

    - 1 year 9 months

    Little Creatures Marketing Office - 222 Brunswick St, Fitzroy, Victoria

    Graphic Designer working within the Little Creatures Brewing Marketing Team on internal and external Graphic Design projects using Adobe Creative Suite (Indesign, Photoshop, Illustrator).

    * In-house graphic design services for Little Creatures Brewing brand portfolio including White Rabbit and Furphy.
    * Creating print and digital designs for Little Creatures Marketing, Sales, Hospitality and Brewery teams.
    * Designed Point of Sale (POS) materials: posters, wobblers, fridge…

    Graphic Designer working within the Little Creatures Brewing Marketing Team on internal and external Graphic Design projects using Adobe Creative Suite (Indesign, Photoshop, Illustrator).

    * In-house graphic design services for Little Creatures Brewing brand portfolio including White Rabbit and Furphy.
    * Creating print and digital designs for Little Creatures Marketing, Sales, Hospitality and Brewery teams.
    * Designed Point of Sale (POS) materials: posters, wobblers, fridge decals, digital promo screens etc.
    * Designed limited release beer labels, decals and other related promotional products (t-shirts etc.)
    * Designed adverts for magazines & newsprint, adhering to their print specifications and briefing notes. Some of the magazines I’ve designed for include Smith Journal, Broadsheet, Frankie and Time Out.
    * Created web and EDM designs for Little Creatures website and other digital media outlets.
    * Managed external product image libraries (SKU Photography / Logos etc.).
    * Undertook press checks for Little Creatures packaging, i.e. label & carton designs.

  • RMIT Graphic

    Graphic Design Student - Full Time

    RMIT

    - 2 years

  • Vanguard Investments Australia Graphic

    Program Specialist: Transformation Program

    Vanguard Investments Australia

    - 2 years

    Melbourne, Australia

    * Maintained program management documents such as risk and issue logs and coached program team on identification and logging procedures. Re-designed Risk Watch List and risk forms to streamline data entry and obtain accurate data.
    * Monitored Program budget, including Purchase Orders and Invoices for external consultants and other suppliers.
    * Maintained document control procedures form all key program documents.
    * Designed an invoice coding system with the Corporate Finance team to…

    * Maintained program management documents such as risk and issue logs and coached program team on identification and logging procedures. Re-designed Risk Watch List and risk forms to streamline data entry and obtain accurate data.
    * Monitored Program budget, including Purchase Orders and Invoices for external consultants and other suppliers.
    * Maintained document control procedures form all key program documents.
    * Designed an invoice coding system with the Corporate Finance team to maximise efficiencies in tracking program finances.
    * Coordinated input for Executive Monthly reports, Quarterly Reports, Steering Committee Reports, Corporate Finance Monthly Reports.

  • HOBAN Graphic

    Graduate Recruitment Projects Officer

    HOBAN

    - less than a year

    Melbourne, Victoria, Australia

    * Vetted applications for Graduate Positions with the Federal Government.
    * Assisted Graduate Recruitment Manager and Assistant Manager with event session coordination and interview rounds.
    * Provided Executive Assistance to Graduate Recruitment Manager while she was conducting final round interviews with Federal Government recruitment board around Australia.
    * Assisted Graduate Recruitment Manager and Assistant Manager with event session coordination and interview rounds.
    *…

    * Vetted applications for Graduate Positions with the Federal Government.
    * Assisted Graduate Recruitment Manager and Assistant Manager with event session coordination and interview rounds.
    * Provided Executive Assistance to Graduate Recruitment Manager while she was conducting final round interviews with Federal Government recruitment board around Australia.
    * Assisted Graduate Recruitment Manager and Assistant Manager with event session coordination and interview rounds.
    * Provided Executive Assistance to Graduate Recruitment Manager while she was conducting final round interviews with Federal Government recruitment board around Australia.

  • Moran Furniture Graphic

    National Client Services Manager

    Moran Furniture

    - 2 years

    Melbourne, Australia

    * Managed Client Services and After Market department teams (30 staff plus in-house and contracted upholsterers).
    * Ensured that sales, projects, services, fault resolutions and outcomes were satisfactorily delivered within the agreed scope.
    * As a Business Process Owner in Moran’s MOVEX Project, I oversaw the implementation of the Customer Relationship Management (CRM) component in the design and integration of this Enterprise Resource Planning System (ERP). In collaboration with the…

    * Managed Client Services and After Market department teams (30 staff plus in-house and contracted upholsterers).
    * Ensured that sales, projects, services, fault resolutions and outcomes were satisfactorily delivered within the agreed scope.
    * As a Business Process Owner in Moran’s MOVEX Project, I oversaw the implementation of the Customer Relationship Management (CRM) component in the design and integration of this Enterprise Resource Planning System (ERP). In collaboration with the project and business-as-usual (BAU) teams, we re-engineered the sales and service delivery tools and procedures to ensure consistency of service delivery across a complex and large customer service base.

  • Kathmandu Graphic

    Retail Manager

    Kathmandu

    - less than a year

    Melbourne, Victoria, Australia

    * Undertook all facets of Retail Store Management, including customer service, recruitment, training, shift management, merchandising, finances, security and OH&S.
    * Increased store visibility through various projects. Partnered with improved merchandising and sales methods, this contributed to an increase of 35% - 59% increase per week on 2003 – 2004 financial year sales figures.
    * During my tenure, my team and I lifted the Bourke St store from #8 to #1 in Australia.

  • Operations Manager: South Australia and Northern Territory

    REHAME Media Monitoring

    - 1 year

    Adelaide, South Australia, Australia

    * Managed operation of South Australian office, employees and contract reporters located in metro and regional South Australia and Northern Territory. Included management of office technologies.
    * Audited reporters' media summaries, providing proofreading and editorial advice.
    * Attended media events, including politician door-stop announcements to record events in a timely and accurate manner.

  • Cartronics - Australia

    Cartronics - Australia

    1 year

    • Retail Manager

      Cartronics - Australia

      - 1 year

      Adelaide, South Australia, Australia

    • Finance & Administration Manager

      Cartronics - Australia

      - 1 year

      Adelaide, South Australia, Australia

  • Mansfield College, Oxford Graphic

    Administration Manager

    Mansfield College, Oxford

    - less than a year

    Oxfordshire, England, United Kingdom

    Administration Manager for Oxford University's "Oxford Centre for the Environment, Ethics and Society".

  • Network Administration & Software Trainer

    Burnside Primary School

    - 1 year

    Adelaide, South Australia, Australia

  • University of Adelaide Graphic

    Co Chief-Editor : "On Dit" - Student Newspaper

    University of Adelaide

    - 1 year

    Adelaide, South Australia, Australia

  • Customer Service Roles - Casual

    Myer | Baker's Delight | John Martin's Retail Store

    - 5 years

    Adelaide, South Australia, Australia

Education

  • University of Adelaide Graphic

    University of Adelaide

    Bachelor of Arts Majors: Politics

    -

    Activities and Societies: Chief Editorial Team On Dit - Adelaide University Student Newspaper Chief Editorship Tenure: 1 year

  • RMIT University Graphic

    RMIT University

    Diploma GRAPHIC DESIGN

    -

  • College of Media and Publishing (UK)

    Proofreading and Editing Publishing Distinction

    -

Licenses & Certifications

Volunteer Experience

  • Adult Migrant English Program - Volunteer Tutor

    AMEP - Australian Migrant English Program via TAFE SA.

    - 1 year 3 months

    Education

    * AMEP Volunteer Home Tutor: Assisting new adult migrants with their English language skills, as well as providing information about Australian society and services. Weekly tutoring sessions are held in the student's home. Training and support provided by AMEP - TAFE SA.

    * Assisting students who are enrolled with the TAFE SA New Adult Migrant English Program (AMEP) with their resumes and cover letters (onsite TAFE SA campus).

    * For more information, please visit:…

    * AMEP Volunteer Home Tutor: Assisting new adult migrants with their English language skills, as well as providing information about Australian society and services. Weekly tutoring sessions are held in the student's home. Training and support provided by AMEP - TAFE SA.

    * Assisting students who are enrolled with the TAFE SA New Adult Migrant English Program (AMEP) with their resumes and cover letters (onsite TAFE SA campus).

    * For more information, please visit:
    https://www.tafesa.edu.au/courses/education-languages/adult-migrant-english-program

Languages

  • Chinese / Mandarin - 2nd Year Studies @ Adelaide University PCE (Feb - Nov 2017)

    Limited working proficiency

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