Uptick

Do you know your average response time? Or your revenue per engineer? If you have to stop and think or take a guess, then our latest guide is for you. Fire & security businesses often rely on accounting data to understand how things are going, but that only tells part of the story. We've taken the time to pinpoint the metrics that matter to your business and provide actionable tips to help you improve them. Plus, we’ve gathered insights from our survey of hundreds of facilities managers to give you a leg up on enhancing your service offerings. Download it today to find out: ✋ Five key metrics you should be tracking 🩺 How to improve those metrics for better business health. 💡 Simple, actionable tips you can start using today. Get your free copy here: https://lnkd.in/gviPfvuG

It’s starting to feel a lot like Christmas here at our London office! 🎄 We want to take a moment to say a big thank you to both our new and long-standing customers for your trust and support throughout 2024. You’re the reason we keep pushing boundaries to deliver care, growth, and excellence in everything we do. Wishing you all a peaceful holiday season and a Merry Christmas!

Is accurate planning and forecasting for your fire and security business near impossible with your current data? Greg Linehan, Operations Director at FISK GROUP told us how Uptick has helped them access data they didn’t have before, thanks to our easy-to-use dashboards. With everything in one place, his team now has a much clearer view of operations and can plan ahead more effectively. He also mentioned how generating KPI reports is now a quick and simple click of a button. No more spreadsheets. Hear what Greg has to say 👇

🇺🇸 Uptick is now a proud member of the Fire Suppression Systems Association (FSSA). Many interesting innovations are happening in the special hazards space, and we're bringing the software to match. We'll be down in Fort Lauderdale for the Annual Forum early next year - see many of you there!

Want to stop competing solely on price and start elevating your customer service and brand? Join us on 13 January 2025 at 3 pm for a webinar where we’ll show you how to: ➡️ Get the most out of our customer portal. ➡️ Give your customers better visibility of their compliance information. ➡️ Achieve faster turnaround times. We’ve already had great feedback from end users, including Andrew Moloney, one of RAYN Safety | Security's customers. It's free to attend - follow the link below to register👇 https://hubs.ly/Q0300bgL0

Four ways to increase revenue per engineer 👇 1️⃣ Scheduling jobs in the optimal order can make a difference in squeezing another job in the day. That change could have a big impact on your bottom line. 2️⃣ Setting up performance-based incentives could motivate your team and drive productivity. If you have bonuses set up, compare them to industry averages to see if you can do more to be competitive. 3️⃣ Encourage your team to upskill in different areas for better flexibility and position your business as a one-stop shop for engineering services. 4️⃣ Empower your engineers with a mobile app to access everything they need on-site. Revenue per engineer is one of the five metrics that matter in our 10-minute health check guide, created specifically for fire and security businesses like yours. It’s free—grab your copy here: https://lnkd.in/gm4AZvwP

Do you have full visibility of your planned maintenance schedule for the months ahead? If you’re only planning a few days or a week ahead, you’re not alone. Many fire and security managers we come across are often stuck in reactive mode, juggling last-minute schedules instead of staying ahead of the game. That’s why we’ve built our new PPM Dashboard so you can: ➡️ See what PMs are due over the next 12 months ➡️ Get a breakdown of revenue forecasts month by month. ➡️ Plan ahead with forecasted labour requirements, including estimated hours per month. Watch Kyle take you through the dashboard to see how it works 👇

Our US team continues to grow 🇺🇸 Big welcome to Jessa Gargan and Katy Rumrill, MBA, our newest Implementation Managers. They'll be helping our newest customers get up and running with Uptick. Welcome to the team, Jessa and Katy. We're so lucky to have you 🧡

Our teams in Melbourne and Sydney hosted a festive Christmas breakfast for our customers, complete with croissants and coffee 🎄 It was awesome catching up with our customers and hearing what’s been happening as we head into 2025. A huge thanks to everyone who came out and took the time to connect with us. It really means a lot. We can’t wait to see what 2025 brings 🙌

What if you could step back from the day-to-day and focus on the bigger picture? For Trevor Reep, CEO of Reep Fire Protection, that’s now possible. With Uptick, Trevor has empowered his techs to generate quotes and invoices on the spot and send them to customers. This shift has freed Trevor from administrative tasks, giving him the time and headspace to focus on long-term growth. “It’s allowed me to focus on the big picture. I’ve gone from managing the day-to-day to asking: What does the next year, or even five years, look like?” What could you achieve with more time for strategic planning?