About us

About BIG W For over 50 years BIG W has been the trusted backstop of Australian households. We have clothed Australian families, furnished Australian homes and filled Australian toy boxes. We opened our first store on the outskirts of Newcastle in New South Wales in 1964 and have more than 177 stores operating across Australia today. BIG W is proud to provide Australian shoppers with a broad range of quality general merchandise products at low prices. From women's, men's and children's clothing and shoes to homewares, electronics, pet food, cleaning items, party goods, toys and books, BIG W is a popular one-stop-shop for customers seeking great design, brands and value across the country. What we're like BIG W's best and most valued asset is its team of 22,000 passionate people in Australia and Asia. We believe the most vital ingredient to driving our business success is our people and we aim to empower every individual to make a positive contribution, extend career skills and ultimately maximise their potential.

Industry
Retail
Company size
10,001+ employees
Headquarters
Sydney, NSW
Type
Public Company
Founded
1964
Specialties
Womens, Toys, Sporting DIY, and Outdoor, Kids & Baby, Home, Entertainment & Technology, Beauty & Consumables, Mens, Footwear & Accessories, Confectionary, and Underwear & Sleep

Locations

Employees at BIG W

Updates

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    51,949 followers

    What a year it's been for BIG W! We're wrapping up 2024 with huge smiles and even bigger hearts full of gratitude. 💙 To our incredible team, your passion and dedication made this year one for the books. From the Big Whopping Toy Sale to the excitement of our first-ever BIG W Wrapathon and introducing the first collectible program in BIG W stores, Disney Worlds of Wonder, you brought the BIG W magic to life every single day. A heartfelt thank you to our amazing suppliers for partnering with us to deliver exceptional value and products to Aussie families. We’re also incredibly proud to have been named Discount Department Store of the Year 2023 in Roy Morgan's Annual Customer Satisfaction Awards! To our loyal customers, thank you for choosing BIG W. We loved celebrating with you during the openings of our two new stores in Stanhope Gardens and Port Adelaide! And a special thank you for your incredible generosity during our fundraising events this year. Together, we raised over $1,000,000 for our Children's Hospital and Research Institute partners – you truly are the best! Happy Holidays! #BIGWAustralia

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    51,949 followers

    We recently came together to celebrate our incredible team across Australia and Asia at our inaugural team awards, The Truey's! With over 1,000 nominations, narrowing it down to just 16 winners was no easy task. Each nomination, submitted by teammates, highlighted amazing stories that showcased how special our team is and how they show up every day for our customers and each other. The awards presented to our Truey winners were equally meaningful. Crafted from recycled toys by our wonderful partners at BlockTexx, they represent our commitment to making a positive impact on our team, our planet, our customers, and the communities we serve. We're so proud of our team! Congratulations to all the nominees and winners! #Sustainability #Awards #Recognition

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    51,949 followers

    That's a wrap! BIG W is thrilled to have hosted our first BIG Wrapathon event across our stores nationally, with team members, volunteers and celebrities collecting donations and wrapping over 7,000 gifts on one day for Aussie customers. Tennis champion Lleyton Hewitt, children's DJ Lenny Pearce and beloved entertainer Emma Watkins were among the high profile supporters getting behind the cause over the weekend. In its first year, BIG Wrapathon weekend raised an estimated $50,000 to support children's hospitals and research institutes across the country. The event also celebrated the launch of BIG W's charity wrapping paper, designed by kids' in hospital care with proceeds going back to hospital and research partners. Until Christmas, BIG W is also selling $2 fundraising tokens designed by kids dealing with serious illness. Across BIG W's Christmas fundraiser, to date over $470,000 has been raised for programs supporting sick kids and their families. BIG W will also make a donation of $100,000 to further support these programs. A BIG thank you and congratulations to everyone involved, from our customers to team and volunteers. A special thank you to our partners for the incredibly valuable work you are doing every day for Australian families: Sydney Children's Hospitals Foundation (SCHF), Murdoch Children's Research Institute (MCRI), Perth Children's Hospital Foundation, Children's Hospital Foundation and Women's & Children's Hospital Foundation. #BIGW #BIGWrapathon

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  • View organization page for BIG W, graphic

    51,949 followers

    This Christmas, BIG W is wrapt to be hosting Australia's first BIG Wrapathon, a charity gift-wrapping event on Saturday, December 7 across all our stores nationally. Celebrities, community volunteers and BIG W team members will wrap gifts for a gold coin donation to support programs for seriously ill children. Tennis champion Lleyton Hewitt, viral TikTok DJ Lenny Pearce and Emma "Memma" Watkins are among the ambassadors participating in this unique charity fundraiser. Our BIG Wrapathon event celebrates the launch of our new range of charity wrapping paper, featuring artwork by children supported by our national hospital partners. The festive wrap is available in-store and online for $5, with all proceeds going to children's hospitals and research institutes. We're also selling $2 fundraising tokens designed by children in hospital. BIG W will match donations up to $100,000. Proceeds from the sale of the wrap, tokens and Wrapathon donations will benefit our partners across Australia: Sydney Children's Hospitals Foundation (SCHF), Murdoch Children's Research Institute (MCRI), Children's Hospital Foundation, Women's & Children's Hospital Foundation and Perth Children's Hospital Foundation. We can't wait for a BIG day of wrapping and raising funds - join us this Saturday and help us smash our target! As Lleyton would say: COME ON!!! #BIGwrapathon #community #charity #christmas

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  • View organization page for BIG W, graphic

    51,949 followers

    This morning we had the pleasure of opening our newest BIG W store in Port Adelaide. This $4 million investment brings everyday low prices, a fresh new layout and an enhanced shopping experience to the local community in time for the festive season. Over 300 eager customers joined us for the launch, some arriving early to secure their spot. We were also honoured to welcome special guests the Hon. Don Farrell, Minister for Trade and Tourism and Senator for South Australia; the Hon. Joe Szakacs MP, Minister for Local Government, Trade and Investment, and Veterans Affairs; and Claire Boan, Mayor of Port Adelaide Enfield. This store has been thoughtfully designed with the local community in mind, featuring interactive health and beauty departments where customers can try before they buy, along with Direct to Boot for a seamless online pickup experience. Customers can also browse our extensive toy section and Big Bulk Buys section and the store features a fun Party Shop with balloon inflation and elevated fitting rooms for a touch of luxury. Dan Hake, Managing Director BIG W said: "We’re thrilled to join the Port Adelaide community with a store designed to meet the everyday needs of local families. Our goal is to offer not only outstanding value but also a family friendly shopping experience and convenient services like Direct to Boot. This store has been designed with the community in mind, and we’re excited to become a trusted destination in the area.” A huge thank you to our team for their hard work and dedication in bringing this store to life. You’ve created something truly special, and we are honoured to serve the Port Adelaide community. #BIGWAustralia #OurCommunity

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    51,949 followers

    What a night hosting our BIG W Supplier of the Year Awards last night in Sydney! The annual event is an opportuniy to celebrate our collaboration with suppliers and team members who have made significant contributions to our business and our customers over the past 12 months. BIG W was pleased to award Bintex Holdings (Loftex Australia) as our Supplier of the Year 2024, recognised for their innovative leadership in sustainability and product quality, which provides exceptional value for our customers. Their partnership on our Openook range of towels has exceeded our expectations and they were also named our Own Brand Home Supplier of the Year. “Bintex Holdings and BIG W share an amazing partnership. Their ranges have resonated with our customers, driving market share through an offering that is committed to quality and traceability. This achievement is a testament to the power of collaboration and our joint commitment to providing value for Aussie shoppers," said Amanda Lunn, Commercial Director, BIG W. Congratulations to all our nominees and winners across a broad range of categories, we are privileged to work alongside you to make a real difference for families every day. #bettertogether #bigw #supplieroftheyear

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    Wishing a happy anniversary to our Singleton store! Congratulations on 40 years of serving the local community. Past and present team members celebrated this milestone with a special luncheon, including Deb Andrews, a familiar face who has been with the store since its doors first opened in 1984. The nostalgic event gave team members the opportunity to recount cherished memories together, recognising the store's enduring commitment to its customers and the Singleton community. The anniversary underscores BIG W Singleton's role as more than just a retail store; it's a community hub where generations of families have shopped, celebrated milestones and created lasting memories. #BIGWAustralia #OurPeople #StoreAnniversary

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    Introducing Adam Ladanay, a dedicated Store Manager at BIG W with an inspiring 31-year career journey. Adam began his adventure at BIG W Macquarie shortly after finishing school in 1993, starting in the back dock. From receiving stock and pushing shopping trolleys, he quickly moved up to the shop floor as a sales assistant and within five years achieved the position of Department Manager. His journey took an exciting turn with the flagship store opening at Warringah Mall in Sydney, where Adam transitioned to Nightfill Manager within two years. Promotions continued, leading to roles such as Softgoods Sales Manager at Wetherill Park and Assistant Store Manager at Fountain Gate in Victoria. Adam embraced new challenges, overseeing multiple store openings, including BIG W Morwell and BIG W Echuca, while also completing relief roles as an Area Manager and Health and Safety relief. Reflecting on his time at BIG W, Adam shared, “Working with so many great mentors has shaped my career. The team is what makes this business thrive—without them, we are nothing.” The advice Adam offers to aspiring retail professionals emphasises the importance of embracing discomfort and investing in team growth. “Don’t be scared to make mistakes. Learn from them to help yourself and our business grow,” he advises. Looking ahead, Adam is passionate about continuing to mentor emerging leaders and teams, eager to make a meaningful impact within BIG W. #BIGWAustralia #OurPeople

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    BIG W is honoured to have been gifted an incredible artwork by Melody Finlay, Availability Leader at our Mount Hutton store. Mel, a proud Wiradjuri woman who lives and works on Awabakal land, created “This Is Us” to recognise the journey of our First Nations team members and the support of allies across the business. The artwork is proudly displayed in our Support Office in Norwest, accompanied by a plaque that shares the story behind this beautiful piece.  #diversity #inclusion #FirstNations #BIGW

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    51,949 followers

    30 incredible years of serving the Brown Plains community! Today past and present team members joined together at our Brown Plains store for a celebatory morning tea, sharing stories of the store's rich history. A huge shoutout to Trish for her amazing party outfit as well as Kym, Cheryl and Iona who helped open the store and continue to show dedication and passion 30 years later. We're also incredibly proud of Store Manager Sharon's journey. From starting her BIG W career at Brown Plains on opening day to returning as a leader in 2022, her commitment to the team and community is truly inspiring. Congratulations team Brown Plains! #bigwaustralia

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