Alaa Saayed

At Identidad Technologies, 40% of our leadership roles are held by women. However, the GLF - a techoraco brand DIB 2024 Report reveals that only 28% of companies have over 20% women in executive roles. We are committed to empowering women in telecom, breaking barriers, and shaping futures. #IdentidadTelecom #IdentidadTech #WomenInTech #Leadership #Telecom #GLF

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📢 #Communications Leaders: Ready to turn the #AI hype into reality? Join us on October 15, at 11:00 am GMT, for a hands-on workshop webinar hosted by Cloobees and Salesforce experts and Gigaclear’s CTIO Catherine Warren. We'll cut through the AI hype and tackle your challenges, including: 🔹Tips for taming runaway AI costs 🔹How to turn data overload into actionable insights 🔹Ways to innovate, while keeping data locked down 🔹Advice on dispelling AI scepticism among teams 🔹How to craft AI policies that protect your business That’s not all - you’ll also get the inside scoop from industry leaders and experts across the AI and Comms landscape. Plus Catherine's real-world journey of implementing AI, covering her successes and lessons learned along the way. Take control of your AI future! Register now — link in the comments! ⬇️ For more info reach out to Jay Dyer 🐝 #AI #Comms #Communications #AIWorkshop #Salesforce #Cloobees

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Becoming an AI-amplified telco calls for more than being fascinated by the technology’s potential and piloting use cases. We discuss here: https://lnkd.in/gT4Z3GrQ #AI #telcos #AIgovernance

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This marks a huge milestone for #Africa continent, with #smartphone market finally surpassing feature phones with the highest smartphone growth rate globally of almost 20% YoY in 1Q24. Therefore, it represents a strong opportunity for Smartphone vendors, like Transsion and Xiaomi Technology, which that are growing super fast in the region with 31% and 53% YoY growth! More insights and data on Africa Top 5 Smartphone players below: Dr. Ramazan Yavuz Akash B. Arnold Ponela Francisco Jeronimo Eric Prothero IDC IDC Asia/Pacific IDC Europe Kiranjeet Kaur Navkendar Singh Simon Baker Will Wong Kitty Fok Antonio Wang

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The UK is set to switch off its PSTN by 2027, transitioning to a fully digital communication infrastructure. This significant move raises questions about the future of telecommunications in the US. Our latest article delves into the implications, benefits, and challenges of this transition. Discover how digital communications can transform the industry and what it means for businesses and consumers alike. #DigitalTransformation #VoIP #TelecomRevolution #FutureOfCommunications #PSTNSwitchoff https://lnkd.in/e9CWsjPt

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In today's telecom landscape, operators are focused on efficiency, innovation, and resilience amidst tough competition. Telcos are digitizing operations, forming strategic partnerships, and exploring outsourcing options such as staff augmentation and managed services, to improve their unit economics and cope with the growing business complexity. Mobileum recognizes the need for a more strategic and outcomes-driven approach to telecom management. Our Outcome-Based Managed Services are designed to align with Telco business objectives, delivering tangible results and driving growth. Explore more: https://hubs.ly/Q02sR7Vn0 #ManagedServices #Roaming #RevenueAssurance #FraudManagement #NetworkSecurity #ServiceAssurance #NetworkIntelligence

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Quick reminder that our #webinar "Master Telecom Data Collection for Better Decision-Making" for Telecom Regulators starts today at 11am UTC+1! Join us live to discover: ✅The power of telecom data collection and its importance for regulatory success ✅What type of data telecom regulators need to collect. ✅Best practices for effective data collection methods. ✅Methods to collect telecom data from operators. ✅How to use data insights to enhance decision-making and improve customer experience. It's not too late to join! 👉Register to Join us: https://lnkd.in/ePij_t9P

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How the emerging gen AI ecosystem for telcos is taking shape. #InvencesInc #EpicSkills #Purview #ZenTel #MobilityVirtualizationInc #SynapsIQ #ContrailNetworkInc #GenAI #AI #Telecom #Telcos #EmergingTech #TechInnovation #ArtificialIntelligence #Ecosystem #TechnologyTrends #DigitalTransformation #RCRWireless #Telecommunications #AIinTelecom #FutureTech

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Telefonica Tech and IBM have announced a new partnership to enhance their offerings through the integration of IBM's GenAI technologies. This collaboration aims to leverage AI to drive innovation and efficiency in their services. The partnership is expected to bring advancements in digital transformation and cloud solutions. Both companies are focused on improving operational capabilities and delivering cutting-edge solutions to their clients. https://lnkd.in/gxy34apM #TechNews #IBM #AI #Partnership #DigitalTransformation #CloudSolutions #Innovation #TechUpdates #BusinessCollaboration #GenAI #UnderstandingEnterpriseTech #EnterpriseTechnologyNow #EnterpriseTechnologyToday

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Telcos needing to pivot to becoming techcos, is not a new idea Sebastian Barros admits, but this time, telcos have to compete with the likes of Google, NVIDIA, Alibaba, and more, while having to stem the downward spiral in telco valuations. Sebastian thinks the way forward is clear and outlines it in his opinion piece. #cxpose.tech #telcos #valuations #techcos https://lnkd.in/g-uZbybM

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The three big telco AI questions. #InvencesInc #EpicSkills #Purview #ZenTel #MobilityVirtualizationInc #SynapsIQ #ContrailNetworkInc #TelcoIndustry #AI #Telecommunications #ArtificialIntelligence #Technology #DigitalTransformation #TelecomInsights #IndustryAnalysis #Innovation #FutureofTelco #AIinTelecom #TechTrends

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Customized Contact Center Services Crafted for Telecom, Cable, and Satellite Providers: We leverage cutting-edge AI to empower agents, designed to seamlessly blend human expertise with intelligent automation. Our agents provide seamless, omnichannel support, handling inquiries via calls, chats, emails, and social media – all 24/7 in English and Spanish languages. Our expertise goes beyond exceptional service. With over 450,000 calls handled monthly and a staggering 150,000 sales units signed up every month, success is in our DNA. Here's what sets KGiS apart: • Empathy First: Our agents prioritize understanding your customers' needs, not just reciting answers. • Relationship Builders: We foster long-term connections that keep customers coming back. • Driving Business Growth: Exceptional customer experience translates to customer loyalty and increased sales. #CustomerSupportExcellence #CustomerExperienceFirst #CustomerCentricSupport #CustomerSatisfactionGuaranteed # #CustomerFocusedSupport #CustomerSuccessStories

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Mexico's Next President - Tomorrow at 9am CST Register Here: https://lnkd.in/eEhFa3pX Join Fiscal Note Global Intelligence for its upcoming webinar looking at Mexico’s 2024 elections and their impact on the business and security environment. On June 2, Mexican voters will head to the ballot box to elect a new president and legislature. Polls currently predict that Claudia Sheinbaum will succeed Andrés Manuel López Obrador, widely known as AMLO, as Mexico’s next president. Whoever assumes office will do so amidst challenging economic and security conditions. Policies that had brought relative stability to Mexico – from nearshoring to the existing free trade agreement between Canada, Mexico and the US – could hang in the balance. FrontierView (Part of FiscalNote) MexicoView Mexico Business Events Dragonfly (Part of FiscalNote) Oxford Analytica (Part of FiscalNote) Pablo Reynoso Brito Dominika Bryndal Meritxell Arroyo

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In the digital era, a high-speed, reliable internet connection is the lifeblood of any successful enterprise. Enter Fiber Internet—a game-changer that not only accelerates data transfer but also brings substantial cost savings to the table. Pair it seamlessly with SIP (Session Initiation Protocol) Voice Service, and you've got a strategic alliance. 📞💻 Consolidating data and voice services not only enhances communication efficiency but also results in significant cost reductions. It's the ultimate win-win—elevated connectivity and optimized budgets. We've witnessed the transformative impact on businesses. How has the synergy of Fiber Internet and SIP Voice elevated your company's operations? Let's share success stories and insights! 🌐💬 hashtag #BusinessConnectivity #FiberInternet #SIPVoice #SmartSolutions

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Location Data!👇 Explore the dynamic intersection of location and #GBS. This webinar unveils crucial insights from SSON Research & Analytics global footprint survey, examining the vital role of #location in shaping strategies for leading #SSOs. Why you can't miss this! ➕ more of the below content 🤷‍♀️ Where to go, and Why? ✔ Reasons and plans to change Register 👉 https://lnkd.in/gQGS5_2e #businesstransformation #sharedservices #GCC #businessoperations #offshore #nearshore

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Discover the future of communication in Latin America! In our latest market insight, sponsored by C3ntro Global, HOT TELECOM's President, Isabelle Paradis, explores how DID services are transforming LATAM businesses. From boosting remote work capabilities to propelling digital transformation and global outreach, the impact is profound. C3ntro Global is at the forefront of making this happen, as it guides operators and businesses through the complexities of LATAM's telecom environment. Dive into the details and explore how this revolution is reshaping connectivity in Latin America! Read article: https://lnkd.in/eW2jbQiw #insights #article #SMS #voice #DIDs #LATAM #DigitalTransformation #RemoteWork

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🚨 Attention policy wonks, tech & telco geeks, and … fortune tellers! 🕰️ Buckle up and get ready to hop into our digital DeLorean and zoom into the future of telecom: the internet lab brings you the ‘Telecom Time Capsules’. 🎞️ What's in these capsules? Not Nespresso, but our bite-sized videos do pack a punch with: ↪️ expert predictions on the evolving needs of a thriving connectivity environment for users and businesses, and ↪️ crucial insights on what policy-makers should (1) enable and (2) avoid. 🤔 Why does this matter? Today, 5 September, the Council’s Working Party on Telecommunications and Information Society meets under the leadership of the Hungarian Presidency. On the agenda: the draft Council Conclusions on the European Commission’s White Paper on “How to master Europe’s digital infrastructure needs?”. 🔗 https://lnkd.in/e52NgiYi Ready to become the Marty McFly of telecoms policy, armed with the knowledge to shape the future? We’ll be Doc Brown guiding you on the adventure! Our first guest of this series brings the regulator’s perspective: Professor Kostas Masselos, President of the Hellenic Telecommunications and Post Commission (EETT) and 2024 Vice-Chair of the Body of European Regulators for Electronic Communications (BEREC). 📺 Watch now - no flux capacitor required: https://lnkd.in/eNXRgXtK Some of the pearls of wisdom shared by Prof. Masselos: 🗣️ Digital transformation: “Telecom networks are not an objective by itself, but a platform for the digital transformation of public and private sector, but also our everyday life.” 🗣️ Service innovation: “Future networks will not be about speed. (...) the selling point of higher speed is already exhausted... Future networks will be about the new services these networks will make possible.” 🗣️ Technological neutrality: “Our future ambitious connectivity objectives should be technology neutral. We should not get stuck to specific technologies, but (...) achieving our ambitious gigabit connectivity objectives in the most cost-efficient way requires a hybrid technology solution.” 🗣️ Sustainability: “Most important, we should not forget adding the word ‘sustainable’ next to the word ‘future’ as regards telecom networks.” Join us as we unpack the road ahead, and let’s ensure we can say, “Everything looks great!” and not “What the hell is this?”. ⚠️ Tag a policy maker who needs to see this! Remember, the future of connectivity is calling – will you answer? 📞 #TelecomTimeCapsules #TTC #Council #TelecomRegulation #TelecomPolicy #EU #DigitalEU #DigitalNetworksAct #NetworkFees #FairShare #BetterRegulation #FutureTelecoms #WhitePaper #OpenInternet #NetNeutrality #IPInterconnection #telecoms #EUpolicy #connectivity #sustainability #EUCouncil #HU24EU #ΕΕΤΤ #BEREC

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📣 A B2B #survey is born by Global Surveyz: vcita's State & future of SMB-serving organizations 📊 We surveyed 100 senior decision-makers in Telco and Marketing industries to shed light on their biggest challenge and priorities. ⚠️ Spoiler Alert: 75% of organizations are spending between 11-30% of their total annual budget on AI development. 🙏 Thank you, Danit Ianovici and Miriam Rafaeli from vcita for a great #contentmarketing and #marketresearch project.

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