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Consumers are more digitally savvy than ever before, effortlessly bouncing across channels and brands, making up their minds as they go. In fact, 49% of users visit 2-4 websites before they decide to make a purchase.* So how can we make sure our marketing is on-brand and in-sync with our brand message across platforms? By amplifying and strengthening that message with synchronized marketing.
Marketing is a team sport - each message needs to be in tune with another to survive in the ever-evolving advertising ecosystem. Marketers need to start thinking beyond a single campaign, and more about ensuring our messages are in-sync with one another, and the overall brand message.
Simply put, it’s taking integrated marketing ideas and expanding on them with the consumer in mind. There’s no need to abandon your marketing strategies, because a simple tweak may be all that’s missing in your plan. Here are five areas you can fine-tune to make sure you’re nailing your marketing efforts every time.
Define your purpose
What do you offer your clients that others can’t? What problems are you solving and how? Define what makes you unique, and let that message be the anchor that keeps your brand message consistent throughout, even when you introduce new products.
Keep the dialogue going
Thanks to the evolution of social media, marketers can continuously engage with their audience to keep their brand front-of-mind. A conversation that starts on Facebook can easily spill over to Twitter, blogs, and other mediums, amplifying the message for your audience. Let your customers know you care by responding to comments, complaints, and questions quickly and compassionately across all platforms.
Sync up your various platforms
Digitally-conscious consumers often blur the line between online and offline, reality and virtual reality. When marketing is synchronized, all touchpoints feed off each other. The conversational nature of social media is a great way to kick off a campaign online and then use the promoted hashtag on print, out-of-home and video ads, seamlessly marrying offline and online marketing efforts.
Repurpose and recycle content
Create content that you can repurpose across multiple channels. 60% of marketers produce at least one new content piece every day,** but pumping brand new content can be expensive. However, a stimulating white paper can be condensed into a blog piece, excerpts of key learnings can be shared on social media with a link to download the full report, and you can feature it on a company podcast discussing similar topics.
Treat employees like brand advocates
Employees are the heart and soul of the brand and can act as a direct line to a broader audience. People are more aligned with their online profiles than ever before, and happy team members that are proud of what they do will sing about it from the rooftops across multiple platforms. And their reach is incredible - a recent study found that employees have on average ten times more connections than branded channels online.*** They are the messengers that can make or break your brand, so make them feel valued and appreciated.
Synchronized marketing is all about thinking beyond a single campaign, and making sure every message we send out harmonizes across all channels. It’s tougher than ever before to know how and where a customer will see your brand for the first time, so make sure you provide a consistent experience throughout your marketing efforts.
*Source: Gallup
** Source: WordStream
***Source: MSLGROUP
