Customer Happiness Awards

The Customer Happiness Awards 2024 has created a wonderful buzz on social media, celebrating brands that go the extra mile to bring joy and loyalty to their customers. We are proud to have brought this platform to life and grateful for the overwhelming support and engagement it has received. Thank you for sharing this experience with us! 💛 #CHA2024 #CustomerHappinessAwards2024

The Plan3Media team extends heartfelt gratitude to all participants, esteemed jury members, and everyone who contributed to making this event a phenomenal success. Shoutout to the amazing P3M team behind this spectacular event!  Jatin Deepchandani Ekaterina Bakeeva CMCA, AMS, PCAM Pulkit Narula Megha S Anthony Vijay Sonawane Aruna Avanthika Saravanakumar See You Next Year! #Plan3Media #EventSuccess #Gratitude #SeeYouNextYear #CHA2024

A huge round of appluse for the Gold Winner of Customer Happiness Professional of the Year - Francis G., Chief Community Management Officer at Nakheel Communities! This award is presented to a person who is an integral part of their organisation with extensive experience who has driven transformational change to adapt to customer needs and deliver customer happiness. This individual has created massive cultural and thinking shifts within the organization to stay constantly relevant to its stakeholders This accolade was presented by Cary Lawton, Director Customer Experience at Aramex, Mazen KHATIB, Head of Alternative Channels & Customer Experience at Deem Finance and Nuran Mekky, Group Head of CVM Operations and Customer Experience at Gargash Group. #CHA2024 #customerhappiness2024

Kudos to Sheryl Dumasia, Group Director Client Experience - Middle East and Africa at Lifecare International, the Silver Winner in the Customer Happiness Professional of the Year category! This award is presented to a person who is an integral part of their organisation with extensive experience who has driven transformational change to adapt to customer needs and deliver customer happiness. This individual has created massive cultural and thinking shifts within the organization to stay constantly relevant to its stakeholders This accolade was presented by Cary Lawton, Director Customer Experience at Aramex, Mazen KHATIB, Head of Alternative Channels & Customer Experience at Deem Finance and Nuran Mekky, Group Head of CVM Operations and Customer Experience at Gargash Group. #CHA2024 #customerhappiness2024

Congratulations to Paru Budhathoki, Guest Experience Executive at Hilton Dubai Palm Jumeirah for winning the Bronze Award for Customer Happiness Professional of the Year! This award is presented to a person who is an integral part of their organisation with extensive experience who has driven transformational change to adapt to customer needs and deliver customer happiness. This individual has created massive cultural and thinking shifts within the organization to stay constantly relevant to its stakeholders This accolade was presented by Cary Lawton, Director Customer Experience at Aramex, Mazen KHATIB, Head of Alternative Channels & Customer Experience at Deem Finance and Nuran Mekky, Group Head of CVM Operations and Customer Experience at Gargash Group. #CHA2024 #customerhappiness2024

Congratulations to ORO24 Developments for Winning Gold for CH Real Estate Developer Of The Year, at the 6th Customer Happiness Awards! This award Real Estate Developers that deliver great customer experience by meeting evolving market trends and customer expectations. This award was proudly presented by First Lieutenant Khalid Muhammed Banasser. #CHA2024 #customerhappiness2024

A big cheer for the Silver Winner of the Ch Real Estate Developer Of The Year - Sobha Realty. This award Real Estate Developers that deliver great customer experience by meeting evolving market trends and customer expectations. This award was proudly presented by First Lieutenant Khalid Muhammed Banasser. #CHA2024 #customerhappiness2024

A round of applause for Sobha Realty- Gold Winner in the Best Use Of AI To Enhance Customer Happiness category! This category recognizes organizations that have effectively utilized artificial intelligence (AI) technology to enhance customer happiness and satisfaction. By harnessing the power of AI, these organizations have revolutionized the way they interact with and serve their customers. Presenting the award are Serra Tileylioglu, Digital Transformation Senior Manager at Du and LADISLAU BATALHA, CEO of International Customer Experience Institute #CHA2024 #customerhappiness2024

A heartfelt congratulations to Telecommunications and Digital Government Regulatory Authority, Silver Winner in the Best Use Of AI To Enhance Customer Happiness category at the 6th edition of the Customer Happiness Awards! This category recognizes organizations that have effectively utilized artificial intelligence (AI) technology to enhance customer happiness and satisfaction. By harnessing the power of AI, these organizations have revolutionized the way they interact with and serve their customers. Presenting the award are Serra Tileylioglu, Digital Transformation Senior Manager at Du and LADISLAU BATALHA, CEO of International Customer Experience Institute #CHA2024 #customerhappiness2024

Congratulations to HSBC for winning the Gold award in the Most Innovative Customer Happiness Initiative! This award recognizes organizations that have introduced an innovative product, service, or process that significantly enhances its relationship with customers. By driving simple, engaging, and seamless experiences, they have successfully improved customer satisfaction and loyalty, while also achieving profitability The award was presented by Serra Tileylioglu, Digital Transformation Senior Manager at Du and LADISLAU BATALHA, CEO of International Customer Experience Institute #CHA2024 #customerhappiness2024