Unit 5-The Corporate Culture-Impact and Implications

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The Corporate Culture-Impact

and Implications
What Is Organizational Culture?
Eight Dimensions
(Characteristics)
Innovation
Attention to detail
Decisiveness
Team orientation
Outcome orientation
Aggressiveness
Supportiveness
Rewards emphasis
Types of Culture
Types of Culture..cont’
What Do Cultures Do?

Culture’s Functions/ Importance:


1. Defines the boundary between one
organization and others.
2. Conveys a sense of identity for its members.
3. Facilitates the generation of commitment to
something larger than self-interest.
4. Enhances the stability of the organization
Culture and Ethics

• Culture is the sum of attitudes, values, goals, and


practices shared by individuals in a group,
organization, or society.
• Cultural norms are the shared and sanctioned
systems of beliefs and practices that are passed
down through generations and characterize a cultural
group
• Interpretations of what is moral are influenced by
cultural norms
• If a firm’s culture encourages or rewards unethical
behavior, the employees may act unethically
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Categorization of Ethics System
• Two categorizations of ethics system:
– Compliance approach
– Value based approach

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Compliance Culture

• Traditional ethics based culture focused on


compliance
• Establish their rules of conduct and put penalties in
place for anyone who disobeys those rules.
• Use a legalistic approach to ethics
• They don't empower employees to be ethical actors,
but rather use strict rules of fear and punishment to
enforce the code
• Employees are motivated to act out of fear of
consequence as opposed to being motivated because
of some moral or ethical compass 8
Continue…
• Good in the short term
• This type of ethics code focuses more on the 'thou
shall not,' rather than the 'thou shall.‘
• Drawbacks:
– Employees are not motivated by an interior moral
compass or from an ethical place; they are simply
avoiding punishments.  
– A reactionary response rather than a proactive one. 
– Employees do not have an ethical standpoint of its
own. 
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Continue…
• To run compliance based ethics:
– Prevention and detection of criminal conduct with rules
and policies
– Rules need to be communicated
– An oversight board of the ethics and compliance
program
– A corporate compliance officer
– Monitoring and auditing of the ethics compliance
program
– A whistleblower forum
– Discipline to enforce the program
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Value/ Integrity based Culture
• Relies upon self-policing and motivation, rather than
coercion.
• Focuses on the 'thou shall,' rather than the 'thou
shall not.‘
• Have established core principles that ask everyone to
adhere to the principles and govern themselves
accordingly
• The focus of this type of corporate culture is on
values such as trust, transparency, and respect to
help employees identify and deal with ethical issues
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Value based Culture…continue
• Drawbacks:
– Does not provide a clear direction for employees
– Require training as opposed to just applying a specific
set of rules to a situation as in compliance based
program.
– Employees have difficulty making ethical choices if
they cannot readily identify the ethical choice

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Building a Value-Based Corporate Culture

• Consistency in word and deed


• Creating a shared vision
• Value based leadership training
• Measurement
• Recognition

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Ethics Programs Synthetizing/ Risk Based
Approach
• A conceptual framework that emphasizes using the
best of both approaches
• An organization should adopt compliance based
codes of conduct and from the integrity side a
corporate culture that is value based

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Ethical Leadership and Corporate Culture

• Leadership is the ability of influencing a group


towards the achievement of a goal
• Two key type’s:
– Ethical individual dimension: Personal traits and
characteristic such as integrity, honesty and
trustworthy
– Ethical manager dimension: A manager who
proactively looks for influence on employees’
legitimate behavior

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How Organization Cultures Form

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Effective Leadership

• Influencing group towards achievement of goal


• Emphasizing on new ideas
• Empower employees rather than controlling
• Emotional maturity
• Initiation
• Removing obstacles rather than adopting it

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