Food and

Beverage
Services NC
II
PROVIDE ROOM SERVICE
80 HOURS
EVIDENCE PLAN

Provide
Room
Service
 TABLE OF
SPECIFICATION

Provide
Room
Service

ANNA-LYN B. NIEVA
RODELYN C. ABEGONIA
JENIFFER M. NATIVIDAD
PROVIDE ROOM
SERVICE
Take & Process Room Service
Orders
Set-up Trays & Trolleys

Provide Room Service Account

Present & Serve Food &

Beverage to Guests

Clear Away Room Service

Equipment

80 hours
 TRAINING DURATION
25 hrs.
Take & Process Room Service
Orders
Set-up Trays & Trolleys

Provide Room Service Account

Present & Serve Food &

Beverage to Guests

Clear Away Room Service

Equipment

80 hours
 TRAINING DURATION
Take & Process Room Service
Orders
15 hrs
Set-up Trays & Trolleys

Provide Room Service Account

Present & Serve Food &

Beverage to Guests

Clear Away Room Service

Equipment

80 hours
TRAINING DURATION
Take & Process Room Service
Orders
Set-up Trays & Trolleys
20 hrs.

Provide Room Service Account

Present & Serve Food &

Beverage to Guests

Clear Away Room Service

Equipment

80 hours
TRAINING DURATION
Take & Process Room Service
Orders
Set-up Trays & Trolleys

Provide Room Service Account

10 hrs.
Present & Serve Food &
Beverage to Guests

Clear Away Room Service

Equipment

80 hours
TRAINING DURATION
Take & Process Room Service
Orders
Set-up Trays & Trolleys

Provide Room Service Account

Present & Serve Food &

Beverage to Guests
10 hrs Clear Away Room Service
Equipment

80 hours
PERCENTAGE HOUR OF
LEARNING OUTCOME
31 %
Take & Process Room Service
Orders (25 hrs)
Set-up Trays & Trolleys (15 hrs)
Provide Room Service Account
(20 hrs)
Present & Serve Food &
Beverage to Guests (10 hrs)

Clear Away Room Service

Equipment (10 hrs)

80 hours
PERCENTAGE HOUR OF
LEARNING OUTCOME
Take & Process Room Service 18 %
Orders (25 hrs)
Set-up Trays & Trolleys (15 hrs)
Provide Room Service Account
(20 hrs)
Present & Serve Food &
Beverage to Guests (10 hrs)

Clear Away Room Service

Equipment (10 hrs)

80 hours
PERCENTAGE HOUR OF
LEARNING OUTCOME
Take & Process Room Service
Orders (25 hrs)
Set-up Trays & Trolleys (15 hrs) 25 %

Provide Room Service Account

(20 hrs)
Present & Serve Food &
Beverage to Guests (10 hrs)

Clear Away Room Service

Equipment (10 hrs)

80 hours
PERCENTAGE HOUR OF
LEARNING OUTCOME
Take & Process Room Service
Orders (25 hrs)
Set-up Trays & Trolleys (15 hrs)
Provide Room Service Account
13 %
(20 hrs)
Present & Serve Food &
Beverage to Guests (10 hrs)

Clear Away Room Service

Equipment (10 hrs)

80 hours
PERCENTAGE HOUR OF
LEARNING OUTCOME
Take & Process Room Service
Orders (25 hrs)
Set-up Trays & Trolleys (15 hrs)
Provide Room Service Account
(20 hrs)
Present & Serve Food &
Beverage to Guests (10 hrs) 13 %

Clear Away Room Service

Equipment (10 hrs)

80 hours
PERCENTAGE OF CLASS
HOUR
Take & Process Room Service
Orders (25 hrs) 31%

Set-up Trays & Trolleys (15 hrs) 18%

Provide Room Service Account

25 %
(20 hrs)
Present & Serve Food &
13 %
Beverage to Guests (10hrs)

Clear Away Room Service 13 %

Equipment (10 hrs)

80 hours 100 %
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
3. • 2 ITEMS
30 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
PART 1
1. 1-15
• 15 ITEMS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
PART 1 15
1. 1-15
• 15 ITEMSSCORE

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
PART 1 15 15
1. 1-15
• 15 ITEMS SCORE MINS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
PART 2
2. 16-28
• 13 ITEMS

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
PART 2 13
2. 16-28
• 13 ITEMS SCORE

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
PART 2 13 13
2. 16-28
• 13 ITEMS SCORE MINS

• ESSAY
3. • 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
PART 3
3. 29-30
• 2 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
PART 3 12
3. 29-30
• 2 ITEMS SCORE
TYPE OF TEST
• MULTIPLE CHOICE
1. • 15 ITEMS

• MATCHING TYPE
2. • 13 ITEMS

• ESSAY
PART 3 12 20
3. 16-28
• 2 ITEMS SCORE MINS
TYPE OF TEST
• MULTIPLE CHOICE
PART 1 15 15
1. 1-15
• 15 ITEMS SCORE MINS

• MATCHING TYPE
PART 3 • 13 13
2. 16-28
13 ITEMS SCORE MINS

• ESSAY
PART 3 12 20
3. 29-30
• 2 ITEMS SCORE MINS

30 ITEMS
TYPE OF TEST
• MULTIPLE CHOICE
PART 1 15 15
1. 1-15
• 15 ITEMS SCORE MINS

• MATCHING TYPE
PART 3 • 13 13
2. 16-28
13 ITEMS SCORE MINS

• ESSAY
PART 3 12 20
3. 29-30
• 2 ITEMS SCORE MINS

30 ITEMS 40 SCORE
TYPE OF TEST
43 +2=45
• MULTIPLE CHOICE MINS

PART 1 15 15
1. 1-15
• 15 ITEMS SCORE MINS

• MATCHING TYPE
PART 3 • 13 13
2. 16-28
13 ITEMS SCORE MINS

• ESSAY(SHORT ANSWER)
PART 3 12 20
3. 29-30
• 2 ITEMS SCORE MINS

30 ITEMS 40 SCORE
 2 mins. is
TYPE OF TEST allotted for
instruction
reading
43 +2=45
• MULTIPLE CHOICE MINS

PART 1 15 15
1. 1-15
• 15 ITEMS SCORE MINS

• MATCHING TYPE
PART 3 • 13 13
2. 16-28
13 ITEMS SCORE MINS

• ESSAY
PART 3 12 20
3. 29-30
• 2 ITEMS SCORE MINS

30 ITEMS 40 SCORE
 TABLE OF SPECIFICATION
 
 
UNIT OF COMPETENCY : PROVIDE ROOM SERVICE
 
Learning Outcomes Trainin % Number and Type of Test per Taxonomy No. of
g Items/
Durati Hours Rememberin Understading Applying Analysing Evaluating Creating Scores
on g
L.O.

LO 1.Take and Process Room 25 hrs. 31 3 3 1 1   1 9

Service Orders MC 1,7,12 MT 17,,22, MT 23 MC 11 Essay
25 29
LO 2.Set up Trays and Trolleys 15 hrs. 18 1 3 1     5
MC 3 MT 16,18,24 MC 14
LO 3.Present and Serve Food 20 hrs 25 2 2 1 2 1 8
and Beverage Orders to the MC 2,6 MT19, MC 9 MC 4 MT 26,27 Essay 30
guests

LO 4. Present Room Service 10 hrs 13 1 3 4

Account MC 5 MT 10,15
MC 20)
LO 5. Clear Away Room 10 hrs 13 2 1   1     4
Service Equipment
MC 8, 13 MT 21 MT 28
       
         
Total
80hrs
80
hrs
100%
9 12 3 4 1 1
30
30
WRITTEN TEST
PERFORMANCE TEST
WITH RUBRIC
 RUBRIC for DEMONSTRATION
Components

Goal The learner should be able to Provide Room Service

in accordance with the industry standard.

Role The learner is a Room Service Attendant

Audience The audience include hotel guests.

Situation Given is the simulation area for room service.

Product/Performance for Demonstrate service of Food & Beverage orders to the

Evaluation guest room.

Standard • Take & Process Room Service Orders

• Set-up Trays & Trolleys
• Present & Serve Food & Beverage Orders to the
Guest
• Present Room Service Account
• Clear Away Room Service Equipment.

Rubric See Attached Rubric