Running Head: ATTACHMENT REPORT 1

SHAMBERERE TECHNICAL TRAINING INSTITUTE

DEPARTMENT OF INFORMATION TECHNOLOGY

INDUSTRIAL ATTACHMENT REPORT

AT

CRIME SI POA – RONGAI NAIROBI

FOR

THREE MONTHS

BY

KELVINE WAYIYA WAVOMBA

DICT/7432/022

PHONE: 0793577865

EMAIL:[email protected]

SUBMITTED ON (DATE) 04/05/2023

YOUTH SAFETY AWARENESS INITIATIVE

ATTACHMENT REPORT

DECLARATION

I do hereby declare without any doubt that the work presented in this attachment report is my

own original and independent work and it has not been presented before to the Faculty of

computing information management for the award of Diploma in information communication

technology at SHAMBERERE TECHNICAL TRAINING INSTITUTE. No part of this

report shall therefore be duplicated without my prior consent and that of the Company.

NAME ……………………………………………………REG NO…………………………

SIGNATURE ……………………………………………… DATE …………………………

YOUTH SAFETY AWARENESS INITIATIVE (CRIME SI POA)

INDUSTRIAL SUPERVISOR ………………………………………………………………

SIGNATURE …………………… DATE ………………………….

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ACKNOWLEDGEMENT

This attachment would not have been successful without the cooperation and support

of a number of people who enabled me to gain much more than what the industrial aspects of

the attachment could have given.

First, I would like to appreciate the Almighty God for the charitable time, strength and

attitude that enabled me to complete my attachment period.

I wish to acknowledge the entire CRIME SI POA DIGITAL AND LIVELIHOOD PROJECT

department fraternity for guiding and supporting me to gain experience in several fields and

making the working environment conducive and friendly.

I would like to thank the entire family of SHAMBERERE TECHNICAL TRAINING

INSTITUTE for creating a conducive learning environment that enabled me achieve my

academic success in this field.

Finally, I would like to thank my entire family for providing the necessary resources for me

to pursue this career.

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ATTACHMENT REPORT

EXECUTIVE SUMMARY

This report is compiled in partial fulfilment of diploma in information communication

technology at SHAMBERERE TECHNICAL TRAINING INSTITUTE and it serves to

provide an overview of what the student learned during the attachment period at YOUTH

SAFETY AWARENESS INITIATIVE for the 3 MONTHS training. The sources used in

writing this report includes; observations of underwriting materials that has been carried out

by the company and reading from internet. The report gives a brief description of the history

of the Organization and the functions performed. Organization’s hierarchy chart and brief

introduction of ICT department where the student was attached is outlined. The duties that

were assigned to the student and the knowledge and skills that were acquired are explained in

detail. Evaluation of the Organization on SWOT analysis is explained at length at the end of

the report including conclusions and recommendations for the future of the organization.

Table of Contents
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ATTACHMENT REPORT

DECLARATION........................................................................................................................................2
ACKNOWLEDGEMENT...........................................................................................................................3
EXECUTIVE SUMMARY...........................................................................................................................4
CHAPTER ONE........................................................................................................................................5
1.1 Introduction...........................................................................................................................5
1.2 Purpose..................................................................................................................................5
1.3 Scope and Limitations............................................................................................................5
CHAPTER TWO.......................................................................................................................................6
2.0 YOUTH SAFETY AWARENESS INITIATIVE....................................................................................6
Vision.....................................................................................................................................................8
Mission..................................................................................................................................................8
Core values............................................................................................................................................8
CHAPTER THREE....................................................................................................................................9
3.1.Significance of attachment..........................................................................................................9
3.2.Description of Duties...................................................................................................................9
Formatting and installing software................................................................................................9
Hardware......................................................................................................................................9
Help Desk....................................................................................................................................10
Software Development.................................................................................................................10
2.1 Networking..........................................................................................................................10
3.1 Skills Attained......................................................................................................................11
3.3.Challenges Encountered During the Attachment.......................................................................11
3.4.CONCLUSION.............................................................................................................................12
2.2 3.4.RECOMMENDATIONS....................................................................................................13
3.5.REFERENCES..............................................................................................................................13
CHAPTER FOUR....................................................................................................................................14

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ATTACHMENT REPORT

CHAPTER ONE

1.1 Introduction

Its mandatory that all students of SHAMBERE TECHNICAL TRAINING INSTITUTE

undertaking diploma in ICT is required to undergo an industrial attachment for a period of at

least 3 months in a field relevant to their course of study. It is an essential requirement for

award of any Diploma. The attachment is under supervision and intensive report compilation

required to be submitted to the College on completion.

1.2 Purpose

The report serves to summarize the activities and experiences at YOUTH SAFETY

AWARENESS INITIATIVE. The following are the purpose of the program:

i. To output the knowledge and skills acquired in classroom to a working

environment

ii. To translate the theories and assignments learnt in class into an actual working

environment

iii. To assess interest of the learner in occupations he/she intends to undertake

iv. To expose the learner to work methods not learned in class and to provide

access of equipment and devices that are not available at the college.

1.3 Scope and Limitations

During the attachment period, the student was involved in hardware, software and networking

activities. This report will only cover the parts of the projects and activities done by the

student. The experience during the 3-month period has helped the student to achieve the

objectives of the attachment.

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CHAPTER TWO

2.0 YOUTH SAFETY AWARENESS INITIATIVE

Youth Safety Awareness Initiative (Crime si Poa) is a grassroots organization that works to promote social

justice and a crime free society through education, advocacy and social enterprise targeting children and

young people.

Organization Structure.

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This structure of the YOUTH SAFETY AWARENESS INITIATIVE was keenly structured

so as to promote the underpinning objectives of devolution by recognizing the need to

involve every citizen in governance through public participation.

The CEO mr. PETE OUKO is the head of the organization. He provides leadership and

direction of the organization and signing of cheques.

Mrs MARY MUNGA is the finance director. She makes employees payments and all money

related issues in the company. She does the auditing of how money was used. She is

accountable to all bank and cash.

Mrs SYLVIA MORWABE is the programs director. She directs and oversee how programs

should run and what is needed so that she writes a report after the programs has ended.

Mrs IRENE WERE is the programs co-ordinator. She coordinates all the programs being

undertaken and writes the report to the programs director.

Mrs HALIMA GUYO is the project officer Kajiado County. She manages the whole county

and writes a report to the main office in Nairobi.

Mr ERICK WAWERU is the project officer focused youth and street family. He undertakes

the office in more assistance to the children living in streets and all those youth who are

focused and are able to do something in their life;

Mrs RUTH WAMBUI is the project officer community engagement. She has the mandate to

engage all people in the communities and streets both the young and youth to aid or assist in

whatever they need;

Mrs FLAVIAH MWIKA is the project officer phoenix. She is mandated to undertake all

matters requiring the returning citizens from the prison. She supports them financially to

ensure they feel at home after being returned from the prisons.

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Mrs PHANICE KIMUTAI is the IT and digital livelihood manager. She stands for all IT

related in the organization. That is creation of websites, internet etc.

Vision

To be a crime free society.

Mission

Our mission is to provide social justice and a crime free society through education, advocacy
and social enterprise targeting children and young people

Core values

a) Excellence.
b) Teamwork.
c) Innovation.
d) Integrity.
e) Equity.

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CHAPTER THREE

3.1.Significance of attachment

 It has helped me to assess the occupation of the career that I plan to specialize in

future.

 The program has enabled me to be exposed to the real world with a lot of ease to fit in

than what the course could have given me.

 It has enhanced my rapport and network with the company giving me a good

opportunity of job entry.

3.2.Description of Duties

Formatting and installing software

 Installation of antivirus software (Kaspersky Anti-virus 6.0) and updating it.

 Installation of Operating system (Windows 7, 8.1, 10).

 Installation of Microsoft Office application program (MS office 10, 13, 16, 19).

 Installation of Micro Dynamics NAV.

 Installation of outlook and its configurations.

 Installing Browsers (Firefox) and configuring it.

 Quickbooks installation.

 AutoCAD installation.

Hardware

 Upgrading computers for example replacing CMOS battery and adding RAM.

 Setting up a computer in a new location.

 Replacing faulty peripherals for instance keyboard mouse, monitors etc.

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 Blowing of PC’s and Printers and cleaning them.

 Crimping Ethernet cables.

 Configuring Ethernet cables connections

 Replacing cartridges on printers

Help Desk

 Providing support to users who have problems in network connections

 Helping users with problems in receiving emails

 Helping users with printer connection problems

 Helping users to troubleshoot slow PC’s

Computer operations

 Daily data backup and weekly data backup

 Helping users to access the TALLY printer and use them to print their reports

Software Development

 Helping users with problems in posting data to NAVISION application

 Accessing the database, adding users, deleting and updating their data

 Monitoring how users post information to the application

2.1 Networking

 Identifying problems in the network for example loose cables

 Troubleshooting the problems of network cables

 Resolving user login conflicts

 Configuring proxy settings

 Monitoring the proxy server to ensure every user has access to the network

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3.1 Skills Attained

 Knowledge on printers; dot matrix and laser printers and their functionalities

 Advanced knowledge on Servers, IP phones Switches and routers; their configuration

and use.

 Good rapport and confidence in communication with the staff

 How to be responsible.

 Importance of teamwork and cooperation.

3.3.Challenges Encountered During the Attachment

 Limited access to college’s system; The confidentiality and controlled access of

Navision system through administration and access password for login limited the

practice of the concept covered during the industrial attachment.

 Limited period for training on the activities done by the ccollege and on the ERP

application used.

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3.4.CONCLUSION

The job scope and duties assigned focused primarily on hardware, software and networking.

The work was highly relevant to the field of study in ICT as it includes all computer aspects.

During the period of attachment, valuable knowledge was gained through active participation

and inquisitive learning. Knowledge on how to handle hardware devices for example repair,

cleaning and maintenance was acquired. Use of business application software in particular

Navision was explored. Knowledge on servers, LAN connection and IP phones was also

gained. Skills learned included build of good rapport with the staff and confidence in

communication with senior managers. This industrial attachment proved to have highly

supplemented the student’s insight in the ICT world. It was a beneficial and educating

experience.

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2.2 3.4.RECOMMENDATIONS

The ORGANIZATION should consider providing the students on industrial attachment with

temporary user names to enable them practice on the ERP application (NAVISION)

The ICT department should consider providing enough training of the activities and

application used by the company

3.5.REFERENCES

Dominic, C. K. (2014). Factors affecting the management on the application of enterprise

resource planning system. A case of national cereals and produce board in

Kenya (Doctoral dissertation).

Gil-Alana, L. A., & Singh, P. (2013). Violence and the Market for Food: Evidence from

Kenya. Available at SSRN 2276250.

Rachet, B. (2014). Swot Analysis of Apple Inc. Docs. school Publications.

Susanto, H. (2016). Revealing the Role of ICT for Business Core Redesign.Available at

SSRN.

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CHAPTER FOUR.

RECOMMENDATION ON HOW TO IMPROVE THE ATTACHEMENT PROGRAM.

1. The ICTA should employ more workers who will help in boosting the organizational
activities.
2. The government should educate teachers on E-learning program.

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