VW Up 2012 Maintenance Eng

Service
Maintenance
e-up! 2014 ➤, e-up! 2017 ➤, e-up! 2020 ➤,
up! 2012 ➤, up! 2017 ➤, up! 2020 ➤
Edition 06.2021
Service Department. Technical Information

Service
Maintenance
Heading
1. Engine list
2. Service work
3. General information
4. Descriptions of work
5. Exhaust emissions test
6. 00 Periodic Technical Inspection (PTI)
7. Glossary
8. ---Change history---
Technical information should always be available to the foremen and mechanics, because their
careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness
and safety. In addition, the normal basic safety precautions for working on motor vehicles must, as
a matter of course, be observed.
e-up! 2014 ➤, e-up! 2017 ➤, e-up! 2020 ➤, up! 2012 ➤, up! 2017 ➤, up! 2020 ➤
Maintenance - Edition 06.2021
Contents
1 Engine list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Service work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Information on fixed service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Service tables up to model year ►2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3 Service tables as of model year 2020► . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1 General warnings for working on high-voltage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2 Raising vehicle with lifting platform or trolley jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.4 Entries in service schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.5 Vehicle diagnostic tester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.6 Vehicle identification number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.7 Vehicle data sticker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.8 Severe operating conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.9 Countries with hot climate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.10 Country overview for petrol not compliant with EN 228 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.11 Engine code and engine number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.12 Countries with high levels of dust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.13 Identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.14 Shortened intervals for spark plug replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4 Descriptions of work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.1 Swivel joints and suspension link mountings: inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.2 Front passenger front airbag: checking key switch and “ON/OFF function” . . . . . . . . . . . . 40
4.3 Battery (12V): checking battery terminal clamps for secure seating . . . . . . . . . . . . . . . . . . 42
4.4 Battery (12V): checking using battery tester with printer VAS 6161 . . . . . . . . . . . . . . . . . . 44
4.5 Tyres: checking condition, wear pattern, tyre pressure and tread depth . . . . . . . . . . . . . . 44
4.6 Brake and clutch system: change brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4.7 Brake system and shock absorbers: inspecting for leaks and damage . . . . . . . . . . . . . . . . 61
4.8 Brake pads of front brake discs and rear drum brake linings: checking thickness and
condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.9 Brake fluid level: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.10 Three-phase current drive: calibrating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.11 Natural gas tank: renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.12 Natural gas filler connection and sealing cap: checking condition, if necessary cleaning and
checking seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.13 Fault memory of all systems: reading with vehicle diagnostic tester, correcting possible
faults according to repair guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.14 Natural gas system: resetting interval display if a check in line with ECE ruling 110 has
been carried out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.15 Natural gas system: visually inspecting natural gas tank for corrosion and leakage . . . . . . 67
4.16 Natural gas system: checking wax layer between natural gas fuel tank and fuel tank shut-
off valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.17 Boots: inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.18 High-voltage battery: checking charge level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.19 Maintenance of high-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.20 High-voltage battery: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.21 Interior and exterior body: inspecting for corrosion with doors and flaps open . . . . . . . . . . 74
4.22 Poly V-belt: renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.23 Poly V-belt: checking condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.24 Cooling system: checking frost protection and coolant level . . . . . . . . . . . . . . . . . . . . . . . . 76
4.25 Air filter: cleaning housing and renewing filter element . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4.26 Multi-purpose additive for petrol fuel: adding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.27 Engine and components in engine compartment: inspecting for leaks and damage (from
above and below) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Contents i
4.28 Engine oil level: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

4.29 Engine oil: Draining, renewing oil filter and filling engine oil. . . . . . . . . . . . . . . . . . . . . . . . . 88
4.30 Engine oil: capacities and specifications up to model year ►2020 . . . . . . . . . . . . . . . . . . . . 92
4.31 Engine oil: capacities and specifications as of model year 2021► . . . . . . . . . . . . . . . . . . . . 93
4.32 Panoramic sliding sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4.33 Road test: performing (driving behaviour, noises, air conditioner etc.) . . . . . . . . . . . . . . . . 100
4.34 Wheel securing bolts: tightening to specified torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
4.35 Radio code: reading using vehicle diagnostic tester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
4.36 Radio/navigation system: entering PIN of anti-theft coding and storing local radio stations
to station buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
4.37 Tyre pressure monitoring: performing basic setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
4.38 Tyre repair set: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.39 Window wash/wipe system and headlight washer system: checking function . . . . . . . . . . 105
4.40 Headlight adjustment: checking halogen headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
4.41 Headlight adjustment: checking fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
4.42 Sliding sunroof drains at rear: checking for blockage, cleaning if necessary . . . . . . . . . . . . 114
4.43 Service interval display: resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
4.44 Track rods: checking clearance, attachment and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4.45 Dust and pollen filter: cleaning housing and renewing filter element . . . . . . . . . . . . . . . . . . 118
4.46 Transportation mode: switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
4.47 Transportation devices: removing blocking pieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
4.48 Clock and date: setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4.49 Underbody: inspecting for damage to underbody sealant, underbody panels, routing of
lines, plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
4.50 Toothed belt (petrol engines): renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
4.51 Spark plugs: renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
4.52 Warning stickers: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
4.53 Plenum chamber: checking water drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
5 Exhaust emissions test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
5.1 Exhaust emissions test for petrol engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
6 00 Periodic Technical Inspection (PTI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
7 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
8 ---Change history--- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
ii Contents
1 Engine list
(VIGG001559; Edition 06.2021)
This chapter provides information on the following subjects:
Petrol engines ⇒ page 1
Electric motor ⇒ page 2
Note
To ease the search for an engine, the engine codes are listed in
alphabetical order.
Petrol engines
Engines ⇒ Petrol engine Petrol engine Petrol engine Petrol engine
Displacement I 1.0 1.0 1.0 1.0
Engine code CHYA CHYB CHYE CHZA
No. of cylinders/valves 3/4 3/4 3/4 3/4
per cylinder
Power kW at 44/5000 55/6200 44/5000-5500 66/5500
rpm
Torque Nm at 95/3000-4300 95/3000-4300 95/3000-4300 160/1500-3500
rpm
Bore Diame‐ 74.5 74.5 74.5 74.5
ter, mm
Stroke mm 76.4 76.4 76.4 76.4
Compression ratio 10.5 10.5 10.5 10.5
Injection/ignition Motronic ME Motronic ME Motronic ME Motronic Bosch
17.5.20 17.5.20 17.5.20 ME 17
PFI PFI PFI TSI
RON unlea‐ 95 95 95 95
ded, at
least
Petrol engine no no no no
particulate fil‐
ter
Belt-driven starter-alter‐ no no no no
nator
Camshaft drive Toothed belt Toothed belt Toothed belt Toothed belt

Dis‐ I 1.0 1.0 1.0 1.0
place‐
ment
Engine code CPGA DAFA DKLC DKRA
No. of cylinders/valves 3/4 3/4 3/4 3/4
per cylinder
Power kW at rpm 50/6200 44/5000-6000 66/5000-5500 85/5000-5500
Torque Nm at rpm 90/3000 95/3000-4300 160/1500-3000 200/2000-3500
Bore Diameter, mm 74.5 74.5 74.5 74.5
Stroke mm 76.4 76.4 76.4 76.4
Compression ratio 11.5 10.5 10.5 10.5
1. Engine list 1

Dis‐ I 1.0 1.0 1.0 1.0
place‐
ment
Engine code CPGA DAFA DKLC DKRA
Injection/ignition Motronic ME Motronic ME Motronic Bosch Motronic Bosch
17.5.20 17.5.20 TSI TSI
CNG/PFI PFI
RON unleaded, at Natural gas and 95 95 95
least 95 (in exceptional
circumstances at
least 91 RON but
with reduced out‐
put)
Petrol No No Yes Yes
engine
particu‐
late filter
Belt-driven starter-alter‐ No No No No
nator
Camshaft drive Toothed belt Toothed belt Toothed belt Toothed belt
Engines ⇒ Petrol engine

Displacement I 1.0
Engine code DSGC
No. of cylinders/valves per cylinder 3/4
Power kW at rpm 48/5500-6300
Torque Nm at rpm 91/3000
Bore Diameter, mm 74.5
Stroke mm 76.4
Compression ratio 12.0
Injection/ignition Magneti Marelli
PFI
RON unleaded, at least 95
Petrol engine particulate filter no
Belt-driven starter-alternator no
Camshaft drive Toothed belt
Electric motor
Engines ⇒ Electric motor Electric motor
Engine code EABA EBMA
Power kW 60 61
Torque Nm 210 212
Volkswagen Technical Site: https://vwts.ru
2 1. Engine list
2 Service work
Information on fixed service ⇒ page 3
Service tables up to model year ►2019 ⇒ page 5
Service tables as of model year 2020► ⇒ page 14
2.1 Information on fixed service

Service identification ⇒ page 3
Fixed service ⇒ page 3
Service interval display ⇒ page 4
2.1.1 Service identification

– Referring to vehicle data sticker ⇒ page 28 , check if vehi‐
cle is equipped with following PR numbers:
The PR number is decisive for the service intervals ⇒ page
5.
Vehicle ID with PR number
Model year PR number Service
► 2012 QG0 Fixed service
2013 ► QI1, QI2, QI3, QI4, QI7 Fixed service
2014 ► VI9 Fixed service (electric vehicle)
In the past, the PR numbers QG0, QG1 and QG2 determined

the type of service.
With immediate effect, these PR numbers only denote whether
an engine oil level sensor is installed or not and no longer have
an influence on the oil change interval.
2.1.2 Fixed service

For vehicles with a fixed service, fixed services are calculated.
This means that the mileage or time values are already set by
Volkswagen. For normal operating conditions achieving these
service intervals is technically assured.
Therefore the service intervals are fixed.
For vehicles
♦ which were delivered without extended servicing intervals
(ESI) (PR numbers “QG0”, “QI1”, “QI2”, “QI3”, “QI4”, “QI7”),
♦ that have had extended servicing interval (ESI) stopped
♦ in which no LongLife engine oil was used
♦ or electric vehicles
fixed service applies.
These non-flexible service intervals apply to all types of service.
Vehicles with PR number “QG0”
The vehicles are “not” factory-fitted with components for flexible
service. Fixed service intervals apply for maintenance.
2. Service work 3
2.1.3 Service interval display

Fixed service interval display (only vehicles with a fixed service)
⇒ page 4
Service type for service due ⇒ page 4
Service interval display: resetting ⇒ page 115
Fixed service interval display (only vehicles with a fixed service)

Calculation of service intervals:
♦ The service interval for vehicles with a fixed service is calcu‐
lated in fixed service intervals. This means that the mileage
or time values have been previously determined and speci‐
fied by Volkswagen.
♦ For normal operating conditions achieving these service in‐
tervals is technically assured.
Service type for service due
♦ When switching on ignition, a due service is indicated by a
gong sound. In addition, the text “INSP” appears for a few
seconds.
– Return to the original display alternatively by pressing “OK
button” -1- for multifunction display in windscreen wiper lev‐
er.
– Press also button -3- in dash panel insert to return to the

original display.
4 2. Service work
2.2 Service tables up to model year ►2019
Note
♦ The service tables apply in general with differences depend‐

ing on the vehicle model and equipment level. There is no
relation between individual vehicles and identified vehicle
identification numbers.
♦ Vehicle-specific time and mileage dependent additional work
can only be found in the ⇒ maintenance tables.
2.2.1 Delivery inspection

Scope of work
– 12V battery: check battery clamp for firm seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of 12V battery: read.
• Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation
mode.
– 12V battery: check using -VAS 6161-.
• Only applicable to vehicles without battery data module.
– Event memories of all systems: read.

– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other control elements: check function
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
• Applies only to the Netherlands.
– Vehicle exterior: check for cleanliness.

– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
2. Service work 5
Scope of work
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Carry out road test.
– Charging cable: check that cable is present and check its condition.
• Applies only to BEV and PHEV
– High-voltage battery: charging
2.2.2 Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the

last service, service events may be combined (inspection
with oil change).
♦ An extended scope of inspection should be carried out in
combination with an inspection.
♦ The scopes of service work are generally applicable and dif‐
fer according to vehicle model and equipment level. There is
no relation between individual vehicles and identified vehicle
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Oil Inspec‐ Exten‐ Scope of work

change tion ded
service scope of
inspec‐
tion
(recom‐
mended
in addi‐
tion to
regular
inspec‐
tion)
Vehicle interior
X – Interior lights: check function of headliner, luggage compartment and
glove compartment lights.
X – Horn: check function.
X – Charging cable: check that cable is present and check its condition.
X – High-voltage battery: check charge level, charge as necessary.
• Applies only to BEV
Vehicle exterior
X – Headlight washer system: check function.
X – Front lighting: check function.
X – Static cornering light (cornering light): check function.
X – Automatic headlight control: check function.
6 2. Service work

change tion ded
service scope of
inspec‐
tion
(recom‐
mended
in addi‐
tion to
regular
inspec‐
tion)
X – Rear lighting: check function.
X – Windscreen wash/wipe system: check function and spray jet settings
and adjust if necessary; check for damage.
X – Wiper blades: move blades to service position and check for damage;
check park position.
X – Interior and exterior of body: inspect for corrosion.
X – Windscreen: visual check for damage
X – High-voltage charging socket in radiator grille: inspect for soiling and
damage.
• Applies only to PHEV
X – High-voltage charging socket in radiator grille and tank cap: inspect for
soiling and damage.
X – Reducing agent (AdBlue®): replenish only if customer requests.
• If part of equipment
X – CSC roof: check for damage and function, clean wind deflector and
seals and apply special lubricant to rubber seals.
• Applies only to EOS
X – Sliding/tilting roof: clean and grease guide rails of glass panel and slid‐
ing headliner.
• Applies only to EOS
X – Bonnet: greasing arrester
• Only applies for: CC, Touran 1T, Golf Cabriolet, EOS, Phaeton, Golf
5K1, Golf Plus, Passat 36, Tiguan 5N, Sharan 7N, Touareg 7P
X – Door arrester: grease.
• Applies only to Touran 1T, EOS, Golf Cabriolet, CC and Phaeton
X – Convertible top: clean and lubricate locking element.
• Applies only to Golf Cabriolet and Beetle Cabriolet
X – Convertible top: perform water test.
• Applies only to Golf Cabriolet and Beetle Cabriolet
X – Sunroof: check function, clean guide rails and lubricate with special
grease.
Underside of vehicle
X – Drain engine oil and renew oil filter.
2. Service work 7

change tion ded
service scope of
inspec‐
tion
(recom‐
mended
in addi‐
tion to
regular
inspec‐
tion)
X – Engine and components in engine compartment: inspect for leaks and
damage (from below).
X – Gearbox, final drive and drive shaft boots: inspect for leaks and dam‐
age.
X X – Brakes, front and rear: check thickness of pads/linings and condition of
brake discs.
X – Poly V-belt: check condition.
X – Swivel joints, axle mountings, coupling rod bearings and anti-roll bar
rubber mountings: perform visual inspection for damage.
X – Track rods: checking clearance, attachment and boots
X – Brake system and shock absorbers: inspecting for leaks and damage
X – Exhaust system: inspect for leaks, firm seating and damage.
X – Underbody: inspect for damage to undercoating, underbody cladding,
routing of lines, plugs.
X – Front and rear coil springs and rubber buffers: inspect for damage.
X – Warning stickers: check that they are present.
X – Removable towing bracket: check.
X – Air suspension: check for leaks and damage.
• Applies only to Touareg and Phaeton
Tyres
X – Tyre pressure: check.
X – Tyre mobility set: check for damage and use.
X – Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X – Engine oil: replenish.
X – Oil level: check.
X – Battery and, if fitted, second battery: check with battery tester.
X – Engine and components in engine compartment: inspect for leaks and
damage (from above).
X – Brake fluid level (dependent upon brake pad/lining wear): check.
X – Cooling system: check frost protection and coolant level.
X – Window wash/wipe system: check anti-freeze protection; replenish
washer fluid.
8 2. Service work

change tion ded
service scope of
inspec‐
tion
(recom‐
mended
in addi‐
tion to
regular
inspec‐
tion)
X – Hybrid components: inspect for damage to high-voltage components
and wires.
• Applies only to HEV and PHEV
X – High-voltage components and high-voltage cables: inspect for damage

and correct routing and securing of lines.
X – Plenum chamber: check for soiling.
• Applies only to up!
• Applicable for e-up! only
Concluding work
X X – Service interval display: resetting
X – Headlight adjustment: check and adjust as necessary.
X – Tyre Pressure Loss Indicator: calibrate after tyre pressure has been
corrected.
X – Carry out road test.
X – High-voltage battery: charge.
2.2.3 Service intervals to model year ►2013
Note
♦ For extremely uneconomical driving style or use under ex‐

treme conditions ⇒ page 29 , the shortest interval for an oil
change service is “5,000 km or 1 year”.
♦ However, other intervals apply for other countries. Your im‐
porter will inform you about this.
2. Service work 9
up! (12) ►2012

SERVICE INTERVALS
From - to Engine/Engine code/ Service events: Indicated on
PR No./Remarks Intervals service interval display
(includes oil change)
From intro‐ For all vehicles Oil change service: YES
duction every 15,000 km or 1 year
►2012 Interval service: YES
every 30,000 km or 2 years
For all vehicles Inspection service: NO
after 3 years or max. 60,000
km, then every 2 years or
60,000 km
up! (12) 2013

SERVICE INTERVALS
From - to PR No. Service events: Indicated on
Intervals service interval display
(includes oil change)
2013 QI1 Oil change service (fixed): YES
every 5,000 km or 1 year
QI2 Oil change service (fixed): YES
every 10,000 mi or 1 year
QI1, QI2, QI3, QI4 Interval service (fixed): YES
QI1, QI2, QI3, QI4 Inspection service: NO
after 3 years or max. 60,000
km, then every 2 years or
60,000 km
2.2.4 Service intervals as of model year 2014►

Scope of work Climate and traffic con‐ For operation with fuels that are »NOT« compliant
ditions usual for passen‐ with standard EN 228 ⇒ page 30
ger vehicles operated on
fuels compliant with EN
228
Oil change service --- QI1
every 5,000 km or 1 year (fixed) 1)
--- QI2
--- QI3
QI4
1) Whichever occurs first.
10 2. Service work
228 or EN 590
Inspection --- QI1
every 10,000 km or 1 year 1)
--- QI2
--- QI3
QI4 QI4
30,000 km or 2 years every 15,000 km or 1 year 1)
then every 30,000 km or
1 year 1)
Scope of work Climate and traffic conditions usual for passenger vehicles
Inspection VI9
30,000 km or 2 years
then every 30,000 km or 1 year 1)
228
Extended scope of in‐ After 60,000 km or After 30,000 km or 2 years or
spection 3 years after 20,000 km or 2 years 1)
(recommended in addition then every 60,000 km or
to regular inspection) 2 years 1)
2.2.5 Air filter

Scope of work Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles ⇒ page 32
Air filter: cleaning housing and re‐ Every 60,000 km Every 30,000 km
newing filter element or 4 years 1) or 2 years 1)
• Applies only to Polo with en‐
gine code CHYB & CHYC and
up! with PFI
2. Service work 11
2.2.6 Dust and pollen filter

Dust and pollen filter (cabin filter): Every 30,000 km Max. 1 year
renew. or 2 years 1) or 30,000 km 1)
• Applies only to Polo and up!
2.2.7 Panoramic sliding sunroof

Panoramic sliding sunroof --- Max. 1 year
• With colourless special lubri‐ or 15,000 km 1)
cant: in countries with low
dust levels, check only func‐
tion and noise. In countries
with high dust levels, the pan‐
orama sliding roof must con‐
tinue to be cleaned and lubri‐
cated.
Panoramic sliding sunroof After 60,000 km or 3 years Max. 1 year

• If the lubricating paste is grey, then every 60,000 km or 2 years 1) or 15,000 km 1)
clean and grease guide rails
and clean wind deflector.
2.2.8 Sliding sunroof drains at rear

Sliding sunroof drains at rear: Max. 2 years Max. 1 year
checking for blockage, cleaning if or 30,000 km 1) or 15,000 km 1)
necessary
2.2.9 Toothed belt

Toothed belt and camshaft drive Every 120,000 km Every 120,000 km
tensioning roller: renew.
• Applies only to TDI bi-turbo

• Applies to all diesel engines
with toothed belt
12 2. Service work
Toothed belt and camshaft drive --- Every 120,000 km
• Applies to all petrol engines
with toothed belt
Toothed belt drive for coolant --- Every 120,000 km

pump: renew.
with toothed belt for coolant
pump

Engines with toothed belts that have no prescribed replacement
or inspection interval are engineered to last longer. Volkswagen
recommends an inspection of the toothed belt after 300,000 km
or 15 years.
2.2.10 Poly V-belt

Poly V-belt: renewing --- Every 60,000 km
2.2.11 Spark plugs

Scope of work Petrol engine compliant E100 Petrol engine not compli‐
with EN 228 ant with EN 228 ⇒ page
33
Spark plugs: renewing Every 60,000 km Every 40,000 km Every 30,000 km /
or 4 years 1) or 4 years 1) 20,000 km
Spark plugs: renewing Every 90,000 km or 2 years 1)
• Applies for all 6-cylin‐ and
or 6 years 1) every 15,000 km /
der engines
10,000 km
or 1 year 1)
2.2.12 Brake fluid

Scope of work Climate and traffic conditions usu‐ Only for markets outside Europe
al for passenger vehicles and with fixed oil change intervals
Brake and clutch system: change 3 years after initial registration, Every 2 years
brake fluid then every 2 years
2.2.13 Natural gas system

Scope of work Interval
Natural gas system: visually inspecting natural gas 4 years after initial registration,
tank for corrosion and leakage then every 2 years
• Italy only
2. Service work 13

Natural gas filler connection and sealing cap: check‐ 4 years after initial registration,
ing condition, if necessary cleaning and checking then every 2 years
seal
• Italy only
2.2.14 Automatic gearbox

Scope of work Climate and traffic condi‐ Countries with hot climate North American market
tions usual for passenger ⇒ page 30
vehicles
Automatic gearbox: --- Every 60,000 km ---
change ATF.
Automatic gearbox: --- --- Every 80,000 mi
change ATF.
2.2.15 Country-specific additional work dependent on time and mileage

Reducing agent (AdBlue®/DEF): replenishing At every service.
• Only if requested by customer, and as a separate
charge
Dual clutch gearbox (DSG) 02E and 0D9: change Every 60,000 km
gear oil and filter.
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH: Every 60,000 km
change gear oil.
Dual clutch gearbox (DSG) 0GC: change gear oil. Every 120,000 km
Diesel particulate filter: Check At 180,000 km/210,000 km,
then every 30,000 km
All-wheel drive coupling: changing oil Every 3 years
Front differential lock: changing oil Every 3 years
• Europe only (except for Italy)
seal
• Europe only (except for Italy)
Reducing agent (AdBlue®/DEF): changing Every 4 years

• Applies only to vehicles driven less than
15,000 km in 4 years
Natural gas tank: renewing Every 20 years
2.3 Service tables as of model year 2020►

With the up! (2020► type 123* and type BL3*), a new mainte‐
nance concept has been introduced with the following main
features compared to the previous concept:
♦ Deviating scopes of service no longer include extended ad‐
ditional inspections. These must now also be carried out
within the scope of every inspection.
14 2. Service work
♦ Deviating service intervals: inspection is now always due

after the same interval, meaning e.g. for PR-number QI4:
after 30,000 km or 2 years, whichever occurs first.
♦ Individual intervals of the additional work have been adapted
to the new inspection interval.
2.3.1 Delivery inspection

Scope of work
– 12V battery: check battery clamp for firm seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of 12V battery: read.
• Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation
mode.
– 12V battery: check using -VAS 6161-.
• Only applicable to vehicles without battery data module.
– Event memories of all systems: read.

– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other control elements: check function
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
• Applies only to the Netherlands.
– Vehicle exterior: check for cleanliness.

– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Carry out road test.
– Charging cable: check that cable is present and check its condition.
2. Service work 15
Scope of work
– High-voltage battery: charging
2.3.2 Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the

last service, service events may be combined (inspection
with oil change).
♦ The scopes of service work are generally applicable and dif‐
fer according to vehicle model and equipment level. There is
no relation between individual vehicles and identified vehicle
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Oil change Inspection Scope of work

service
Vehicle interior
X – Interior lights: check function of headliner, luggage compartment and glove
compartment lights.
X – Horn: check function.
X – Charging cable: check that cable is present and check its condition.
X – High-voltage battery: check charge level, charge as necessary.
Vehicle exterior
X – Headlight washer system: check function.
X – Front lighting: check function.
X – Static cornering light (cornering light): check function.
X – Automatic headlight control: check function.
X – Rear lighting: check function.
X – Windscreen wash/wipe system: check function and spray jet settings and ad‐
just if necessary; check for damage.
X – Wiper blades: move blades to service position and check for damage; check
park position.
X – Interior and exterior of body: inspect for corrosion.
X – Windscreen: visual check for damage
X – High-voltage charging socket in radiator grille or left wing: inspect for soiling
and damage.
X – High-voltage charging socket in radiator grille and tank cap: inspect for soiling
and damage.
16 2. Service work

service
X – Reducing agent (AdBlue®): replenish only if customer requests.
X – Convertible top: clean and lubricate locking element.
• Only for T-Roc Cabriolet
X – Convertible top: perform water test.
• Only for T-Roc Cabriolet
X – Sunroof: check function, clean guide rails and lubricate with special grease.
Underside of vehicle
X – Drain engine oil and renew oil filter.
X – Engine and components in engine compartment: inspect for leaks and damage
(from below).
X – Gearbox, final drive and drive shaft boots: inspect for leaks and damage.
X X – Brakes, front and rear: check thickness of pads/linings and condition of brake
discs.
X – Poly V-belt: check condition.
X – Poly V-belt and tensioning roller for belt-driven starter-alternator: check condi‐
tion.
X – Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rubber
mountings: perform visual inspection for damage.
X – Track rods: checking clearance, attachment and boots
X – Brake system and shock absorbers: inspecting for leaks and damage
X – Exhaust system: inspect for leaks, firm seating and damage.
X – Underbody: inspect for damage to undercoating, underbody cladding, routing of
lines, plugs.
X – Front and rear coil springs and rubber buffers: inspect for damage.
X – Removable towing bracket: check.
X – Air suspension: check for leaks and damage.
• Applies only to Touareg
Tyres
X – Tyre pressure: check.
X – Tyre mobility set: check for damage and use.
X – Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X – Engine oil: replenish.
X – Oil level: check.
X – Battery and, if fitted, second battery: check with battery tester.
2. Service work 17

service
X – Engine and components in engine compartment: inspect for leaks and damage
(from above).
X – Brake fluid level (dependent upon brake pad/lining wear): check.
X – Cooling system: check frost protection and coolant level.
X – Check cooling system for high-voltage system and also check presence and
attachment of tamperproof seal on coolant expansion tank
X – Window wash/wipe system: check anti-freeze protection; replenish washer flu‐

id.
X – Hybrid components: inspect for damage to high-voltage components and wires.
X – High-voltage components and high-voltage cables: inspect for damage and

correct routing and securing of lines.
• Applies only to up!
• Applicable for e-up! only
Concluding work
X X – Service interval display: resetting
X – Headlight adjustment: check and adjust as necessary.
X – Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
X – Carry out road test.
X – Selective wheel torque control: assess oil degradation using vehicle diagnostic
tester.
2.3.3 Service intervals as of model year 2020►

228
Oil change service --- QI1
--- QI2
--- QI3
18 2. Service work
228
QI4
Scope of Climate and traffic USA For operation with fuels that are »NOT« compliant
work conditions usual for with standard EN 228 ⇒ page 30
passenger vehicles
Inspec‐ Every 30,000 km or Every 20,000 mi or Every 10,000 km or 1 year1)
tion 2 years1) 2 years1) Applies to vehicles with PR numbers QI1 and QI3.
Every 15,000 km or 1 year1)
Applies to vehicles with PR numbers QI2 and QI4.
Scope of work Climate and traffic conditions usual for passenger vehicles
Inspection VI9
2.3.4 Air filter

• Applies only to Polo with en‐
gine code CHYB & CHYC and
up! with PFI
2.3.5 Dust and pollen filter

• Applies only to Polo and up!
2. Service work 19
2.3.6 Panoramic sliding sunroof

Panoramic sliding sunroof --- Max. 1 year
• With colourless special lubri‐ or 15,000 km 1)
cant: in countries with low
dust levels, check only func‐
tion and noise. In countries
with high dust levels, the pan‐
orama sliding roof must con‐
tinue to be cleaned and lubri‐
cated.
2.3.7 Sliding sunroof drains at rear

Sliding sunroof drains at rear: Max. 2 years Max. 1 year
checking for blockage, cleaning if or 30,000 km 1) or 15,000 km 1)
necessary
2.3.8 Toothed belt

• Applies only to TDI bi-turbo

• Applies to all diesel engines
with toothed belt
Toothed belt and camshaft drive --- Every 120,000 km

with toothed belt
Toothed belt drive for coolant --- Every 120,000 km

pump: renew.
with toothed belt for coolant
pump

Engines with toothed belts that have no prescribed replacement
or inspection interval are engineered to last longer. Volkswagen
recommends an inspection of the toothed belt after 300,000 km
or 15 years.
20 2. Service work
2.3.9 Poly V-belt

Poly V-belt: renewing --- Every 60,000 km
Poly V-belt and tensioning roller Every 180,000 km Every 60,000 km
for belt-driven starter-alternator:
renew 1)
1)Engines equipped with a belt-driven starter-alternator are lis‐
ted in the engine overview ⇒ page 1 .
2.3.10 Spark plugs

Scope of work Petrol engine compliant E100 Petrol engine not compli‐
with EN 228 ant with EN 228 ⇒ page
33
Spark plugs: renewing Every 60,000 km Every 40,000 km Every 30,000 km /
or 4 years 1) or 4 years 1) 20,000 km
Spark plugs: renewing Every 90,000 km or 2 years 1)
• Applies for all 6-cylin‐ and
or 6 years 1) every 15,000 km /
der engines
10,000 km
or 1 year 1)
2.3.11 Natural gas system

• Applies only to Germany
seal
• Applies only to Germany
2.3.12 Automatic gearbox

Scope of work Climate and traffic condi‐ Countries with hot climate USA
tions usual for passenger ⇒ page 30
vehicles
Automatic gearbox: --- Every 60,000 km Every 80,000 mi
change ATF.
2.3.13 Multi-purpose additive

Scope of work Climate and traffic conditions usu‐ Russia
al for passenger vehicles
Multi-purpose additive for petrol --- At every service.
fuel: adding
2. Service work 21
2.3.14 Country-specific additional work dependent on time and mileage

Reducing agent (AdBlue®/DEF): replenishing At every service.
• Only if requested by customer, and as a separate
charge
Dual clutch gearbox (DSG) 02E and 0D9: change Every 60,000 km
gear oil and filter.
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH: Every 60,000 km
change gear oil.
Dual clutch gearbox (DSG) 0GC: change gear oil. Every 120,000 km
Diesel particulate filter: Check At 210,000 km,
then every 30,000 km
All-wheel drive coupling: changing oil Every 2 years
Brake and clutch system: change brake fluid Every 2 years
Front differential lock: changing oil Every 2 years
• Europe only (except for Germany)
seal
• Europe only (except for Germany)
Reducing agent (AdBlue®/DEF): changing Every 4 years

• Applies only to vehicles driven less than
15,000 km in 4 years
Natural gas tank: renewing Every 20 years
22 2. Service work
3 General information
General warnings for working on high-voltage system ⇒ page
23
Raising vehicle with lifting platform or trolley jack ⇒ page 23
Sticker ⇒ page 25
Entries in service schedule ⇒ page 26
Connecting vehicle diagnostic tester ⇒ page 26
Vehicle identification number ⇒ page 27
Vehicle data sticker ⇒ page 28
Severe operating conditions ⇒ page 29
Countries with hot climate ⇒ page 30
Country overview for petrol not compliant with EN 228 ⇒ page
30
Motor code and motor number ⇒ page 31
Countries with high levels of dust ⇒ page 32
Type plate ⇒ page 33
Shortened intervals for spark plug replacement ⇒ page 33
3.1 General warnings for working on high-

voltage system
⇒ Electric drive; Rep. gr. 00; Classification of dangers of the
high-voltage system
3.2 Raising vehicle with lifting platform or

trolley jack
Safety notes ⇒ page 23
Lifting points for lifting platform or trolley jack ⇒ page 24
3.2.1 Safety information

NOTICE
Risk of damage to vehicle unless sufficient distance is kept
between low-lying vehicle components and lifting platform.
– Observe ground clearance of vehicle.
NOTICE
Risk of damage to lifting platform if load-carrying capacity is
exceeded.
– Observe load-carrying capacity of lifting platform.
WARNING
Risk of injury if engine starts while a gear is engaged and the
drive wheels make contact with the ground.
– Ensure that there is sufficient distance between the ground
and the drive wheels.
3. General information 23
NOTICE
Risk of damage to vehicle if it is raised incorrectly.
Potential damage to underbody if the vehicle tips over.
– Raise vehicle only at specified jacking points.
3.2.2 Lifting points for lifting platform or trol‐

ley jack
NOTICE
Risk of damage to vehicle if the lifting platform is not used in
the correct manner.
– Screw support plates of the lifting platform out far enough
to ensure sufficient clearance between lifting arm and side
member.
– Only position the support plates beneath the reinforce‐
ments of the side member.
Front lifting point
– Position support plate in area of side member marking at

vertical reinforcement of floor pan -arrow-.
24 3. General information
Rear lifting point
– Position support plate in area of side member marking at

vertical reinforcement of floor pan -arrow-.
3.3 Stickers
In this chapter there are stickers which apply for the German
market. The stickers determined for your country can be ob‐
tained from your importer.
Attach “Your next service” sticker ⇒ page 25 .
3.3.1 Attaching “Your next service” sticker:

– Service sticker “Your next service”: Enter a cross in position
for next oil change service or inspection service (next serv‐
ice due) and enter date and odometer reading.
– Service sticker “Your next service”: Enter a cross in position

for next oil change service or inspection service or legal
check such as legislative inspection or gas system check
(next service due) and enter date and mileage.
Service intervals ⇒ page 5
– Attach sticker to driver side door pillar (B-pillar) -arrow-.
3.4 Entries in service schedule

If a component is changed which has a change interval prescri‐
bed by the manufacturer, e.g. the toothed belt, the new change
interval begins at the time the component is changed.
• Therefore it is very important, every time a component is
changed, to document this in the service schedule.
• This also applies to components which were changed before
the regular change interval.
3.5 Vehicle diagnostic tester

Connect vehicle diagnostic tester. ⇒ page 26
3.5.1 Connecting vehicle diagnostic tester

Special tools and workshop equipment required
♦ Diagnosis system -VAS 6160 A-
♦ Diagnosis system VCI -VAS 6150 C-
Note
♦ Ensure that the selected vehicle diagnostic tester is used

only with the respective diagnostic cable.
♦ During a road test, always secure testing and measuring
equipment on the back seat.
♦ Only a passenger may operate these devices while the vehi‐
cle is in motion.
– Perform the following procedure:
– Connect diagnostic line connector to diagnostic connection.

– Switch on vehicle diagnostic tester.
– Switch on ignition.
Now follow instructions on screen in order to start desired func‐
tions.
3.6 Vehicle identification number

♦ Vehicle identification number on lower edge of windscreen ⇒
page 27
♦ Vehicle identification number on suspension strut turret ⇒
page 27
♦ Significance of vehicle identification number ⇒ page 28
Location engine compartment
3.6.1 Vehicle identification number on lower

edge of windscreen
The vehicle identification number -arrow- is secured on the

left-hand side of the vehicle in the windscreen near the wiper
mounting. It is visible from the outside.
3.6.2 Vehicle identification number on sus‐

pension strut turret
The vehicle identification number is located on the suspension
strut turret -arrow- on the right.
3.6.3 Significance of vehicle identification number

WVW ZZZ AA Z C The guide 000 234
Manufacturer Filler charac‐ Model Filler charac‐ Model year Production lo‐ Serial number
code ters ters 2012 cation
3.7 Vehicle data sticker
3.7.1 “Vehicle data sticker”: attaching to

service schedule or owner’s manual
– Apply the lower of the two vehicle data stickers -arrow- in the
service schedule or the owner's manual.
In markets with digital service schedules (DSP), the place to
paste the vehicle date sticker has moved from the service
schedule to the owner's manual.
3.7.2 Vehicle data sticker

The vehicle data sticker -arrow- is located in rear of vehicle on
the left in spare wheel recess. The vehicle data sticker is also
found in the service schedule for the customer.
The sticker contains the following data of the vehicle
1 - Vehicle identification number

2 - Vehicle type, motor output, gearbox
3 - Motor and gearbox codes, paint number, interior equipment
4 - Optional equipment, PR numbers
The sticker in service schedule or owner's manual includes the
same data. The key can be found under the sticker.
3.8 Severe operating conditions

If the vehicle is used under severe operating conditions some
work will have to be performed before the next service is due or
at shorter service intervals.
• Regular short trips or stop and go operation in urban traffic
• High percentage of cold starts
• Vehicle is used in areas with winter temperatures over a
long period
• Regular long periods of idling (e.g. taxis)
• Vehicle is often driven at full throttle with high payload or
whilst towing a trailer
• Using diesel with elevated sulphur content
• Regular operation in areas with high levels of dust
• Countries with generally poor road conditions such as high

number of potholes, protrusions, high elevations in the road/
deep “tramlines”.
• High number of gravel roads with poor surface quality,
such as irregularities/bumps, elevations, protruding stones,
waves.
• Subtropical climates (combination of high ambient tempera‐
ture and high air humidity)
3.9 Countries with hot climate

♦ Countries with hot and super hot climates have elevated
peak temperatures (50°C) compared with the European
average (25°C).
♦ Locally high ambient temperatures have an influence on the
longevity of the engine, gearbox and coolant circuit, such as
journeys uphill and at higher speeds as well as start/stop
operation.
Lebanon
Abu Dhabi Libya
Algeria Mexico
Egypt Morocco
Afghanistan Niger
Bahrain Oman
Burkina Faso Puerto Rico
China Palestine
Dubai Pakistan
Djibouti Saudi Arabia
Eritrea South Sudan
Guinea Sierra Leone
Guinea-Bissau Somalia
Iran Syria
India Chad
Iraq Tunisia
Israel Togo
Yemen USA
Jordan United Arab Emirates
Kuwait West Sahara
Cameroon Central African Republic
Qatar
3.10 Country overview for petrol not compli‐

ant with EN 228
Examples in fuel inadequacies that can lead to shortened main‐
tenance / exchange intervals:
♦ Petrol contaminated with diesel
♦ High sulphur content
♦ Poor boiling point / evaporation
♦ Metallic components / Octane Booster Additive
♦ Contaminants in petrol
Abu Dhabi Georgia Mongolia Tanzania
Afghanistan Ghana Mozambique Thailand
Egypt Guatemala Myanmar (Burma) Togo
Algeria Guinea Nepal (Indian subconti‐ Trinidad and Tobago
nent)
Angola Guinea-Bissau New Caledonia Chad
Equatorial Guinea Haiti Nicaragua Tunisia
Armenia Honduras Dutch Overseas Territo‐ Turkey
ries
Azerbaijan Indonesia Niger Turkmenistan
Ethiopia Iraq Nigeria Uganda
Bahamas Iran North Korea Ukraine
Bahrain Jamaica Oman Uruguay
Bangladesh Yemen Pakistan Uzbekistan
Belize Jordan Panama Venezuela
Benin (Dahomey) Cameroon Papua New Guinea United Arab Emirates
Bermudas Cape Verde Paraguay Vietnam
Bhutan Caribbean, left-hand traf‐ Peru West Sahara
fic
Bolivia Kazakhstan Philippines Central African Republic
Brunei Qatar Republic of Congo Macao
Burkina Faso (Upper Vol‐ Kenya Rwanda Libya
ta)
Burundi Kyrgyz Republic Russian Federation Cayman Islands
Chile Columbia Zambia Guyana
China Cuba Saudi Arabia Cambodia
Costa Rica Kuwait Senegal
Democratic Republic of Laos Seychelles
the Congo
Djibouti Lebanon Sierra Leone
Dominican Republic Liberia Singapore
Dubai Madagascar Somalia
Ecuador Malawi Sri Lanka
El Salvador Maldives South Sudan
Ivory Coast Mali Zimbabwe
Eritrea Morocco Sudan
Fiji Mauritania Suriname
Gabon Mauritius Syria
Gambia Mexico Tajikistan
3.11 Engine code and engine number

Engine code and engine number are located:
♦ On vehicle data sticker ⇒ page 28 .
♦ On type plate
or
⇒ Rep. gr. 00; Identification; Engine number, engine data
3.12 Countries with high levels of dust

♦ High dust content in the air due to road and environmental
conditions.
♦ Dust is categorised according to particle size or type of dust
(organic and inorganic material) such as e.g. pollen, bacte‐
ria, fungal spores or rock dust, mineral fibres.
Abu Dhabi Gabon Macau Somalia
Afghanistan Gambia Madagascar Sri Lanka
Egypt Georgia Malawi Seychelles
Algeria Ghana Maldives South Sudan
Angola Guatemala Mali Sudan
Equatorial Guinea Guinea Morocco Suriname
Argentina Guinea-Bissau Mauritania Swaziland
Armenia Guyana Mauritius Syria
Azerbaijan Honduras Mexico Tajikistan
Ethiopia Hong Kong Mongolia Tanzania
Australia India Mozambique Thailand
Bahrain Indonesia Myanmar (Burma) Togo
Bangladesh Iraq Namibia Chad
Belize Israel Nepal (Indian subconti‐ Tunisia
nent)
Benin (Dahomey) Yemen Nicaragua Turkey
Bhutan Jordan Niger Turkmenistan
Bolivia Cambodia Nigeria Uganda
Botswana Cameroon North Korea Uruguay
Brazil Cape Verde Oman Ukraine
Brunei Kazakhstan Pakistan Uzbekistan
Burkina Faso (Upper Vol‐ Qatar Palestine Venezuela
ta)
Chile Kenya Panama United Arab Emirates
China Kyrgyz Republic Papua New Guinea Vietnam
Costa Rica Columbia Paraguay West Sahara
Democratic Republic of Cuba Peru Central African Republic
the Congo
Djibouti Kuwait Puerto Rico
Dominican Republic Laos Rwanda
Dubai Lesotho Russian Federation
Ecuador Lebanon Zambia
El Salvador Liberia Saudi Arabia
Ivory Coast Libya Senegal
Eritrea Philippines Sierra Leone
French Guyana Burundi Zimbabwe
Fiji South Africa
3.13 Identification plate
Note
Vehicles for some countries have no type plate.
Owing to legal requirements, the type plate -arrow- is located in

the lower area of the B-pillar, after opening either the right or
the left front door.
The type plate includes the following vehicle data:
A - Vehicle identification number
B - Variable indications e.g. axle loads, gross vehicle weight
rating, gross combination weight
C - Model identification number
D - Engine code
3.14 Shortened intervals for spark plug re‐

placement
Shortened spark plug replacement intervals are necessary if
fuel not compliant with DIN EN 228 are used.
Examples in fuel inadequacies that can lead to shortened main‐
tenance / exchange intervals:
♦ Petrol contaminated with diesel
♦ High sulphur content
♦ Poor boiling point / evaporation
♦ Metallic components / Octane Booster Additive
♦ Contaminants in petrol
Country
30,000 km / 2 years 20,000 km / 2 years 15,000 km /1 year 10,000 km /1 year
Abu Dhabi X
Afghanistan X
Egypt X
Algeria X
Angola X
Equatorial Guinea X
Armenia X
Azerbaijan X
Country
Ethiopia X
Bahamas X
Bahrain X
Bangladesh X
Belize X
Benin (Dahomey) X
Bermudas X
Bhutan X
Bolivia X
Brunei X
Burkina Faso (Up‐ X
per Volta)
Burundi X
Chile X
China X
Costa Rica X
Democratic Repub‐ X
lic of the Congo
Djibouti X
Dominican Republic X
Dubai X
Ecuador X
El Salvador X
Ivory Coast X
Eritrea X
Fiji X
Gabon X
Gambia X
Georgia X
Ghana X
Guatemala X
Guinea X
Guinea-Bissau X
Guyana X
Haiti X
Honduras X
Indonesia X
Iraq X
Iran X
Jamaica X
Yemen X
Jordan X
Cambodia X
Cameroon X
Cape Verde X
Country
Caribbean, left-hand X
traffic
Kazakhstan X
Qatar X
Kenya X
Kyrgyz Republic X
Columbia X
Cuba X
Kuwait X
Laos X
Lebanon X
Liberia X
Libya X
Macao X
Madagascar X
Malawi X
Maldives X
Mali X
Morocco X
Mauritania X
Mauritius X
Mexico X
Mongolia X
Mozambique X
Myanmar (Burma) X
Nepal (Indian sub‐ X
continent)
Nicaragua X
Netherlands over‐ X
seas territories Ar‐
uba, Curacao, Sint-
Maarten (Dutch)
Niger X
Nigeria X
North Korea X
Oman X
Pakistan X
Panama X
Papua New Guinea X
Paraguay X
Peru X
Philippines X
Republic of Congo X
Rwanda X
Russian Federation X
Zambia X
Saudi Arabia X
Country
Senegal X
Seychelles X
Sierra Leone X
Singapore X
Somalia X
Sri Lanka X
South Sudan X
Sudan X
Suriname X
Syria X
Tajikistan X
Tanzania X
Thailand X
Togo X
Trinidad and Toba‐ X
go
Chad X
Tunisia X
Turkey X
Turkmenistan X
Uganda X
Ukraine X
Uruguay X
Uzbekistan X
Venezuela X
United Arab Emi‐ X
rates
Vietnam X
West Sahara X
Central African Re‐ X
public
Zimbabwe X
4. Descriptions of work 37
4 Descriptions of work
Swivel joints and axle mountings: inspecting ⇒ page 39
Front passenger airbag: checking key switch and “ON/OFF
function” ⇒ page 40
Battery (12V): checking battery terminal clamps for secure seat‐
ing ⇒ page 42
Battery (12V): checking using battery tester with printer VAS
6161 ⇒ page 44
Tyres: checking condition, wear pattern, tyre pressure and tread
depth ⇒ page 44
Brake and clutch system: changing brake fluid ⇒ page 54
Brake system and shock absorbers: inspecting for leaks and
damage ⇒ page 61
Brake fluid level: checking ⇒ page 64
Front brake discs and rear drum brake linings: checking thick‐
ness and condition of brake pads ⇒ page 61
Three-phase current drive: calibrating ⇒ page 66
CNG tank: renewing ⇒ page 66
Natural gas system: reset interval display if a check in line with
ECE ruling 110 has been carried out ⇒ page 67
Natural gas system: inspecting natural gas tank for corrosion
and leakage ⇒ page 67
Natural gas system: checking wax layer between natural gas
fuel tank and fuel tank shut-off valve ⇒ page 72
Natural gas filler connection and sealing cap: checking condi‐
tion, cleaning if necessary and checking seal ⇒ page 66
Fault memories of all systems: reading with vehicle diagnostic
tester and correcting possible faults according to repair guide‐
lines ⇒ page 67
Protective bellows: inspecting ⇒ page 72
High-voltage battery: checking charge level ⇒ page 73
Maintenance of high-voltage battery ⇒ page 73
High-voltage battery: charging ⇒ page 74
Interior and exterior body: inspecting for corrosion when doors
and flaps are open ⇒ page 74
Poly V-belt: renewing ⇒ page 74
Poly V-belt: checking condition ⇒ page 74
Cooling system: checking frost protection and coolant level ⇒
page 76
Air filter: cleaning housing and renewing filter element ⇒ page
79
Multi-purpose additive for petrol fuels: adding ⇒ page 85
Engine and components in engine compartment: inspecting for
leaks and damage (from above and below) ⇒ page 87
Oil level: checking ⇒ page 87
Engine oil: draining, renewing oil filter and replenishing engine
oil ⇒ page 88
38 4. Descriptions of work
Engine oil: capacities and specifications up to model year

►2020 ⇒ page 92
Engine oil: capacities and specifications as of model year
2021► ⇒ page 93
Panoramic sliding roof ⇒ page 94
Road test (performance, handling, noises, air conditioner etc.):
carrying out ⇒ page 100
Wheel securing bolts: tightening to specified torque ⇒ page 101
Radio code: reading using vehicle diagnostic tester ⇒ page 102
Radio/radio navigation system: entering PIN of anti-theft coding
and storing local radio stations to station buttons ⇒ page 103
Tyre Pressure Loss Indicator: performing basic setting ⇒ page
103
Tyre repair set: checking ⇒ page 104
Window wash/wipe system and headlight washer system:
checking function ⇒ page 105
Headlight adjustment: checking halogen headlights ⇒ page 109
Headlight adjustment: checking fog lights ⇒ page 113
Sliding sunroof drains at rear: checking for blockage, cleaning if
necessary ⇒ page 114
Service interval display: resetting ⇒ page 115
Track rods: checking clearance, attachment and boots ⇒ page
118
Dust and pollen filter: cleaning housing and renewing filter ele‐
ment ⇒ page 118
Transportation mode: switching off ⇒ page 119
Transportation devices: removing blocking pieces ⇒ page 119
Clock and date: setting ⇒ page 120
Underbody: inspecting for damage to underbody sealant, un‐
derbody panels, routing of lines, plugs ⇒ page 122
Warning stickers: checking ⇒ page 128
Plenum chamber: checking plenum chamber ⇒ page 128
Toothed belt: renewing (petrol engines) ⇒ page 122
Spark plugs: renewing ⇒ page 122
4.1 Swivel joints and suspension link

mountings: inspecting
– Check boots -arrow- of upper swivel joints for leaks and
damage.
– Check also suspension link mountings -arrow- for following

damage:
♦ Large cracks, perforating cracks or cuts in rubber material.
♦ Complete separation of rubber and metal parts.
♦ Large play between mounting and suspension link, which
has a considerably negative effect on the function of the
mounting.
Note
♦ Superficial cracks and cuts as well as minor separations of

the rubber element from the metal part do not significantly
affect the operation of the elasto-kinematic mounting and do
not constitute a basis for a complaint.
♦ Damage to the thin rubber skin over cavities due to con‐
struction is also permissible.
♦ Play between bearing and axle component is permissible as
long as there is no negative effect on the function of the
bearing.
4.2 Front passenger front airbag: checking

key switch and “ON/OFF function”
Note
The “Airbag ON/OFF” switch is in the dashboard on the front

passenger side.
Front passenger front airbag: check key switch and “ON/OFF

function”.
– Using the ignition key, turn switch to position “AIRBAG
OFF”.
– Warning lamp “PASSENGER AIRBAG OFF” -arrow- must
also light up after self-test (passenger airbag deactivated).
– Switch off ignition.

– Using ignition key, turn switch to position “AIRBAG ON”.
– Warning lamp “PASSENGER AIRBAG OFF” -arrow- goes
out after self-test (passenger airbag activated).
4.3 Battery (12V): checking battery termi‐

nal clamps for secure seating
Battery in engine compartment ⇒ page 42
♦ Torque wrench
Note
♦ A securely seated battery terminal clamp ensures trouble

free function and long service life of the battery.
♦ When securing terminal clamp, ensure that it is completely
seated on battery terminal.
4.3.1 Battery in engine compartment

Perform the following procedure:
– Check whether battery terminal clamps are secure on bat‐
tery terminals by moving battery positive cable and battery
negative cable back and forth.
NOTICE
The battery clamp on the positive terminal is not firmly attach‐
ed.
Potential short circuit or sparks.
– First, always disconnect the battery earth strap from the
battery negative terminal.
If the battery terminal clamp is NOT seated securely on positive

terminal:
– Loosen the -NEGATIVE- battery terminal clamp and remove.
– Tighten -POSITIVE- battery terminal clamp to specified tor‐

que using torque wrench and ratchet -V.A.G. 1331/1-.
– Reconnect -NEGATIVE- battery terminal clamp, and tight‐

en it to specified torque using torque wrench and ratchet
-V.A.G. 1331/1-.
If battery terminal clamp is NOT seated securely on negative

terminal:
– Tighten -NEGATIVE- battery clamp on battery terminal to
specified torque using torque wrench and ratchet -V.A.G.
1331/1-.
Specified torque Nm
Nut for battery terminal 6
Carry out following procedures after connecting battery:

Procedure
⇒ Electrical system; Rep. gr. 27; Battery; Disconnecting and
connecting battery
4.4 Battery (12V): checking using battery

tester with printer VAS 6161
Procedure
⇒ Electrical system, General information; Rep. gr. 27; Checking
battery
4.5 Tyres: checking condition, wear pat‐

tern, tyre pressure and tread depth
Checking condition of tyre ⇒ page 45 .
Checking wear pattern ⇒ page 45
Tread depth (including spare wheel): check ⇒ page 45 .
General notes ⇒ page 46
Tyre pressures, up! ⇒ page 47
Tyre pressures, e-up! ⇒ page 53
♦ Tyre inflator -VAS 5216-
4.5.1 Tyres: checking condition

Tests at delivery inspection
– Check tyre side walls and treads for damage and foreign
bodies such as, for example, nails or glass splinters.
Tests at service
– Check tyre side walls and treads for damage and foreign
bodies such as, for example, nails or glass splinters.
– Check tyres for cupping, one-sided wear, porous side walls,
cuts and punctures.
– Check for appropriate direction of rotation, or make sure that
the inner and outer sides have not been interchanged.
Note
If damage is determined, always check to see if a new tyre

should be fitted.
4.5.2 Wear pattern: checking

The wear pattern on the front tyres will indicate, for example, if
toe and camber settings should be checked:
♦ Feathering on tread indicates incorrect toe setting.
♦ One-sided tread wear is mainly attributed to incorrect cam‐
ber.
When wear of this nature is detected, determine cause by
checking alignment (repair measure).
4.5.3 Tyre tread depth (including spare

wheel): checking
– Check tyre tread depth.

Minimum tread depth: 1.6 mm
Note
♦ This figure may vary according to legislation in individual

countries. Your importer will inform you about this.
♦ The minimum tread depth is reached when the tyres have
worn down level with the 1.6 mm high tread wear indicators
-arrows- positioned at intervals around the tyre.
♦ If the tread depth is approaching the minimum allowed
depth, inform the customer.
4.5.4 General information

NOTICE
For safety reasons, only tyres of same type and tread pattern
should be fitted on a vehicle!
– Observe approved wheel and tyre combinations. ⇒ Wheels
and tyres guide; Rep. gr. 44; Wheels, tyres, vehicle geom‐
etry; Wheel and tyre combinations
Note
♦ Tyre pressures for the relevant model can also be found on

a sticker. It is attached to the inside of tank flap or to B-pillar.
♦ The pressures on the sticker apply to cold tyres. Do not
reduce increased pressures of warm tyres.
♦ Depending on the vehicle, the sticker may also contain in‐
formation on the comfort tyre pressure. The comfort tyre
pressure facilitates improved driving comfort.
♦ Driving with comfort tyre pressure may result in an increased
fuel consumption.For delivery inspections or repairs, the par‐
tial load tyre pressure is to be used.
♦ Adjust the tyre pressure to suit the vehicle load. For delivery
inspections or repairs, the partial load tyre pressure is to be
used.
♦ If no inflation pressure is shown for the spare wheel, then
inflate the spare wheel to the highest inflation pressure for
the vehicle.
♦ Please note that the basic setting should be performed on
vehicles with Tyre Pressure Loss Indicator after every pres‐
sure change.
M+S tyres
Note
♦ Important information on recommended winter tyres can be

found in:
♦ ⇒ Wheels and tyres guide; Rep. gr. 44; Wheels, tyres, vehi‐
cle geometry; Wheel and tyre combinations
♦ If winter tyres are fitted, a sticker, visible for the customer
and indicating the speed limit, must be applied in the interior
of the vehicle.
♦ For winter tyres, the tyre pressure does not have be in‐
creased. However, this only applies if the winter tyre used
corresponds exactly to the standard summer tyre size and
the speed index is no higher than “H”. If this is not the case,
please refer to the recommendation of the tyre manufactur‐
er.
4.5.5 Tyre pressures, up!
Note
♦ During delivery inspection, check that tyre inflation pressure

sticker is fitted. If the sticker is missing, order a new sticker
through ETKA.
♦ The mandatory tyre pressures for the respective model can
be found on a sticker attached to the inside of tank flap or to
the B-pillar.
♦ If the inflation pressure sticker is missing, proceed as fol‐
lows:
♦ Locate correct part number for respective vehicle in ETKA.
♦ Using part number, determine respective inflation pressures
in tyre inflation table.
♦ Uniform pressure: if tyre sizes are not shown for a part num‐
ber, then a uniform pressure is valid for all authorised wheel/
tyre combinations. ⇒ Wheels and tyres guide; Rep. gr. 44;
Wheels, tyres, vehicle geometry; Wheel and tyre combina‐
tions
Check tyre pressure using tyre inflator -VAS 5216-, correct if

necessary.
Part number -1S0 010 717 E- up!
Part number -1S0 010 800 E-
Part number -1S0 010 000-
Part number -1S0 010 000 B-
Part number -1S0 010 000 D-
Part number -1S0 010 000 L-
Half payload Full payload
kPa/bar/psi kPa/bar/psi
Tyre size Front Rear Front Rear
All 1) 200/2.0/29 180/1.8/26 220/2.2/32 250/2.5/36
1)Valid for all authorised wheel/tyre combinations. ⇒ Wheels
and tyres guide; Rep. gr. 44; Wheels, tyres, vehicle geometry;
Wheel and tyre combinations
Part number -1S0 010 823 R- up!

Part number -1S0 010 823 P-
All 1) 200/2.0/29 200/2.0/29 220/2.2/32 260/2.6/38
Part number -1S0 010 833 B- up!

Part number -1S0 010 833-
Part number -1S0 010 000 C-
Part number -1S0 010 000 E-
165/70 R14 230/2.3/33 210/2.1/30 230/2.3/33 250/2.5/36
175/65 R14
185/55 R15 200/2.0/29 180/1.8/26 220/2.2/32 250/2.5/36
185/50 R16
Part number -1S0 010 816 N- up!

kPa/bar kPa/bar
165/70 R14 81T 200/2.0 180/1.8 220/2.2 250/2.5
175/65 R14 82T
185/55 R15 82T
185/50 R16 81T/H
Spare wheel 260/2.6
Part number -1S0 010 823 Q- up!

kPa/bar kPa/bar
165/70 R14 81T 200/2.0 200/2.0 220/2.2 260/2.6
175/65 R14 82T
185/55 R15 82T
185/50 R16 81T/H
Spare wheel 260/2.6
Part number -1S0 010 833 C- up!

Part number -1S0 010 000 G-
Part number -1S0 010 000 M-
kPa/bar kPa/bar
165/70 R14 81T 230/2.3 210/2.1 230/2.3 250/2.5
175/65 R14 82T
185/55 R15 82T 200/2.0 180/1.8 220/2.2 250/2.5
185/50 R16 81T/H
Spare wheel 260/2.6
Part number -1S0 010 851 E- up!

Part number -1S0 010 851 F-
Part number -1S0 010 000 H-
Part number -1S0 010 000 J-
Part number -1S0 010 000 N-
165/70 R14 230/2.3/33 230/2.3/33 230/2.3/33 260/2.6/38
175/65 R14
185/55 R15 200/2.0/29 200/2.0/29 220/2.2/32 260/2.6/38
185/50 R16
Part number -1S0 010 000 A- up!

Half load Full load
bar bar
All 1) 2.0 1.8 2.2 2.5
Spare wheel 2.6
Part number -1S0 010 000 K- up!

kPa/bar kPa/bar
165/70 R14 81T 230/2.3 230/2.3 230/2.3 260/2.6
175/65 R14 82T
185/55 R15 82T 200/2.0 200/2.0 220/2.2 260/2.6
185/50 R16 81T/H
Spare wheel 260/2.6
Part number -1S0 010 000 F- up!

kPa/bar kPa/bar
165/70 R14 81T 200/2.0 180/1.8 220/2.2 250/2.5
175/65 R14 82T
185/55 R15 82T
185/50 R16 81T/H
195/40 R17 81V
Spare wheel 260/2.6
Part number -1S0 010 842 J- up!

Half load Full load
bar/psi bar/psi
165/80 R13 2.3/33 2.3/33 2.3/33 2.5/36
175/70 R14
Part number -1S0 010 842 K- up!

Half load Full load
bar/psi bar/psi
175/70 R14 2.0/29 1.8/26 2.2/32 2.5/36
Part number -1S0 010 850 R- up!

Half load Full load
bar/psi bar/psi
185/60 R15 2.0/29 1.8/26 2.2/32 2.5/36
(175/70 R14) 2.5/36
Part number up!

-1S0 010 000 Q-
Half payload Comfort tyre pressure Full payload

kPa/bar/psi kPa/bar/psi kPa/bar/psi
Tyre size Front Rear Front Rear Front Rear
All 1) 230/2.3/33 210/2.1/30 200/2.0/29 180/1.8/26 230/2.3/33 250/2.5/36
Part number up!

-1S0 010 000 R-

All 1) 230/2.3/33 230/2.3/33 200/2.0/29 200/2.0/29 230/2.3/33 260/2.6/38
Part number up!

-1S0 010 000 S-

All 1) 250/2.5/36 230/2.3/33 220/2.2/32 200/2.0/29 250/2.5/36 270/2.7/39
Part number -1S0 010 000 T- up!

All 1) 260/2.6/38 240/2.4/35 230/2.3/33 210/2.1/30 260/2.6/38 280/2.8/41
Part number -1S0 010 000 AA- up!

Half load Full load
bar/psi bar/psi
185/60 R15 2.0/29 1.8/26 2.2/32 2.5/36
Spare wheel 2.5/36
Part number up!

-1S0 010 000 AB-

All 1) 270/2.7/39 240/2.4/35 240/2.4/35 220/2.2/32 270/2.7/39 290/2.9/42
Part number up!

-1S0 010 000 AC-

165/70 R14 230/2.3/33 210/2.1/30 --- --- 230/2.3/33 250/2.5/36
175/65 R14
185/55 R15
185/50 R16
195/40 R17
Temporary 350/3.5/51
spare wheel
Part number up!

-1S0 010 000 AD-

165/70 R14 230/2.3/33 230/2.3/33 --- --- 230/2.3/33 260/2.6/38
175/65 R14
185/55 R15
185/50 R16
195/40 R17
spare wheel
Part number up!

-1S0 010 000 AE-

195/40 R17 270/2.7/39 250/2.5/36 --- --- 270/2.7/39 290/2.9/42
165/65 R15
M+S
spare wheel
Part number up!

-1S0 010 000 AF-

195/40 R17 240/2.4/35 220/2.2/32 --- --- 270/2.7/39 290/2.9/42
165/65 R15
M+S
spare wheel
4.5.6 Tyre pressures, e-up!
Note
♦ During delivery inspection, check that tyre inflation pressure

sticker is fitted. If the sticker is missing, order a new sticker
through ETKA.
♦ The mandatory tyre pressures for the respective model can
be found on a sticker attached to the inside of tank flap or to
the B-pillar.
♦ If the inflation pressure sticker is missing, proceed as fol‐
lows:
♦ Locate correct part number for respective vehicle in ETKA.
♦ Using part number, determine respective inflation pressures
in tyre inflation table.
♦ Uniform pressure: if tyre sizes are not shown for a part num‐
ber, then a uniform pressure is valid for all authorised wheel/
tyre combinations. ⇒ Wheels and tyres guide; Rep. gr. 44;
Wheels, tyres, vehicle geometry; Wheel and tyre combina‐
tions
Part number -12E 010 000- e-up!

Part number -12E
010 000 A-
Part number -12E
010 000 B-
Part number -12E
010 000 C-
Part number -12E
010 000 E-
All 1) 280/2.8/41 280/2.8/41 260/2.6/38 260/2.6/38 280/2.8/41 280/2.8/41
Part number -12E 010 000 D- e-up!

Half load Full load
bar bar
All 1) 2.8 2.8 2.8 2.8
Part number -12E 010 000 F- up!

165/70 R14 250/2.5/36 250/2.5/36 --- --- 250/2.5/36 250/2.5/36
165/65 R15
185/55 R15
165/65 R15
M+S
spare wheel
4.6 Brake and clutch system: change

brake fluid
CAUTION
Risk of skin injury from corrosive brake fluid.
Risk of irritation and injury to skin.
– Avoid contact with the skin.
NOTICE
Risk of damage to vehicle from corrosive brake fluid.
Possible damage to paintwork and vehicle.
– Avoid contact with components and paintwork and if nec‐
essary rinse off any spilt brake fluid with water.
NOTICE
Risk of damage to brake system if brake fluid is used incor‐
rectly.
Mineral oils damage plugs and sleeves of the brake system.
– Do not mix fluids containing mineral oil (oil, petrol, cleaning
solution) with brake fluid.
NOTICE
Brake fluid is hygroscopic, which means it absorbs moisture
from the ambient air.
If the water content in the brake fluid is too high, the brake
system could fail, and it promotes corrosion within the brake
system.
– Store brake fluid in air tight containers.

♦ Torque wrench
♦ Brake filling and bleeding equipment -VAS 5234-
♦ Brake filling and bleeding equipment -VAS 6860-
♦ Brake pipe bleeding spanner -VAS 5519-
♦ Tool set for brake bleeding -VAS 6564-
Extracting brake fluid

– Unscrew cap -1- from brake fluid reservoir.
– Using the suction hose from brake filling and bleeding unit,
extract as much brake fluid -2- from the brake fluid reservoir
as possible through the strainer -1-.
Note
♦ The strainer in brake fluid reservoir must remain in place.

♦ Ensure that no brake fluid runs through the strainer after
completing the extraction (the brake fluid level in the reser‐
voir must be even with the lower edge of the strainer).
Connecting brake filling and bleeding equipment

– Screw adapter -1- onto brake fluid reservoir.
– Connect filler hose from brake filling and bleeding unit to

adapter -1-.
– Set correct pressure on brake filling and bleeding equipment
⇒ Operating Manual, and switch on brake filling and bleed‐
ing equipment.
Note
♦ The bleeder hose must be firmly seated on bleeder valve so

that no air can enter the brake system.
♦ There must always be sufficient brake fluid in the brake res‐
ervoir so that no air can enter the brake system through the
reservoir.
♦ Start with front right brake caliper on RHD vehicles.
Front axle
– Remove the cover cap -1- from bleeder valve of front left
brake caliper.
– Push collector bottle bleeder hose -1- onto front left bleeder
valve, open bleeder valve and let appropriate quantity of
brake fluid run out (see table). Close bleeder valve. Torque:
⇒ Brake systems; Rep. gr. 47; Front brake caliper; Assembly
overview – front brake caliper
– Fit again cover cap on bleeder valve of front left brake cali‐
per.
Repeat the procedure on front right of vehicle.
Rear axle
– Remove cover cap -arrow- from bleeder valve of rear left
brake cylinder.
– Push collector bottle bleeder hose -1- onto rear left bleeder
valve.
– Open bleeder valve and let appropriate quantity of brake

fluid run out (see table). Close bleeder valve.
– Fit again cover cap on bleeder valve of rear left brake cylin‐
der.
– Repeat procedure on rear right of vehicle.
Clutch slave cylinder
The clutch slave cylinder is bled without the battery console
being removed.
Access is possible from below at the front on the left.
– Raise vehicle.
If necessary, bleeder hose (670 mm long) -V.A.G 1238/B3- is to
be used for bleeding.
– To do this, connect bleeder hose to collector bottle of brake
bleeding device.
– Push bleeder hose -arrow- onto bleeder valve.
– Push brake bleeding tool -VAS 6564/4- onto bleeder valve
and loosen with open-end spanner.
– Open bleeder valve.

– Allow approx. 100 ml of brake fluid to flow out.
– Close bleeder valve.
– Lower vehicle.
– Depress clutch pedal 10 to 15 times in quick succession.
– Raise vehicle.
– Allow another 50 ml of brake fluid to flow out.
– Remove bleeder hose.
Specified torque Nm
Bleeder valve 4.5
– Depress clutch pedal several times after completion of

bleeding process.
Bleed brake pressure accumulator for energy recovery. Applica‐
ble for e-up! only.
– Remove dust cap from bleeder valve -arrow-.

– Fit bleeder hose on bleeder valve, and connect it to pressure
hose of collector bottle.
– Allow approx. 100 ml of brake fluid to flow out.
Specified torque Nm
Bleeder valve 10
– Switch off brake filling and bleeding unit.

– Take filler hose off adapter.
– Unscrew adapter from brake fluid reservoir.
– Check the brake fluid level and correct it if necessary. It
must be between position -1- and -2-.
– Screw on cap -1- of brake fluid reservoir.
– Check function during road test.

Sequence and quantity of brake fluid
Sequence Brake fluid quantity
bleeder valves: which must flow out of bleeder valves:
Brake caliper
Front left 0.20 l
Front right 0.20 l
Wheel brake cylinder
Rear left 0.30 l
Rear right 0.30 l
Sequence Brake fluid quantity

bleeder valves: which must flow out of bleeder valves:
Clutch slave cylinder 0.15 l
Brake pressure accumulator for energy recov‐ 0.10 l
ery
• Applicable for e-up! only.
Total quantity for manual gearbox including approx. 1.15 l

the quantity extracted from the brake fluid res‐
ervoir
Total quantity for automatic gearbox including approx. 1.10 litres
the quantity extracted from the brake fluid res‐
ervoir, e-up!
4.7 Brake system and shock absorbers: in‐

specting for leaks and damage
Check following components for leaks and damage:
♦ Brake master cylinder
♦ Brake servo (for anti-lock brake system: hydraulic unit)
♦ Brake pressure regulator and
♦ Brake caliper
♦ Shock absorbers (during inspection only)
♦ Presence of dust caps on brake fluid bleeder screws
♦ Presence of caps on guide bushes
– Ensure that brake hoses are not twisted.
– Additionally ensure that brake hoses do not touch any vehi‐
cle components when steering is at full lock.
– Check brake hoses for abrasion, porosity and brittleness.
– Check brake lines for corrosion.
– Check brake connections and fastenings for correct seating,
leaks and corrosion.
– Check brake lines and brake hoses for correct seating and
attachment in retainers.
Note
Faults found must always be rectified (repair measure).
4.8 Brake pads of front brake discs and

rear drum brake linings: checking thick‐
ness and condition
Front disc brake pads: checking thickness ⇒ page 62
Rear drum brake pads: Checking thickness ⇒ page 62
Brake discs: checking condition ⇒ page 64
♦ Torque wrench
♦ Electric hand torch and mirror
Perform the following procedure:

The adapter to loosen and tighten the anti-theft wheel bolts can
be found in the vehicle tool kit ⇒ page 101 .
4.8.1 Front brake pads: checking

– For better evaluation of remaining pad thickness, use an
examination mirror and, if necessary, remove the wheel on
the side where the brake pad wear indicator is installed.
– Pull off wheel bolt covers ⇒ page 101 .
– Mark position of wheel relative to brake disc.
– Unbolt wheel bolts and remove wheel.
– Measure inner and outer pad thickness.
a - Pad thickness “without” backplate

Wear dimension: 2 mm
Note
♦ The brake pads have reached their wear limit at a pad thick‐
ness of 2 mm (without backplate) and must be renewed
(repair measure).
♦ When replacing brake pads, always check brake discs for
wear as well. Checking and if necessary replacing the brake
discs is a repair measure.
– Check brake disc for wear:

Procedure
⇒ Brake system; Rep. gr. 46; Front brake; Assembly overview -
front brake.
– Install wheel in marked position.
– Tighten wheel bolts diagonally and alternately, specified tor‐
que ⇒ page 101 .
– Place adapter in vehicle tool kit after completing work.
– Fit wheel bolt covers if necessary .
4.8.2 Rear drum brake pads: checking

– Remove plug -1-.
– Using an electric torch, check thickness -a- of drum brake

pad without backplate by carrying out a visual check through
inspection hole -2-.
♦ Wear limit -a- 2.5 mm

– Make sure that brake pads are not smeared with brake fluid
or grease.
Note
At a pad thickness of 2.5 mm, the brake shoes have reached

their wear limit and must be renewed (repair measure).
Procedure
⇒ Brake system; Rep. gr. 46; Rear brake; Assembly overview -
rear brake
– Reinstall plug -1- after checking.
4.8.3 Brake discs: checking condition

Check all brake discs for the following damage patterns:
♦ Cracks
♦ Scoring
♦ Rust (no surface rust)
♦ Burrs on circumference of brake disc
Note
Inform customer if brake disc damage is similar to these dam‐

age patterns. Renewing the brake discs is a repair measure.
4.9 Brake fluid level: checking

CAUTION
Risk of skin injury from corrosive brake fluid.
Risk of irritation and injury to skin.
– Avoid contact with the skin.
NOTICE
Risk of damage to vehicle from corrosive brake fluid.
Possible damage to paintwork and vehicle.
– Avoid contact with components and paintwork and if nec‐
essary rinse off any spilt brake fluid with water.
NOTICE
Risk of damage to brake system if brake fluid is used incor‐
rectly.
Mineral oils damage plugs and sleeves of the brake system.
– Do not mix fluids containing mineral oil (oil, petrol, cleaning
solution) with brake fluid.
NOTICE
Brake fluid is hygroscopic, i.e. it absorbs moisture from the
ambient air.
If the water content in the brake fluid is too high, the brake
system could fail, and it promotes corrosion within the brake
system.
– Store brake fluid in air tight containers.
Brake fluid level at delivery inspection

– At delivery inspection the fluid level must be at MAX. mark‐
ing.
Note
In order that brake fluid does not overflow the reservoir, MAX
marking -1- must not be exceeded.
Brake fluid level at inspection service

The fluid level must always be judged in conjunction with lin‐
ing/pad wear.
When vehicle is in use, fluid level tends to drop slightly due to
lining/pad wear and automatic adjustment.
• Recommended brake fluid level, if brake pads are almost at
wear limit:
“At MIN marking or just above” -2-, “REPLENISHING IS NOT
REQUIRED”.
• Recommended brake fluid level when brake pads are new or

well within pad wear limit:
“Between MIN and MAX marking”.
Note
If the fluid level is below min. marking -2-, the brake system
must be checked for leaks before fluid is topped up, “Repair
measure”.
4.10 Three-phase current drive: calibrating
Note
♦ After the event memory has been cleared, recalibration of

the three-phase current drive is necessary if there was a
fault in the power and control electronics for electric drive
-JX1-.
♦ Recalibrating the three-phase current drive requires a test
drive during which a speed of 40 km/h must be driven for
longer than 5 seconds ⇒ page 100 .
⇒ Electric drive; Rep. gr. 93; Three-phase current drive; Cali‐

brating three-phase current drive VX54
4.11 Natural gas tank: renewing

DANGER
Risk of explosion from incorrect handling of natural gas sys‐
tem.
– Only specially trained technicians may carry out work on
natural gas systems.
Description of work
⇒ Fuel supply system - natural gas engines; Rep. gr. 20; Fuel
supply system; Removing and installing natural gas tank
4.12 Natural gas filler connection and seal‐

ing cap: checking condition, if necessa‐
ry cleaning and checking seal
– Open tank flap and remove protective cap from natural gas
filler neck.
– Check if seal is fitted and its condition -arrow-.
– Check natural gas filler neck for dirt, damage, and surface
corrosion. Clean natural gas filler neck ONLY from outside.
– If the filler neck is dirty, clean off dirt using compressed air.
The filler neck will not be damaged as a result.
– If corrosion is found on the surface of the natural gas filler
neck, remove it using a lint-free cloth.
4.13 Fault memory of all systems: reading

with vehicle diagnostic tester, correct‐
ing possible faults according to repair
guidelines
– Read event memory ⇒ page 26 .
– Repair all faults according to repair guidelines.
Static faults
If one or more static faults are found in the event memory,
we recommend seeking agreement from the customer to rectify
these faults using Guided Fault Finding.
Sporadic faults
If only sporadic faults or notes are stored in the event memory
and the customer has no complaints regarding the vehicle elec‐
tronic system, erase event memory.
Note
The vehicle must always be delivered to the customer with

event memory cleared.
4.14 Natural gas system: resetting interval

display if a check in line with ECE rul‐
ing 110 has been carried out
Natural gas vehicles as of model year 2019 have an interval
display in the dash panel insert that reminds the vehicle opera‐
tor every 48 months of the necessary inspection of the natural
gas system.
These 48 months are determined in ECE ruling 110 and valid
for Europe.
The interval display must only be reset after a check in line with
ECE ruling 110 has been carried out.
Only exception: reset in the context of a handover inspection
of new vehicles. Here, the check in line with ECE ruling 110
needn’t to be carried out before.
If the additional work “Natural gas system: inspecting natural
gas fuel tank for corrosion and leakage” is carried out during
service according to manufacturer specifications, this work can
be considered as part of the statutory check-up in line with ECE
ruling 110.
♦ Vehicle diagnostic tester
– Natural gas system: reset interval display ⇒ page 26 .
4.15 Natural gas system: visually inspecting

natural gas tank for corrosion and leak‐
age
♦ Gas leak detector -VAS 523 003-
♦ Mirror
♦ Battery lamp -VAS 6901-
♦ Endoscope
♦ Leak detecting spray
DANGER
Risk of explosion from incorrect handling of natural gas sys‐
tem.
– Only specially trained technicians may carry out work on
natural gas systems.
Condition for testing:

♦ All parts of the natural gas system to be checked must be
reached easily.
♦ The exhaust gas warning lamp in the dash panel insert must
not light up and there must be no entries concerning natural
gas in the event memory of the engine control unit.
♦ Working environment free of draught
Note
♦ Every draught of air above 1.8 km/h (slight gust of wind) will
result in falsification of the measuring result. Therefore, it is
essential to work in a draught-free environment.
♦ When working on the natural gas system always ensure for
tidiness and cleanliness!
Inspection
– Remove underbody cladding ⇒ General body repairs, exteri‐
or; Rep. gr. 66; Underbody cladding.
– Check underbody trim from inside for soiling and clean with
normal workshop cleaning agents if needed.
– Check natural gas system for corrosion and security.
– Perform complete visual inspection of natural gas tank with
aid of endoscope.
– For German market only: make sure gap between natural
gas fuel tank and fuel tank shut-off valve is sufficiently
waxed ⇒ page 72 .
Applicable procedure for assessment of steel and CFRP fuel
tanks: ⇒ Gas engines - general information; Rep. gr. 20; Fuel
tanks; Damage assessment catalogue for natural gas fuel tanks
DANGER
Risk of explosion and danger to life due to escaping natural
gas. A hissing noise is a sign that there are leaks in the
natural gas system. Leaks in natural gas system may lead to
uncontrolled escape of natural gas.
Severe or fatal injury from explosion.
– Do not perform any kind of work on the natural gas system
if leaking gas can be heard.
– If a gas leak can be heard, do not drive the vehicle into the
workshop.
– Park the vehicle outside and cordon off the area around it.
Leakage test:
– Switch on ignition and start engine to set the pressure ratios
in the gas system to the operating mode. For the leakage
test, the engine can be switched off.
– Using gas leak detecting system -VAS 523 003-, check the
indicated test locations -arrows- for leaks. It is absolutely
necessary to check all threaded connections of the gas sys‐
tem.
Note
♦ Refer to operating instructions for the gas leak detector -

VAS 523 003-.
♦ With the gas leak detector -VAS 523 003- it is only possible
to determine whether gas is present in the air immediately
surrounding the area being tested.
♦ If the gas leak detector -VAS 523 003- detects a leak, a leak
detector spray must be used to prove conclusively whether
the gas is actually escaping from the vehicle system. When
a leak detector spray is used, no bubbles may escape from
the sprayed area within a test period of 3 minutes. Should
leaks occur, these must be repaired, after which the gas
system must be retested.
Test locations
♦ Natural gas filler neck -arrow-.
♦ Coupling of high-pressure line -arrow- on underbody.
♦ Tank shut-off valves for natural gas tanks 1 and 2 with all
connections, threaded connections and mechanical shut-off
valves -arrows-
♦ Check electromechanical high-pressure regulator for gas

mode with all connections and threaded connections
-arrows-. Check condition of low pressure hose -1-.
♦ Gas rail with gas injectors -1-, gas rail sensor -2- and con‐
nection for low-pressure line -3-.
– Installing underbody cover ⇒ General body repairs, exterior;

Rep. gr. 66; Underbody cladding.
4.16 Natural gas system: checking wax lay‐

er between natural gas fuel tank and
fuel tank shut-off valve
Note
Applies only to German market.

♦ Wax ⇒ ETKA
– Make sure gap between natural gas fuel tank and -1- and
fuel tank shut-off valve -2- is sufficiently waxed.
– If necessary, spray wax over entire circumference -arrows-.
4.17 Boots: inspecting

– Check outer and inner boots -arrows- for leaks and damage.
– Ensure clamps -1- are fitted on boots.
4.18 High-voltage battery: checking charge

level
Checking charge level of high-voltage battery
The charge level of the high-voltage battery is displayed on the
right of the dash panel insert.
The charge level must be determined for the first time on vehi‐
cle delivery:
Note
♦ The high-voltage battery must be charged to at least 80% at

pre-delivery inspection.
♦ During subsequent service inspections, the high-voltage bat‐
tery will be charged fully only if requested by the customer.
4.19 Maintenance of high-voltage battery

The high-voltage battery maintenance programme includes de‐
termining the battery charge level ⇒ page 73 and, depending on
the test result, the subsequent charging of the battery.
If the charge level display indicates 1/4 or <1/4, the high-volt‐
age battery has to be charged until the charge level display
indicates maximum 1/2.
4.20 High-voltage battery: charging
Note
♦ The high-voltage battery must be charged to at least 80% at

pre-delivery inspection.
♦ During subsequent service inspections, the high-voltage bat‐
tery will be charged fully only if requested by the customer.
4.21 Interior and exterior body: inspecting

for corrosion with doors and flaps open
Test locations
♦ Sliding sunroof frame
♦ Inner and outer door frame
♦ Area around trim strips
♦ Windscreen roof edge
♦ Outer and inner A-pillar
♦ Bonnet
♦ Wheel arches
♦ Inner and outer tailgate
4.22 Poly V-belt: renewing

Procedure
⇒ Rep. gr. 13; Cylinder block belt pulley end; Removing and
installing poly V-belt
4.23 Poly V-belt: checking condition

Procedure
– Use a socket spanner to turn engine at vibration damper on
pulley.
Check the poly V-belt -1- for:
♦ Sub-surface cracks (cracks, core ruptures, cross sectional

breaks)
♦ Layer separation (top layer, cord strands)
♦ Eruptions on underbody
♦ Fraying of carcass
♦ Flank wear (material wear, frayed flanks, flank brittleness
-glassy flanks-, surface cracks)
NOTICE
Visible damage such as sub-surface cracks, layer separation,
base disruption, frayed cord strands or flank wear.
Failure or malfunction of alternator/engine/belt drive.
– Renew poly V-belt.
NOTICE
On petrol or diesel engines, poly V-belts which came into
contact with oil, brake fluid, fuel or reducing agent.
Failure or malfunction of alternator/engine/belt drive.
– Renew poly V-belt.
– The replacement of a poly V-belt is a repair measure.
4.24 Cooling system: checking frost protec‐

tion and coolant level
Note
♦ Due to the differing constitution of tap water in the various

countries and regions, distilled water must be used for mix‐
ing with coolant concentrate.
♦ Only use coolant additives approved for the vehicle ⇒ Elec‐
tronic parts catalogue (ETKA). Other coolant additives may
reduce corrosion protection substantially. The resulting dam‐
age could lead to loss of coolant and subsequent severe
damage to the engine.
♦ Mixed in the proper proportions, coolant inhibits frost and
corrosion damage as well as scaling. Additives also raise the
boiling point of the coolant. Therefore, the cooling system
must be filled all year round with a coolant additive.
♦ Because of its high boiling point, the coolant improves en‐
gine reliability under heavy loads, particularly in countries
with tropical climates.
♦ The refractometer -T10007A- or refractometer -T10007B-
must be used to determine the current anti-freeze value.
♦ Scale -1- of the refractometer is calibrated for the coolant

additives G12++ and G12evo.
♦ Scale -2- of the refractometer is calibrated for the coolant
additive G13.
♦ If it is not possible to ensure that the same type of coolant
additive is filled: always determine anti-freeze protection us‐
ing the scale for G13.
♦ Frost protection must be guaranteed down to -25°C as a
minimum and, in countries with arctic conditions, down to
approx. -36°C. Increasing the frost protection is permissible
only if climatic conditions require stronger frost protection. It
may, however, be increased only to a maximum of -48°C.
Otherwise, the cooling effect will be impaired.
♦ The coolant concentration must not be reduced by adding
water even in warmer seasons and in warmer countries.
Frost protection must be guaranteed down to at least -25°C.
♦ The temperature reading on the refractometer corresponds

to the »ice flocculation point«. Flakes of ice may start form‐
ing in the coolant below this temperature.
♦ Never reuse old coolant.
♦ Use only a water/coolant additive mixture as a slip agent for
coolant hoses.
4.24.1 Frost protection: checking, replenishing

coolant additive if necessary
♦ Refractometer -T10007A-
♦ Refractometer -T10007B-
Note
Read precise value for the following tests at light-dark border.

Using a pipette, place a drop of water on the glass to improve
the readability of the light-dark border. The light-dark border can
be clearly recognised on the “WATERLINE”.
– Check concentration of coolant additive using refractometer

(refer to operating instructions).
Scale -1- of the refractometer is calibrated for the coolant addi‐
tives G12++ and G12evo.
Scale -2- of the refractometer is calibrated for the coolant addi‐

tive G13.
– If frost protection is insufficient, drain some coolant and top
up with coolant additive ⇒ page 78 .
Note
♦ If the currently used coolant additive cannot be determined

precisely, use the scale -2- for coolant additive G13.
♦ Please observe disposal instructions!
– Check coolant additive concentration after road test again.
4.24.2 Coolant level: checking, replenishing

coolant if necessary
Version 1
– Check coolant level in expansion tank when engine is cold.

♦ Delivery inspection: Coolant level above “MIN. marking”.
♦ At delivery inspection, coolant level above “MAX marking” is
permissible as well.
♦ The excessive amount of coolant does not need to be ex‐
tracted as the coolant level in new vehicles will decrease
after the system has been bled.
♦ Inspection service or inspection: coolant level above “MIN
marking”.
– If coolant is too low, add required amount according to mix‐
ing ratio.
Note
If fluid loss is greater than can be expected through normal use,

determine source and rectify (repair measure).
Version 2
– Check coolant level in coolant expansion tank with engine

cold.
♦ Delivery inspection: coolant level is at least at marking -1-.
♦ At delivery inspection a coolant level above marking -1- is
permissible.
♦ The excessive amount of coolant does not need to be ex‐

tracted as the coolant level in new vehicles will decrease
after the system has been bled.
♦ Inspection: coolant level is above “min. marking” -2-.
– If coolant is too low, add required amount according to mix‐
ing ratio.
Note
If fluid loss is greater than can be expected through normal use,

determine source and rectify (repair measure).
4.24.3 Mixing ratio

Anti-freeze protection to Coolant additive Distilled water
portion
-25°C approx. 40% approx. 60%
-36°C approx. 50% approx. 50%
4.25 Air filter: cleaning housing and renew‐

ing filter element
Removing and installing air filter element, 1.0 l PFI engines,
version 1 ⇒ page 79
Removing and installing air filter element, 1.0 l PFI engines,
version 2 ⇒ page 81
Air filter element: removing and installing, 1.0 l TSI engines ⇒
page 83
♦ Torque screwdriver -VAS 6494-
4.25.1 Removing and installing air filter ele‐

ment, 1.0 l PFI engines, version 1
Procedure
– Press locking lugs -arrows- and pull intake connection off -1-
in -direction of arrow-.
– Pull hose -1- off air filter housing.

– Pull air filter housing at points -2- and -3- upwards off pins
and remove housing.
– Unscrew and remove bolts -arrows-.
– Remove upper part of air filter and take out air filter element
-1-.
Note
Observe relevant disposal regulations.
– Clean filter housing and install new filter element.
– Fit upper part of air filter, and tighten bolts -arrows- to speci‐
fied torque.
Specified torque Nm
Securing bolts 1.6
Renewing fastening elements:
– Remove fastening elements -arrows- upwards.

– Then push new fastening elements into the guides.
Note
Dot not grease or lubricate the fastening elements -arrows- be‐

fore installation.
– Install air filter housing in reverse order of removal.
4.25.2 Removing and installing air filter ele‐

ment, 1.0 l PFI engines, version 2
– Unscrew and remove bolts -arrows-.
– Remove upper part of air filter and take out air filter element
-1-.
Note
– Clean filter housing and install new filter element.
– Fit upper part of air filter, and tighten bolts -arrows- to speci‐
fied torque.
Specified torque Nm
Securing bolts 1.6
4.25.3 Air filter element: removing and instal‐

ling, 1.0 l TSI engines
Removing
– Remove air filter housing. ⇒ 3-cylinder direct injection engine
(1.0 l engine, 4V, EA 211, turbocharger); Rep. gr. 24; Air
filter; Removing and installing air filter housing.
– Unscrew bolts -1- on underside of air filter housing.

– Remove lower part of air filter housing, and remove air filter
element.
Installing
– Check housing and water drains for soiling, clean if necessa‐
ry. ⇒ page 85
– Insert air filter element -2- centrally into mounting in air filter
upper part -1-.
– Fit lower part of air filter -3- onto upper part of air filter -1-.
– Bolt upper part of air filter and lower part of air filter together
using bolts -1-, and tighten bolts to specified torque.
Renewing fastening elements:
– Remove fastening elements -1- upwards.

– Then push new fastening elements into the guides.
Note
Dot not grease or lubricate the fastening elements -1- before

installation.
– The remaining steps for installing the air filter housing are
carried out in the reverse order of removal.
Specified torque Nm
Securing bolts for upper part of air filter and lower 1.5
part of air filter
Securing bolt for air filter housing 5
4.25.4 Fuel filter housing: cleaning
Note
♦ The air mass value may be falsified due to excessive soiling

or moisture. This would lead to a loss of power because a
smaller injection quantity is calculated.
♦ Please observe disposal instructions!
♦ The cleaning is carried out according to a separate calcula‐
tion.
– Check for salt residue, dirt and leaves in air mass meter and
air intake hose (engine intake side).
– Check water drain hose in lower part of air filter housing for
dirt and clogging.
– Remove salt residues, dirt and leaves from upper and lower
part of air filter housing using a vacuum cleaner if necessary.
4.26 Multi-purpose additive for petrol fuel:

adding
4.26.1 Specification for using multi-purpose

additive for petrol fuel
Note
♦ In the market mentioned below there is a particularly high

risk of deposits forming on the injectors and inlet valves
owing to the quality of the fuel.
♦ To counteract the formation of deposits, a multi-purpose ad‐
ditive for petrol fuel must be added.
♦ Only additives compliant with VW 507 53 B (multi-purpose
additive G 001 780 M3) may be used.
♦ Observe the dosing instructions on the additive container.
♦ After adding the additive, it is extremely important to fully
refuel the vehicle to achieve optimal effectiveness of the
additive.
– Fill multi-purpose additive for petrol fuels into regular fuel

tank during each oil change service.
Country
Russia
4.26.2 Recommendation for using multi-pur‐

pose additive for petrol fuel
Note
♦ In the following markets with a high risk of coke and deposit

formation, the addition of a multi-purpose additive is recom‐
mended owing to the elevated olefin content and aromatics
in the petrol.
♦ Only additives compliant with VW 507 53 B (multi-purpose
additive G 001 780 M3) may be used.
♦ Observe the dosing instructions on the additive container.
♦ After adding the additive, it is extremely important to fully
refuel the vehicle to achieve optimal effectiveness of the
additive.
♦ The multi-purpose additive can also be used in all other
markets that are not listed in the table.
– Fill multi-purpose additive for petrol fuels into regular fuel

tank during each oil change service.
Country
Algeria
Bahrain
Bolivia
Brazil
China
Ghana
Indonesia
Iraq
Iran
Japan
Yemen
Jordan
Cambodia
Qatar
Columbia
Kuwait
Lebanon
Mauritius
Niger
Nigeria
Oman
Pakistan
Peru
Philippines
Saudi Arabia
Senegal
Singapore
Surinam
Country
Syria
Chad
Uzbekistan
United Arab Emirates
Vietnam
4.27 Engine and components in engine

compartment: inspecting for leaks and
damage (from above and below)
Inspect as follows:
– Check engine and components in engine compartment for
leaks and damage.
– Lines, hoses and connections
♦ Fuel system
♦ Cooling and heating system
♦ Lubrication system
♦ Air conditioning system
♦ Intake system
♦ And brake system
Check for leaks, abrasion, porousness, cracks, correct seating
and attachment in retainers.
Note
♦ Arrange for defects to be rectified as repair measures.

♦ If fluid loss is greater than can be expected through normal
use, determine source and rectify (repair measure).
4.28 Engine oil level: checking

Note the following:
– After shutting off engine, wait at least 3 minutes so that the
oil can flow back into the sump.
– Pull out dipstick, wipe with a clean cloth and push dipstick in
again to limit stop.
– Pull dipstick out again and read oil level.
Note
♦ The oil level must always be in the upper third of area -B-
for the delivery inspection. This way, you will achieve the
greatest possible customer satisfaction.
♦ The oil-change quantity in the service table was determined
experimentally and is sufficient for the technical functionality
of the engine in all operating conditions. During all other
service events, the oil level must be checked and corrected
as necessary if the customer requests this. This enables
an additional topping-up to the specified oil quantity to the
upper limit of the dip stick. Due to tolerances, the oil temper‐
ature and the drip time, various quantities may be required
for topping up.
A - Oil must not be topped up.

B - Oil can be replenished up to the max. mark -A-.
C - Oil must be topped up. The oil level must then be at least in
the upper half of the measuring area -B-.
– If oil level is above max. mark -A-, drain or extract excess oil
to prevent damage to catalytic converter.
– If the oil level is below min. marking -C- replenish a sufficient
amount of oil (at least 0.5 l) ⇒ page 5 .
4.29 Engine oil: Draining, renewing oil filter

and filling engine oil.
Draining engine oil ⇒ page 89
Renewing oil filter, 1.0 l engines ⇒ page 90
Engine oil: replenishing ⇒ page 92
♦ Used oil collection and extraction unit -VAS 6622 A-
♦ Torque wrench
♦ Oil spill cloth
4.29.1 Engine oil: draining

Draining engine oil on 1st oil change ⇒ page 89
Draining engine oil after 1st oil change ⇒ page 90
NOTICE
If engine oil is removed by extraction, the amount of oil re‐
maining in the sump afterwards will be too high.
Catalytic converter damage due to excessive engine oil in the
engine.
– Always drain engine oil.
– Extracting engine oil is not permitted.
Draining engine oil on 1st oil change
– Unscrew and dispose of oil drain plug with captive seal -1-.
– Let engine oil drain.
Note
– Screw in new oil drain plug -3- with new seal -2- hand-tight
first and then tighten it to specified torque.
Draining engine oil after 1st oil change
– Unscrew oil drain plug -2- and dispose of seal -3-.
Note
The oil drain plug will be reused after the 1st oil change.
– Let engine oil drain.
Note
– Screw in oil drain plug -2- with new seal -1- hand-tight and
then tighten it firmly to specified torque.
Specified torque Nm
Oil drain plug 30
– Replenish engine oil.

Engine oil capacity:
♦ ⇒ Maintenance tables
♦ Engine oil: capacities and specifications ⇒ page 92
NOTICE
Excessive torque can cause leaks in the area of the oil drain
plug or even damage.
– Tighten oil drain plug to specified torque.
4.29.2 Oil filter, 1.0 l engines: renewing

♦ Oil filter tool -3417-
♦ Torque wrench
Removing
Note
Prevent engine oil from dripping onto components.
– Loosen oil filter -arrow- using a strap or oil filter tool -3417-.
– Wait a few minutes, so that engine oil can flow from filter into
oil collection and extraction unit.
– Then remove the oil filter.
Installing
Note
♦ Observe fitting instructions on oil filter!

♦ Observe relevant disposal regulations.
– Clean sealing surface of oil filter on oil sump.

– Lightly oil seal on new filter.
– Screw in new oil filter -arrow- by hand.
– Then tighten to specified torque.

Specified torque Nm
Oil filter 20
4.29.3 Engine oil: replenishing

NOTICE
The oil pressure warning lamp in the dash panel insert lights
up after an oil change.
Risk of damage to the engine if the accelerator pedal is de‐
pressed too early.
– Run the engine at idling speed, and do not rev up!
– Make sure not to rev up as long as the warning lamp is lit.

♦ Oil filler funnel -VAS 6842A-
♦ Adapter -VAS 6842/2-
♦ Adapter -VAS 6842/3A-
– Use oil filler funnel -VAS 6842A- with suitable adapter if
necessary to fill oil.
– Clean sealing surface in engine oil filler neck using a lint-free
cloth prior to screwing in the cap.
Engine oil: capacities and specifications up to model year
►2020 ⇒ page 92
Engine oil: capacities and specifications as of model year
2021►
Oil level: checking ⇒ page 87
4.30 Engine oil: capacities and specifica‐

tions up to model year ►2020
A new VW standard for engine oil - 508 00/509 00 - has been
introduced for most Volkswagen engines. This is distinguished
by reduced fuel consumption and CO2 emissions.
The main facts are the following:
♦ VW 508 00/509 00 is a combined product that meets the
petrol specification as VW 508 00 and the diesel specifica‐
tion as VW 509 00.
♦ Volkswagen recommends not using the new specifications

for older engine generations. The recommended specifica‐
tions are allocated to the engines in this chapter.
♦ Engines with particulate filter (petrol and diesel) can also be
filled with oil standard VW 504 00/507 00 when serviced.
However, the caveat could be elevated fuel consumption
and CO2 emissions.
♦ Engines without particulate filter can also be filled with oil
standard VW 502 00/505 01 when serviced. However, the
caveat could be elevated fuel consumption and CO2 emis‐
sions.
♦ The new oil is miscible.
♦ If oil with VW engine oil standard 508 00/509 00 is used in
engines that are not recommended for this, engine damage
could ensue.
♦ As of model year 2018, engines that are not recommended
to be used with the new oil will have a notice (lock carrier/en‐
gine compartment) from which the oil standard to be used
can be gleaned.
♦ For an overview of the engine oils approved by Volkswa‐
gen, refer to ⇒ Volkswagen InfoNet, Service, Inspection and
Maintenance, Approved oils.
up!
Petrol engines Oil quantity with fil‐ VW engine oil standards
Engine code Capacity / output ter (I) With flexible service With fixed service
CHYA 1.0 l / 44 kW 3.4 --- 502 00
CHYB 1.0 l / 55 kW 3.4 --- 502 00
CHYE 1.0 l / 44 kW 3.4 --- 502 00
CHZA 1.0 l / 66 kW 4.0 --- 502 00
CPGA 1.0 l / 50 kW 3.4 --- 502 00
DAFA 1.0 l / 44 kW 3.4 --- 502 00
DKLC 1) 1.0 l / 66 kW 4.0 --- 508 00, 504 00
DKRA1) 1.0 l / 85 kW 4.0 --- 508 00, 504 00
1) With petrol particulate filter
Volkswagen Technical Site: https://vwts.ru
4.31 Engine oil: capacities and specifica‐

tions as of model year 2021►
A new VW standard for engine oil - 508 00/509 00 - has been
introduced for most Volkswagen engines. This is distinguished
by reduced fuel consumption and CO2 emissions.
The main facts are the following:
♦ VW 508 00/509 00 is a combined product that meets the
petrol specification as VW 508 00 and the diesel specifica‐
tion as VW 509 00.
♦ Volkswagen recommends not using the new specifications
for older engine generations. The recommended specifica‐
tions are allocated to the engines in this chapter.
♦ If oil with VW engine oil standard 508 00/509 00 is used in
engines that are not recommended for this, engine damage
could ensue.
♦ As of model year 2022►, engines in specific markets are

equipped with a label (lock carrier/engine compartment) stat‐
ing the oil standard and viscosity to be used.
♦ For an overview of the engine oils approved
by Volkswagen, see Volkswagen ServiceNet:
⇒ https://vw.servicenet.vwgroup.com/de/service-technik/in‐
spektion-und-wartung/oelfreigaben.html
up!
Petrol engines Oil quantity with fil‐ VW standard SAE class
Engine code Capacity / output ter (I)
CHYE 1.0 l / 44 kW 3.4 508 00 0W-20

CPGA 1.0 l / 50 kW 3.4 502 00 5W-40
DKRA 1.0 l / 85 kW 4.0 508 00 0W-20
DSGC 1.0 l / 48 kW 3.6 508 00 0W-20
4.32 Panoramic sliding sunroof
Note
♦ Only special lubricant may be used from the following vehi‐

cle identification number.
♦ WVWZZZAAZGD019659 (121)
♦ WVWZZZAAZGD900325 (BL1)
♦ The lubricating paste used until now and the new special
lubricant are not miscible.
♦ Lubricating paste G 060 751 is coloured grey and easy to
detect. The new special lubricant G 060 567 is colourless
and barely noticeable.
♦ Employing the new special lubricant results in a new proce‐
dure in the course of servicing.
♦ A differentiation is made between countries with high dust ⇒
page 32 and low dust levels.
♦ In countries with low dust levels, only function and noise are
checked. In countries with high dust levels, the panorama
sliding roof must continue to be cleaned and lubricated.
♦ An inspection must be carried out to determine which grease
is in the area of the guide rails.
♦ Panorama sliding roofs in which lubricating paste G 060 751
was used must continue to be cleaned and greased.

♦ Lubricating paste G 060 751
♦ Or
♦ Special lubricant G 060 567 A2 (spray can with long capillary
tube)
♦ Industrial vacuum cleaner
♦ Lint-free cloth
♦ Commercially-available brush: approx. 15 mm wide, angled
to approx. 40° in a workshop
Noise and function: checking ⇒ page 95

Guide rails: cleaning and lubricating ⇒ page 95
Guide rail: cleaning and lubricating from inside ⇒ page 96
Glass panel guide: cleaning and lubricating from inside ⇒ page
97
Guide rail: cleaning and lubricating from outside ⇒ page 97
Glass panel mechanism: cleaning and lubricating ⇒ page 98
Glass panel guide: cleaning and lubricating from outside ⇒ page
99
Wind deflector: cleaning ⇒ page 100
Guide plate: locking ⇒ page 100
NOTICE
Risk of damage to roof insert by unlocking guide plate block‐
ing element.
– The guide plate must not be cleaned or lubricated.
If the blocking element of the control plate -diagram- becomes

disengaged during cleaning or lubricating operations, do not
operate the panorama sliding/tilting glass roof.
Guide plate: locking ⇒ page 100
4.32.1 Noise and function: checking

– Check roof system for damage.
– Check function of roof system, i.e. open and close glass
panel and sliding headliner/roller blind completely.
Other than the noises associated with normal operation there
should be no unusual noises, such as chattering, squeaking,
clicking, nor should there be any vibration.
4.32.2 Guide rails: cleaning and lubricating
– Open sunroof roller blind completely.

– Open glass panel completely.
– Remove loose particles of dirt in the guide rail in advance
using an industrial vacuum cleaner.
– Remove residual grease and dirt from guide rail using iso‐
propanol and a lint-free cloth.
– Apply lubricant to the outer guide rail -arrow-.
– Apply lubricant to the inner guide rail -arrow-.

– Remove any excess lubricating paste from guide rails using
a lint-free cloth.
– Repeat process on the other side of the vehicle.
4.32.3 Guide rail: cleaning and lubricating

from inside
– Close glass panel just enough so that wind deflector is still

completely deployed.
– Remove residual grease and dirt from guide rail using a
lint-free cloth.
– Apply lubricant to guide rail from inside -arrows-.
– Remove any excess lubricating paste from guide rail using a
lint-free cloth.
4.32.4 Glass panel guide: cleaning and lubri‐

cating from inside
Close glass panel just enough so that wind deflector is still
– Remove residual grease and dirt from glass panel guide

using a lint-free cloth.
– Apply lubricant to glass panel guide from inside -arrows-.
lint-free cloth.
4.32.5 Guide rail: cleaning and lubricating

from outside

– Remove residual grease and dirt from guide rail using a
lint-free cloth.
– Apply lubricant to guide rail from outside -arrows-.
lint-free cloth.
4.32.6 Glass panel mechanism: cleaning and

lubricating
– Close glass panel just enough so that wind deflector is still

– Remove residual grease and dirt from glass panel mecha‐
nism using a lint-free cloth.
– Apply lubricant to support cage of glass panel mechanism at
friction surfaces from outside -arrows-.

– Apply lubricant to support cage of glass panel mechanism at
friction surface from inside or outside -arrow-.
– Remove any excess lubricant from support cage and tilt lev‐
er of glass panel mechanism using a lint-free cloth.
4.32.7 Glass panel guide: cleaning and lubri‐

cating from outside
Glass panel completely open.
– Remove residual grease and dirt from glass panel guide

using a lint-free cloth.
– Apply lubricant to glass panel guide from outside -arrow-.
lint-free cloth.
– Perform complete sequence of roof system operations and

check again for lubricant residue at all lubrication points.
4.32.8 Wind deflector: cleaning

Glass panel completely open.
– Clean net and frame of wind deflector -1- with a sponge and
soap solution.
– Remove loose particles of dirt from wind deflector slot
-arrows- using an industrial vacuum cleaner.
– Close glass panel completely.
4.32.9 Guide plate: locking
Note
If the blocking element of the control guide becomes disengag‐

ed during cleaning or lubricating operations, do not operate the
panorama slide sunroof. Risk of damage
Engage control guide as follows:
– Carefully push control guide lever -green- downwards.

– Using a screwdriver, carefully push blocking element -blue-
over lever -green- from side.
4.33 Road test: performing (driving behav‐

iour, noises, air conditioner etc.)
Which of the following can be checked depends on vehicle
equipment and local conditions (urban/country).
Check the following during a road test:

Note
♦ Valid only for the e-up!

♦ Three-phase current display: Calibrating (40 km/h >5 sec.)
♦ Engine: output, misfiring, idling speed, acceleration

♦ Clutch: pulling away, pedal pressure, odours
♦ Gear selection: ease of operation, stick position
♦ Automatic gearbox: Selector lever position, shift lock/ignition
key removal lock, shift behaviour, dash panel insert display
♦ Foot brake and handbrake: function, free travel and effec‐
tiveness, pulling to one side, juddering, squeal
♦ ABS function: pulsing must be felt at the brake pedal during
ABS-regulated braking
♦ Steering: function, steering free clearance, steering wheel
centred when vehicle is travelling straight ahead
♦ Tilting roof: function
♦ Radio/radio navigation system: function, reception, GALA,
interference noise
♦ Multi-function indicator (MFI): functions
♦ Air conditioning system: check function (At low temperatures
the function of air conditioner must be checked in a work‐
shop).
♦ Vehicle: pulls to one side when travelling straight ahead (lev‐
el road).
♦ Imbalance: wheels, drive shafts, propshaft
♦ Noise/vibration: wheel bearing, exhaust system
♦ Engine: hot starting behaviour
4.34 Wheel securing bolts: tightening to

specified torque
♦ Adapter set for wheel bolts -T10313-
♦ Torque wrench

Note
♦ To loosen/tighten the anti-theft wheel bolts a special adapt‐

er, located in vehicle tool kit, is required.
♦ To loosen the anti-theft wheel bolts (lockable wheel bolts) do
not use an impact screwdriver.
♦ If the adapter to loosen or tighten the anti-theft wheel bolts
is not available in the vehicle, use the corresponding adapter
set for tamper-proof wheel bolts.
– Fit adapter -2- onto anti-theft wheel bolt -1- as far as stop.
– Fit wheel brace onto adapter -2- as far as stop.

– Tighten wheel bolts diagonally to specified torque.
Specified torque Nm
Wheel bolts 110
4.35 Radio code: reading using vehicle di‐

agnostic tester
Authorization prerequisites for vehicle diagnostic tester
• The vehicle diagnostic tester is connected via the Central
Partner Network (CPN) to the central database (Carport,
Fazit).
• Available access for the user of the system “GeKo” (secrecy
and component protection)
Note
♦ The radio codes are also called security codes, they can be
read in the central database and displayed on the vehicle
diagnostic tester display.
♦ For radio activation the codes must be entered via radio
buttons, as previously ⇒ page 103 .
ODIS Service
– Connect vehicle diagnostic tester ⇒ page 26 .
– Carry out identification of vehicle.
– Enter task data, or select “Without task”.

ODIS Service
– Select “Control units”.
– Select “Radio”.
– Select “Guided Functions”.
– Select “Read radio code”.
– Follow instructions in “Guided functions” mode.
4.36 Radio/navigation system: entering PIN

of anti-theft coding and storing local ra‐
dio stations to station buttons
The anti-theft coding electronically prevents unauthorized per‐
sons from operating the unit after it has been removed from ve‐
hicle. The anti-theft codes are also called radio codes or securi‐
ty codes. Security code means that each unit with an anti-theft
coding is programmed with its own code number. This security
code is not active when leaving the factory. The security code is
found on the unit card, if fitted. If the unit card is not fitted, the
security code can be read using vehicle diagnostic tester of a
central database ⇒ page 102 .
Note
If an incorrect code number is entered when releasing the elec‐

tronic lock, the whole procedure can be repeated once. If an
incorrect code number is entered again, the unit is locked for
about one hour. That means, it cannot be used. After one hour,
during which time the unit must remain switched on, the display
extinguishes. The electronic lock can be released as described
above. The cycle, two attempts, one hour lock, applies again.
Procedure
⇒ Communication; Rep. gr. 91; General notes for radio and
radio navigation systems
4.37 Tyre pressure monitoring: performing

basic setting
Note
♦ The basic setting of tyre pressure monitoring must only be

performed “after” the tyre pressure has been corrected to the
prescribed values.
♦ If no pressure loss and tyre damage are found after a tyre
pressure warning, the incorrect warning can be rectified by a
basic setting.
The tyre pressure monitoring warning lamp compares the speed

and the rolling circumference of the individual wheels via the
ABS sensors. When the rolling circumference of one wheel is
changed this is displayed by the tyre pressure monitoring. The
rolling circumference of tyre changes if:
♦ The tyre pressure is too low.
♦ The tyre has structural damage.
♦ The vehicle is loaded more heavily on one side.

♦ The wheels on one axle are loaded more heavily (e.g. when
towing a trailer or when driving in mountains).
♦ Snow chains are fitted.
♦ The temporary spare wheel is fitted.
♦ One wheel per axle has been changed.
Perform basic settings
– Press SET button in centre console until confirmation sound
is heard.
4.38 Tyre repair set: checking

Depending on level of equipment, vehicles are equipped with
either a spare wheel or a tyre mobility set.
The tyre mobility set can be found in the luggage compartment
where normally the spare wheel would sit. The tyre mobility set
consists of a compressor -2- and a bottle of tyre sealant -1-.
Expiry date: checking
– Check the expiry date.

The expiry date is printed on a sticker on the tyre sealant con‐
tainer -arrow-.
– Enter the expiry date in maintenance table.
– Renew tyre sealant if the expiry date has been reached.
(The tyre sealant must not be more than 4 years old).
Note
♦ If the tyre sealant has been used, the container must be

renewed.
♦ Observe relevant disposal regulations.

4.39 Window wash/wipe system and head‐

light washer system: checking function
Checking anti-freeze protection of fluid, topping up fluid ⇒ page
105
Window wash/wipe system: check spray jet settings and adjust
necessary ⇒ page 106 .
Windscreen wiper blades: check park position ⇒ page 108 .
Rear window wiper blades: checking park position ⇒ page 108
4.39.1 Anti-freeze: checking protection of flu‐

id, topping up fluid if necessary
♦ Refractometer -T10007A-
♦ Refractometer -T10007B-
Note
In countries and regions where no frost occurs due to the local

climatic conditions, the anti-freeze protection does not need to
be checked.
Read precise value for the following tests at light/dark boun‐

dary. Using a pipette, place a drop of water on the glass to
improve the readability of the light/dark boundary. The light-dark
border can be clearly recognised on the “WATERLINE”.
– Check concentration of anti-freeze additive using refractom‐
eter.
The scale -4- of the refractometer is applicable for the anti-
freeze protection of the window wash/wipe system.
Mixing ratio
Anti-freeze protection Genuine washer fluid Water
to ⇒ ETKA
-17/-18°C 1 part 3 parts
-22/-23°C 1 part 2 part
-37/-38°C 1 part 1 part
– Top up fluid in window wash/wipe system (only if customer

requests to do so).

Use genuine washer fluid ⇒ ETKA throughout all year to fill

window wash/wipe system.
Depending on season, a winter product with anti-freeze protec‐
tion or a summer product with increased cleaning capabilities
should be used.
Ready-to-use window cleaner (Ready Mix) does not need to be
mixed with water.
Note
♦ Genuine washer fluid ⇒ ETKA prevents the spray jets, wash‐

er fluid reservoirs and connecting hoses from freezing.
♦ In vehicles with fan jets, the reservoir must be filled with
Genuine washer fluid, as this fluid has a low viscosity at tem‐
peratures below freezing. Otherwise the complicated spray
jet system can become blocked by the crystallised washer
fluid, which affects the spray pattern of the spray jet. Genu‐
ine washer fluid ensures that the fan jets remain fully func‐
tional at low temperatures.
♦ Genuine washer fluid ⇒ ETKA can also be used in the sum‐
mer. The powerful cleanser easily removes wax and oil resi‐
due from the glass.
♦ Frost protection must be guaranteed to approx. -25°C (ap‐
prox. -35°C in countries with an arctic climate) in the wind‐
screen wash/wipe system.
4.39.2 Window wash/wipe system: checking

spray jet settings and adjusting if nec‐
essary
♦ Adjusting tool -T10564-
♦ Adjusting tool -T40187-

Note
If the spray field is uneven due to soiling in the spray jet,

remove the spray jet. Rinse it then with water opposite to di‐
rection of spray. Subsequent blowing through with compressed
air against the spraying direction is permitted. Never use solid
objects to clean the washer jets!
Windscreen spray jet settings:
The spray jets are preset. However, small differences in height

may be corrected.
– If both spray fields are not at same height, adjust spray
direction upwards or downwards as follows:
– Move adjuster with spray jet -1- upwards or downwards to
the right adjustment position.
1 - Adjuster with jet

2 - Cowl panel in front of windscreen
3 - Bonnet
Rear window spray jet setting:
– Adjust spray jet using adjusting tool -T10564- or adjusting
tool -T40187- so that the water jet sprays onto the upper
third of rear window.

a - approx. 115 mm
b - approx. 45 mm
Note
If the vehicle is equipped with a fan jet on its rear window, the
fan jet cannot be adjusted.
4.39.3 Wiper blades: checking park position

Procedure
⇒ Electrical system; Rep. gr. 92; Windscreen wiper system;
Adjusting windscreen wiper arms
Note
♦ Adjusting the wiper blades is a repair measure.

♦ The repair measure is carried out subject to a separate
charge.
4.39.4 Rear window wiper blade: checking

park position
Procedure
⇒ Electrical system; Rep. gr. 92; Rear window wiper system;
Adjusting wiper arm
Note
♦ Adjusting the wiper blades is a repair measure.

charge.

4.40 Headlight adjustment: checking halo‐

gen headlights
Note
♦ Additional weights are no longer used.

♦ Instead, a different inclination setting on the headlight adjust‐
ment unit is used.
♦ If the maintenance tables are used, the settings are dis‐
played in the vehicle-specific maintenance list as of model
year 2014.
♦ In the US, Canadian and Mexican markets SAE-compliant
headlights are used.
♦ As of model year 2014 the headlight adjustment is subject to
a separate charge.
Test and adjustment prerequisites ⇒ page 109

Check headlight adjustment (ECE). ⇒ page 109
Check headlight adjustment (SAE). ⇒ page 110
Halogen headlights: Adjusting ⇒ page 112
4.40.1 Test and adjustment conditions

• Tyre pressure OK
• Lenses must not be damaged or dirty.
• Reflectors and bulbs OK.
• The vehicle must be rolled forward and backward several
metres or front and rear springs must be bounced fully sev‐
eral times so that springs settle.
• Vehicle and headlight adjuster must be on a level surface.
• Vehicle and headlight adjuster must be aligned.
• Inclination must be set.
• Refer to the ⇒ operating instructions for headlight adjust‐
ment units.
• The current software for the headlight adjustment unit -VAS
621 001- is available on the equipment manufacturer’s
homepage.
4.40.2 Headlight adjustment (ECE): adjusting

♦ Headlight adjustment unit -VAS 621 001-
Note
For certain export markets, halogen headlights with manually

regulated headlight range control are not offered.
– Check headlight height adjustment by setting the maximum

level and monitoring the headlights' light.

– If fitted, then set the headlight range control thumb wheel to

position 0 .
The inclination on the headlight adjustment unit is set according
to the fuel level in the fuel tank.
Inclination setting for ECE-compliant headlights
Fill level of Inclination
fuel gauge
0 to 1/2 1.3%
1/2 to 1 1.0%
Inclination for halogen headlights on the ECE e-up! & CNG-up!

Inclination
1.0%
Test pattern with dipped headlights

Check the following:
– Whether, with the dipped beam switched on, the horizontal
bright/dark boundary contacts the dividing line -1- of the test
area and
– Whether the breaking point -2- between the horizontal part

of the bright/dark boundary on the left and the rising part
on the right lies on the vertical line of the central point -3-.
The bright core of the light beam must be to the right of the
vertical line.
Note
♦ To simplify the determination of the breaking point -2-, cover

and uncover left (from driver perspective) half of the head‐
light a few times. Then check dipped beam again.
♦ After correct adjustment of dipped beams, the centre point of
the main beam must lie on the centre mark -3-.
4.40.3 Headlight adjustment (SAE): checking


Note
♦ The VOL/VOR marking is visible on the outside the head‐

light.
♦ The lateral adjustment mechanism is sealed on SAE-compli‐
ant headlights.
♦ For certain export markets, halogen headlights with manual‐
ly regulated headlight range control are not offered.
– Check headlight height adjustment by setting the maximum

level and monitoring the headlights' light.
– If fitted, then set the headlight range control thumb wheel to
position 0 .
Inclination for SAE VOL halogen headlights
fuel gauge
0 to 1/2 1.0%
1/2 to 1 0.7%
VOL: Visual Optical Aim Left -1-
– Check whether the left horizontal light-dark border touches

the separating line -1- in the test area of the headlight ad‐
justment unit.
Inclination for SAE VOR halogen headlights
fuel gauge
0 to 1/2 0.3%
1/2 to 1 0.0%
VOR: Visual Optical Aim Right -2-

– Check whether the right horizontal light-dark border touches

the separating line -2- in the test area of the headlight ad‐
justment unit.
4.40.4 Halogen headlights: adjusting
Note
As of model year 2014 the headlight adjustment is subject to a

separate charge.
Adjusting right headlight

The adjustment bolts for the left headlight are a mirror image.
♦ Lateral adjustment bolt (hexagon socket insert) of bright/dark

boundary for dipped beam -1-
♦ Height adjustment screw (hexagon socket insert) of bright/
dark boundary for dipped beam -2-
– First turn height adjustment bolt of bright/dark boundary -2-.
– Then check lateral adjustment, if necessary correct with ad‐
justment screw -1-.

4.41 Headlight adjustment: checking fog

lights
Note
♦ Additional weights are no longer used.

♦ Instead, a different inclination setting on the headlight adjust‐
ment unit is used.
♦ If the maintenance tables are used, the settings are dis‐
played in the vehicle-specific maintenance list as of model
year 2014.
♦ As of model year 2014 the headlight adjustment is subject to
a separate charge.
Test and adjustment conditions ⇒ page 113

Check headlight adjustment. ⇒ page 113
Adjusting fog lights and other auxiliary lights. ⇒ page 114
4.41.1 Test and adjustment conditions

• Tyre pressure OK
• Lenses must not be damaged or dirty.
• Reflectors and bulbs OK.
• The vehicle must be rolled forward and backward several
metres or front and rear springs must be bounced fully sev‐
eral times so that springs settle.
• Vehicle and headlight adjuster must be on a level surface.
• Vehicle and headlight adjuster must be aligned.
• Inclination must be set.
• Refer to the ⇒ operating instructions for headlight adjust‐
ment units.
4.41.2 Headlight adjustment: checking

Inclination setting for fog lights
fuel gauge
0 to 1/2 2.3%
1/2 to 1 2.0%

Fog lights
– Check whether the upper light-dark border touches the set‐

ting line and runs horizontally over the entire width of the test
screen.
Other additional lights:
Additionally retrofitted lights of other systems must be checked
and set according to valid guidelines.
4.41.3 Fog lights and other auxiliary lights: ad‐

justing
Note
As of model year 2014 the headlight adjustment is subject to a

separate charge.
Fog light on left in bumper

Location of adjustment screw on right fog light is a mirror image.
– Turn adjustment screw -arrow- to adjust beam range.
There is no provision for lateral adjustment.

Other additional lights
Additionally retrofitted lights of other systems must be checked
and set according to valid guidelines.
4.42 Sliding sunroof drains at rear: checking

for blockage, cleaning if necessary
Tilt rear sliding sunroof.

– Check water drain at rear left -arrows- for contamination and

clean if necessary.
– Pour about 0.5 litre of tap water into the water drain from
a measuring beaker using a commercially available funnel.
Proceed with caution to make sure no water enters the vehi‐
cle interior.
– Check under vehicle if water emerges in area of rear wheel
housing.
– Repeat procedure on other side of vehicle.
– If no water emerges at relevant positions, clean sunroof
drains.
Note
Cleaning of the sliding sunroof drains is a repair measure which

is subject to a separate charge when performed.
4.43 Service interval display: resetting

Resetting service interval display using vehicle diagnostic tester
⇒ page 115
Resetting service interval display without vehicle diagnostic
tester ⇒ page 115
Additional information for service interval display ⇒ page 4
A reset of the service interval display during
♦ delivery inspection
♦ Every oil change service and interval service.
♦ Every inspection with oil change
is carried out!
4.43.1 Service interval display: resetting using

vehicle diagnostic tester
– Reset service interval display ⇒ page 26 .
– Select the respective service which is to be reset.
4.43.2 Service interval display: resetting with‐

out vehicle diagnostic tester
Only applies up to model year ►2016 ⇒ page 116
Applies as of model year 2017► ⇒ page 116

Only applies up to model year ►2016

With function buttons on dash panel insert
– Switch off ignition and press button -3-.
– Keep button -3- pressed and switch on ignition.
The service interval display is now in the resetting mode.
The letters “INSP” appear.
– Release button -3- and press briefly button -3- within 20
seconds.
After a short time the display switches back to the original dis‐
play.
With rocker switch on windscreen wiper lever
– Using rocker switch on windscreen wiper lever, select menu

“Settings”.
– Mark menu option “Reset” in sub-menu “Service”, and reset
service interval display by pressing OK button -1- on wind‐
screen wiper lever.
– Then confirm the confirmation dialogue with OK button
again.
Applies as of model year 2017►
Resetting oil change service
Function button on dash panel insert:
– With ignition switched off, press and hold button -3-.

Wait until “Reset oil change service?” appears on the display.
– Release button -3-.
– Briefly press button -3- once.
play.
Resetting inspection
With function button on dash panel insert
– With ignition switched off, press and hold button -3-.
Wait until “Reset inspection?” appears on the display. on the
display.
– Release button -3-.
– Briefly press button -3- once.
play.

4.44 Track rods: checking clearance, at‐

tachment and boots
Procedure
– Check play by moving track rods and wheels with the vehi‐
cle raised (wheels hanging free). Clearance (specified): no
clearance:
– Check that boots -arrow- are not damaged and are seated
correctly.
– Make sure that boots -1- of steering rack are not damaged
and are seated correctly.
– Perform visual inspection for leaks and damage in area of
steering rack including track rods.
4.45 Dust and pollen filter: cleaning housing

and renewing filter element
Procedure
⇒ Heating, air conditioning; Rep. gr. 87; Front heater and air
conditioning unit; Removing and installing dust and pollen filter.

4.46 Transportation mode: switching off
Note
♦ The transportation mode is responsible for assuring the

starting capability of vehicle.
♦ Battery discharging is reduced by the transportation mode,
because electrical consumers are switched off.
♦ All vehicle functions which are not necessarily used during
vehicle transportation and require no-load voltage or battery
capacity are switched off with the activated transportation
mode, with regard to the service life of battery.
♦ These are especially all functions in the vehicle which can
reduce the battery capacity when being misused.
♦ Examples are radios, electronically operated flaps and at‐
tachments and anti-theft alarm systems which can produce
faults during transportation.
– Switch transportation mode off/on ⇒ page 26 .
4.47 Transportation devices: removing

blocking pieces
Note
♦ On some models blocking pieces are fitted to the suspen‐

sion strut piston rod.
♦ The blocking pieces prevent the springs compressing and
possible damage to the vehicle when being driven onto a
vehicle transporter or railway wagon.
♦ The blocking pieces must be removed without reservation
before delivering the vehicle. A notice reading “Warning!”
and attached to the interior rear view mirror highlights this
point with absolute clarity.
– Vehicles with blocking pieces fitted to the suspension struts

have a label hanging from the mirror -arrow-.
Removing blocking pieces on piston rod

– Relieve weight on coil springs by raising vehicle with a hoist.
– Slide suspension strut protective sleeve -arrow- upwards.

– Push blocking piece -arrow- off piston rod.
– Slide suspension strut protective sleeve downwards onto

suspension strut.
4.48 Clock and date: setting

Clock with buttons in dash panel insert, version 1
The clock can be set when the time is displayed in the dash
panel insert and is not overlaid with another display.
– Press button -1- until entire time display is flashing.
– Release button -1- and then press until hour display is flash‐
ing.
– Press button -1- briefly to advance time one hour.
– Press button -1- until minute display is flashing.
– Press button -1- briefly to advance time one minute.
– Press and hold button -1- to confirm entry.


Clock with buttons in dash panel insert, version 2
The clock can be set when the time is displayed in the dash
panel insert and is not overlaid with another display.
The time is set using buttons -1- and -3- in the dash panel
insert.
– Press button -1- to select hour display on dash panel insert
display.
– Press button -3- briefly to advance time one hour. Keep the
button pressed to fast-forward through the hours.
– Press button -1- again to select minute display.
– Press button -3- briefly to advance time one minute.
– Keep the button pressed to fast-forward through the mi‐
nutes.
– Press button -1- again to conclude setting time.
Setting clock and date with buttons on windscreen wiper lever
– Press button -2- for 2 seconds to open main menu.
– Now press button -2- to select “Settings” menu. Confirm this
with button -1-.
– Now press button -2- to select “Time” menu and confirm with
button -1-.
– Now mark the menu option “Hours” by pressing button -1-,
set correct hour with button -2- and confirm with button -1-.
– Use same procedure for “Minutes” menu option.

– Exit “Settings” menu with menu option “Back”.

– Select “MFD” as current display and confirm with button -1-.
4.49 Underbody: inspecting for damage to

underbody sealant, underbody panels,
routing of lines, plugs
NOTICE
During inspection, also check floor pan, wheel housings and
sills.
Risk of corrosion and rust penetration.
– Ensure that all lines are secured in their mountings, all
plugs are available and there is no visible damage to un‐
derbody.
– Faults found must always be rectified (repair measure).
4.50 Toothed belt (petrol engines): renewing

Camshaft drive toothed belt: renewing, petrol engines
– ⇒ Rep. gr. 15; Toothed belt drive; Removing and installing
toothed belt
Coolant pump toothed belt: renewing, petrol engines
– ⇒ Rep. gr. 19; Coolant pump/thermostat assembly
4.51 Spark plugs: renewing

Spark plugs: renewing, 1.0 l PFI engine ⇒ page 123
Spark plugs: renewing, 1.0 l TSI engine ⇒ page 125
♦ Puller -T10530-

♦ Spark plug socket -3122 B-
♦ Torque wrench
4.51.1 Spark plugs: renewing, 1.0 l PFI en‐

gine
Removing
– Remove air filter housing. ⇒ Rep. gr. 24; Air filter; Removing
and installing air filter housing
– Release connectors -1- and pull them off ignition coils with
output stages.
– Remove bolts -2-.

– Push puller -T10530- as far as stop into hole in ignition coil
-1-.
– Tighten knurled nut -2- in -direction of arrow-.

– Pull ignition coil on puller -T10530- in -direction of arrow- out
of cylinder head cover.

Repeat step for all ignition coils with output stage.

– Unscrew spark plugs using spark plug socket and extension
-3122 B-.
Installing
Note
♦ When installing new spark plugs, regrease ignition coils with

output stage using silicone paste ⇒ ETKA.
♦ The applicable silicone paste is stated in the ETKA along
with the corresponding ignition coil and/or spark plug.
– Screw in new spark plugs and tighten them to specified tor‐

que using spark plug socket -3122 B- .
– Apply a thin bead of silicone paste on the circumference of

the sealing hose of the ignition coil with output stage -arrow-.
– Insert ignition coils with output stages into cylinder head.

– Screw in securing bolts -2-, and tighten them to specified

torque.
– Fit connectors -1- onto ignition coils with output stages.
– Install air filter housing ⇒ page 79 .

Specified torque Nm
Spark plugs in cylinder head 22
Bolt for ignition coil with output 8
stage
4.51.2 Spark plugs: renewing, 1.0 l TSI en‐

gine
Removing
– Remove air filter housing. ⇒ 3-cylinder direct injection engine
(1.0 l engine, 4V, EA 211, turbocharger); Rep. gr. 24; Air
filter; Removing and installing air filter housing.
– Remove air intake pipe. ⇒ 3-cylinder direct injection engine
(1.0 l engine, 4V, EA 211, turbocharger); Rep. gr. 21;
Charge air system.
– Disconnect electrical connector -2-.
– Unscrew bolt -1-.

– Push puller -T10530- as far as stop into hole in ignition coil
-1-.

– Tighten knurled nut -2- in -direction of arrow-.

– Pull ignition coil on puller -T10530- in -direction of arrow- out
of cylinder head cover.
Note
♦ Observe installation position of ignition coils with output

stage!
♦ Ensure that the cables are not kinked or damaged.
– Unscrew spark plugs using spark plug socket -3122 B-.
Note

Installing
Note
♦ When installing new spark plugs, regrease ignition coils with

output stage using silicone paste ⇒ ETKA.
♦ The applicable silicone paste is stated in the ETKA along
with the corresponding ignition coil and/or spark plug.
– Screw in new spark plugs and tighten them to specified tor‐

que using spark plug socket -3122 B- ⇒ page 128 .
– Apply a thin bead of silicone paste on the circumference of

the sealing hose of the ignition coil with output stage -arrow-.
– Align and insert all ignition coils with output stage one after
another loosely into spark plug hole.
– Press ignition coils with output stage onto spark plugs evenly
by hand (do not use any tools).
– Tighten bolt -1- of ignition coil with output stage to specified
torque ⇒ page 128 .
– Connect electrical connector -2-.

– Further assembly is performed in the reverse order of re‐
moval.

Specified torque Nm
Spark plugs in cylinder head 22
Bolt for ignition coil with output stage 8
4.52 Warning stickers: checking

All high-voltage components are equipped with warning stick‐
ers.
When performing maintenance work, make sure that these
warning stickers are not soiled or damaged and are present
on all high-voltage components.
Note
♦ During inspection, only warning stickers that are attached in

visible areas are checked.
♦ Missing warning stickers on high-voltage components must
be renewed.
– Check warning stickers ⇒ Electric drive; Rep. gr. 93; Warn‐

ing stickers.
4.53 Plenum chamber: checking water

drainage
NOTICE
Debris in plenum chamber (leaves, pine needles etc.)
Impairment of water drainage.
– Clean water drains (repair measure).
– With the bonnet open, use a torch to inspect the water

drains at the sides of the plenum chamber cover.
Note
♦ Cleaning the water drains is a repair measure.

charge.

5 Exhaust emissions test

This chapter provides information on the following subjects:
Exhaust emissions test for petrol engines ⇒ page 129
Note
♦ Please observe the country specific legal regulations.

♦ The exhaust emissions test described below has been cre‐
ated according to the legal regulations valid in Germany.
5.1 Exhaust emissions test for petrol en‐

gines
♦ Exhaust gas testing station L -VAS 7320 A-
Note
♦ The following description refers to vehicles fitted with “On‐

board diagnosis” OBD.
♦ The OBD monitors all components and part systems influ‐
encing the exhaust emissions quality.
♦ It is possible to carry out an exhaust emissions test only
when all units of the emissions testing station are connected
properly and joined to each other according to the operating
instructions.
♦ All work to be performed is displayed by the emissions test‐
ing station.
Conditions for testing

• All test conditions and data required for exhaust emissions
test are found on EET data sheet for the respective engine.
• For bar code reading the EET data sheet must be printed
out.
• Automatic gearbox: selector lever in position “P” or “N”.
• Manual gearbox: gear lever in neutral
• Parking brake applied
• 12V battery fully charged (if battery charge is too low, raise
idling speed if necessary).
– Perform exhaust emissions test according to instructions on
display.
Vehicle data input
– Enter the following data:
♦ Registration number
♦ Key numbers
♦ Vehicle identification number
♦ Fuel type
♦ Mileage
5. Exhaust emissions test 129

The following vehicle data can be found in the vehicle registra‐

tion certificate part 1:
♦ Registration number: “e.g. WOB-HH 1234”
♦ Emission key number “Field 14.1 (code for field 14)”
♦ Vehicle manufacturer: “Field 2”, “Field 2.1 (code for field 2)”
♦ Vehicle identification number “field E”
♦ Type and version “Field D2 (type only)”, “Field 2.2 (code for
field D.2)”
Specified data input for EET
There are different ways to enter the specified data:
♦ 1. By manual input
♦ 2. By bar code input from EET data sheet
♦ 3. Through ELSA web service
Note
♦ To use the ELSA web service, the exhaust gas testing sta‐
tion L which is used for the exhaust emissions test must be
integrated in the workshop network.
♦ The ELSA web service automatically transmits the data for
the specific vehicle via the network to the respective mask.
Manual specified data input for EET:
Note
All test conditions and data required for exhaust emissions test
can be found in the ⇒ Data sheets for exhaust emissions test
for respective engine.
– Perform manual data input according to instructions on dis‐

play.
– Enter displayed values on EET data sheet in column “Test
values for exhaust emissions test” on display as follows:
1- Test speed (idling speed)
2- Warm-up phase for catalytic converter
3- Engine temperature
4- Increased idling speed
5- CO content at increased idling speed
6- Lambda at increased idling speed
7- Idling speed
8- Select regulating probe type; either “Step-type probe” or
“Broad-band probe”.
9- Lambda probe value
Specified data input for EET as bar code:
– If specified data for EET are available as bar code, read bar
code of EET data sheet with bar code reader.
All data required are shown on display.
130 5. Exhaust emissions test

Inspection
– Inspect all exhaust emissions relevant components.
– Check if exhaust system is fitted and complete and check for
leaks and damage.
Procedure
– Follow instructions from exhaust gas testing station.
5. Exhaust emissions test 131

6 00 Periodic Technical Inspection

(PTI)
Note
♦ The following information is provided on the basis of the

Commission Implementing Regulation (EU) 2019/621 and is
intended solely as information for the regular roadworthiness
testing of motor vehicles.
♦ The information on maintenance is provided as usual in the
corresponding maintenance tables, and the activities to be
performed are described in detail in the “Maintenance Man‐
ual”.
132 6. 00 Periodic Technical Inspection (PTI)

It Description Method Necessary information

e
m
I. Vehicle- Location of vehicle inter‐
1 specific de‐ face ⇒ page 134
scription of
the location
of and ac‐
cess to the
vehicle in‐
terface
I. Information individual systems are in
2 on whether general compatible with
the specific diagnostics. For further
system information on this sub‐
supports ject for the respective
diagnostic items, refer to
procedures Location of vehicle inter‐
(yes/no) If face ⇒ page 134
yes:
I. Vehicle- Implemented bus sys‐
2 specific tems:
. bus system ♦ LIN
1 and proto‐
col specifi‐ ♦ CAN
cations ♦ Most
♦ Flex-Ray
Implemented protocols:
♦ UDS (Unified Diag‐
nostic Services)
Standardisation: ISO TP
(LAH.5G0.042.B)
I. Vehicle- Implemented protocols:
2 specific ♦ UDS (Unified Diag‐
. communi‐ nostic Services)
2 cation pa‐
rameter
specifica‐
tions for
tested sys‐
tem/tested
function
I. Vehicle- The original status of
3 specific in‐ the vehicle (as delivered)
formation can be obtained via the
about the PR number.
originally Please follow document
installed path:
system ♦ Identify vehicle by
VIN
♦ Select vehicle data
♦ Identify PR number
1 Brake system
.
1 Mechanical
. condition
1 and func‐
tionality
1 Parking Visual inspection of General description of
. brake, op‐ all components dur‐ electromechanical park‐
1 erating lev‐ ing operation of ing brake
. er, ratchet brake system ♦ Electromechanical
6 parking brake ⇒ page
134 6. 00 Periodic Technical Inspection (PTI) 133
♦ ⇒ Brake system; Rep.
gr. 46; Assembly
General description of electromechanical parking brake
Electromechanical parking brake

In the case of electromechanical parking brakes, the conven‐
tional handbrake lever is replaced by a switch.
The electromechanical parking brake is operated by two electric
motors, which act on the rear disc brakes via a gear mecha‐
nism. The mechanical components are designed to hold the
parked vehicle securely even if the on-board power supply is
lost.
Warning lamps in the dash panel insert and in the button indi‐
cate whether the parking brake is activated. In addition, the
activation of the brake is accompanied by an operating sound.
The electromechanical parking brake is easy to operate via the
button and offers additional convenience and safety functions,
such as the dynamic pull-away assist system and the Auto Hold
function.
Auto Hold function

The Auto Hold function prevents the vehicle from rolling away
unintentionally when stationary or when starting off, without the
need to permanently apply the brake.
The system is operated by the ABS/ESC hydraulic unit. If the
vehicle is braked to a standstill, the last brake pressure is stored
by Auto Hold. The driver can remove the foot from the brake
pedal, and all four wheel brakes will still remain applied.
If the ABS wheel speed sensors detect a rolling motion, the
braking torque is automatically increased until the vehicle
comes to a standstill again.
This can happen, for example, when the driver brakes gently
on a gradient. As soon as the driver accelerates again and lets
go of the clutch (for vehicles with a manual gearbox), the brake
will again be released by Auto Hold. For safety reasons, the
function must then be reactivated using a button to the left of
the gear lever.
Electronic vehicle interface
Note
Ensure that the selected vehicle diagnostic tester is used only

with the respective diagnostic cable.
134 6. 00 Periodic Technical Inspection (PTI)

The connection for the diagnostic tester -1- is located in the

lower left section of the dash panel -2-.
Steering system check

Prerequisite:
The steering wheel must be moved in the same direction as the
desired direction of vehicle travel. The angle at which the steer‐
ing wheel is held must at all times correspond to the steering
angle of the front wheels.
“Checking the steering system in the course of the periodic

technical inspection”
Test method:
Visual inspection to ensure continuous alignment of the angle
at which the steering wheel is held with the resulting steering
angle of the front wheels
Prerequisites for testing:

Put vehicle ready into operation, and wait for system to be
checked.
Test sequence:
Bring steering wheel to straight-ahead position. Then turn it
180° to the left, then 360° to the right and finally 180° to the left
again.
Test result OK:

The resulting steering angle at the front wheels continuously
corresponds to the steering angle at which the steering wheel is
held.
6. 00 Periodic Technical Inspection (PTI) 135

7 Glossary
Term Explanation
ABS Anti-locking brake system. The ABS is a regulating system in the brake system, that
prevents locking when braking. This helps to maintain directional stability and steerabil‐
ity.
All-wheel drive Term to be used in place of “Haldex” with immediate effect. Legal implications make
coupling this step necessary. The term may nevertheless appear in older documents but need
not be replaced.
TCS Traction control system The TCS prevents the wheels from slipping when the vehicle is
driven off.
ATF Automatic Transmission Fluid. Gear oil for automatic gearbox.
EET Exhaust emissions test
AUS 32 Abbreviation for “Aqueous Urea Solution” with 32.5% urea content, see also (AdBlue®)
⇒ page 136
AdBlue® Is an invented name.
This fluid is also referred to as “NOx reducing agent AUS 32”, “AUS 32” or “Diesel
Exhaust Fluid” (in the US).
AdBlue® is a colourless reducing agent that is used for exhaust post-treatment in order
to reduce nitrous oxides and particulates.
AdBlue® is a registered trademark of the VDA (Verband der Automobilindustrie -
German association of the automotive industry) in the USA, Germany, the European
Union and other countries.
The AdBlue urea solution is not mixed with diesel fuel, but is carried in a separate tank
in the vehicle.
ATF level Filling level of ATF in gearbox
BEV Battery Electric Vehicle. Electric vehicle
CNG Compressed Natural Gas. Compressed natural gas
CO Carbon monoxide. Produced when fuels containing carbon are not combusted com‐
pletely
Common rail This term refers to a common high-pressure injection line, the “rail”, which supplies all
“CR” cylinders of the relevant cylinder bank with fuel.
Diesel exhaust Designation used in the US for the NOx reducing agent AUS 32, or the AdBlue®.
fluid
DIN Deutsches Institut für Normung e.V. (German Standards Authority)
DLA Dynamic Light Assist: a system with variable road illumination allows the vehicle to be
driven permanently with main beam without dazzling oncoming traffic.
DPF Diesel particulate filter
DS Direct shift
DSP Digital service plan
DSG Dual clutch gearbox
ATA Anti-theft alarm
ECE Economic Commission for Europe
eHybrid (plug-in High-performance plug-in hybrid vehicles made by Volkswagen. Even longer distances
hybrid) can be covered fully electrically (commuters).
eTSI (mild hybrid) Electrified power units made by Volkswagen. Savings in fuel consumption plus higher
comfort.
ETKA Electronic parts catalogue
Part no. Abbreviation for part number
EN European standard
EOBD European On-Board Diagnosis
ESP Electronic stabilisation program. Prevents potential vehicle skidding by targeted inter‐
vention in the brake and motor management systems.
FAME Fatty acid methyl ester
136 7. Glossary
Term Explanation
GJ All-season tyre All-season tyres (also called all-weather tyres) can be used in the
summer and also the winter.
GTE The sports derivative as an independent vehicle concept.
HEV Hybrid Electric Vehicle. Hybrid vehicle
Hybrid (full hybrid) Introduction to the hybrid technology by Volkswagen. Convenient electric cruising over
short distances and at inner-city speeds.
MM Maintenance manual
LongLife service The LongLife service enables extremely long inspection or oil change intervals, de‐
pending on individual driving style and conditions under which the vehicle is used. For
the LongLife service a special engine oil is required.
LED Light-emitting diode LED
LPG Liquefied petroleum gas. Liquefied petroleum gas or LPG
MHEV (mild hy‐ Mild Hybrid Electric Vehicle
brid)
MIL Malfunction indicator light. American designation for exhaust emissions warning lamp
K83
MPI Multi-point injection
M+S Winter tyre (M+S tyre). Winter tyres are designed for low temperatures and wintry road
conditions.
NAR North American region
NSC National Sales Company
NOx reducing Designation of aqueous urea solution according to DIN ISO 22241-1, see also (AdBl‐
agent AUS 32 ue®) ⇒ page 136
NOx reducing Designation of aqueous urea solution according to DIN ISO 22241-1, see also (AdBl‐
agent AUS 32 ue®) ⇒ page 136
OBD On-board diagnosis. The OBD monitors all components influencing the exhaust emis‐
sions quality.
OBD-II American onboard diagnosis
PHEV Plug-in hybrid electric vehicle. A vehicle with hybrid drive whose battery can also be
recharged externally using mains electricity.
PR No. Abbreviation of production control number. It identifies among other things optional
equipment, country-specific deviations
PM Particulate matter. Soot particle value for diesel engine emissions
PMS Particulate reduction system
QG0 Vehicles are “not” factory-fitted with components for LongLife service. For mainte‐
nance, the intervals based on time and distance (non-flexible intervals) apply.
QG1 Vehicles are factory-fitted with active LongLife service. This means vehicles have a
flexible service interval display and are fitted with the following components:
♦ Flexible service interval display in dash panel insert
♦ Engine oil level sensor
♦ Brake pad wear indicator
QG2 The LongLife service is not factory-activated. This means vehicles have a fixed service
interval display (time and mileage dependent service intervals): These vehicles are
fitted with the following components:
♦ Non-flexible service interval display in dash panel insert
♦ Engine oil level sensor
7. Glossary 137
Term Explanation
QG3 The LongLife service is not factory-activated. This means vehicles have a fixed service
interval display (time and mileage dependent service intervals): These vehicles are
fitted with the following components:
♦ Non-flexible service interval display in dash panel insert
® Registered trademark
Readiness code 8-digit binary code which indicates if all exhaust relevant diagnoses have been per‐
formed by the electronic motor management.
RON Research Octane Number. Measurement unit of the knock resistance of petrol
SPF Particulate filter
TPMS, TPLI Tyre Pressure Monitoring System, Tyre Pressure Loss Indicator
SAE Society of Automotive Engineers. Association which creates proposals/guidelines for
implementing legal requirements (e.g. standards).
SCR With the SCR process (selective catalytic reduction) the noxious nitrogen oxides emis‐
sions are reduced to a great extent and are converted to steam and nitrogen by the
urea solution.
A special urea solution (AdBlue®) is injected into the exhaust system upstream of a
special catalytic converter.
PFI Intake manifold injection system (indirect injection system)
SULEV Super Ultra Low Emission Vehicle
TSI TSI turbocharger. Charging with turbocharger only.
TSI twincharger. Charging with turbocharger and compressor
TGI Charging with turbocharger and natural gas injection system
TDI Turbo diesel engine - direct injection
ULEV Ultra low emission vehicle
VDA German association of the automotive industry
VW Volkswagen
ESI Extended servicing interval
ZEV Zero Emission Vehicle
ASSY Assembly
138 7. Glossary
8 ---Change history---
Date Chapter Scope of modification
18.06.2 Cooling system: checking frost protection and Chapter updated.
02 coolant level ⇒ page 76
Service tables as of model year 2020► ⇒ page Chapter updated.
14
Service tables up to model year ►2019 ⇒ page Chapter updated.
5
Engine oil: capacities and specifications as of Chapter updated.
model year 2021► ⇒ page 93
Engine oil: capacities and specifications up to Chapter updated.
model year ►2020 ⇒ page 92
19/03/2 Service tables as of model year 2020► ⇒ page Chapter updated.

021 14
Service tables up to model year ►2019 ⇒ page Chapter updated.
5
Engine list ⇒ page 1 Chapter updated.
Brake and clutch system: changing brake fluid Chapter updated.
⇒ page 54
04.12.2 Engine list ⇒ page 1 Chapter updated.

020
Air filter: cleaning housing and renewing filter Chapter updated.
element ⇒ page 79
Spark plugs: renewing ⇒ page 122 Chapter updated.
Engine oil: capacities and specifications as of Chapter updated.
Service tables as of model year 2020► ⇒ page Chapter updated.
14
24/07/2 Service tables as of model year 2020► ⇒ page Chapter updated.

020 14
Engine oil: capacities and specifications as of Chapter added.
Engine oil: draining, renewing oil filter and re‐ Chapter updated.
plenishing engine oil ⇒ page 88
8. ---Change history--- 139

VW Up 2012 Maintenance Eng

Uploaded by

Copyright:

Available Formats

VW Up 2012 Maintenance Eng

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

VW Up 2012 Maintenance Eng

Uploaded by

Copyright:

Available Formats

Service

Service Department. Technical Information

4.28 Engine oil level: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Engines ⇒ Petrol engine Petrol engine Petrol engine Petrol engine

Engines ⇒ Petrol engine Petrol engine Petrol engine Petrol engine

Engines ⇒ Petrol engine

Volkswagen Technical Site: https://vwts.ru

2.1 Information on fixed service

2.1.1 Service identification

In the past, the PR numbers QG0, QG1 and QG2 determined

2.1.2 Fixed service

2.1.3 Service interval display

Fixed service interval display (only vehicles with a fixed service)

– Press also button -3- in dash panel insert to return to the

2.2 Service tables up to model year ►2019

♦ The service tables apply in general with differences depend‐

2.2.1 Delivery inspection

– 12V battery: check using -VAS 6161-.

• Only applicable to vehicles without battery data module.

– Event memories of all systems: read.

• Applies only to the Netherlands.

– Vehicle exterior: check for cleanliness.

• Applies only to BEV and PHEV

– High-voltage battery: charging

• Applies only to BEV and PHEV

2.2.2 Scopes of service

♦ Depending on the time elapsed and the mileage since the

Oil Inspec‐ Exten‐ Scope of work

• Applies only to BEV and PHEV

X – High-voltage battery: check charge level, charge as necessary.

• Applies only to BEV

Oil Inspec‐ Exten‐ Scope of work

• Applies only to PHEV

• Applies only to BEV

X – Reducing agent (AdBlue®): replenish only if customer requests.

• Applies only to EOS

• Applies only to EOS

X – Bonnet: greasing arrester

X – Door arrester: grease.

• Applies only to Touran 1T, EOS, Golf Cabriolet, CC and Phaeton

X – Convertible top: clean and lubricate locking element.

• Applies only to Golf Cabriolet and Beetle Cabriolet

X – Convertible top: perform water test.

• Applies only to Golf Cabriolet and Beetle Cabriolet

Oil Inspec‐ Exten‐ Scope of work

• Applies only to PHEV

X – Warning stickers: check that they are present.

• Applies only to BEV

X – Removable towing bracket: check.

X – Air suspension: check for leaks and damage.

• Applies only to Touareg and Phaeton

Oil Inspec‐ Exten‐ Scope of work

• Applies only to HEV and PHEV

X – High-voltage components and high-voltage cables: inspect for damage

• Applies only to BEV

X – Plenum chamber: check for soiling.

• Applies only to up!

X – Plenum chamber: check for soiling.

• Applicable for e-up! only