Hai ! Selamat Datang Ke Alam Hiburan Astro.: Understanding Your Bill

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Account Number Invoice Date Invoice Period Invoice Number Page

Nombor Akaun Tarikh Invois Tempoh Invois Nombor Invois Halaman


0997579535 17 Nov 2023 17 Nov - 16 Dec 1416225934 1 of 3

Firzanah Soleha Binti Sehu Sidique Ahame Hi there! Welcome to Astro's world of entertainment.
Serina Bay
17-7-2,Hilir Sungai Pinang
Hai ! Selamat datang ke Alam Hiburan Astro.
-
11600,Jelutong,PNG This page gives you a quick summary of your November bill. Refer
to page 3 for more details.
Halaman ini memberikan ringkasan bil November anda. Lihat
mukasurat 3 untuk maklumat lanjut.
Need any help? Visit support.astro.com.my or see page 2 for ways to
contact us.
Perlukan bantuan? Layari support.astro.com.my atau lihat mukasurat 2
untuk mengetahui cara menghubungi kami.

Previous Bill Bil Terdahulu This Bill Bil Semasa


Payment received Monthly charges
Bayaran diterima Caj bulanan
– RM 65.00 RM 137.79

One-time charges
Caj sekali sahaja
RM 65.00

Credit balance New charges due


Baki kredit Caj baharu perlu dibayar
– RM 65.00 RM 202.79

TOTAL AMOUNT DUE RM 137.80


JUMLAH PERLU DIBAYAR Round total: + RM 0.01

PAY BY Bayar sebelum 13 Dec 2023

UNDERSTANDING YOUR BILL KENALI BIL ANDA


ABOUT YOUR BILLS: THIS BILL:
A bill is sent to you every month, which includes regular Your first bill includes a one-time set up fee to get your service
subscription charges, plus any additional services consumed and activated, and a partial charge for active service from when you
adjustments to your subscription e.g. a package upgrade. first joined us. We ensure that you are only charged from the day
your service is activated.

WAYS TO PAY Cara-cara untuk membayar

AUTO DEBIT PAYMENT PARTNERS JOMPAY ONLINE PAYMENT BARCODE


Never miss a due date and Visit any of our payment Enter the Biller Code Scan this QR to pay Amount Due (RM):
save time making payment. partners. See Page 2 for and Ref-1 Number when online or visit
the full list. making a payment with pay.astro.com.my
Sign up at astro.com.my/ JomPAY.
autodebit Always bring along your RM 137.80
bill to scan! Account Number:
easiest way
Biller code: 9639
to pay Ref-1: 0997579535 0997579535
Account Number Invoice Date Invoice Period Invoice Number Page
Nombor Akaun Tarikh Invois Tempoh Invois Nombor Invois Halaman
0997579535 17 Nov 2023 17 Nov - 16 Dec 1416225934 2 of 3

CONTACT US WHAT YOU NEED TO KNOW


HUBUNGI KAMI APA YANG ANDA PERLU TAHU

ONLINE Atas talian FEES AND CHARGES


WEBSITE astro.com.my/contactus BAYARAN DAN CAJ
EMAIL [email protected] Failure to make payment before the Due Date may result in suspension or
termination of your subscription without notice.
SELF-SERVICE selfservice.astro.com.my
Kegagalan membuat bayaran sebelum Tarikh Bayaran Akhir mungkin menyebabkan
sekatan atau penamatan langganan tanpa notis.

CALL US Hubungi kami A reconnection fee will be charged as applicable should your account be
PHONE 03-9543 3838
suspended for non-pay. Please visit support.astro.com.my and select “Billing &
Payment” for the applicable charges.
Astro Fibre 03-9543 1543 Bayaran Penyambungan perkhidmatan yang berkenaan akan dikenakan sekiranya akaun
OPERATING HOURS anda digantung kerana pengabaian pembayaran. Sila layari support.astro.com.my dan
pilih “Bil & Bayaran” untuk caj yang berkenaan.
Daily from 9am to 7pm
Standard local call charges may apply A Switching Fee of RM10.00 will be charged to your account upon downgrading
of package or change of package of the same price.
Bayaran Penukaran sebanyak RM10.00 akan dikenakan ke akaun anda apabila membuat
SOCIAL Media sosial penurunan taraf pakej atau perubahan pakej pada harga yang sama.
FACEBOOK facebook.com/astro
All details shown in this invoice deemed to be correct unless Astro is notified of any
TWITTER @astroonline discrepancy within thirty (30) days from the Invoice Date.
Semua butiran yang ditunjukkan di dalam invois ini adalah benar kecuali Astro diberitahu
mengenai sebarang percanggahan dalam tempoh tiga puluh (30) hari dari Tarikh Invois.
CORPORATE DETAILS Maklumat korporat
COMPANY REGISTRATION For the avoidance of doubt, nothing herein shall preclude Astro from correcting at
MEASAT Broadcast Network Systems any time any error or discrepancy in the amount stated in the invoice.
Sdn Bhd 199201008561 (240064-A) Untuk mengelakkan keraguan, Astro berhak untuk membetulkan pada bila-bila masa apa-apa
kesilapan atau percanggahan dalam jumlah yang dinyatakan dalam invois.
ASTRO HEADQUARTERS Thank you for your subscription to the Astro Service. We would like to inform
All Asia Broadcast Centre, you that by subscribing to the Astro Service, you consent to the processing of
Technology Park Malaysia, your personal data in accordance with our Privacy Notice which is available on
Lebuhraya Puchong-Sg. Besi, www.astro.com.my/privacy-notice
Bukit Jalil, 57000 Kuala Lumpur Terima kasih atas langganan anda kepada Perkhidmatan Astro. Kami ingin memaklumkan
kepada anda bahawa dengan melanggan Perkhidmatan Astro, anda bersetuju dengan
SERVICE TAX REG NO pemprosesan data peribadi anda mengikut Notis Privasi kami yang boleh didapati di
W10-1808-32000823 www.astro.com.my/privacy-notice

*Payment collection on behalf of iQiyi & Netflix services. Amount including 6% DST.
*Pungutan bayaran bagi pihak perkhidmatan iQiyi & Netflix. Jumlah termasuk 6% DST.

ALL the WAYS TO PAY Kesemua cara untuk membayar


THROUGH ASTRO ONLINE BANKING PAYMENT TERMINAL OVER THE COUNTER
Autodebit JomPay Selected Petrol Stations Agrobank
Astro Service Center Maybank Convenience Stores/Marts POS Malaysia
Astro Self-Service Portal Agrobank Kiosk & e-wallet Bank Simpanan Nasional -
My Astro App Public Bank **Max RM0.50 surcharge allow up to 2 working days

For more info on payment channels, kindly visit: support.astro.com.my


Untuk maklumat lanjut berkenaan pilihan bayaran, sila layari: support.astro.com.my
Account Number Invoice Date Invoice Period Invoice Number Page
Nombor Akaun Tarikh Invois Tempoh Invois Nombor Invois Halaman
0997579535 17 Nov 2023 17 Nov - 16 Dec 1416225934 3 of 3

your recent
changes Is this bill higher than you expected? Adakah bil in lebih tinggi daripada
jangkaan?
You have been charged a installation fee for new services.
Anda telah dikenakan caj pemasangan untuk perkhidmatan baharu anda.

Previous Bill Bil Terdahulu

Payments Bayaran
Activation & Installer Fee – Payment received Activation 17 Nov -65.00
& Installer Fee bayaran diterima

Credit balance -RM 65.00


Baki Kredit

This Bill Charges Caj Bil Semasa


Tax Legend
Petunjuk cukai Monthly charges Caj bulanan 17 Nov - 16 Dec
S = Service Tax SmartCard 016612786919
Cukai perkhidmatan
S Movies Plus Pack 129.99
N = No Service Tax
Tiada cukai
Movies Plus Pack - 24mth discount of –RM15.00 included (ending 17 Nov 2025)
perkhidmatan
Service tax @ 6% 7.80

Total monthly charges RM 137.79


Jumlah caj bulanan

One-time charges Caj sekali sahaja 17 Nov

S Activation & Installer Fee 61.32

Service tax @ 6% 3.68

Total one-time charges RM 65.00


Jumlah caj sekali sahaja

TOTAL AMOUNT DUE RM 137.80


JUMLAH PERLU DIBAYAR Round total: + RM 0.01

Inclusive of RM11.48 of Service tax @ 6%. Service Tax is charged on each taxable item.
Harga termasuk RM11.48 Cukai Perkhidmatan @ 6%. Cukai Perkhidmatan akan dicaj pada setiap
barangan yang boleh dikenakan cukai.

Pay by due date to ensure continuous service.


Sila bayar mengikut tarikh habis tempoh untuk memastikan perkhidmatan tidak tergendala.

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