High End Wine
High End Wine
High End Wine
Executive Summary
Rationale:
New construction of upscale residential housing in Boston has been robust in recent years,
leading to the formation of new communities in need of neighborhood stores and services. As
the population shift continues, opportunities arise for retail businesses ready to accommodate
this growth and capitalize on the trend.
Objective:
Vino Maestro will be a full-service retail merchant of fine wines and spirits in Boston. It will
distinguish itself from the competition and capture market share by securing a prime
storefront location in a newly forming Boston residential neighborhood. It will follow the
best practices of its retail category leaders, with particular emphasis on excellent customer
service, a broad selection of quality inventory, and competitive pricing.
1.1 Mission
Our mission is to develop into the best location to buy wine in Boston, which will be
measured by our growth in sales, and in opinions and ratings published in the media.
Inventory and sales records will be computerized, to allow the company to identify and
exploit best selling products, match volumes and profitability to service levels, anticipate
demand, manage cash flows, assist with revenue growth plans, and optimize
supplier/distributor relationships.
Goals:
Earn and maintain Vino Maestro's rating as one of the best stores in the Boston wine and
spirits retail trade business.
Establish 30% minimum gross profit margins (retail price less wholesale cost) from inception.
Achieve a profitable return on investment within three years.
Earn a 15% internal rate of return for investors over the life of the lease.
Attract talented and motivated staff.
Company Summary
Vino Maestro will be a Boston retailer of fine wines and spirits. The company will be formed
as a closely held C corporation in which business partners Cris Martin and Bob Williams will
own 80% interest.
The following table outlines the start-up expenses, assets, funding, and liabilities.
Start-up Requirements
Start-up Expenses
Legal $15,000
Marketing $10,000
Telecommunications $5,000
Security $10,000
Start-up Assets
U.S. sales of wines priced at $10 to $14 a bottle have climbed 14 percent over the past 12
months, and sales at $25 a bottle (and up) have grown 18 percent. The trend is expected to
continue (source: UBS Warburg research).
Indeed, wine consumption is on the increase in the United States, and customers are trading
up. Better still for the wine industry, wine overtook coffee as the most popular meal time
beverage in the U.S. in 1998 (Wine Business Monthly, 6/00).
Americans spent more than $20 billion on wine in 1999, up from $17.6 billion the previous
year - an increase of more than 13 percent (WBM, 4/00).
Consumption trends and demographics point to robust wine sales growth for the next 15
years.
The bullish outlook was documented by well-known industry consultant Vic Motto of Motto,
& Fisher and is based on that firm's look at the forces driving increased fine wine
consumption. His findings and conclusions were presented as part of a presentation entitled
"Wine: What's Powering This Rocket?"
Wine demand is likely to be boosted strongly by the aging of the U.S. population. Per capita
consumption of wine increases with age, with early consumers drinking only 6.6 bottles per
year. Consumption peaks at 16.4 bottles annually among adults 50-59 years old. "Baby
boomers, more than any other previous generation, view wine as a simple, affordable luxury."
Given that the strongest growth in population over the next 10 years will be among these
adults, who currently consume about 40 percent of all wines, it is easy to understand Motto's
bullish outlook. "The aging demographic transformation is going to continue for the next 15
years, and the traits of this population as they shift into their older years of life fit wine to a
‘T'" said Motto. Interestingly, their children, today's echo-boomers, make up another
population group that will experience rapid growth over the next decade.
The influence of demographics on wine consumption is so strong, according to MKF, that if
the current growth rate in wine sales were adjusted to account for the population changes,
then U.S. wine consumption potentially could increase 80 percent by 2015 due to
demographics alone. Also, comprehensive industry research has shown that down turns in the
economy and the stock market appear to have no impact on wine sales. In fact, wine sales
rose slightly during previous stock market declines.
40-49
13.6 bottles
50-59 16.4 bottles
As one would expect, wine consumption in the Boston metropolitan area exceeds national
averages, primarily due to higher per capita income levels and a more global population mix.
Europeans, for example, drink 5 to 10 times more wine per capita than their American
counterparts. Consequently, we conservatively base our business plan projections for the
Southside Towers resident segment to buy an average of 15 bottles of wine per capita per
year from our store.
The following chart and table show the market analysis for Vino Maestro.
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plan.
Market Analysis
Downtown Harborside
2% 50,000 51,000 52,020 53,060 54,121 2.00%
District
Other 0% 0 0 0 0 0 0.00%
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business plan.
Due to regulatory constraints, the retail wine and spirit trade in Massachusetts is comprised of
many independent participants. Chain stores are not allowed. No change is seen in this
structure for the foreseeable future, although some changes are afoot in Internet-driven
distribution operations, particularly for wholesalers.
Competition to a large degree depends on location, as stores take a stake in a territory that
engenders best in-store sales prospects. Relationships are cultivated with better customers,
both individual and wholesale, who may qualify for discounts based on volume purchases.
Prices in the Boston marketplace are not subject to much variance, as retailers seek to protect
their margins against distributor costs that are virtually the same for all. Distributors,
however, reward volume, and high-volume retailers have the capability to build a competitive
advantage. For example, Millstones runs periodic Super Sales, with retail prices of over 200
wines offered at distributor cost prices. This is something only a high-volume retailer could
afford to do.
Other competitive factors include breadth and depth of available stock, product knowledge,
customer service, expense management, marketing programs, employee productivity,
management of detailed information, in-store presentation and overall design, hours of
operation, incoming and outgoing delivery efficiencies, product packaging, customer loyalty,
out-of-area competition, pricing, and reputation.
Competitors:
Global Wines is about 1,500 feet from our proposed storefront. It is our primary local
competitor, although not a serious threat to our main residential base of customers within
Southside, who will find our location much more convenient to their needs. Another
important factor is that our selection and product knowledge will appeal to the high-
income Southside Towers resident, while Global Wines has more of a neighborhood grocer
approach with less focus on product knowledge.
Stillman Wines on Packard Street is the next nearest competitor, about 2,500 feet north of our
location. Although Stillman is a high-volume shop with strength in pricing power, it remains
far beyond the practical boundaries for shoppers who live in our neighborhood.
There are other direct marketers and major advertisers that can deliver into our territory:
Beverson's, Millstone's, Gainer, and Morrison. We expect our local delivery service will be
faster and more responsive than these bigger players.
Internet storefronts (evinyard.com, Wine.com, etc.) are emerging competitiors and may be
more of a longer term issue, since the industry and marketplace is in the process of
experimenting, testing and adapting to changing conditions in search of a business model that
works over the long term. We intend to develop our own website and emerge as a player by
developing with website economics that make this a self-funding outlet for sales and service.
Non-local stores that are in commuter paths of our neighborhood residents are also
competitors, which will make us ever aware of the importance of cultivating relationships
with our neighborhood residents so we can develop a long-term loyal customer base.
The target market profile consists of Boston residents who are educated, successful
professionals, with high disposable income, and who are regular consumers of alcoholic
beverages. Most of the consumers in this category rely on assistance in selecting wines and
spirits. Consequently, they tend to reward the most capable merchants with loyalty and word-
of-mouth advertising. This is an area that Vino Maestro will work to develop as a keystone of
its marketing strategy.
Bulk volume: private and business. Much of this business needs to be cultivated through
opportunistic networking, and diligent follow-ups of in-store inquiries and leads.
Boston direct deliverables: (outside immediate store neighborhood) viable only as the store
earns its way into a position in which it can invest in vehicle delivery operations and line up
target customers that would sustain such an operation.
Other than the market segment carved out by Beverson's and a handful of major players, little
attention is paid to the opportunities of geographic extensions through direct shipments of
wine & spirits throughout Massachusetts. Beverson's markets over the Internet and has over
220 thousand actual and potential customers on its mailing list. As a goal, our company
will seek to capture of piece of the apparently substantial demand for direct shipment sales. Is
is important to note that if current lobbying efforts are successful in influencing state and
national liquor authorities to allow interstate shipments, our company intends to be in a good
position to capture a piece of this outstanding potential growth opportunity. Even without
interstate sales, a successful penetration of the Massachusetts intra-state marketplace would
mean substantial growth for a neighborhood business.
1. Location is critical to attract the traffic and customer profile required to generate planned
sales volumes. The business is highly territorial. We have mapped the location of every retail
liquor store in Boston, and we have been working with executives of Castle Real Estate
Company to determine the best possible location for the store. Four target areas were
identified: the newly developing Southside residential complex downtown, the Jefferson
Park area, the Shoehorn district, and the Princeville area. Among these target areas,
Southside Towers has been identified as our most promising business opportunity.
Product pricing will be based on competitive parity guidelines. Prices will be consistent with
those of the retail stores in our area, with the exception of very high-volume operations who
have more powerful pricing leverage.
Pricing will be monitored continuously against neighborhood and other competitive sources
(market leaders) who we can readily research.
Best value products will be identified to assist customers with smart selections.
Deliveries will be geared to the customer's convenience. The situation will be monitored to
insure that the company invests adequately in its own delivery operations.
Sales feedback will be elicited to stimulate ideas, approaches, relate success stories, instruct
in new techniques, share news, implement improvements.
1. Sales projections for Vino Maestro are based on: actual sales of Season's Best Wine &
Spirits, A&A Wines, Avenue Wines, interviews with liquor store owners and managers,
observations of store sales and traffic at Friendship Wines, Pelican Place, and various other
retail stores in Boston, government and industry trade statistics, and population
demographics and projections envisioned in Southside Towers construction plans.
2. Regarding wine revenue potential, we are forecasting average sales of 15 bottles per capita
per year for residents of Southside Towers, and an average retail price of $15 per 750 ml
bottle. Trade statistics show that, on a national basis, 10% of the population is responsible
for 90% of alcoholic beverage consumption. The "average" Southside Towers customer,
representing 10% of the Southside Towers population, therefore, would be expected to
purchase three bottles of wine per week from our store. With Southside Towers growing
from a base of 3,000 to 17,000 residents, we see wine revenue potential from these
residents in a range of $675k to $3.8 million over the course of the full development of the
Southside Towers project.
3. The balance of our forecasted wine sales, representing some 20% of total wine sales, will
come from sources external to Southside Towers: catering services, corporate accounts,
deliveries to consumers outside Southside Towers, and visitors to the Southside
Towers complex of residences, stores, and park situated on the NY harbour waterfront.
4. Sales revenue of spirits are projected to be 10% of wine sales, based on interviews with
Boston store owners with a similar array to the product mix we have planned.
5. About 40% of annual sales are expected to occur in the November-December holiday period.
This is in-line with the retail liquor store norm and confirmed by owner interviews and trade
statistics.
6. Wine consumption has been growing in terms of sales volume some 8-10% annually for the
last decade. This trend is expected to continue and perhaps increase to up to 12% in the
next 15 years. Spirits sales will tend to remain flat during the same time, with the exception
of tequilla, vodka, and rum. Our forecast assumes a 7% annual growth in total wine and
spirits sales per capita.
7. Assuming a plan fiscal year beginning July 1, 2001, we estimate the Southside Towers
population to increase 1,000 residents per year in-line with current construction and
occupancy estimates provided by agents for Southside Towers.
Personnel Plan
Year Year Year
1 2 3
$96,0 $96,0 $100,
Store Managers/Partners
00 00 000
Salespeople -- Full-time $0 $0 $0
$4,65 $3,07 $3,38
Salespeople -- Seasonal
0 0 0
$21,3 $23,5 $28,8
Stock/Delivery -- Full-time
20 00 50
$2,46 $2,70 $2,97
Stock/Delivery -- Seasonal
0 0 0
Other $0 $0 $0
Total People 6 7 7
$124, $125, $135,
Total Payroll
430 270 200
Financial Plan
50%-70% of sales are projected as credit card sales, in-line with actual
experience of retail liquor stores in Boston.
Credit card collection is typically short, and this plan assumes an one day
collection time.
The long-term interest rate basis is the current SBA guideline of prime plus
2.25% for a seven year loan.
The short-term interest rate basis is the fed funds rate plus 2.5%
The projected accounts receivable position is relatively low and steady due
to the nature of the business, in which up to 50% of our sales are cash, and
the balance are consumer credit card purchases. No other consumer credit
terms are envisioned or necessary for the operation of this business.
Assets
Current Assets
Long-term Assets
Current Liabilities
Current Borrowing $0 $0 $0
General Assumptions
Plan Month 1 2 3
Other 0 0 0
Collection days should remain fairly short, given the substantial cash
revenues, and standard credit card collection periods.
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own business plan.
The following table presents the profit and loss figures for Vino Maestro.
Year 1 Year 2
Other $0 $0 $0
Expenses
Leased Equipment $0 $0 $0
Other $0 $0 $0
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own business plan.
Cash Received
Dividends $0 $0 $0
Business ratios for the years of this plan are shown below. Industry profile ratios
based on the Standard Industrial Classification (SIC) code 5921, [insert code title
here], are shown for comparison.
Ratio Analysis
Percent of Sales
Main Ratios
Activity Ratios
Payment Days 27 27 27
Debt Ratios
Liquidity Ratios
Additional Ratios
Appendix
Sales Forecast
Month Mon Mon Mon Mon Mont Mont Month Mont Mont Mont
1 th 2 th 3 th 4 th 5 h6 h7 8 h9 h 10 h 11
Sale
s
Win 0 $40,0 $45,0 $50,0 $50,0 $60,0 $75,0 $100,0 $125,0 $70,0 $70,0 $75,0
e % 00 00 00 00 00 00 00 00 00 00 00
Spiri 0 $4,00 $4,50 $5,00 $5,00 $6,00 $7,50 $10,00 $12,50 $7,00 $7,00 $7,50
ts % 0 0 0 0 0 0 0 0 0 0 0
Oth 0
$0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
er %
Tota
l $44,0 $49,5 $55,0 $55,0 $66,0 $82,5 $110,0 $137,5 $77,0 $77,0 $82,5
Sale 00 00 00 00 00 00 00 00 00 00 00
s
Direct
Cost Month Mont Mont Month Month Mont Mont Mont
Month 1 Month 3
of 2 h4 h5 6 7 h8 h9 h 10
Sales
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtot
al
Direct $34,4 $41,2 $51,60 $68,80 $86,0 $48,1 $48,1
$27,521 $30,961 $34,401
Cost 01 82 2 3 03 62 62
of
Sales
Personnel Plan
Mo Mo Mo Mo Mo
Mon Mon Mon Mon Mon Mon
nth nth nth nth nth Month 12
th 1 th 4 th 7 th 8 th 9 th 10
2 3 5 6 11
Store
0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0 $8,0
Managers/P $8,000
% 00 00 00 00 00 00 00 00 00 00 00
artners
Salespeople 0
$0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
-- Full-time %
Stock/ 0 $2,0 $1,6 $1,6 $2,0 $1,6 $1,6 $2,0 $1,6 $1,6 $2,0 $1,6 $1,640
Delivery -- % 50 40 40 50 40 40 50 40 40 50 40
Full-time
Stock/
0 $1,6
Delivery -- $0 $0 $0 $0 $0 $0 $820 $0 $0 $0 $0
% 40
Seasonal
0
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
%
Total
6 6 6 6 6 6 8 8 6 6 6 6
People
Total $10, $9,6 $9,6 $10, $9,6 $9,6 $11, $13, $11, $10, $9,6
$9,640
Payroll 050 40 40 050 40 40 800 140 500 050 40
General Assumptions
Month Month Month Month Month Month Month Month Month Month Month Month
1 2 3 4 5 6 7 8 9 10 11 12
Plan
1 2 3 4 5 6 7 8 9 10 11 12
Month
Current
Interest 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00% 9.00%
Rate
Long-
term 11.00 11.00 11.00 11.00 11.00 11.00 11.00 11.00 11.00 11.00 11.00
11.00%
Interest % % % % % % % % % % %
Rate
Tax 30.00 25.00 25.00 25.00 25.00 25.00 25.00 25.00 25.00 25.00 25.00
25.00%
Rate % % % % % % % % % % %
Other 0 0 0 0 0 0 0 0 0 0 0 0