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    My CV PDF

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    ayesha siddiqui
    Kiran S A is an IT Engineer based in the United Arab Emirates with over 5 years of experience in roles such as System Administrator, IT Support Engineer, and IT Engineer. He has extensive experience implementing and supporting SAP ERP systems, Active Directory administration, network troubleshooting, endpoint management, and security systems installation and configuration. He is proficient in technologies including Microsoft Windows, Active Directory, Exchange Server, and Cisco networking.

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    My CV PDF

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    ayesha siddiqui
    22 views2 pages
    Kiran S A is an IT Engineer based in the United Arab Emirates with over 5 years of experience in roles such as System Administrator, IT Support Engineer, and IT Engineer. He has extensive experience implementing and supporting SAP ERP systems, Active Directory administration, network troubleshooting, endpoint management, and security systems installation and configuration. He is proficient in technologies including Microsoft Windows, Active Directory, Exchange Server, and Cisco networking.

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    Kiran S A is an IT Engineer based in the United Arab Emirates with over 5 years of experience in roles such as System Administrator, IT Support Engineer, and IT Engineer. He has extensive experience implementing and supporting SAP ERP systems, Active Directory administration, network troubleshooting, endpoint management, and security systems installation and configuration. He is proficient in technologies including Microsoft Windows, Active Directory, Exchange Server, and Cisco networking.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views2 pages

    My CV PDF

    Uploaded by

    ayesha siddiqui
    Kiran S A is an IT Engineer based in the United Arab Emirates with over 5 years of experience in roles such as System Administrator, IT Support Engineer, and IT Engineer. He has extensive experience implementing and supporting SAP ERP systems, Active Directory administration, network troubleshooting, endpoint management, and security systems installation and configuration. He is proficient in technologies including Microsoft Windows, Active Directory, Exchange Server, and Cisco networking.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Kiran S A

    IT Engineer

    Contact Experience

    Phone
    +971 58 970 3197

    Email
    Aug 2021 to Dec 2022
    [email protected] ODS Global DMCC (SB Group)
    Visa Status IT Engineer
    Employment Visa Meeting with the IT manager to discuss system needs. Designing and installing computer hardware
    configurations. Installing software and networking systems.
    LinkedIn:
    www.linkedin.com/in/ Troubleshooting network and software issues.
    kiran-sivanpillai-b56692141 Implementing all IT activities in Head office including SAP ERP Implementation, Training and
    Support.
    End User Support Purchase Module, Sales Module, Production Module.
    Fixing hardware, software, and networking issues. Responding to general IT requests.

    Education Ensuring security software is kept up to date.


    Filing monthly reports for the IT Manager.

    2015 Feb 2020 to Aug 2021


    B.E., (Electronics & Communication Star Security Service LLC
    Engineering) System Administrator
    Rajalakshmi Engineering College Helping users in installing Local and Network printer.
    Domain joining and deploying domain policies also managing domain controllers.
    2013 Setting up shared folders and printers and mapping drives.
    Diploma, (Electronics & Network Troubleshooting (Patching the Network patch panel to the switch and enabling.)
    Communication Engineering) Strong Knowledge of troubleshooting MS Outlook 2007/2010/2013/2016
    University/College Security Camera Installation and configuring DVR (Digital Video Recorder/Receiver), setting DVR to
    Cape Polytechnic College, Tamilnadu, be viewed through Network or in display Monitors, TV.
    India. Maintenance Time Attendance System.

    Aug 2018 to Oct 2019


    Qubealliance
    Expertise IT Support Engineer
    Troubleshooting and Managing Network Topologies – LAN, TCP/IP.
    Cisco Certified Network Associate Strong Knowledge of troubleshooting MS Office 2007/2010/2013/2016.
    (CCNA) Maintenance Time Attendance System.
    SIRA Certified System Engineer Configuring Wi-Fi for users with windows laptops.
    End User Support Purchase Module, Sales Module, Production Module.
    IT Service Desk: Management Given support to purchase team and warehouse stock keepers for the retail smooth procedure like
    Fundamentals
    ➢ Doing purchase billing in SAP ERP software.
    MS Office 365 ➢ Solving the errors while billing in software
    Supporting modules: Purchase and Retail POS.

    Relevent Experience Implementing all IT activities in all Outlets and Head office including SAP ERP Implementation,
    Training and Support.
    Managing Emails for all outlets and managing C Panel for all domains.
    Windows 2012/2008/2003/2000 POS Installation and Support. (POS is a software which is used in retail shop as a counter machine for
    Active Directory Support, billing)
    Troubleshooting

    Microsoft Exchange Server 2010

    Network Infrastructure Support,


    Troubleshooting.
    Language
    Jan 2016 to Aug 2018
    Freshnplus Supermarket LLC
    English
    Tamil IT Support Engineer/ Help Desk Support
    Providing the necessary software installation to the local users as well as the remote users.
    Malayalam
    Providing desktop/laptop support and other technical support to more than 1000+ local users.
    Responsible for Active Directory Administration.
    ✓ Implementing System Policies & Profile’s according to client requirement.
    ✓ DHCP, DNS and Wins related problem troubleshooting.
    ✓ Creation/ Deletion/ Modifying user access and rights.
    ✓ Group Policy Management
    ERP PROJECT IMPLEMENTATION: Implement SAP ERP across head office and all retail outlets.
    Control user permissions, master creations, study the user requirement and scope, and pass the
    information to development team and giving training to user End.
    Providing L1 Support to POS Devices and VPN Configuration.
    Travelling to client sites to help with installs, deployment, and troubleshooting.
    Helping users in installing Local and Network printer.
    Domain joining and deploying domain policies also managing domain controllers.
    Setting up shared folders and printers and mapping drives.
    Network Troubleshooting (Patching the Network patch panel to the switch and enabling.)
    Virtual machines Installation and configuration in Hyper V Manager.
    Strong Knowledge of troubleshooting MS Outlook 2007/2010/2013/2016
    Security Camera Installation and configuring DVR (Digital Video Recorder/Receiver), setting DVR to
    be viewed through Network or in display Monitors, TV.
    Maintenance Time Attendance System

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