EI Shipra
EI Shipra
EI Shipra
Emotional Intelligence
The capacity to recognise and control one's own emotions as well as those of others is
referred to as emotional intelligence. Emotional awareness, or the capacity to recognise and
name one's own emotions, the capacity to channel those emotions and apply them to
activities like thinking and problem-solving, and the capacity to manage emotions, which
entails both controlling one's own emotions when necessary and assisting others in doing
the same, are the three skills generally regarded as comprising emotional intelligence.
The five pillars of emotional intelligence are listed here, along with how they may help you
succeed in the workplace:
1. Self-awareness- Understanding how one's emotions, emotional triggers, strengths,
weaknesses, motives, values, and objectives impact one's thoughts and behaviors is
known as self-awareness.
Take the time to check in with yourself and look into possible causes if, for instance,
you're feeling worried, irritated, uninspired, or deflated in your job. Labeling the
emotion and understanding its origin puts you in a much better position to cope with
the situation and take the necessary action, such as offering to take on more work
that could inspire you or coming up with constructive methods to handle a
problematic coworker.
2. Self-Management - Self-management, which builds on self-awareness, is the capacity
to control one's emotions. Even people with high EQs occasionally encounter
unpleasant moods, impulsive behaviours, and negative emotions like stress and rage.
Self-management is the capacity to master these emotions rather than allowing
them to master you.
This could entail holding off on responding to tense or hostile situations. If you
choose to wait to respond to that irate email or phone call, you will be able to do it
deliberately and rationally as opposed to hastily. In addition to having a negative
impact on others around you, bad emotions and impulsive behaviour can also be
detrimental to your own welfare.
3. Motivation- In essence, what drives us to behave is motivation. It is our motivation
to keep moving forward when we encounter challenges and failures that requires us
to reflect on our motivations.
Low-motivated people are more prone to be worried, quick to give up, and risk-
averse rather than problem-solvers. They could voice unfavourable sentiments about
the objectives and responsibilities of the project as a result of their lack of
motivation, which could be detrimental to the morale of the team.
On the other side, those driven by "success" and producing something they are
pleased of are more likely to get criticism, keep track of their development, push
themselves, and make an ongoing effort to enhance their abilities, knowledge, and
production. It is simple to understand why highly motivated individuals are beneficial
to any team.
4. Empathy- The capacity for emotional connection with others and consideration of
their thoughts, worries, and points of view is known as empathy. When dealing with
internal and external stakeholders and clients, it's crucial to have this talent since it
allows one to foresee the other's wants and reactions.
In the modern workplace, managers who are emotionally astute and clever put
together diverse teams with varied viewpoints and abilities. To accept and value
other points of view, solve issues, and develop creative solutions, empathy is a
crucial component.
Team cohesion also requires empathy. A pleasant workplace culture results from
recognising and attending to the emotional needs of the individuals you work with.
5. Relationship Management- Relationship management is largely dependent on one's
capacity to develop true relationships with, and respect from, coworkers. This has
more to do with trusting and being trusted in a team than just the cliché of a trust
fall during a team-building activity.
A manager with exceptional relationship management abilities can motivate, direct,
and develop their team members, which has a significant impact on the effectiveness
and output of the team.
Application of EI
1. Raising the children- Numerous advantages of emotional intelligence can help your
child throughout her entire life. Having a low eq might provide difficulties later on.
You can help your child by putting a name to her emotions—at least the
emotion you suspect your child is feeling.
It might be easy to downplay your child's feelings when they're unhappy,
especially if they appear a touch over the top. Even if you don't comprehend
why they are unhappy, it is preferable to acknowledge their sentiments and
demonstrate empathy.
Kids need to know how to express their emotions in a socially appropriate
way.
provide specialised knowledge. For instance, teaching your child to take a few
deep breaths to relax their body when they are furious may be helpful.
Help them come up with at least five solutions to this issue. Not all solutions
need to be sound concepts. The initial objective is to just generate ideas.
2. Physical and Mental Health- If you can't control your emotions, it's likely that you
can't control your stress either. Serious health issues may result from this.
Unmanaged stress increases blood pressure, weakens the immune system, boosts
the risk of heart attacks and strokes, affects fertility, and hastens ageing. Learning
how to control your stress is the first step to enhancing your emotional intelligence.
Stress and unchecked emotions can negatively affect your mental health and put you
at risk for depression and anxiety. Strong connections will be difficult for you to
establish if you are unable to comprehend, accept, or regulate your emotions. This
might further aggravate existing mental health issues and leave you feeling alone
and alone.
3. Professional Excellence-
4. Building personality/ success in politics- Since emotional intelligence is a crucial
component of our personalities, the list of its advantages, both personally and
professionally, gets very long. It gives us the ability to function effectively in this very
competitive and modern world. EI encourages growth toward achieving academic
and professional goals. By fostering a profound feeling of emotional understanding
and belongingness, it improves connections between family members, classmates,
coworkers, and others. EI increases self-assurance and improves communication
abilities, allowing us to effectively communicate our ideas to others.
In demanding and extended emotional work environments like management
positions, social work, healthcare, hospitality, the service sector, and the list goes on,
emotional intelligence proficiency is a need. Higher EI promotes a propensity for
empathetic communication, the growth of attachment, better teamwork, and the
maintenance of social connections that are mutually beneficial.
5. Leader or Manager- Daniel Goleman was the one who first made the connection
between EQ and leadership. In connections between leaders and followers, the
leader serves as a "emotional guide" who directs followers through situations
including risk, clarity, assurance, and work. Additionally, it is a key responsibility of
leaders to foster resonance, which is defined as "a reservoir of positive that liberates
the best in others."
Leadership is fundamentally an emotional process in which the leader acknowledges
the emotional condition of the followers, makes an effort to arouse those feelings in
them, and then attempts to control those emotions appropriately. A person with
great emotional intelligence becomes a force multiplier and can get the most out of
his teammates since he is good at inspiring them. Gandhi's high EI helped him
become a successful leader. He has the ability to move people, motivate them for
the liberation movement, predict how others would react, and more.
6. Marital Relationship- A person with a higher IQ will be able to work more effectively
because they will have more abilities, but a person with a higher EQ will be able to
form stronger bonds with others. If you have a high level of emotional intelligence,
you can identify your own emotions as well as those of others and interact with
others in a way that makes them want to be around you. It will aid in a person's
social acceptance.
Marital relationship is based on what each partner wants, needs, and expects from
their marriage. It speaks to how happy a couple is with each other. Many experts
think that developing emotional intelligence, or at least some of its components,
might lead to more fulfilling relationships. When someone is furious, excellent
emotional abilities, a great degree of empathy, self-control, and having a profound
awareness of other people's needs and feelings are all required. It's interesting to
see how much these abilities resemble EI's core competencies. People who are
unable to control their emotions suffer with internal conflicts and are unable to work
effectively and purposefully.
Passion
If you want to reach your goals, it helps to care a lot about what you’re doing. Passion can be
energizing, and it can help push you through the more difficult moments. But passion can’t be faked.
You have to truly feel that what you’re doing is necessary and/or deeply meaningful.
Optimism
The biggest successes often start out as fantastical goals. In some cases, those goals have seemed so
out there (such as landing a man on the moon) that others have called them impossible. Without a
sense of optimism and a belief in themselves, those who have achieved the most might have
achieved nothing.
Persistence
Every successful person has experienced failure—multiple times, and in multiple ways. What
separates them from the rest isn’t that they fail less; it’s that they persist more. When faced with a
setback—even a large one—those who succeed don’t let it stop them from continuing forward.
Creativity
From the arts to the sciences, those who have a capacity to think originally have a greater chance of
success. When faced with an obstacle to your goal, don’t just go through a checklist of ways to solve
the problem. Try thinking of the problem—and its possible solutions—in a way few, if any, ever
have.
Self-Discipline
Everyone procrastinates. And everyone has a vice or two, however minor. But those who are
continually successful never let distractions overtake them. Instead, they have the discipline to force
themselves to keep at it, even when they feel the urge to do something less important.
A Desire to Improve
Successful people don’t consider themselves to be perfect. Even if they have great confidence in
their abilities, they still work to improve, identifying where they have weaknesses and doing what
they need to do to strengthen themselves.
A Commitment to Learning
One thing you’ll note if you talk to a highly successful person is they often have an amazingly
detailed knowledge of their field. And many have an incredible knowledge of other fields as well.
That’s because a good portion of success is understanding the ins and outs of what you’re trying to
do, and the world at large.
Emotional Labour-
The practise of controlling emotions and outward manifestations in order to meet the emotional
demands of a work is known as emotional labour. Employees are explicitly expected to control their
emotions when interacting with clients, customers, coworkers, and bosses. In addition to the
suppression of emotions that are sensed but not expressed, this also includes analysis and decision-
making in relation to the manifestation of emotion, whether or not it is truly felt. This is done in an
effort to evoke in the consumer or client a specific emotion that will enable the business or
organisation to prosper.
Emotional Dissonance –
A lot of people in customer service, in particular, have to control their emotions while at work in
order to look professional while dealing with difficult situations and displeased or hostile clients.
When a person perceives an emotion as perhaps conflicting with who they are, they may experience
emotional dissonance, which is a bad feeling.
Human Intelligence
1. Spatial Intelligence- the capacity for abstract thought and multidimensional thinking. A five
indicates that you have strong spatial reasoning and conceptualization skills, which are
important in careers like architecture, graphic design, photography, interior design, and
aviation.
2. Bodily-kinesthetic intelligence- a skill that involves using your body to show off your strength
and athleticism. If you possess this talent, you may be an athlete who can pass the ball and
run down the field with ease, or a dancer who can execute a difficult performance with ease.
3. Musical Intelligence - sensitivity to metre, tone, melody, pitch, and timbre. The ability to sing
and/or play musical instruments may be required for this. Beethoven, Jimi Hendrix, and
Aretha Franklin are well-known examples of musically intelligent persons.
4. Linguistic Intelligence - This is sometimes referred to as "language intelligence," because it
entails awareness of word meaning, word order, as well as word sound, rhythm, intonation,
and metre. People that perform well in this area are often adept at reading, writing, and
memorization.
5. Logical- mathematical intelligence- the capacity to do mathematical calculations, conduct
mathematical operations, and conduct scientific investigations. Albert Einstein and Bill Gates
are examples of people with high intellect who are adept at formulating equations and
proofs as well as addressing abstract issues.
6. Interpersonal intelligence- the capacity to communicate well with others. sensitivity to the
emotions, temperaments, and motives of others. Being ability to comprehend and relate to
individuals around you is essentially what it is.
7. Intrapersonal intelligence- a capability for planning and acting in light of one's own
characteristics, as well as sensitivity to one's own sentiments, aspirations, and fears.
Intrapersonal intelligence is a goal for every person in a complicated modern world where
one must make important decisions for oneself. It is not restricted to particular professions.
8. Naturalistic intelligence- being able to distinguish between different types of plants, animals,
and other parts of nature and life. Famous examples of naturalistic intelligence include Jane
Goodall and Charles Darwin.
Emotion
The Latin word "emovere," which meaning to stir, agitate, or move, is where the word
"emotion" originates. As a result, an emotion is described as an organism that has been stirred
up. When we experience wrath, fear, pleasure, sadness, disgust, etc., we feel agitated or
stimulated. Feelings, impulses, bodily responses, and physiological processes all make to an
emotional state.
Characteristics of Emotions:
Emotional hijacking is a state when your emotions take control of you making you unable to think
logically. To control it and stay positive, Garima Juneja, Psychologist, Founder of Lightroom Therapy
and Counseling, shares 5 ways to stop emotional hijacking.
How and why emotional hijacking happens?
The amygdala in the brain is the seat of emotions and the neocortex is the seat of logical thinking.
When we come across some challenging or emotionally provoking situations, then the amygdala
becomes active. When we go on talking negative about the situation to ourselves, then the
amygdala becomes predominantly overwhelming. Slowly anger becomes rage and sadness or
disappointment becomes depression or worries take the form of anxiety. Amygdala hijacks the
whole mind and at that moment, abstains the neocortex to come to our rescue. That’s why
emotional hijacking is also called Amygdala hijacking.
These are some of the ways to prevent yourself from getting overwhelmed by emotions:
Self-awareness- Self-awareness is a wonderful tool to control your mind. When you are aware, the
chances are huge that self-control will be possible.
Labelling your emotion- To be able to judge the emotion rightly and see it as a third person will help
you to see it from a distance. Most of the time exaggerating our emotional state like labelling
disappointment as depression often leads to the provocation of emotional hijacking. So, label your
emotion correctly.
Distraction- Instead of indulging in excessive thoughts relating to the sensitive circumstances, just
distract yourself. Call up your friend, but don’t talk about this. Start watching something or indulge
yourself in work or go for a walk. A bit of distraction can do wonders as logical reasoning comes to
the rescue after a while.
Vent it out- After distraction, vent it out on a piece of paper or talk to a friend. Grasp the situation
and see how you can handle yourself better than next time. Learn from every episode of emotional
upsurge.
Take professional help- In few sessions, you will know about your flawed patterns and blind spots by
taking professional help. Online sessions have made life easier, so make the most of it. This can be a
life-changing experience.