Using Numbers in Care Work
Using Numbers in Care Work
Using Numbers in Care Work
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PL
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www.skillsforcare.org.uk
© Skills for Care 2011 Ref: DS022
This is a priced publication and must not be copied or reproduced in any way without
the express permission of the publisher.
Skills for Care is the employer-led strategic body for workforce development in social
care for adults in England. It is part of the sector skills council, Skills for Care and
Development.
This work was researched and written by Alexander Braddell, working to a
commission from Skills for Care.
Bibliographic reference data for Harvard-style author/date referencing system:
Short reference: SfC 2011 (DS022)
Long reference: Using numbers in care work - Part of the ‘Learning through
Work’ series, (Leeds, 2011) www.skillsforcare.org.uk (DS022)
Contents
1. Numbers in care work
2. Confidence matters
3. Keeping records
4. Filling in charts
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5. UK measures
6. Metric system
7.
8.
9.
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Metric imperial
Manual handling
Days and dates
10. Months
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11. Datemarks
12. The 12 hour clock
13. The 24 hour clock
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Record keeping
Measures
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12 and 24 hour clocks
Temperature... and more
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The booklet is divided into topics (one per page).
It is designed for busy people – each topic can
be read in less than three minutes.
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Agree what it means
Discuss how it relates to your own work
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See if your supervisor or manager agrees
Decide how you can use what you have
learned to improve the quality of care
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Talking with colleagues is the key
The moment you start talking about something,
you’re thinking about it.
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Admin for our employer
Measurement
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We measure a thing to know how much of it
there is. Measuring things allows us to ask and
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Fluid volume / capacity
Pressure
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Heat / cold
Money
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Typical calculations
Deciding which of two glasses holds more
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Learning questions
In your job, what measures do you work with?
What numbers must you record?
What calculations do you do?
2. Confidence matters
How we feel affects how we learn.
How confident do you feel about using
numbers?
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Learning builds confidence
Many of us lack confidence with numbers. We
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feel anxious about things that involve numbers.
Some of us feel we just can't do numbers.
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Learn with colleagues – talk about what
you’re doing. Encourage each other.
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It’s OK to make mistakes, you can learn from
them.
Learning question
How exactly will you practise what you learn?
3. Keeping records
Record keeping is a vital part of care work.
Numbers play a key role in many records.
Indeed, lots of records consist only of numbers,
e.g. a time, a date and a quantity.
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Why keep records?
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Care work is a partnership between people
working in different places, at different times.
Everyone involved needs up-to-date, accurate
and detailed information, particularly about the
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health and well-being of the people we care for.
The records we keep provide that information.
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How to write it (e.g. in black ink)
Any special requirements (e.g. use the 24
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hour clock when writing times)
It is also a good idea to know
Who needs it and why
How confidential it is
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Learn more
If you and your colleagues don’t know all the
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Date Money Receipt Money Signature
received total returned
24/4/12 £25.00
PL£19.78 £5.22 D.Brollin
Bowel chart
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Date Time Amount Type Initials
12/5/12 15.30 small Type 4 D.B.
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Columns go down:
Here is how it works on the fluid balance chart.
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Each column has heading at the top.
In the boxes below Oral / type we put the
amount and type of fluid drunk.
Each row has a heading on the left side.
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Entries for 8.00 o'clock go in the 08.00 row etc.
columns go down
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09.00
10.00
Top tip
If you are at all uncertain how to fill in a chart,
ask your manager.
5. UK measures
In the UK we now mostly use metric units.
We do, however, still use some imperial
units as well.
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What is a unit?
Every system of measurement is based around
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what we call a unit. By unit we mean a fixed
quantity of whatever we are measuring, e.g.
length = the metre (m)
weight = the gram (g)
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money = the pound (£)
We can divide this unit, e.g. £1 = 100p.
We can multiply it, e.g. 1000 g = 1 kilogram.
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Learning questions
At work, do you use metric, imperial or both?
If you use both, what do you measure in metric,
what in imperial?
Which are you more comfortable with – metric or
imperial? What about your colleagues?
What about the people you care for?
At a glance: metric and imperial units
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Length, height, distance
Metric Imperial
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kilometre / metre /
centimetre / millimetre
mile / yard / foot / inch
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Weight
Metric Imperial
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Learning question
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There are 10 millimetres in a centimetre.
There are 100 centimetres in a metre.
So – how many millimetres in a metre?
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Weight
Unit = gram (g) 500 grams of butter
1g can be divided into 1000 milligrams (mg).
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1g can also be divided into 1 000 000 micro-
grams (mcg) – a very, very small measure.
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1l is often divided into 1000 millilitres (ml).
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Length/height/distance inch, foot, yard, mile
1 inch (in) PL 25.4 mm / 2.54 cm
12 inches = 1 foot (ft) 305 mm / 30.5 cm
3 ft = 1 yard (yd) 914 mm / 91.4 cm
5,280 ft = 1 mile (m) 1609 m / 1.6 km
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Weight ounce, pound, stone
1 ounce (oz) 28.4 g
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equal six lots of 25.4 millimetres.
To calculate how many millimetres that is, just
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multiply 25.4 by the number of inches – in this
case, six.
Inches (in) millimetres (mm)
x by 25.4 e.g. 6 in x 25.4 = 152.4 mm
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To do the opposite and convert millimetres into
inches, divide the millimetres by 25.4. Why?
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How good a grip you can get on it
Whether you will use one hand or two
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How close to your body you can hold it
Whether you are standing or sitting, and
If you have to carry it, how far
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Then consider yourself. Think about
Your size, strength and fitness
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(A litre of juice weighs 1kg.)
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Standing With a good two-handed grip,
arms close to the body, at waist height
Women: 16kg
Men: 25kg
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How far can I carry?
For up to 10 metres, held against the body
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Women: 13-16kg
Men: 20-25kg
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Days weeks months year
7 days = 1 week
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52 weeks = 1 year
12 months = 1 year
One quarter = 3 months
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365 days = 1 year
366 days = leap* year (1 year in 4)
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DD-MM-YYYY means 21 - 04 - 2011
DD-MM-YY means 21 - 04 - 11
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UK dates are always written day-month-year
UK bank holidays
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New Year's Day in January
Good Friday in March or April
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3. March = 31 days (last Sunday, clocks go forward)
4. April = 30 days
5. May = 31 daysPL
6. June = 30 days
7. July = 31 days
8. August = 31 days
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9. September = 30 days
10. October = 31 days (last Sunday, clocks go back)
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Four seasons
Spring March, April, May
Summer June, July, August
Autumn September, October, November
Winter December, January, February
How many days in the month?
Thirty days hath September
April, June, and November
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All the rest have thirty-one
Save February, with twenty-eight days clear
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And twenty-nine each leap year
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Never eat or serve food after its use by date.
Even if the label says eat within a week of open-
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ing, food must not be eaten after its use by date.
It is illegal to sell food after its use by date.
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before its use by or best before dates.
Medicine comes with an expiry or discard date
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(after which it may no longer be effective) shown
on the side or bottom of the package.
Datemarks may be printed on the package or
stamped into it. They can be hard to see.
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Typical datemarks:
Day and month e.g. 24Jun 24-6 24.6 24/6
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Learning question
What dates do the datemarks below show?
BBE:21122015 11/2011 Exp26Apr
20122013 BBEnd01/14 12 12 12
12. The 12 hour clock
A traditional clock (or watch) counts 12 hours.
We call this the 12 hour clock.
It divides the day into two parts: before and after
noon (midday). That is why 3.00 can be 3 in the
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morning or 3 in the afternoon.
To avoid confusion we use A.M. and P.M.
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They are written either A.M. / P.M. or a.m. / p.m.
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9 A. M. 3
Sleep, get up, breakfast,
kids to school, off to work 8 4
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mid morning tea break etc
and soon it’s midday...
7 6 5
12 noon
then it’s P.M.
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P.M. = 12.01 11.59 12
11 1
at night 10 2
Lunch, afternoon, go 9 P. M. 3
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The 24 hour clock goes from 00.00 (midnight) to
23:59 (one minute to midnight – or 11.59 p.m. in
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the 12 hour clock).
12 24 hour clock
Add the afternoon time to 12, e.g. if it’s 3 p.m.
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12 + 3 = 15.00
10 p.m. = 12 + 10 = 22.00
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24 12 hour clock
Subtract 12 from the afternoon time, e.g.
15.00 = 15 - 12 = 3.00 p.m.
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22.00 = 22 - 12 = 10.00 p.m.
Learning questions
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always write a.m. or p.m. (even when it seems
obvious which you mean).
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If using the 24 hour clock, make sure you get
the hours right (e.g. don’t write 15.30 when you
mean 17.30).
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Many employers now favour the 24 hour clock,
but many of the people we care for use the 12
hour clock so it is a good idea to know both.
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Top tip
For records and reports, everyone should use
one clock system and stick to it.
Never mix 12 and 24 hour clock times,
particularly in written records and reports. That
could lead to serious confusion.
At-a-glance 12–24 hour clock converter
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1.00 a.m. = 01.00 1.00 p.m. = 13.00
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2.00 a.m. = 02.00
3.00 a.m. = 03.00
2.00 p.m. = 14.00
3.00 p.m. = 15.00
4.00 a.m. = 04.00 4.00 p.m. = 16.00
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5.00 a.m. = 05.00 5.00 p.m. = 17.00
6.00 a.m. = 06.00 6.00 p.m. = 18.00
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How much time is there between now and 2.20?
Here are some tips to help you answer questions
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like these quickly and accurately.
60 mins
1 hour
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1.0 hr
45 mins
¾ hour 1112 1
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0.75 hr 10 2
9 3
15 mins
8 4
7 6 5 ¼ hour
0.25 hr
30 mins
½ hour
0.5 hr
How the hour divides into minutes
Do you know all these useful facts?
1 hour = 60 mins 30 mins = ½ hour
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15 mins = ¼ hour 45 mins = ¾ hour
Learning question
How many minutes in 0.5 hr?
16. How to calculate time (2)
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12.15 to 1.15 = another hour
1.15 to 1.45 = 30 minutes 2 hours 30 mins
11.15 to 12.15
= one hour
PL 12.15 to 1.15
= one hour
1.15 to 1.45
= 30 minutes
12 12
11 11 1 1
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2
3 3 3 9
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medication and fill out the care plan.
Client Y wants me there by half past five today.
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It’ll take me 25 minutes to get to Client Y.
Can I make it in time?
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Both scales measure heat in degrees.
The symbol for degree is °.
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Both scales measure temperatures below zero,
as well as at and above zero.
warmer
2°
1°
two degrees etc
one degree
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0° zero / freezing
-2° minus two
colder -3° minus three etc
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Learning questions
What's the difference between 2°C and -3°C?
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It takes several minutes to take a temperature
with a traditional thermometer.
Liquid Scale
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Digital thermometers use electricity to measure
heat. They display the temperature on a screen.
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37.0 c
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that temperature.
Older thermostats are mechanical. We twist a
dial to set them.
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Modern thermostats are digital, with buttons to
press and a display screen.
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Mechanical thermostat Digital thermostat
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20.0
10 Room temp
30 21º °c C
15
25
20
20
Dial
This is the temperature Buttons
setting
19. Useful temperatures
Body temperature should be around 37°C
Note that it is normal for human body
temperature to vary by a degree or two.
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Room temperature 18°C to 24°C = safe
16°C or lower = dangerous for older people
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25°C or higher = dangerous for older people
Bath water
Above 37°C, but must be below 43°C.
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Water above 43°C scalds and is dangerous.
Food safety
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UK outdoor temperatures
Typical January outdoors temperature: 8°C
Typical August temperature: 20°C
Converting Celsius and Fahrenheit
°F °C: °F – 32 x5 ÷9 = °C
For a rough answer: subtract 30, divide by 2
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°C °F: °C x 9 ÷5 + 32 = °F
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For a rough answer: multiply by 2, add 30
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20. Pay
To budget successfully, it's important to
understand how your pay is calculated.
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Is my pay based on
An hourly wage?
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A weekly wage?
A monthly wage?
An annual salary?
Do my hours stay the same each week/month?
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How much tax and national insurance do I pay?
Am I entitled to holiday pay and/or sick pay?
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Here is some useful info to help you:
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keep?
4. Which goes up and down: a row or a column?
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5. What is a unit of measurement?
6. How many g in a kg?
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7. How many lb in a st?
8. Would it be safe for a woman to move a
box on her own that weighed 12kg?
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15. How many lots of 5 minutes are there in an
hour?
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16. It’s 15.35. Your next job will take 45 minutes.
What time will you be finished?
17. How many degrees between -3°C and 8°C?
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18. What does a thermostat do?
19. What can happen in the Danger Zone?
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Bonus Q!
What temperature is safe for bath water?
What next?
You may find some of the other booklets in this
series useful.
Number skills for care workers explains
fractions, decimals, percentages and more.
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Talking about how much, how often looks at
how we say numbers, quantities, times and dates.
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Physical health explains important aspects of
how the body works, plus the language we use
when we talk about physical health.
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Talking about bodily functions and feelings
looks at the everyday expressions we use to talk
about our bodies and how we are feeling.
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> Talking about bodily functions and feelings
> Physical health
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> Using numbers in care work
> Number skills for care workers
> Talking about how much, how often
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Notes
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