BBDH 4103

BACHELOR OF BUSINESS ADMINISTRATION WITH HONOURS

SEPTEMBER 2021

BBDH 4103

HUMAN RESOURCE DEVELOPMENT

MATRICULATION : 800727105539001
IDENTITY CARD : 800727105539
PHONE NUMBER : 0183861597
Email : [email protected]

LEARNING CENTRE : SHAH ALAM

 BBDH 4103

1. Introduction
The state of Selangor was declared a Developed State on the 27th. August
2005. As a developed state, the State of Selangor aims to improve the high quality of life
of the population, manage perfect physical development, strengthen rural quality and
promote participatory planning, implement an effective delivery system and increase
the state's revenue resources.
In line with this objective, the Selangor Town and Country Planning
Department is a government agency that is the leading development in the state of
Selangor, with a total of 105 staff committed to creating a world-class urban planning
service. Therefore, several approaches need to be implemented namely:
i. Preparation of development plans based on sustainable development.
ii. Efficient planning control and create a quality environment.
iii. Effective implementation and enforcement of town and country planning
legislation.
iv. Planning and making decisions based on complete information based on the
participation of stakeholders.
The training that will be conducted are self-management and teamwork
courses. This course was funded at Tanjung Bidara Beach Resort in 2019. This training
is chosen to improve the quality-of-service achievement.
\
 BBDH 4103

2.1. Implementation phase

There are four stages in the implementation phase are:
 Custom activities
 Introduction to the programme
 List program targets and expectations for program improvements
 The smooth running of the program

2.2. Ice-breaking
The objective of this activity is to get to know each other more closely and deeply as well
as to forge a better and friendly relationship. It can also get to know the facilitator and
secretariat more closely and reduce psychological barriers to communication. With this
activity, participants were able to learn and understand how important it is to build a
more robust teamwork.
In the implementation of the activity, participants will be instructed to calculate
numbers starting from one to ten and then the participants will gather according to the
number mentioned earlier. The activity is so that participants will be able to stay with
participants who may not be well acquainted. The facilitator will inform that the
introductory session is very important, and each member of the group must appoint a
group leader and assistant group leader. The nature of this course we will use 2 activities
to identify these are:

i. Round circle game

Participants will be given a paper measuring A4 with a pen maker to record
their full name, nickname, age, race and place of residence and origin.
Each participant will be asked to introduce themselves as stated in their
paper. Once a custom activity in the group takes place, participants are asked to
remember the names of members in the group.
Finally, the group leader introduces all the group members to the rest of the
group.
 BBDH 4103

ii. Guess friend game

The assimilator will direct all participants to make a circle according to their
respective groups. Each participant will be asked to remove the name tag and give it
to the facilitator and return to the artificial position that was formed earlier. Within
four minutes each participant should pronounce the names of all members of the
group without anything wrong or lagging. For groups that guess all the names of the
group members correctly and without being left behind will be counted as harvesters.

With this round circle activity and guesswork, it can strengthen the relationship
between the group participants and facilitators.

2.3. Introduction of the program

The facilitator will explain the programme in more detail on the programme
so that the participants will be able to understand the course of the programme and be
ready physically and mentally in the face of the activities that will be carried out
throughout the programme. They will be briefly given and will contain several brief
introductions:
 Program background
 Objectives of the program
 Program goals
 Participation
 Implementation schedule

The facilitator will explain that the familiar game is one of the important
activities in implementing the module goals for this program to build teamwork. With a
highly effective familiar session, it will create a teamwork spirit within the group. In the
formation of teamwork is most important because of everyone in the group who has his
own skills and abilities.
To understand the entire course module and prepare for the successful
effective committal programme. Participants must be held accountable as an effective
 BBDH 4103

course participant. Each participant should get to know each other better regardless of
appearance, gender, race, and religion.
To understand the teamwork and carry out the planned mission and vision in
this course. Participants will also be more confident in carrying out teamwork to inculcate
a high teamwork spirit. To produce individuals with a high teamwork spirit. Can help
teams who are in a relationship regardless of appearance, gender, race, and religion. Can
form a team that is mutually effective in exchanging ideas and opinions.

2.4. Participants list program expected targets

All participants will be asked to list all their expectations and targets so
that the facilitator and organizer can improve the method of the program.
Facilitators and organizers will be able to understand perspectives as well as be
able to see some of the methods and techniques commonly used for training
participants on the program. For example, the opinion of the participants is that
they want to have a paint ball to enhance cooperation within the team.

3. Methods used
In this program, the methods used are training methods outside of working
hours whereby this method is conducted at Tanjung Bidara Beach Resort this course
covers various ways including talks, group discussions, audio visual rocks, activities
outside the seminar room as example jungle tracking and paint ball, computer-guided
learning and training experiences.

3.1 Talk techniques

It involves the presentation of information by trainers according to expertise
in the field of consent. This technique is very effective in presenting facts to large
participants in a short time. Delivery can be more fun and more interesting when training
materials such as charts, notes, slides, and pictures are used. A sheet from slides and
other learning materials the game method will also be used to draw attention to the
individual.
 BBDH 4103

3.2 Discussion techniques

It will facilitate dual communication for the participants with the coaches. In
bilateral communication will encourage active engagement between participants and
coaches. For coaches should be smart and experts to be able to display feedback and
responses with facts and efficiently. Trainers need to choose the appropriate topic of
discussion to attract the participants and be able to control the discussion.

3.3 Audio visual techniques

This technique involves the use of current training materials. It can be
divided into 3 parts, namely:
 Static media covering stationary training materials such as slides and
printed paper
 Dynamic media using mobile equipment such as movies, recorders,
compact taps, and diskettes
 Telecommunications, using networks and satellites that allow training
programs to be conducted in several places simultaneously using
smartphones, video conferencing and Internet conferencing as examples of
current popular webinars.

3.4. Teaching experience techniques

As for this technique, it requires the active involvement of participants when
attending training. For this purpose, several learning activities have been used such as
past case studies, games, simulations, role plays as well as behavioural models, case
studies, games, and simulations to help participants acquire analytical skills, solve
problems, and can help to make decisions. Meanwhile, playing a role can help
participants to identify themselves and to learn how to overcome problems. Behavioural
models, on the other hand, can train participants to observe and practice such behaviour
in the workplace.
 BBDH 4103

4. Justification evaluation of the program that has been carried out

Justification is for the good of the company and improves the quality of the
company. Among other things is building compatibility between colleagues. Train and
establish an identity to handle tense situations. Make room for all employees to get to
know the hearts of work colleagues. A token of appreciation for staff management.

This event also has a big impact on employees as well as on the company as
well. From this team building they will also change their attitudes that are stubborn, not
listening and he is the only right one.

In the general view, team building will apply pure values and touch to each
other's hearts and souls about our origins. It will indirectly inspire us. From here if
anything happens then all staff will be forgiving and more harmonious in the
organization.

No more dissatisfaction, envy, and jealousy. This situation is a positive sign to

productive and motivates the company and leads the company towards a more advanced
direction. From this the company will go ahead and succeed. This is the objective of team
building.

The justification in the implementation of the method is that I chose the

method of group building it will involve training techniques that enable the effectiveness
of work.

The organization of Team Building has a positive and significant impact also on
the staff and the organization itself. As we properly handle talks and programmes there,
then it can provide awareness and awareness to the staff. They may be determined to
change and continue to give their best to the organization. At the same time, they may
 BBDH 4103

also change their character which over the years may be stubborn, egotistical, self-
sufficiency is smart enough, not listening and thinking everyone is wrong and he's the
only one who's right.

In my opinion, if during the program, we can apply the values and touch to each
other's hearts and souls about our origins, associate it with the creation of God, and state
that this human being is the same in the sight of God... and we are all servants of God
who when the time comes to be invited to Him... then indirectly all of us at that time will
inspire ourselves and will spur ourselves only in the way that is blessed by God. Of
course, if this happens, then all the staff in the organization will be happier and more
harmonious, no more dissatisfaction, no more envy and envy... This condition gives a
positive signal to the productivity and motivation of their work and will ultimately lead to
organizational flexibility.
Approach through 4 aspects:

A. Excellent Team
– Build an excellent team
– Excellent team features
– Excellent team features app according to a study of 10 successful teams

B. Recognize the Role of Individuals In Teams

– Bringing character in the team
– Get to know yourself
– Getting to know which team will succeed

C. Enhance the team of an organization or company that excels and excels

– Individual involvement in optimising groups to become an excellent team
– Form a competitive society and contribute to the formation of developed countries
– To produce a society that is leaderful and competent

D. Amal JAMAI'E (in an Islamic context)

 BBDH 4103

– View the characteristics of the Prophet's team s.a.w in organizational context into the
21st century
– Emulate the Islamic empire during the glory days of Islam in the olden days
– Islamic forces within an organization

5. Summary
The organization is currently plagued with various forms of economic,
technological, and social trends changes. This has made training a very important thing to
ensure high employee performance and productivity. To ensure effective training
programs, it is recommended that organizations adopt a four-phase system approach,
namely training needs phase, phase, training program implementation phase and training
program evaluation phase. An effective training program is indeed something that all
employers want.
Through this system approach, a well-planned training program can be
implemented. Therefore, all parties in the organization should be involved in developing
training programs so that the training provided properly meets the needs of the
organization and will give proper returns to the organization.
Team building is one of Elite Essential’s signature programs and has gained
widespread recognition both locally and internationally which is the corporate team
building package. Our dynamic team of trainers and facilitators are experienced in
handling sessions ranging from a few numbers of pax up to a thousand here in team
building Malaysia. to provide the best team building experience for our clients, our
activities are updated frequently and fine-tuned to match with the current demands and
trends.
Through the evaluation process, it can help the process of obtaining
participants' feedback on the training programs followed. This indirectly changes new
knowledge and skills, as well as employees' attitude towards their duties can also be
improved to provide benefits not only to employees, but also to the organization as a
whole
 BBDH 4103

. Humans are social beings who cannot live alone and do all the work without
the help of others. Failures within the organization can also be reduced through teamwork.
Team formation is the process of increasing team compactness, productivity,
and efficiency by conducting activities that require members to collaborate. This process
relies on various aspects to guarantee its success. These include factors such as good
communication skills, goal clarity, shared leadership, and a sense of accountability.
In addition to the qualities, leaders need to be careful when choosing a team.
More specifically, they should choose teams based on diversity and skill levels. Overall,
team building helps companies achieve goals and foster healthy competition.
Rujukan
Prof Madya Dr Khulida Kirana Yahaya, Dr Siti Zubaidah Othman, Norizan Azizan
OUM modul BBDH 4103 human resource development, 2013