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SRM VALLIAMMAI ENGINEERING

COLLEGE
(An Autonomous Institution)
SRM Nagar, Kattankulathur – 603 203

DEPARTMENT OF
COMPUTER SCIENCE AND ENGINEERING

QUESTION BANK

VII SEMESTER

CS8079 – Human Computer Interaction

Regulation – 2017

Academic Year 2020 – 2021(ODD)

Prepared by

Ms.SUMA.S , Assistant Professor/CSE

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SRM VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar , Kattankulathur-603203

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

QUESTION BANK

SUBJECT : CS8079 – HUMAN COMPUTER INTERACTION

SEM/YEAR : VII/IV

UNIT I - FOUNDATIONS OF HCI

The Human: I/O channels – Memory – Reasoning and problem solving; The computer: Devices –
Memory – processing and networks; Interaction: Models – frameworks – Ergonomics – styles –
elements – interactivity- Paradigms-Case Studies
PART-A
Q.No Questions BT Level Competence
1 Define Human Computer Interaction. BTL -1 Remember
2 What are mental models and why are they important in interface
BTL -1 Remember
design?
3 Describe the two types of photoreceptor. BTL -5 Understand
4 What is visual angle? How the visual angle is calculated? BTL -1 Remember
5 What is iconic memory? BTL -1 Remember
6 What type of HCI paradigm could be used to monitor eruptions of
BTL -4 Analyze
active and hazardous volcanoes? Analyze.
7 Summarize three types of memory or memory function. BTL -4 Understand
8 Define Reasoning. List its types. BTL -1 Remember
9 Express the text entry devices. BTL -2 Analyze
10 Point out distribution of practice effect. BTL -4 Analyze
11 Classify the two main theories of forgetting: BTL -3 Apply
12 Develop productive and reproductive problem solving. BTL -6 Create
13 Show ACT model. BTL -3 Apply
14 Examine the spreading activation affect the interferences effects
BTL -3 Apply
during information recall from memory.
15 Integrate the Models of interaction. BTL -6 Create
16 What is Ergonomics? BTL -2 Understand
17 Conclude the factors in the physical environment that directly affect
BTL -2 Evaluate
the quality of the interaction and the user’s performance.
18 Explain the use of scroll bars and title bars. BTL -5 Evaluate
19 Tabulate direct manipulation vs indirect manipulation. BTL -1 Remember
20 Discuss the importance of grouping controls. BTL -2 Understand
PART-B

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1 i) List Input and Output channels and discuss briefly about it. 7
ii) Draw the model of the structure of human memory with BTL -1 Remember
diagrammatic illustration. 6
2 i) Briefly discuss about the types of memory in detail. 7
ii) Describe five important differences between Short Term Memory BTL -2 Understand
and Long Term Memory. 6
3 i) Illustrate the similarities and differences in human memory and
computer memory. 7
BTL -3 Apply
ii) Classify mental models, and why are they important in interface
design? 6
4. Differentiate deductive reasoning, inductive reasoning and abductive
BTL -2 Understand
reasoning. 13
5 i) Describe the guidelines for data display and data entry. 7
BTL -1 Understand
ii) State requirements to perform cognitive walkthrough of a system. 6
6 Examine in detail about the following:
(i) Digital paper. 7 BTL -1 Remember
(ii) Display devices. 6
7 Demonstrate how the system designer can minimize the memory 13
BTL -3 Apply
load of the user.
8 i) Discuss the factors that can limit the speed of an interactive
computer system. 7
BTL -2 Understand
ii) Draw the block diagram representing human-computer interaction
framework and explain it. 6
9 Compose the stages of Norman’s model of interaction. 13 BTL -6 Create
10 Briefly describe about the elements of the WIMP interface. 13 BTL -4 Analyze
11 Explain the various types of users and the organizational issues to be 13 BTL -5 Evaluate
considered in designing an interactive system with examples.
12 i)How the user performance is improved using ergonomics? Explain. 7 BTL -4 Analyze
ii)Point out briefly four different interaction styles used to
accommodate the dialog between user and computer. 6
13 i)Examine (in words as well as graphically) the interaction 7 BTL -1 Remember
framework introduced in Human–Computer Interaction.
ii) Show how it can be used to explain problems in the dialog
between a user and a computer. 6
14 Analyze briefly four different interaction styles used to accommodate 13
BTL -4 Analyze
the dialog between user and computer.
PART C
1 Integrate the ideas of how new, fast, high-density memory devices 15 BTL -6 Create
and quick processors have influenced recent developments in HCI?
Do they make systems any easier to use? Do they expand the range of
applications of computer systems?
2 What input and output devices would you use for the following 15 BTL -5 Evaluate
systems? For each, compare and contrast alternatives, and if
appropriate indicate why the conventional keyboard, mouse and c.r.t

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screen may be less suitable.

a) portable word processor
b) tourist information system
c) tractor-mounted crop-spraying controller
d) air traffic control system
e) worldwide personal communications system
f) digital cartographic system
3 Choose two of the interaction styles that you have experience of 15 BTL -5 Evaluate
using. Use the interaction framework to analyze the interaction
involved in using these interface styles for a database selection
Task. Which of the distances is greatest in each case?
4 What influence does the social environment in which you work have 15 BTL -6 Create
on your interaction with the computer? What effect does the
organization (commercial or academic) to which you belong have on
the interaction? Prepare answer for this with an example.

UNIT II - DESIGN & SOFTWARE PROCESS

Interactive Design basics – process – scenarios – navigation – screen design – Iteration and
Prototyping. HCI in software process – software life cycle – usability engineering – Prototyping in
practice – design rationale. Design rules – principles, standards, guidelines, rules. Evaluation
Techniques – Universal Design.
PART A
1 What is design? List out the design process. BTL -1 Remember
2 State the golden rule of design. BTL -1 Remember
3 Give a model of Interaction design process. BTL -2 Understand
4 Show the three main goals of Evaluation. BTL -3 Apply
5 What are the possible ways to set measurement levels in a usability
BTL -1 Remember
specification?
6 Compare the Levels of interaction. BTL -4 Analyze
7 Summarize the different implications of navigation design. BTL -2 Understand
8 Define localization or internationalization. BTL -1 Remember
9 Compare formative evaluation vs summative evaluation. BTL -4 Analyze
10 Do you think that prototyping will solve all problems associated with
BTL -4 Analyze
user interfaces design? Analyze it.
11 What are the advantages and disadvantages of Prototyping Model? BTL -1 Remember
12 Develop the three main approaches to prototyping. BTL -6 Create
13 Illustrate UIMS. BTL -3 Apply
14 Show the warning about iterative design. BTL -3 Apply
15 Write down the three categories of the principles to support usability. BTL -6 Create
16 Discuss on the usage of colors in emergency response panels. BTL -2 Understand
17 Compare Efficiency & Satisfaction. BTL -5 Evaluate
18 Summarize the basic categories of the Smith and Mosier guidelines. BTL -5 Evaluate
19 Define multithreading. BTL -1 Remember
20 Point out universal design. BTL -2 Understand

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PART-B
1 With a neat sketch, describe about Interaction design process and Remember
13 BTL -1
golden rule of Design.
2 Explain an example of a scenario for the personal movie player. 7
Draw the block diagram of application functional hierarchy and 6 BTL -4 Analyze
Explain.
3 i)Illustrate about Navigation design through Levels of Interaction and 7 BTL -3 Apply
Screen design 6
ii) What is known as a hill-climbing approach? Explain.
4 Express the use of layout and other elements in the control BTL -2 Understand
13
panels.
5 Analyze in detail about the activities in the waterfall model and spiral BTL -4 Analyze
13
model of the software life cycle.
6 i) Describe the principles of good UI design. 7 BTL -2 Understand
ii)Using the tour booking form as an example, try to relate its suitability
for automation. 6
7 Summarize some of the techniques that are available for producing Evaluate
13 BTL -5
rapid prototypes.
8 i)List and describe the activities in the life cycle. BTL -1 Remember
7
ii) Briefly discuss about the three main approaches to prototypin
6
9 i) Examine the principles affecting learnability in detail. 7 BTL -1 Remember
ii) Give the summary of principles affecting flexibility in detail. 6

10 Consider the following usability objective. Theatre booking clerks with 13 BTL -3 Apply
low motivation, no computing experience and no previous training,
working in a small and hectic box office, are able to learn to reserve or
book seats within a one hour period. Demonstrate what measures could
be taken and which techniques would you consider appropriate to test
whether this objective was met?
11 i) Mention and Explain the Shneiderman’s Eight Golden Rules of
Interface Design. 7
BTL -4 Analyze
ii) State and Explain Norman’s Seven Principles for Transforming 6
Difficult Tasks into Simple Ones.
12 i) With help of Norman’s Model of interaction, Examine the process of 7
execution evaluation cycle.
BTL -1 Remember
ii) Define gulf of execution and gulf of evaluation with respect to this 6
model?
13 i)List and discuss seven stages of action model. 7
ii) What are the seven principles give us a good starting point in BTL -2 Understand
considering universal design. 6
14 Develop a short notes on
a)Cognitive walkthrough. 7 BTL -6 Create
b) Speech-based system is the phonetic typewriter. 6
PART C
1 Provide a usability specification for an electronic meetings diary or 15 BTL -6 Create

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calendar. First identify some of the tasks that would be performed by a

user trying to keep track of future meetings, and then complete the
usability specification assuming that the electronic system will be
replacing a paper-based system. What assumptions do you have to make
about the user and the electronic diary in order to create a reasonable
usability specification?
2 What is the distinction between a process-oriented and a structure-
oriented design rationale technique? Would you classify psychological 15 BTL -5 Evaluate
design rationale as process- or structure-oriented? Justify.
3 Using the web design pattern language produce a design for an e-
BTL -5
commerce site for a small retail business. How well does the language 15 Evaluate
support the design process? Explain in detail
4 You have been asked to compare user performance and preferences with
two different learning systems, one using hypermedia, and the other
BTL -6
sequential lessons. Design a questionnaire to find out what the 15 Create
users think of the system. How would you go about comparing user
Performance with these two systems?

UNIT III - MODELS AND THEORIES

HCI models: Cognitive models –Socio-Organizational issues and stake holder requirements –
Communication and collaboration models-Hypertext, Multimedia and WWW.

PART-A

1 What are the characteristics of computer support cooperative work

BTL -1 Remember
systems?
2 State the group categorization based on their geographical and temporal
BTL -1 Remember
location.
3 Analyze CUSTOM methodology. BTL -4 Analyze
4 List the four elements of GOMS. BTL -1 Remember
5 Classifying stakeholders – an airline booking system. BTL -1 Remember
6 Analyze Acronym for CATWOE. BTL -4 Analyze
7 Point out face-to-face communication. BTL -4 Analyze
8 What is conversation and give the basic conversational structure. BTL -1 Remember
9 Differentiate context and the types of context. BTL -2 Understand
10 Assess the utterances that can be classified into three kinds. BTL -5 Evaluate
11 Classify Breakdown and repair. BTL -3 Apply
12 Formulate the process as grounding. BTL -6 Create
13 Classify the four types of textual communication. BTL -3 Apply
14 Describe and illustrate the properties of these channels in terms of
BTL -3 Apply
grounding constraints.
15 Develop Hypertext conversation structure. BTL -6 Create
16 Differentiate Linear text vs. hypertext. BTL -2 Understand
17 Explain the applications of hypermedia. BTL -2 Understand
18 Summarize static content and dynamic content. BTL -5 Evaluate

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19 Define Bandwidth, latency and jitter. BTL -1 Remember

20 Discuss Web servers and web clients BTL -2 Understand

PART-B

1 i)What is cognitive model? 3

BTL -1 Remember
ii)Classify cognitive models and discuss the same. 10
2 i) Explain how GOMS and the keystroke – level model support the 7
interaction design process.
BTL -5 Evaluate
ii) Summarize an example of Cognitive complexity theory and express
production rules. 6
3 i)Illustrate the linguistic approach and use of Backus–Naur Form 7
(BNF) rules to describe the dialog grammar.
BTL -3 Apply
ii) Explain the linguistic models–BNF and Task Action Grammar in
brief. 6
4 i)Discuss how do ‘golden rules’ and heuristics help interface designers 7
take account of cognitive psychology? BTL -2 Understand
ii) Illustrate your answer with the design of Microsoft office word. 6
5 Describe the problem space model and interacting cognitive subsystems 13
BTL -1 Remember
in detail
6 Briefly describe about the Three-state model. 13 BTL -2 Understand
7 i) Discuss how to organize a display. Explain how to get user’s 7
attention. BTL -2 Understand
ii) Explain three techniques to prevent errors. 6
8 i) Point out the six key stages to carry out in a CUSTOM analysis? 7
ii) Who is a stakeholder? Outline the types of stake holders and appraise BTL -4 Analyze
the stakeholders for an airline booking system. 6
9 List and explain the seven stages of soft systems methodology 13 BTL -1 Remember
10 i) Explain the participatory design process utilizes a range of methods to
help convey information between the user and designer. 7
ii) Explain Effective Technical and Human Implementation of BTL -4 Analyze
Computer-based Systems (ETHICS) and how the design groups then
address the following issues and activities. 6
11 Explain some of the organizational issues that affect the acceptance and 13
BTL -4 Analyze
relevance of information and communication systems in detail
12 Write short notes on
i)Text. 4
BTL -1 Remember
ii)Hypertext. 4
iii)Multimedia. 5
13 Consider the case of preparing a group presentation for a software 13
project. Demonstrate the stages in specifying and designing UI for the BTL -3 Apply
same.
14 Write and develop short notes on BTL -6 Create
i) Fixed content. 3
ii) Search. 3
iii) Automatic generation. 3

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iv) Batch generation. 4

PART C
1 One of the assumptions underlying the programmable user model BTL -6 Create
approach is that it is possible to provide an algorithm to describe the
user's behavior in interacting with a system. Taking this position to the
extreme, choose some common task with a familiar interactive system
(for example, creating a column of numbers in a spreadsheet and
calculating their sum, or any other task you can think of) and describe
the algorithm needed by the user to accomplish this task. Write the
description in pseudocode. Does this exercise suggest any
improvements in the system? 15
2 A group of universities has decided to collaborate to produce an BTL -6 Create
information system to help potential students find appropriate courses.
The system will be distributed free to schools and careers offices on CD-
ROM and will provide information about course contents and
requirements, university and local facilities, fees and admissions
procedures. Identify the main stakeholders for this system, categorize
them and describe them and their activities, currently and with regard to
the proposed system, using the CUSTOM framework. 15
3 What is speech act theory? Explain positive and negative issues that
BTL -5 Evaluate
have arisen when it has been embodied in a specific system. 15
4 Compare turn-taking, round-robin and free-for-all as floor control Evaluate
BTL -5
mechanisms. When might each be effective? Justify yours Answer 15

UNIT IV - MOBILE HCI

Mobile Ecosystem: Platforms, Application frameworks- Types of Mobile Applications: Widgets,

Applications, Games- Mobile Information Architecture, Mobile 2.0, Mobile Design: Elements of
Mobile Design, Tools. Case Studies
PART-A
1 Tabulate some World’s largest mobile operators. BTL -1 Remember
2 List the categories of mobile platforms. BTL -1 Remember
3 Give the importance of mobile applications (any four). BTL -2 Understand
4 What is Cocoa Touch? BTL -1 Remember
5 Tabulate the pros and cons of mobile websites. BTL -1 Remember
6 Point out the pros and cons of web widgets. BTL -4 Analyze
7 Discuss the pros and cons of web applications. BTL -2 Understand
8 Do you think that prototyping will solve all problems associated with
BTL -1 Remember
user interface design? Give reason for your answer?
9 Analyze the pros and cons of game applications. BTL -4 Analyze
10 Explain Information Architecture? BTL -4 Analyze
11 Discover and give an example mobile site map. BTL -3 Apply
12 Develop the layers of mobile ecosystem. BTL -6 Create
13 Demonstrate on the usage of colors in emergency response panels. BTL -3 Apply
14 Classify Fixed versus fluid. BTL -3 Apply
15 Design rules to be followed for Readability in mobile design. BTL -6 Create

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16 Contrast the three basic ways to define a color palette. BTL -2 Understand
17 Explain with example the Mobile design tools? BTL -5 Evaluate
18 Explain the two distinct types of navigation layouts for mobile devices? BTL -5 Evaluate
19 Define Iconography. BTL -1 Remember
20 Draw and give the typical flow of information on mobile devices. BTL -2 Understand
PART-B
1 i) Briefly describe the layers of the mobile ecosystem. 7 BTL -1 Remember
ii) Describe several unique disciplines of Information Architecture. 6
2 i)Discuss what is information Architecture BTL -2 Understand
5
ii)Give in detail about mobile information architecture with a neat
8
diagram
3 Elaborate and classify the broader set of devices supports operating BTL -3 Apply
13
systems.
4 List and Explain the elements of mobile design.
i) Layout 4 BTL -4 Analyze
ii) Colour 3
iii)Typography 3
iv) Graphics 3
5 Compare and contrast
7 BTL -5 Evaluate
i) Mobile application medium types
6
ii) Mobile application media matrix
6 i) Define Jesse James Garrett’s Elements of User Experience. 7 BTL -1 Remember
ii) Describe about awful mobile user experience. 6
7 i) Give the teasing content to confirm the user’s expectations. 7 BTL -2 Understand
ii) Brief with an example clickstream for an iPhone web application. 6
8 State and discover an example process flow diagram. 13 BTL -3 Apply
Discuss the various elements of Mobile Design with a step by step
BTL -4 Analyze
method explain how to design an registration page foe movie ticket 13
9
booking.
10 List some ways to do some simple and fast mobile prototyping. 13 BTL -1 Remember

11 Specify and develop the six simple rules for user with excellent BTL -6 Create
13
readability.
12 i) Describe the types of Mobile Applications. BTL -2 Understand
7
ii) Discuss the various contexts in mobile application.
6
13 i)What is Mobile 2.0 ? 3 BTL -4 Analyze
ii)Mention and analyze the seven principles of Web 2.0. 10
14 i) Mention tools and what interface toolkits are available for it. 7 BTL -1 Remember
ii) Examine the design for different screen size and write devices 6
PART C

1 List the ten world large Mobile operators and compose the rank, BTL -6 Create
15
markets, technologies used, and subscriber numbers.

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2 Formulate the advantages and disadvantages of using the following BTL -6 Create
Mobile Applications
i.SMS
ii.Mobile Websites
iii. Mobile Web Widgets
iv.Mobile Web Applications 15
3 Give an example mobile information architecture that was designed
with desktop users in mind rather than mobile users. Summarize the 15 BTL -5 Evaluate
pros and cons of the Architecture
4 Compare the Mobile web applications and Native applications with
15
suitable case studies. BTL -5 Evaluate

UNIT V – WEB INTERFACE DESIGN

Designing Web Interfaces – Drag & Drop, Direct Selection, Contextual Tools, Overlays, Inlays and
Virtual Pages, Process Flow. Case Studies.

PART-A
1 Define Object Selection. BTL -1 Remember
2 Define Mystery Meat and Soft Mode. BTL -1 Remember
3 Discuss the various approaches for Drag and Drop Modules. BTL -2 Understand
4 Write down the purpose of drag and drop. BTL -1 Remember
5 What is auto complete pattern? BTL -1 Remember
6 Analyze the best practices for Drag and Drop List? BTL -4 Analyze
7 Differentiate Dragged object versus drop target. BTL -2 Understand
8 Tabulate the types of selection patterns. BTL -1 Remember
9 Differentiate modal and non-modal overlays. BTL -4 Analyze
10 Mention and point out some nice attributes for toggle selection. BTL -4 Analyze
11 State and discover Fitt’s law. BTL -3 Apply
12 Develop some issues with showing contextual tools. BTL -6 Create
13 Demonstrate Anti pattern? BTL -3 Apply
14 What is mutton? Discover why it is used? BTL -3 Apply
15 Develop Lightweight overlays. BTL -6 Create
16 Express Lightbox Effect. BTL -2 Understand
17 Mention and explain few things to keep in mind when using Input
BTL -5 Evaluate
Overlays.
18 Summarize Inlay Versus Overlay. BTL -5 Evaluate
19 Quote an example for virtual scrolling. BTL -1 Remember
20 Describe Carousel. BTL -2 Understand
PART-B

1 Briefly describe the events available for cueing the user during a drag
BTL -2 Understand
and drop interaction. 13
2 Tabulate the principles for designing rich web interface. 13 BTL -1 Remember

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3 Write and describe short notes on

i)Drag and Drop Action 7 BTL -2 Understand
ii)Drag and Drop Collection 6
4 Demonstrate the process flow of web interface design. 13 BTL -3 Apply
5 i)How are contextual tools used in the design of rich web UI? 7 BTL -4 Analyze
ii) Illustrate and compare with suitable examples. 6
6 i) Summarize the Challenges of Drag and Drop. 7 BTL -5 Evaluate
ii) Explain the purpose of Drag and Drop. 6
7 Explain and analyze Tools in detail. BTL -4 Analyze
i)Always-Visible Tools 4
ii)Hover-Reveal Tools 3
iii)Toggle-Reveal Tools 3
iv)Multi-Level Tools 3
8 Describe in detail about the three specific types of overlays:
5
i)Dialog Overlays
3 BTL -1 Remember
ii)Detail Overlay
5
ii)Input Overlays
9 i) Point out in detail about Secondary Menu. 7
BTL -4 Analyze
ii) Explain how to inlay the information directly within the page. 6
10 i) Define Tabs and its types. 7
BTL -1 Remember
ii) Explain different types of inlays? 6
11 i)Interpret the patterns that support virtual pages used in the design of 7
rich web UI. BTL -2 Understand
ii) Compare the patterns with suitable examples. 6
12 Design a web interface for a ‘Library Management System’. State the 13 BTL -6
functional requirements you are considering. Create

13 Tabulate the following

7
i)Paging BTL -1 Remember
6
ii)Scrolling
14 Explain the following:
7
i)Interactive Single-Page Process BTL -3 Apply
6
ii)Inline Assistant Process
PART C
1 Create your own example to design a drag and drop module on a
Webpage and give the step by step interaction in detail with necessary BTL -6 Create
15
diagrams.
2 Explain the combination of object selection and Toggle selection with BTL -5 Evaluate
15
suitable example. Analyze its advantages and disadvantages in detail
3 Design the technique that is used to reveal customization controls of
15 BTL -6 Create
webpage. Discuss that technique with diagrammatic illustration.
4 Find out the applications in which the following techniques. Summarize
the use of technique in that application.
Evaluate
a. Virtual Panning BTL -5
15
b. Zoomable user interface

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