Alert-4 LCD Ethernet Master Alarm: Operating & Maintenance Manual
Alert-4 LCD Ethernet Master Alarm: Operating & Maintenance Manual
Alert-4 LCD Ethernet Master Alarm: Operating & Maintenance Manual
User Responsibility 4
Features 5
Introduction 5
Description of Modules 6
System Power Supply 6
LCD Module 6
Web Audio 24
Contents
Maintenance Mode 25
Troubleshooting 26
Appendix A 27
Wiring Diagram: Circuit Board
Appendix B 28
Wiring Diagram: Auto-Switch Power Supply
Appendix C 29
Wiring Diagram: LCD Display Module - Alarm Buzzer
Appendix D 30
Technical Specifications
Appendix E 31
Wiring
User Responsibility
The information contained in this Installation, Operation and Maintenance Manual pertains only to the Alert-4
microprocessor based digital LCD Alarm. This product will perform as described in this manual when assembled,
operated, maintained and serviced in accordance with the installation instructions provided.
The alarm must be checked periodically. Parts that are broken, missing, worn, distorted or contaminated must be
replaced immediately. Should such repair or replacement become necessary, please contact Amico Corporation or their
distributors.
All alarms should not be repaired or altered without prior written or verbal approval from Amico Corporation or its
distributors. Failure to comply will void all warranty on the alarm.
Statements in this manual preceded by the words WARNING, CAUTION, DANGER and NOTE are of special significance.
Please read these sections carefully.
NOTE: Amico strongly recommends that alarms be checked annually by qualified staff.
IMPORTANT INFORMATION
3. To protect from static electricity, ensure to discharge body static before installing the Medical Gas Alarm.
4. Do not ground the shield drain wire inside the alarm panel back box.
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Features
• Ethernet capable for viewing an exact image of the alarm remotely or wireless anywhere in the building
• Dry contacts for remote monitoring from LCD for a generic alarm condition
• Modules are factory mounted on a hinged frame assembly for ease of installation and maintenance
• The Amico Alert-4 Series Master Alarm supports Internet Explorer, Google Chrome and Safari
• Email and text notification with hyperlink to link back to the alarm panel
• Web Audio Enabled: web audio will trigger when alert occurs via ethernet
• Unlimited records of history log to keep track of alert history for easy troubleshooting
Introduction
The Amico Master LCD Alarm System (Alert-4) incorporates the latest microprocessor based technology for alarm and
surveillance systems. The alarm has been designed to provide user flexibility and reliability. This manual shall enable the
customer to install, use and maintain the alarm appropriately.
There is one “MUTE” ( ) or “PUSH TO TEST” button located on the front face of the LCD panel. The button has two
functions: to silence an alarm that has occurred and to view the channel terminal ID. When an audible alarm is triggered,
press the button to silence the alarm. To view the terminal where the wires are connected, press and hold the button for
20 seconds to display channel terminal ID.
Under normal operation, each group will illuminate in the “GREEN - OK” position. If an alarm condition occurs, the group
and channel name will illuminate as “RED” and an audible alarm shall be continuous until silenced by pushing the “MUTE”
button.
The LCD Alarm can be connected to a “Building Management System” for a general alarm.
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Description of the Alarm
SHIPMENT DETAILS
When you receive an Alert-4 LCD Master Alarm from Amico Corporation, the package will consist of two main sections:
the Alarm Back Box and the Frame/Module Assembly.
The Alarm Back Box contains the auto-switchable System Power Supply with an ON/OFF switch, a built-in fuse and
terminal blocks (115 to 220 VAC - 50 to 60 Hz).
The Frame/Module Assembly consists of the frame and the LCD module. The hinged frame is designed to swing down
from the back box to facilitate installation and servicing of the alarm. This design will reduce installation time and
eliminate the risk of improper installation since all the modules are connected and tested at the factory.
Description of Modules
COMMON TO ALL ALARMS
G
AC Supply L - Live
115 to 220 VAC N N - Neutral
L G - Ground
Ground
Fuse (1 AMPw)
The System Power Supply has been pre-installed into the back box assembly. The System
Power Supply converts the AC voltage supply to the alarm into two voltages: 5 VDC
(regulated) required by the microprocessor hardware and 15 VDC (unregulated) required
by the buzzer and the LCD. This unit also contains the main ON/OFF power switch, the
transformer, the heat sink, the main fuse and fuse cover, the rectifying circuitry, the
terminal blocks and the low voltage DC power cable for connecting this unit to the DC Power Cable:
module. The System Power Supply can be easily removed and reinstalled by unscrewing
Connect to
Annunciator Module
LCD MODULE
The LCD module contains the LCD screen, microprocessor, Ethernet capable for
convenient viewing remotely or wirelessly, anywhere in the building. Email and Text
notification enable, Monitor up to 30 channels. Alarm conditions can be selected as
normally open or normally closed. Maintenance mode for easy troubleshooting, repeat
alarm function, channels can be grouped together or separated using Amico Master
Configuration software. Generic dry contact for remote monitoring, adjustable buzzer
volume and brightness. “MUTE” button to silence an alarm, push and hold for 20 second
and the display will show the terminal port for each channel. LCD Master Alarm is
Ethernet ready for use with Internet Explorer, Google Chrome and Safari.
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Installation Guide
Install the back-box to the studs of the wall at the desired height. Ensure that the box is securely in place. The mounting
brackets are adjustable to suit the thickness of the wall. MAKE SURE the box is parallel, squared and flush with the
finished wall surface to ensure that the frame assembly will fit properly.
i. Attach the LCD screen to the back box assembly by using flat head
screws (provided with frame in a plastic bag).
ii. Attach the frame wire with 2 dome head screws (provided with
frame in a plastic bag). This will allow the frame assembly and back
box to the fastened securely together.
iii. Close the LCD screen with a back box by tightening two screws
provided with divider plate.
iv. Loosen the screws from the sides frame section (2 screws provided).
CAUTION: Do not use impact driller or screwdrivers when assembling new frame.
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Installation Guide
CAUTION:
2. K
eep the shield drain wires as short as possible and taped to prevent from grounding, so they can not
touch the front panel circuit board when front panel is closed.
CAUTION: TURN OFF THE POWER SWITCH before changing any modules and/or disconnecting any cables.
Failure to do so can cause the fuse to blow, damaging the circuitry.
2. T hrough the top left side of the back-box, bring in the AC power wires. Knockouts are provided for
making conduit connections to the box. All wiring is to be installed according to local and national
codes.
3. Connect the AC power to the terminal blocks as shown in the wiring diagram (Appendix B).
4. Verify that power has been switched off prior to working on the alarm.
5. Risk of electric shock. Disconnect power at circuit breaker before removing power supply shield.
CONNECTING
i. Connect a #22 gauge stranded, shielded twisted pair cable ONLY from the junction box to the back box
assembly. Knockouts are provided throughout the alarm back box. Up to 10,000 feet [3048 m] of #22 gauge
stranded, shielded and twisted pair cable should be used.
ii. Connect the red wire from the cable to the terminal on the display module marked ”+”. Connect the black wire
to terminal “-” as shown in the wiring diagram (see Appendix A).
iii. Repeat the above procedures with the remaining point modules using the wiring diagram.
NOTE: #22 gauge stranded, shielded twisted pair cable ONLY must be used, up to a distance of 10,000 ft [3048 m].
DRY CONTACTS
If the dry contacts for a generic alarm are to be used for remote monitoring, connect the wires to the appropriate
terminals: COM (Common), NO (Normally Open) or NC (Normally Closed), using the diagram in Appendix A. See
Appendix D for contact rating.
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Installation Guide
i. Press the Setup button (B1) and press the Select button (B4)
ii. Select the language (B1) and press Select (B4) to choose the language
iii. Select the volume level: 90, 80, 70, 60 – press CHANGE UP/DOWN to change level
iv. Select the LCD brightness - press CHANGE UP/DOWN to change brightness
vi. Select Repeat Alarm (l ,12 ,24 hours or disable )- press CHANGE UP/DOWN to change
vii. Select DST (Day light saving) (ON/OFF) - press CHANGE UP/DOWN to change
NOTE: Hold the “MUTE” button for twenty (20) seconds to display Channel ID.
NOTE: Press the Setup button (B1) in order to make corrections/go back.
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Configuration Guide
The module allows up to 16 characters per line. To configure the alarm channels, perform the following steps:
1. Open the Master Configuration program provided by Amico Corporation on the SD card.
2. Click “File” located at the top left corner. Then click “Start New Config.” Then click “Add Group”.
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Configuration Guide
3. Double click on the “Group 1” column. The “Edit Group” window will pop up.
Close
4. Under “Group Name,” identify the medical gas source supply (e.g. Oxygen Bulk Farm).
Close
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Configuration Guide
1. Under the “Channel Name” column, identify the channel name and click the “Add” button to add channels (e.g.
Oxygen Primary Liquid Level Low). To set alarm conditions for a normally open or closed circuit, click the drop
down arrow to change alarm conditions.
Close
a. To modify the Group Name, double click to open the “Edit Group” window. Revise the group name then click
“Close“.
Close
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Configuration Guide
b. To modify the Channel Name, double click to open the “Edit Group” window. Click the channel you want to
revise then revise the channel name. Click “Modify” then click “Close“.
Close
3. Save the Configuration file to the SD Card. The file name must be saved as master.cfg in the “Master Configuration“
file type.
4. To load the configuration file into the master alarm, follow the instructions under “Installation Guide” on page 16
of this manual.
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Configuration Guide
NETWORK SETUP
CAUTION: Have the information systems personal set up the network interface. Before making any changes
to the network setting notify information systems personals.
SETUP
• Connect Alert-4 Master Alarm to an Ethernet switch using a CAT 5 Ethernet cable
• For direct connection to PC, connect the Master Alarm to PC using Cat-5 Ethernet cable
NOTE: It is best to use a switch instead of a hub because the device communicates at 10 Mbps. A switch is better able to
support this speed, improves network performance and keeps unnecessary traffic from being routed to the alarm.
• Amico Alert-4 Master Alarm will be set to factory default setting. The IP Address, Subnet Mask and Gateway
will be set as follows:
IP address: 192.168.1.100
Gateway: 192.168.1.1
Subnet Mask: 255.255.255.0
• Upon power-up, the device will immediately begin using the static IP configuration
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Configuration Guide
ASSIGN AN IP ADDRESS
Click the Network Config to assign network parameters and set up email and text notification using master configuration
program provided by Amico Corporation on the SD card.
Provide network parameters and click OK to Save. Network file with provided network parameters will automatically
generate in the SD card.
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Configuration Guide
Provide IP Address, IP
Gateway and IP Mask
To upload network parameters to the alarm panel ,Insert the SD card into the SD card Slot on the LCD Alarm board (Refer
to Appendix A).
To load the channel name configuration file and the network configuration file, press and hold the Setup button and
the Reset button at the same time for two seconds; then let go of the Reset button while still holding down the Setup
button, until the new channel name configuration file and network configuration file are uploaded to the Master Alarm.
When loading is completed, the screen will display the new channel name configuration and new network configuration,
as shown below:
GATEWAY: 192.168.1.1
MASK: 255.255.255.0
IP ADDRESS: 192.168.1.100
If the configured information does not appear on the screen, repeat the steps above. If the problem persists, contact
Amico Corporation for further assistance.
• Once the information is visible on the LCD Alarm screen, leave the SD Card in the slot for approximately 1
minute in order for the information to be completely uploaded onto the alarm, and then proceed to remove
the card.
• Once the card has been removed, restart the LCD Alarm to ensure that the configured network setting have
been saved onto the LCD Alarm.
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Configuration Guide
CONNECTING TO ALARM
• Enter the device IP address eg: (http://192.168.1.1xx) in the browser’s address bar*.
NOTE: To find Alarm IP Address, press reset button on the back of the Alert-4 Master Alarm. IP Address will be displayed
on the screen.
EMAIL SETUP
CAUTION: Have the information system personnel setup the email interface. Notify information systems personnel
before making any changes to the network settings.
The following parameters are needed to activate email service. Information system personnel will be able to provide
the necessary parameters.
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Configuration Guide
Provide recipient’s
email address and
click “Add”
Provide STMP IP
Address, STMP Port
Number, Username,
Password and
Device ID
NOTE: Click OK to save, network file with STMP parameters will automatically generate in the SD card.
To load the Network configuration, press and hold the Setup and Reset buttons at the same time for two seconds. Let
go of the Reset button while still holding the Setup button until the new configuration is uploaded to the panel. When
parameters are uploaded, the panel will display the new parameters in boot sequence.
CAUTION: When wiring source equipment to the panel, make sure that the CAT 5 cable is unplugged or turn
off the panel before wiring. If the panel is connected to the mail server it will start sending email while wiring
the terminals to the recipients.
NOTE: IP address has to be routable if connecting to the alarm panel to the global network.
SMTP Security: Alert-4 panel will require Plain Text Authentication. It is required to have the transport layer
security and basic authentication only after stating TLS and anonymos users.
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Configuration Guide
TEXT SETUP
CAUTION: Have the information system personnel setup the email interface. Notify information systems
personnel before making any changes to the network setting.
The following parameters are needed to activate the text service. Information systems personnel will be able to provide
the necessary parameters.
CAUTION: When wiring source equipment or gas sensors to the panel, make sure that the CAT 5 cable is
unplugged or turn off the panel before wiring. If the panel is connected to the mail server it will send email
while wiring the terminals to the recipients.
NOTE: SMTP Security: Alert-4 panel will require Plain Text Authentication. It is required to have the transport layer
security and basic authentication only after stating TLS and anonymous users.
Provide recipient’s
phone number and SMS
gateway address e.g.,
phone number@txt.
bell.ca and click “Add”
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Amico Mobile Eco System App
Amico is pleased to introduce the latest technology for monitoring the Medical Gas System of a hospital on a mobile
phone. This App allows facilities to monitor the pipeline equipment in real time on an iPhone or Android phones.
The App will provide an exact and instant visual representation of the equipment in alarm condition, thereby eliminating
the need for nurses to call maintenance personnel in the event of a gas outage. The App will also help maintenance
personnel to localize the outage for a quicker resolution.
NOTE: If Alert-4 alarms are given with local IP address, the phone must be connected to local WiFi before connecting the
app to the Alert-4 alarm. If Alert-4 alarm is given with global IP address, connecting the phone to local WiFi is not needed.
Click and open Amico mobile eco system app on the phones
Click to Select
Product Category
Click to Save
Click to Add
a Device
Home Screen Add a Device Screen Home Screen with Devices Added
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Amico Mobile Eco System App
Click to Open
Manuals
Click to
Contact Amico
Slide Left to
Delete Device
Re-order mode
Click to add
more devices
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Network Diagrams
DIRECT CONNECTION
Switch
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Network Diagrams
Router Switch
Server
Computer
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Web Audio
When an alert occurs, the PC audio that is monitoring will turn on automatically. To Mute the audio, click the mute button
on the web page. If the PC audio doesn’t turn on automatically, click mute and re-activate the alert to turn PC Audio ON.
Mute Alarm
Note: By muting the audio in the web page doesn't not silence audio at the alarm panel. To silence press mute button at
the panel.
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Spare Part Numbers
ACCESSORIES/MISCELLANEOUS
Maintenance Mode
FACTORY DEFAULT – DISABLED
The Maintenance Mode is used to allow hospital personnel to identify loose wiring or faulty source equipment. By
enabling the Maintenance Mode any alarms received, even transient ones, will be latched-on so that the maintenance
personnel can identify the source of the problem.
• Press the Setup button and select the Maintenance Mode by pressing the B4 button
• Use the Up and Down buttons to activate the Maintenance Mode to either Enable or Disable
The display will show "Maintenance Mode Active" when Maintenance Mode is enabled.
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Troubleshooting
Fuse is blown Check the fuse. The fuse is located on the upper-right corner of the
system power supply. Replace the fuse if it is defective (see Appendix B
and Appendix E).
DC power plug not connected to the a. Ensure that the DC power plug is firmly in its socket on the LCD
LCD module module.
b. Replace the System Power Supply unit if all the above steps fail to
resolve the problem.
Power light is ON, however Loose ribbon cable from LCD screen a. Ensure that the cable is firmly in its socket on the LCD screen and
there is no display on LCD to board board.
screen b. Replace the LCD module.
No audible alarm DC power cable is disconnected or a. Ensure that the DC power cable from the system power supply is
loose, check ribbon cable firmly connected to the LCD module.
b. Replace LCD module.
Audible signal will not Faulty display module Disconnect the ribbon cable from the back of the faulty display module
silence and replace the LCD module.
Connection of the DC power cable Disconnect the DC power cable from the LCD module and then
from system power supply to LCD reconnect. If audible alarm still persists, replace the System Power
module is loose Supply unit.
Faulty push button Replace the LCD module.
Network connectivity lost Wrong network cable used a. Use Cat 5 or 6 (Straight-Through)
b. Static IP address must be used to configure the network switch to
Dynamic IP address the correct port number
c. To test connectivity, assign static IP address to a PC as same
Wrong port number assigned to the subnet as panel. Connect the PC to the panel. Open a shell prompt
network switch (Microsoft Windows Command Prompt or MS-DOS prompt) on
the start menu, type “ping” followed by a space and then the IP
address of the panel then hit Enter. When panel is responded with
a ping, connection is successful.
Email or Text notification not SMTP email server parameters not a. Contact Hospital IT administrator for SMTP parameters.
send assigned, authentication errors b. Must use plain text authentication.
c. TLS/SSL authentication not supported.
d. Configure the exchange server to accept plain text authentication
from the panel
**Check the SMTP server logs for reported authentication errors from
the panel**
Alarm Logs not recorded Wrong memory card is used. Must a. Must use SD card between 2GB – 32GB
use SD card between 2GB – 32GB b. SD card must be formatted to FAT32 system.
SD card formatted incorrectly **Must leave an SD card to the SD card slot to record alarm logs**
**Set the DATE & TIME appropriately**
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Appendix A
DC
DC Connector
Connector
Mute Button
Mute Button
(located on reverse side of board)
(located on reverse side of board)
Blue
(5 VDC)
Black
(Ground)
LCD Cable
LCD Cable Orange
Connector
Connector (15 VDC)
Dry Contacts
Dry-Contacts
SD Memory Card NC (to Building Management
SD Card
Slot (memory card COM (Building
System)
NO
not provided) Management System)
Change DOWN
Select / Mute
Reset
Change UP
Button +12V
Set - Up
GRND
LCDLCD
Power
Power
B4 B3 B2 B1
FourPush
Four Push
Buzzer Ethernet Buttons 12V DC
Buttons
Buzzer Port Output
12V DC
Output
Ethernet
Port
CAUTION:
1. K
eep the shield drain wires as short as possible and taped to prevent from grounding, so they cannot
touch the front panel circuit board when front panel is closed.
2. To protect from static electricity, ensure to discharge body static before installing the Medical Gas Alarm.
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Appendix B
ACACSupply
Supply
G L - LiveL - Live
115 to 220 VAC
115 to 220 VAC
N
N - Neutral
N - Neutral
G - Ground
L
G - Ground
Ground
Ground
ON/OFF
Toggle Switch
Toggle Switch
Fuse Fuse
(1 AMP)
(1 AMPw)
DC Power Cable:
Connect to the DC Power Cable:
female connectorAnnunciatorBlack
Module(Ground)
Connect to
CAUTION:
1. Verify that power has been switched off prior to working on the alarm
2. Risk of electric shock, disconnect power at the circuit breaker before removing power supply shield
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Appendix C
DC
Connector
Reset
Change UP
Button +12V
Set - Up
GRND
NOTE:
TECHNICAL SPECIFICATIONS
Cable requirement:
Important:
Cable: ONLY a #22 gauge stranded, shielded twisted pair cable must be used. (Belden # 8451
or equivalent.) In the presence of any electrical, magnetic, radio frequencies, wireless or
other interference, cable installation MUST be placed in metallic conduit.
Master:
Distance: Maximum 10,000 ft [3,000 m]
Cable: Minimum #22 gauge stranded wire
Signal: 5 VDC - < 5 µA
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Appendix E
WIRING
1. General Requirements
1. All wiring shall be protected from physical damage by raceways, cable trays or conduit in accordance with NFPA
70, National Electric Code or the Canadian Electrical Code.
2. All alarms are to be powered from the life safety branch of the emergency power system as required by
applicable standards.
3. Alarm panel wires should be directly connected to switches or sensor as required by applicable standards.
4. All wire runs should be made with color coded wire. Record color, signal and source of signal for each wire lead
to aid in connection of alarm finish components.
5. The alarm panel should not be installed near radio transmitters, electrical motors, electrical control room, switch
gear, CT scanners, MRI machines or high voltage lines.
6. In the presence of any electrical, magnetic, radio frequencies, wireless or other interference, cable installation
MUST be placed in metallic conduits.
7. No solid wire should be used for connecting sensors or master alarms to source equipment.
8. To protect from static electricity, ensure to discharge body static before installing the Alarm.
9. Do not ground the shield drain wire at sensor or inside alarm panel back box.
1. #22 AWG stranded, shielded twisted pair wire ONLY must be used, rated for 300V and 60°C (140°F) minimum
(Belden 8451 or equivalent).
The following rules along with references to this manual’s schematics clarify wiring requirements. Two conductor cables
(must be #22 gauge stranded, shielded and twisted pair cable type) are required for each Input.
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ACP-OPER-MAINT-ALERT4-LCD-MASTER-ALRM 10.01.2019