Analyzing The Relationship Between Information Technology Jobs Advertised On-Line and Skills Requirements Using Association Rules
Analyzing The Relationship Between Information Technology Jobs Advertised On-Line and Skills Requirements Using Association Rules
Analyzing The Relationship Between Information Technology Jobs Advertised On-Line and Skills Requirements Using Association Rules
Corresponding Author:
Frederick F. Patacsil,
College of Computing, Information Technology Department
Pangasinan State University, Philippines
Email: [email protected]
Michael E. Acosta,
College of Computing, Information Technology Department
Pangasinan State University, Philippines
Email: [email protected]
1. INTRODUCTION
In the paper released by the European Commission [1], they stressed that human capital is vital and
a major driver of inclusive growth. With the ongoing trends such as globalization, demographic change,
technological factor and digitalization, jobs become increasingly skill-intensive. There are increasing
mismatches between skills or qualification and skills required by the economy. Job skills mismatch is a
universal problem and affects nations across the globe and the Philippines is no exception. Labor markets
around the world are confronted to various mismatches, including mismatch between the number of job
seekers and employment opportunities, which is reflected in unemployment [2]. The International Labor
Organization (ILO) refers job skills mismatch as ”various type of imbalances between skills offered and
skills needed in the world of work” [2]. It is a situation in the labour market where the labor demand or jobs
does not match the level of skills and competencies required in the jobs [3].
15.4% in 2019 of the same month, a decline of 0.6%. The Merriam dictionary defined the underemployed as
employed persons who in a labor force at less than full-time or regular jobs or at inadequate with respect to
their training or economic needs. One of the reasons of unemployment and underemployment in the
Philippines is the job skills mismatch. Despite with all the government efforts, the figures and the number of
college-educated unemployed, self-employed and the underemployed still remains, which indicate that there
are gaps leading to jobs-skills mismatch that need to be addressed in order to tap the full productive potential
of a young Filipino labor force.
Through the years, the education system in the Philippines undergone several has undergone several
stages of development. The Philippines have adapted a three layer system where three separate agencies
govern the three layers of education outlined by the Congressional Commission on Education (EDCOM)
1992. The Department of Education (DepEd) oversees the delivery of basic education system and adapted K-
12 system with the aim to expose the student into three different tracks of specialization. At the apex of this
structure, is the Commission on Higher Education (CHED) which ensures quality education to be at par to
international standards. The middle layer is the Technical and Skills Development Authority (TESDA) which
mobilizes industry, labor, local government units (LGUs) and tech-vocational institutions in skills
development. This involves the industry and employer in skills development. It also administers internship
program. Despite all of these, there exist to be an academe-industry gap in the Philippines.
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The tertiary education and higher education was being supervised by the Commission on Higher
Education (CHED). The CHED was created through RA 7722, or Higher Education Acts of 1994. The
CHED supervises the tertiary and higher education where higher education institutions and programs are at
par with the international standards. It is mandated in the promotion of relevant and higher quality education;
ensures that quality higher education shall be accessible to all; guarantee and protect academic freedom for
continuing intellectual growth, advancement of learning and research, development of responsible and
effective leadership, education of high level professionals and enrichment of historical and cultural heritages;
and commit moral ascendency that eradicates corrupt practices, institutionalizes transparency and
accountability and encourages participatory governance. However, January 2020 job statistic shows that
unemployment stands at 5.3% and translates to 2.39 million people had no job in the Philippines. In addition,
underemployment rate is 14.8 or 6.32 million people. With this statistical data, it is very significant to have a
relationship between Industry and academia as they both are strongly collaborated with each other. Colleges
and Universities need their graduates to get job in a company but, companies did not found job-ready
professionals or graduates who can satisfy the expectations of Industry standards.
Bernate [13] stated the causes between academe-industry gap. He stressed that “despite the fact that
the principles of academic partnership has been adopted by many institutions, both private and public, in the
past decade or more, its full potential is far from being utilized due to the basic attitudinal differences and
driven interests of the stakeholders, thereby making the partnership problematic”. He enumerated problems
of academic-industry partnership and they are as follows () organizational, administrative and management
aspects, (2) divergence of objectives between academe and industry, most often caused by changes in
priorities on industry side, (3) lack of professional approach in maintaining collaboration, (4) lack of
incentives for industry who see industry academe linkages initiatives as a form of company social
responsibility, and (5) low awareness prevents the private sector from fully taking part , and from benefiting
from existing government policies and programmes. Moya [3] posited that involving the industry in the
development of quality higher education is not part of the CHEDs mandate. Direct participation of business
and industry in higher education via the CHED is yet to be institutionalized. Hence, there is direct reference
to involving industry and employers in skills development. This problematic academe-industry partnership
reinforces job skills mismatch.
Based on the report by the Association for Computing Machinery (ACM) on Computing Curricula
in 2005 [14], they provided a comparative view of the performance capabilities expected of the graduates of
each degree program. It listed nearly 60 performance capabilities across 11 categories. For each capability,
each discipline is assigned a value from 0 to 5, 5 being the highest and 0 being the lowest. They highlighted
that information technology professionals should be able to work effectively at planning, implementation,
configuration, and maintenance of an organization’s computing infrastructure.
Meanwhile, in the 2008 Association for Computing Machinery (ACM) IT curricula guidelines [15],
the BSIT program aims to provide graduates with the skills and knowledge to take on appropriate
professional positions in Information Technology upon graduation. They also indicated that an IT graduate
must acquire a skill set that enables him or her to successfully perform integrative tasks as in the different
pervasive themes. They highlighted the following attributes on an IT graduates.First, IT graduates must
design and integrate IT-based solution which includes both technological elements, such as hardware,
networking, software and data, as well as people and processes. They must therefore develop a user-centered
approach to technology. Second, concerning information assurance and security, security must therefore be a
central consideration in any attempt to select, create, integrate, deploy and administer IT systems. Third, IT
graduates must be able to handle such complex situation to focus on those aspects of the situation that are
most relevant to the user and the wider context in which the user is expected to function. IT graduates
therefore must develop the ability to use abstraction to form a model of the situation in which the need for an
IT-based solution arises and in which the IT-based solution has to be integrated. Fourth, IT graduates must
have the skills and knowledge to use the technology appropriately. This requires extensive capabilities in the
core information technologies, including programming, web, information management, computer hardware
and networking, and HCI. IT graduates must therefore be able to use their technical expertise to integrate
existing and new technologies. Fifth, IT graduates must also be extremely adaptable. IT graduates must
therefore develop lifelong learning habits and must be willing not only to become familiar with emerging
technologies, but also, if required, with legacy technologies. Sixth, IT professionals will be involved at all
levels in organizations, and must exhibit the highest levels of professionalism. And lastly, IT graduates must
develop the ability to function effectively in such diverse teams. This requires them to develop superior
interpersonal skills, including effective oral, written, presentation and listening skills. Moreover, since IT
graduates will often be the interface between users and the technology, they must develop the ability to
translate the language of users into technical language, and vice versa.
In addition to the report, the National Association of Colleges and Employers conducted a survey to
determine what qualities employers consider most important in applicants seeking employment. The
identified the following ten factors have been frequently identified. These are communication skills (verbal
and written), honesty/integrity, teamwork skills, Interpersonal skills, motivation/initiative, strong work ethic,
analytical skills, flexibility/adaptability, computer skills and self-confidence.
There have been studies that explored employable skills or competencies of Information Technology
graduates that must have. They are classified into technical and nontechnical skills or hard skills and soft
skills.
Davis and Woodward [16] surveyed 222 Information System graduates of a Midwestern university
in the United States. They found out that employers were looking for graduates who possessed both strong
technical and nontechnical skills. The top technical skills were computer software skills, networking and
computer hardware skills.They also revealed the soft skills needed in order to become successful in the IT
field. These were thinking skills, personal characteristics, desire to learn, attitude and motivation, teamwork,
and communication skills. It was also pointed out that these non-technical skills or soft skills are as important
as the latter for employment and success.
Radermacher and Walia [17] conducted literature review to determine areas graduating students
most frequently fall short of the expectations of industry or academia. The results indicated that graduating
students are lacking in many different areas, including technical abilities (design, testing, configuration
management tools, etc.) personal skills (oral and written communication, teamwork, etc.) and professional
qualities (e.g. ethics).
In the study of Scaffidi [18] they aimed to uncover desirable competencies both technical and soft
skills for computer science graduates. They highlighted soft skills for software developers sought by
employers such as collaboration and communication skills that is tied to personal attributes such as
innovation, ability to cope up with ambiguity and ability to learn quickly.
Some of the works attempted to uncover the skills they had gained through on-the-job-training. The
study of Patacsil and Tablatin [19] examined the importance of soft and hard skills as perceived by the
industry partners and IT students. The study revealed that teamwork and communication skills are very
important soft skills to be possessed by IT graduates as perceived by the respondents.
Brigula et. al [20] emphasized the IT skills, critical thinking, communication and problem solving
skills are the top 4 skills needed in order to be hired in the IT industry. It must be noted in the study the
divergent views between IT practitioners and educators when it comes to problem solving skills. IT
professionals gave a higher rank in importance on problem solvingskill than those in the academe.
The IT Competency Model [21] identifies the knowledge, skills, and abilities needed for workers to
perform successfully in the field of information technology (IT). The model is depicted as a pyramid
consisting of several tiers. The arrangement of the tiers in this shape is not meant to be hierarchical, or to
imply that competencies at the top are at a higher level of skill. Instead, the model’s tapered shape represents
the increasing specialization and specificity of proficiencies covered. Its tiers are further divided into blocks
that represent competency areas (i.e., groups of knowledge, skills, and abilities), which are defined using
critical work functions and technical content areas. Tiers 1 through 3 represent the “soft-skills” and work
readiness skills that most employers demand. Each tier covers a different group of competencies. Tier 1 –
Personal Effectiveness Competencies are personal attributes essential for all life roles. Often referred to as
"soft skills," personal effectiveness competencies are generally learned in the home or community and honed
at school and in the workplace. Tier 2 – Academic Competencies are primarily learned in a school setting.
They include cognitive functions and thinking styles. Academic competencies are likely to apply to all
industries and occupations. Tier 3 – Workplace Competencies represent motives and traits, as well as
interpersonal and self-management styles. They are generally applicable to a large number of occupations
and industries. Industry-specific Competencies Tiers 4 and 5 show the industry-wide technical competencies
needed to create career lattices within an industry. These competencies are considered cross-cutting, as they
allow a worker to move easily across industry sub-sectors. Rather than narrowly following a single
occupational career ladder, this model supports the development of an agile workforce. Like the foundational
tiers, Tiers 4 and 5 deal with distinct types of competencies. Tier 4 – Industry-Wide Technical Competencies
cover the knowledge and skills and abilities from which workers across the industry can benefit, regardless of
the sector in which they operate. Because of this, many of the critical work functions on this tier deal with
awareness or understanding. Tier 5 – Industry-Sector Technical Competencies represent a sub-set of industry
technical competencies that are specific to an industry sector. As a result, the critical work functions deal
more with performing tasks than those on Tier 4. The Employment and Training Administration’s IT model
does not include Tier 5 competencies. The upper tiers represent the specialization that occurs within specific
occupations within an industry. Included in this category are occupation-specific skills requirements and
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management competencies. This study will adopt the model which listed some IT knowledge, skills, and
abilities.
In the light of the above statements, it is worthwhile to complement traditional skills research with
more flexible and dynamic approach to determine skill gaps. This study proposed a new methodology of
retrieving and analyzing the content of skill job advertisements.
This paper analyzed words and word patterns of IT job published online in relationship to the skills
requirements as perceived that of the industry. This study helps to determine the actual and future needs and
trends of IT jobs in the market. Furthermore, this will serve as a basis for curriculum enrichment and laid out
the intervention program to address the gap between the skills acquired in the school and the IT industry skill
needs. The results of the study could provide insights on the gap between the school acquired skills and
actual IT industry skill needs.It seeks to attain the following objectives:
1. To determine words/ word pattern skills needs of the IT industry in the labor market based on online
advertisement?
2. To analyze the words / word pattern skills needs of the IT industry in the labor market based on
online advertisement?
2. RESEARCH METHOD
This study was descriptive research in nature. A data ingestion was utilized to gather published job
skills for IT professional as stated in CHED memo and ACM information technology curricula.
The procedure of collecting published job vacancy data to IT job skills requirement involves several
steps as shown in Figure 1.
Job Information
Searching
Job-hunting sites in IT Job Vacancies and
the Philippines Skills Requirements
1. Job Street.com Information Classification
2. Kalibrr Carrers Data Extraction
Ingestion and Data Method
3. Freelancer
4. Linkedln Cleaning Association Rule
5. Facebook FP-Grwoth
6. Google
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Wi ⇒ W j has supports in the collection of tweets Tc if s% of tweets in Tc contain Wi ∪ Wj. The formula for
computing the support and confidence are given below:
Support of WiWj
Support ( WiWj )=
Total number of Skill words
The rule Wi⇒W jholds in the collection of skills Tc with confidence c if among those skill words
that contain Wi, c % of them contain W j also. The confidence is calculated by the following formula:
Wi Support (WiWj)
Confidence [ ]
Wj
=
Support (Wi)
Frequent item sets are quantified by support which is the ratio of the number of instances where [w1
wj] appeared together in a single transaction to the total number of transactions while the confidence is
defined as the probability of finding [w1, wj] together. This study follows the following mining steps utilizing
association rule mining:
1) Search all skill words and the combination of skills words (skill wordsets) whose support is
greater than the user specified minimum support (called minsup). Such sets are called the frequent keyword
sets [11]. In this study minimum support of (0.2, 0.1, 0.5) were specified input as minsup, if the skill word
meets the condition then skill words is regarded as frequent required skill words.
2) Use the identified frequent skill wordsets to generate the rules that satisfy a user specified
minimum confidence (called minconf). The frequent keywords generation requires more effort and the rule
generation is straightforward.
Figure 3. The graphical representation of the discovered job skills for database administrator
Figure 4. The graphical representation of the discovered job skills for system analyst
3.3 IT Staff
Table 3 shows the needed skills for information technology (IT) staff is should be a graduate of
information computer technology. Graduates of these courses acquired the set of foundational and
employability skills, knowledge, and abilities that are required for all information worker employees.
These are the universal skills—problem solving and apply technical knowledge and tools
effectively.In addition, figure 5 reveals that there are no required skills for IT staff were identified instead a
graduate of bachelor related to information science, computer science and technology without any
experience. The result indicates that an IT staff needs to be a graduate of computer information technology
because has the basic needed IT knowledge and skills for IT staff.
Figure 5. The graphical representation of the discovered job kills for It staff
Figure 6. The graphical representation of the discovered job skills for computer programmer
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Premises Conclusion Support Confidence Lift
engineering network 0.24 0.80 1.46
engineering experience, network 0.24 0.80 1.77
Network experience 0.45 0.82 1.20
knowledge network 0.27 0.82 1.50
experience, Cisco network 0.25 0.87 1.58
troubleshooting network 0.27 0.88 1.59
network, engineering experience 0.24 1.00 1.46
Figure 7. The graphical representation of the discovered job skills for network administrator
yy
4. CONCLUSION
This study proposes a methodology for identifying and analyzing skill – job relationship using
frequency word occurrences of skills as a requirement of the job. Furthermore, association rules are also
applied to identify the relationship of words in relationship to job requirements. The study revealed that skill
words are highly related in a certain job requirement. For a database administrator, the center of the job
skills focuses on databases. This implies that the major task of a database administrator is to manage, monitor
databases and provide database solutions to the business entity. In the case of computer programming, the
skill rules can be explained that computer programmers need front end and back end programming skills plus
knowledge in SQL in the development of an application system. Skill rules also identify that network
administrator must have a skill in experience network engineering, knowledge in networking, network
troubleshooting and CISCO network. Years of experience in design, analysis of a system and experiences in
SQL are the identified skill rules that a system analyst.
The most informative by-results of the classification-association process are a skill word list of job
requirements. In addition, it provides direct, actionable information about skills demand that can be useful in
planning and developing educational schemes. The results also help educational institution to understand the
relationship between the data in posted job and the required skills / knowledge. It is therefore advisable, to
identify demands in a greater detail, and bridges the gap between skills need and supply with more flexible
hands-on training programs.
The future directions of the research study is to further explore other text mining tools and other
visualization tools.There are many available tools and applications that can be tested for its information
retrieval capabilities specifically in the area skill words and skill word patterns recognition, searching other
potentially useful sources of data like web based repositories such as online forums, blogs, and bulletin
boards.
ACKNOWLEDGEMENTS
This work was funded by Pangasinan State University through the support and initiative of the
research unit. This was also made possible through the utilization of the data analytics center of the
university.
REFERENCES
The main references are international journals and proceedings. All references should be to the most pertinent, up-to-date
sources and the minimum of references are 25. Policy that self citation is max 20%. References are written in IEEE style.
Please use a consistent format for references – see examples below (9 pt):
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[17] A. Radermacher, & G. Walia. “Gaps between industry expectations and the abilities of graduates”. In Proceeding
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[19] F. F. Patacsil, F. F., & C. L. S. Tablatin, “Exploring the importance of soft and hard skills as perceived by IT
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[20] R. P. Bringula, A. C. Balcoba, & R. S. Basa, R. S. “Employable Skills of Information Technology Graduates in the
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Frederick F. Patacsil received his B.Sc. degree from University of the Cordilleras (formerly
First author’s Baguio Colleges Foundation) in 1985. He received his M.Sc. degree and Doctor in Information
Photo (3x4cm) Technology from UC in .He is currently the Dean of College of Computing in Pangasinan
State University - Urdaneta City Campus.
Title of manuscript is short and clear, implies research results (First Author)
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Michael E. Acosta obtained Bachelor of Science Information Technology in 2005 from
Pangasinan State University, Masters in Information Technology in 2014 from Colegio De
Dagupan,, and currently pursuing Doctor in Information Technology at the University of
Cordilleras . He is currently a faculty at the department of Information Technology, Pangasinan
State University - Urdaneta City Campus.