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Organizational Behaviour MCQ SET

Organizational Behaviour (NIMS University)

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Organizational Behaviour-I
Multiple Choice Questions with Answers
SET-A

Q1. Organization structure primarily refers to

a. how activities are coordinated & controlled

b. how resources are allocated

c. the location of departments and office space

d. the policy statements developed by the firm

Q2. The purpose of job enrichment is to

a. expand the number of tasks an individual can do

b. increase job efficiency

c. increase job effectiveness

d. increase job satisfaction of middle management

Q3. Strategic planning as a broad concept consists of corporate strategy and business strategy

a. strategy formulation and strategy implementation

b. inputs and outputs

c. environmental analysis and internal analysis

Q4. According to Herzberg, which of the following is a maintenance factor?

a. Salary

b. Work itself

c. Responsibility

d. Recognition

Q5. A major problem with a task force type of management is

a. there is no logical basis for task force information

b. its status is too inflexible

c. accountability

d. lack of planning

Q6. Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?
a. Legitimate

b. Reward

c. Expert

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d. Charismatic

Q7. Communication begins with

a. encoding

b. idea origination

c. decoding
d. channel selection

Q8. Functional managers are responsible

a. for a single area of activity

b. to the upper level of management and staff

c. for complex organizational sub-units

d. for obtaining copyrights and patents for newly developed processes and equipment

Q9. Policies are sometimes defined as a(n)

a. shortcut for thinking

b. action plan

c. substitute for strategy

d. substitute for management authority

Q10. The problem-solving process begins with

a. clarification of the situation

b. establishment of alternatives

c. identification of the di culty

d. isolation of the cause

Q11. A study of the culture and practises in different societies is called

a) Personality

b) Anthropology

c) Perception

d) Attitudes

Q12. is known as ffthe father of scientific management.ff

a) Fredrick W. Taylor

b) Henry Fayol

c) Robert Owen

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d) None of these

Q13. a young Welsh factory owner was one of the first to emphasise the human
needs of employees: He refused to employ young children

a) Andrew Ure

b) J.N. Tata

c) Robert Owen

d) None of these

Q14. embodies a team concept, is based on the principle of mutual contribution by employer
and employees

a) Autocratic model

b) Custodial model

c) Supportive Model

d) Collegial Model

Q15. Contribution/s of human relations movement is/are

a) Great Depression

b) Labour Movement

c) Hawthorne Studies

d) All of these

Q16. Edward Tolman is related to

a) Behaviourist Framework

b) Cognitive approach

c) Social Cognitive Framework

d) None of these

Q17. Forces affecting organisational behaviour are

a) People

b) Environment

c) Technology

d) All of the above

Q18. Hawthorne Studies is related to which stage of the organisational behaviour evolution

a) Industrial revolution

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b) Scientific management

c) Organisational behaviour

d) Human relations movement

Q19. In present context, challenges for OB are

a) Employee expectation

b) Workforce diversity

c) Globalization

d) All of the above

Q20. Meso organisation behaviour is related with

a) Individual behaviour

b) Group behaviour

c) Organisational behaviour

d) None of these

Q21. Leadership motivates the people to work and not the power of money, this concept is related to
a) Autocratic model
b)Custodial model
c) Supportive Model
d)Collegial Model

Q22. Organisational behaviour is a field of study backed by a body of associated with growing
concern for people at workplace

a) Theory

b) Research

c) Application

d) All of the above

Q23. Organisational behaviour is

a) A science

b) An art

c) A science as well as an art

d) None of the above

Q24. The field of organisational behaviour examines such questions as the nature of leadership, effective team

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development, and

a) Interpersonal conflict resolution; motivation of individuals

b) Organisational control; conflict management

c) Motivation of individuals; planning

d) Planning; development

Q25. The term ‘psychology’ is derived from the word ‘psyche’, which means ‘soul’ or ‘spirit’

a) Latin

b) French

c) Greek

d) None of these

Q26. The field of organisational behaviour is primarily concerned with

a) The behaviour of individual and groups.

b) How resources are effectively managed.

c) Control processes and interactions between organizations, external context.

d) Both a and c.

Q27. The study of organisation behaviour has certain basic assumptions. They are

a) An industrial enterprise is an organisation of people.

b) These people must be motivated to work effectively.

c) The goals of the employee and the employer may not necessarily coincide.

d) All of the above.

Q28. Which of the following represents correct sequencing of historical developments of Organisational
Behaviour?

a) Industrial revolution —> Scientific management –> Human relations movement –> OB

b) Industrial revolution —> Human relations movement —> Scientific management –> OB

c) Scientific management —> Human relations movement –> Industrial revolution –> OB

d) None of these.

Q29. Which of the following frameworks is used in the development of the overall model of OB?

a) The cognitive framework

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b) The behaviouristic framework

c) The social learning framework

d) All of the above

Q30. Which of the following frameworks is based on the expectancy, demand and incentive
concepts

a) The cognitive framework

b) The behaviouristic framework

c) The social learning framework

d) The supportive framework

Q31. Which of the following forms the basis for the autocratic model of OB

a) Obedience

b) Authority

c) Power

d) Dependence on boss

Q32. Might is right is the motto of

a) Autocratic Model

b) Custodial Model

c) Supportive Mode

d) Collegial Model

Q33. Which one of the following is the definition given by Fred Luthans

a) Organisational behaviour is to understand, predicting and controlling human behaviour at work

b) Organisational behaviour is subset of management activities concerned to human behaviour

c) Organisational behaviour is a branch of social sciences that seeks to build theories

d) Organisational behaviour is a field of study that investigates the impact on behavior

Q34. Which of the following is not correct for the organisational behaviour?

a) Organisational behaviour is an integral part of management

b) Organisational behaviour is a disciplinary approach

c) Organisational behaviour helps in analysis of behaviour

d) Organisational behaviour is goal-oriented

Q35. The is based on the environment. Though like thinking, expectations

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and perception do exist, and they are not needed to manage or predict behaviour.

a) Behaviouristic approach, Cognitive processes,

b) cognitive processes, behaviouristic approach

c) Social cognitive, behaviouristic approach

d) Cognitive processes, social cognitive

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Q36. OB is the study of in the organisation

a. Human c. Human Behaviour

b. Employer d. Employees

Q37. Now a days a lot of stress is being put on the__________of the employee

in the organisation

a. Character b. improvement

c. Behaviour d. Rewards

Q38. OB focuses at 3 Levels-

a. Individuals, Organisation, Society

b. Society, Organisation, Nation

c. Employee, Employer, Management

d. Individual, Groups, Organisation.

Q39. Scope of OB does not include

a.Leadership b. Perception c. Job Design d. Technology

Q40. High rate of increase cost and tend to place less experienced employee in

job

a. Training
b. Absenteeism

c. Employee Turnover

d. Strikes

Q41. Job Satisfaction have related to Absenteeism and Turnover

a. Positively b. Negatively c. directly d. Elastically

Q42. advocated that humans are essentially motivated by levels of needs

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a. A. Maslow b. Follet c. Elton mayo d. Ivon Pavlov

Q43. Scientist oQ43. OB recognize that organizations are not static but dynamic

and_________________

a) Processing b) systematic c) ever changing d) researching

Q44. and fringe benefits are no longer employees first priority

a) Wages b) bonus c) rewards d) promotions

Q45. A manager with good can make the work place more pleasant

a) Communication b) knowledge c) experience d) Interpersonal Skills

Q46. is called as father of scientific management

a) Elton Mayo b) Hendry Fayol c) F.W.Taylor d) Robert Owen

Q47. The book ffThe Psychology of management was published by

a) William Gilbreth b) Hendry Fayol c) F.W.Taylor d) Robert Owen

Q48. ____________is recognised as father of Human relations

a) William Gilbreth b) Hendry Fayol c) F.W.Taylor d) Elton Mayo Answer: d. Elton Mayo

Q49. The Hawthome experiment was conducted by

a) William Gilbreth b) Hendry Fayol c) F.W.Taylor d) Elton Mayo

Q50. The most significant management skills are

a) Technical, Human and Conceptual b) Technical, behavioural and Conceptual

b) Systematic, Human and Conceptual d) Technical, Human and cognitive

Q51. The 3 Theoretical Framework of OB are

a) Cognitive, Social and Technical b) Cognitive, Behaviouristic, Social

c) leadership, attribution, motivation d) attribution, Perception and motivation

Q52. __________explains internal processes of choice among different behaviours

a) Equity Theory b) Expectancy theory c) Goal attain theory d) Goal setting Theory

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Q53. explains how and why people react when they feel unfairly treated

a) Equity Theory b) Expectancy theory Goal attain theory d) Goal setting Theory

Q54. focuses on how to set goals for people to reach

a) Equity Theory b) Expectancy theory

c) Goal attain theory d) Goal

setting Theory

Q55. Concerning organizational cultures,

a. a strong culture is a more productive environment

b. a weak culture is a more productive environment

c. the specific culture that contributes to positive effectiveness is well known

d. the stronger the culture, the more influential it is on employee behavior

Q56. Shared organizational values are

a. unconscious, affective desires or wants that guide society’s behavior

b. influenced by international values

c. different for the various components of a diverse work force

d. a myth

Q57. Which of the following best explains why an employee behaves as s/he does?

a. The environment is the most important consideration in understanding individual employee behavior.

b. Both the environment and individual differences are important considerations in understanding individual

employee behavior.

c. Neither the environment nor individual differences are important considerations in

understanding individual employee behavior.

d. Employee personality and attitudes are primarily dictated by the environment.

Q58. In order from lowest to highest, what are Maslow’s five classes of needs?

a. Social-esteem-physiological-safety-self-actualization

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b. Physiological-safety-social-self-actualization-esteem

c. Physiological-safety-social-esteem-self-actualization
d. Self-actualization-esteem-safety-social-physiological

Answer: c. Physiological-safety-social-esteem-self-actualization

Q59. A lack of clarity concerning what will happen is referred to as

a. temporal

b. predisposition

c. uncertainty

d. negation

Q60. Employees with relatively weak higher- order needs are concerned with
variety and autonomy.
a. less

b. more

c. very

d. extremely

Answer:

1 a 11 b 21 b 31 c 41 b 51 b
2 a 12 a 22 d 32 a 42 a 52 b
3 a 13 c 23 c 33 a 43 c 53 a
4 a 14 d 24 a 34 b 44 a 54 d
5 b 15 d 25 c 35 a 45 d 55 d
6 c 16 b 26 d 36 c 46 c 56 c
7 b 17 d 27 d 37 c 47 a 57 b
8 a 18 d 28 a 38 d 48 d 58 c
9 d 19 d 29 d 39 d 49 d 59 c
10 c 20 b 30 a 40 c 50 a 60 a

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Organizational Behaviour-I
Multiple Choice Questions with Answers
SET-B

Q1. Which of the following is a strategy of job design that increases job depth by meeting
employees needs for psychological growth?

a. Job rotation b. Job enrichment c. Job enlargement d. Job engagement

Q2. What is the key word in understanding organization structure?

a. Control b. Change c. Process d. Delegation

Q3. Organization structures

a. affect group behavior more than individual behavior

b. change rapidly to meet environmental and market changes

c. contribute positively to organizational performance

d. can be defined simply as activities that occur regularly

Q4. Groups created by managerial decision in order to accomplish stated

goals of the organization are called

a. formal groups b. informal groups c. task groups d. interest

groups

Q5. Continued membership in a group will usually require

a. supporting the group leader b. conforming to group norms

b. encouraging cohesiveness in the group d. developing a status

system

Q6. The definition of communication implies that

a. communication is mostly verbal

b. communication is mostly written

c. most communication is in a vertical direction

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d. understanding must occur to have communication

Q7. The Least used communication channel in an organization is usually

a. upward b. downward c. diagonal d. Horizontal

Q8. means the mental action or process of acquiring knowledge and understanding
through thought, experience, and the senses.

a) Learning b) development c) Cognition d) Training

Q9. framework is based o the concept of Expectancy, demand and Intention of the human
being.

a) Behaviouristic b) Expectancy c)Cognitive d) Social learning

Q10. According to Edward Tolman, consists of the expectancy that a

particular event will lead to a particular consequence.

a) eventual b) Behaviour c) Learning d) Attitude

Q11. Every individual set his goal and he also know the
which will take him to achieve the goal.

a) Process b) Behaviour c) Event

d) way

Q12. insist that it is advisable and fruitful to the study the

behaviour of the human being which is visible than studying the mind which is elusive
in nature.

a) Ivan Pavlov and Jon B. Watson b) Ivan Pavlov

b) Jon B. Watson d)Ivan Pavlov and A.Maslow

Q13. is the force of action or motivation.

a) Behaviour b) Stimulus c) Perception d) Attitude

Q14. is the behaviour for a stimulus.

a) Stimulus b) response

c) Perception d) Attitude

Q15. Behavioural framework based on behaviour and environmental variables.

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a) Observable —- Non Observable b) Observable —- Observable

c) Non Observable —- Observable d) Non observable —- Non Observable

Q16. Human can project behaviour for stimulus and he exhibit a response
depending on environmental consequences.

a) different—– different
b) same——same

c) same——— different

d) different —— same

Q17. As per Behaviour is not the outcome of stimulus alone, but it is an outcome which also
depends on contingent environmental consequences of a behaviour

a) Behaviouristic Framework
b) Cognitive Framework
c) Sinner Framework
d) Behaviour Theory

Q18. The social cognitive theory states that the person and the external situations are
with each other along with the behaviour itself to determine the behaviour

a) related b) linked

c) interdependence d) combined

Q19. states that along with cognitive and external situation the experiences faced
through relevant past events determines what a person becomes and this will create an impact in
subsequent behaviour.

a) Behaviouristic Framework b) Cognitive Framework

c) Social Cognitive Framework d) Social Framework

Q20. developed social learning theory into the more comprehensive social cognitive
theory (SCT).

a) Bandura b) Luthans c) Sinner d) I Pavlo

Q21. have translated this SCT into the theoretical framework for organizational
behavior.

a) Stajkovic and Luthans b) Stajkovic and Sinner

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b) Sinner and Luthans d) Stajkovic and Pavlo

Q22. Bandura identified basic human capabilities as a part of SCT.

a) 4 b) 3 c) 5 d) 6

Q23. People process visual experiences into cognitive models. They help in future action is

a) Symbolizing

b) Forethought
c) Observational

d) SelfAnswer:regulatory

Answer: a) Symbolizing

Q24. Employees plan their actions is called as

a) Symbolizing: b) Forethought
c) Observational d) Self-regulatory

Q25. Employees learn by observing the performance of the referent group (peers, supervisors and
high performers) and the consequences of their actions is referred as.
a) Symbolizing: b) Forethought

d) Observational d) Self-regulatory

Q26. Employees self regulate their actions by setting internal standards

a) Self-reflective b) Forethought
b) Observational d) Self regulatory

Q27. Employees reflect back on their actions (how did I do?) and perceptually determine how they
believe then can successfully accomplish the task in the future given the context

a) self- reflective b) Forethought

c) Observational d) Self-regulatory

Q28. OB Helps to understand behaviour of human in .

a) work place and Society b) work place only

b) Society only d) Department only

Q29. OB does Not contributed to improve

a) Motivation c) E ciency

c) interpersonal relations. d) Communication

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Q30. Common uniform, canteen, office does not mean common treatment is limitation of

a) Organizational Cultural
b) Organizational Structure

c) Organizational Behaviour

d) Organisational Value

Q31. Due to emphasis on productivity & efficiency employee are not allowed work with
harmony with one another is a limitation of

a) Organizational Cultural b) Organizational Structure

b) Organizational Behaviour d) Organisational Value

Q32. If modern day managers donot positively address and manage work force diversity of the following
may become negative outcomes for an organisation except
a) more difficult communication
b) Increased creativity and innovation

c) more interpersonal conflicts

d) potential for higher employee turnover

Q33. The structure of an OB model includes 3 levels of analysis individual, group and
organizational systems. Issues that influence all 3 levels in various ways and thus affect
behavioural dynamics are
a) change and stress
b) Organisational culture and commitment

c) Power and politics

d) work design and technology

Q34. Some of OB’s challenges and opportunities include all of the following except

a) reinforcing the importance of traditional methods of management

b) offering specific insights to improve interpersonal and people skills

c) helping us learnt to cope in a continues changing world

d) facilitating the improvement of quality and employee productivity

Q35. A program that asks managers to reconsider how work would be done and the organisation
structured if they were starting to develop the company from the beginning is

a) reengineering
b) MBO
c) TQM

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d) Diversity training

Q36. Which of the following is not a contributing discipline of OB

a) Anthropology

b) Psychology

c) physiology

d) sociology

Q37. is a Study of individual Behaviour

a) Anthropology
b) Psychology
c) political science
d) sociology

Q38. is a Study of Group Behaviour

a) Anthropology
b) Psychology
c) physiology
d) sociology

Q39 is a Study of man, his work and Culture

a) Anthropology
b) Psychology
c) Social psychology
d) sociology

Q40. focuses on the influence of people on one another

a) Anthropology
b) Psychology
c) Social psychology
d) Sociology

Q41. The job satisfaction of an employee is depend on the

a) behaviour
b) attitude
c) personality
d) employer

Q42. Success of each organization is depending upon the performance of

a) employer
b) management
c) vendor
d) employee

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Q43. A satisfied employee will be a

a) motivator to others
b) manager
c) High performer
d) Team Leader

Q44. is not a capability of an employee having Positive attitude

a) Focus
b) creativity
c) Pessimism
d) Confidence

Q45. Which one is not a benefit to employee which results through positive attitude of an employee

a) Promotion
b) Less stress
c) Job security
d) enjoying life

Q46. Belief, opinion, knowledge, emotions feelings intention are the components of

a) OB b) Job satisfaction c) Attitude d) Personality

Q47. Components of Attitude can majorly be segregated in to types

a) 7 b) 4 c) 3 d) 6

Q48.The attitude based on Beliefs, opinion, Knowledge, or information about the particular event
which the employee possesses is under component of Attitude.
a) Behavioral
b) Cognitive
c) Affective
d) Positive
Q49. The attitude based on the concept that every individual will have an Intention to react in a certain
way toward something is under component of Attitude.
a)Behavioral
b) Cognitive
c) Affective
d) Positive

Q50. The attitude based on Feelings, sentiments and emotions of any person is under
component of Attitude.
a) Behavioral
b) Cognitive
c) Affective
d) d) Positive
Q 51. is the only component of attitude which is visible and can be observed
directly.

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a) Behavioral b) Cognitive c) Affective d) Positive

Q52. The statement “My friends are good” is an example of component of

attitude

a) Behavioral b) Cognitive c) Affective d) Positive

Q53. The statement “I don’t feel comfortable in crowd” is an example of component of attitude.
a) Behavioral b) Cognitive c) Affective d) Positive

Q54. The statement ffI am going to apologies for my mistakeff is an example of ___component of
attitude.

a) Behavioral b) Cognitive c) Affective d) Positive

Q55. component of attitude is a result of family condition, childhood experiences etc…

a) Behavioral b) Cognitive c) Affective d) Positive

Q56. Which is not a method used for changing the attitude of Employee

a) use of fear b) Providing new information c)Performance appraisal d) Giving Feedback

Q57. Among the following which is not a problem in changing the attitude of the employee

a) Insufficient Information b) Resistant by employee

b) Cognitive Dissonance d) Cognitive Dissonance

Q58. Motivation includes

a) job enrichment b) Job rotation c) Job enlargement d) all of the above

Q59. “The combination of characteristics or qualities that form an individual’s

distinctive character” is the definition of

a) Personality b) Motivation c) Attitude d) behaviour

Q60. The family condition and impact of the parents is the main base for the
personality of a person. Later it might change by .

a) thinking b) external influences c) own ability d) learning experiences

Answer:

1 b 11 b 21 a 31 b 41 b 51 a
2 a 12 a 22 c 32 b 42 d 52 b
3 d 13 b 23 a 33 a 43 c 53 c
4 a 14 b 24 b 34 a 44 c 54 a

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5 b 15 b 25 c 35 a 45 a 55 c
6 d 16 d 26 d 36 c 46 c 56 c
7 d 17 a 27 a 37 b 47 c 57 b
8 c 18 c 28 b 38 d 48 b 58 d
9 c 19 c 29 c 39 a 49 a 59 a
10 c 20 a 30 b 40 c 50 c 60 b

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