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    Karim Hamdaoui

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    Karim Hamdaoui

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    Karim Hamdaoui
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    12 views2 pages

    Karim Hamdaoui

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    Karim Hamdaoui

    Copyright:

    © All Rights Reserved
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    Karim Hamdaoui

    Email: [email protected] |Tel: +44 (0) 7456 98 88 86


    Languages: Native Fluency Levels in French, Arabic and English

    PROFESSIONAL EXPERIENCE
    __________________________________________________________________

    Banking Software Senior Engineering Support Advisor at Finastra


    March 2015 – Present. London, United Kingdom

    Responsibilities:

    Carrying out technical and functional analyses, troubleshooting and resolution of client system issues,
    Expert recommendations on Trade Finance products, processes, and workflows,
    Configuration and calibration of banks’ instruments and products,
    Bug replication on locally maintained systems and direct collaboration with R&D for fixes and patch
    deliveries,
    Customer relationship Management of Finastra’s French Fusion Corporate Channels accounts, which
    included Crédit Agricole Group, Société Générale, BNPP, LCL, Natixis etc, by being their main Point Of
    Contact with the Organisation, as well as being in charge for support of all SaaS clients,
    Holding regular meeting with bank’s mid to top management to discuss deliveries, priorities, Product
    Enhancement Requests, requests etc., as well as upgrade plans to the latest application versions.

    SEO Analyst at Adapt Worldwide


    May 2014 - February 2015 London, United Kingdom

    Responsibilities:

    Help develop and implement online marketing campaigns for key customers,
    Management of clients’ social media platforms,
    Market research and analysis. Identification of advertisement space and negotiation with vendors,
    Extensive experience in multilingual search engine optimization strategies.

    Internships and Work Placements:


    September 2012 - March 2013 Rabat, Morocco

    Marjane Holding | Helped develop an overall marketing strategy to redefine the company’s market
    segments, targets and help differentiate its products, as well as the analysis of the company’s marketing
    strategies and proposition of a green marketing plan aimed at strengthening the company’s corporate
    social responsibility.

    HorsLimite Organisation | 3 months – Assistant Project Manager – Helped organize one of the
    biggest festivals in Morocco (Mawazine). Held daily meetings with sales representatives. Oversaw
    budgeting and administration, ticket sale and inventory.
    ACADEMIC ACHIEVEMENTS
    __________________________________________________________________
    MSc in International Business
    University of Ulster, September 2013- 2015

    Subjects Studied: International Marketing, Global Trade, International Business, Negotiation, Corporate
    Finance, Research Methodology, Global Business Operations, International Financial Risk Management,
    Strategic Management.

    BSc in Business Administration - Marketing and Communications


    Al Akhawayn University, Ifrane, Morocco September 2007- December 2011

    Subjects Studied: Investment, International Business, Communication, Global Trade, Global Business
    Operations, Business and Corporate Finance, Strategic Management, Advanced Quantitative Methods.

    ADDITIONAL EXPERIENCE AND INTERESTS

    Strong MS Office abilities and advanced Excel skills,


    Java Programming/ JavaScript knowledge, Eclipse, Oracle,
    Structured Query Language,
    XML/XHTML and web standards/accessibility,

    PERSONAL INTERESTS:
    Fitness, Running and Travel.

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