AOC E943swn Manual
AOC E943swn Manual
AOC E943swn Manual
4
National Conventions.........................................................................................................................................4
Power ................................................................................................................................................................5
Installation..........................................................................................................................................................6
Cleaning ............................................................................................................................................................7
Other..................................................................................................................................................................8
Setup ........................................................................................................................................................................9
Contents in Box .................................................................................................................................................9
Setup Stand & Base.........................................................................................................................................10
Adjusting Viewing Angle................................................................................................................................... 11
Connecting the Monitor....................................................................................................................................12
Wall Mounting ..................................................................................................................................................13
Adjusting .................................................................................................................................................................14
Setting Optimal Resolution ..............................................................................................................................14
Windows Vista ..........................................................................................................................................14
Windows XP .............................................................................................................................................16
Windows ME/2000....................................................................................................................................17
Hotkeys............................................................................................................................................................18
OSD Setting.....................................................................................................................................................19
Luminance ................................................................................................................................................20
Image Setup .............................................................................................................................................22
Color Temperature ....................................................................................................................................24
Color Boost...............................................................................................................................................26
Picture Boost ............................................................................................................................................28
OSD Setup ...............................................................................................................................................30
Extra .........................................................................................................................................................32
Reset ........................................................................................................................................................34
Exit ...........................................................................................................................................................36
LED Indicator ...................................................................................................................................................37
Driver ......................................................................................................................................................................38
Monitor Driver ..................................................................................................................................................38
Windows 7 ................................................................................................................................................38
Windows Vista ..........................................................................................................................................42
Windows XP .............................................................................................................................................44
Windows 2000 ..........................................................................................................................................47
Windows ME.............................................................................................................................................47
i-Menu..............................................................................................................................................................48
e-saver .............................................................................................................................................................. 49
Screen+ ............................................................................................................................................................. 50
Troubleshoot ...........................................................................................................................................................51
Specification............................................................................................................................................................53
General Specification.......................................................................................................................................53
Preset Display Modes ......................................................................................................................................54
Pin Assignments ..............................................................................................................................................55
Plug and Play...................................................................................................................................................56
Regulation...............................................................................................................................................................57
FCC Notice ......................................................................................................................................................57
WEEE Declaration ...........................................................................................................................................58
2
HG Declaration ................................................................................................................................................58
EPEAT Declaration ..........................................................................................................................................59
Service....................................................................................................................................................................60
Warranty Statement for Europe........................................................................................................................60
Warranty Statement for North & South America (excluding Brazil) ...........................................................62
Warranty Statement for AP .......................................................................................................................64
3
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the
specific presentation of the warning is mandated by regulatory authority.
4
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V AC, Min. 5A
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter (Output 12Vdc) which have UL,CSA listed license (Only for
monitors with power adapter).
Manufacturers:
1) TPV ELECTRONICS(FUJIAN) CO., LTD model : ADPC1236
2) HONOR ELECTRONIC CO., LTD model : ADS-24NP-12-1 12024G
5
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:
6
Cleaning
Clean the cabinet regularly with the cloth provided. You can use soft-detergent to wipe out the stain, instead
of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.
7
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
8
Setup
Contents in Box
Not all signal cables (Analog, USB, and HDMI cables) will be provided for all countries and regions. Please
check with the local dealer or AOC branch office for confirmation.
9
Setup Stand & Base
Please setup the base following the steps as below.
Setup:
1. Place monitor on the firm surface (such as, table)
2. Use your hands to hold the monitor base
3. Use your hands to fold the monitor base as figure instructed above by switch
safety lock to the right side
4. Once the monitor base begin to fold you can release the safety lock (caution:
you must hear “click” after you fold the monitor base to standing position to
ensure safety lock is lock properly.)
5. Place the monitor unit in standing
10
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from -5° to 18 °.
-5 18
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
11
Connecting the Monitor
Cable Connections On Back of Monitor and Computer:
D-SUB DC-IN
1 2
1. D-SUB
2. Power
To protect equipment, always turn off the PC and LCD monitor before connecting.
1 Connect the power cable to the AC port on the back of the monitor.
2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3 Turn on your monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
12
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately.
Disconnect power before this procedure. Follow these steps:
1 Place monitor on the firm surface (such as, table)
2 Use your hands to hold the monitor base
3 Use your hands to fold the monitor base as figure instructed above by switch
safety lock to the right side
4 Once the monitor base begin to fold you can release the safety lock (caution: you
must hear “click” after you fold the monitor base to wall mount position to
ensure safety lock is lock properly.)
5 Follow the manufacturer's instructions to assemble the wall mounting arm.
6 Place the wall mounting arm onto the back of the monitor. Line up the holes of
the arm with the holes in the back of the monitor.
7 Insert the 4 screws into the holes and tighten.
8 Reconnect the cables. Refer to the user's manual that came with the optional
wall mounting arm for instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check
with the dealer or official department of AOC.
13
Adjusting
Setting Optimal Resolution
Windows Vista
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.
4 Click Personalization
14
5 Click Display Settings.
15
Windows XP
For Windows XP:
1 Click START.
2 Click SETTINGS.
16
6 Click SETTINGS.
Windows ME/2000
For Windows ME/2000:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR to 1366 by 768.
17
Hotkeys
Power
Press the Power button to turn 0n/off the monitor.
Auto/Exit
When the OSD is closed, press Auto/Source/Exit button continuously about 2 second to
do auto configure (only for the models with dual or more inputs).
When the OSD is closed, press Auto/Source/Exit button will be Source hot key
function(Only for the models with dual or more inputs).Press Auto/Source/Exit button
continuously to select the input source showed in the message bar, press Menu/Enter
button to change to the source selected.
18
OSD Setting
Notes:
1) If the product has only one signal input, the item of "Input Select" is disable to adjust.
2) If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to
adjust.
3) One of DCR, Color Boost, and Picture Boost functions is active, the other two function is turned off accordingly.
19
Luminance
Press or to select
(Luminance), and press to enter.
Press to exit.
20
Brightness 0-100 Backlight Adjustment
Eco mode
Internet Internet Mode
21
Image Setup
Press to exit.
22
Adjust picture Clock to reduce
Clock 0-100
Vertical-Line noise.
23
Color Temperature
Press to exit.
24
Recall Warm Color Temperature
Warm 6500K
from EEPROM.
25
Color Boost
Press to exit.
26
Full Enhance on or off Disable or Enable Full Enhance Mode
27
Picture Boost
Press to exit.
28
Frame Size 14-100 Adjust Frame Size
29
OSD Setup
Press to exit.
30
OSD Setup
31
Extra
Press to exit.
32
Input Select D-SUB Select Analog Sigal Source as Input
33
Reset
Press to exit.
34
Reset yes or no Reset the menu to default
35
Exit
36
LED Indicator
Status LED Color
37
Driver
Monitor Driver
Windows 7
1.Start Windows® 7
38
4.Ckick on the “Change display settings” button.
6.Click the “Monitor” tab and then click the “Properties” button.
39
7.Click the “Driver” tab.
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.
40
10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
41
Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".
42
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
43
Windows XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
44
5. Select the 'Settings' tab then click on the 'Advanced' button.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
45
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
46
Windows 2000
Windows ME
1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
47
i-Menu
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.
48
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
49
Screen+
Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool,
it splits the desktop into different panes, each pane displays a different window. You only
need to drag the window to a corresponding pane, when you want to access it. It supports
multiple monitor display to make your task easier. Please follow the installation software to install it.
50
Troubleshoot
Problem & Question Possible Solutions
Make sure the power button is ON and the Power Cord is properly connected
Power LED Is Not ON to a grounded power outlet and to the monitor.
Picture Is Fuzzy & Has Adjust the Contrast and Brightness Controls.
Ghosting Shadowing Problem Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Move electrical devices that may cause electrical interference as far away
Picture Bounces, Flickers Or from the monitor as possible.
Wave Pattern Appears In The Use the maximum refresh rate your monitor is capable of at the resolution
Picture your are using.
51
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Monitor Is Stuck In Active Inspect the monitor's video cable and make sure no pin is bent.
Off-Mode" Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary Inspect the monitor's video cable and make sure that no pin is damaged.
colors (RED, GREEN, or Make sure the monitor's video cable is properly connected to the computer.
BLUE)
Screen image is not centered Adjust H-Position and V-Position or press hot-key (AUTO).
or sized properly
Picture has color defects Adjust RGB color or select desired color temperature.
(white does not look white)
Horizontal or vertical Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
disturbances on the screen FOCUS.
Press to auto-adjust.
52
Specification
General Specification
Model number
Driving system TFT Color LED
Viewable Image Size 47cm diagoanl
Pixel pitch 0.3mm(H) x 0.3mm(V)
Panel
Video R, G, B Analog lnterface
Separate Sync. H/V TTL
Display Color 16.7M Colors
Dot Clock 90 MHz
Depth 182.4 mm
Environmental Temperature:
Humidity:
53
Altitude:
HORIZONTAL VERTICAL
STAND RESOLUTION
FREQUENCY(kHZ) FREQUENCY(Hz)
54
Pin Assignments
55
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.
56
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
57
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .
58
EPEAT Declaration
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.
For Germany:
http://www.aoc-europe.com/en/service/tco.php
For Brazil:
http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134
59
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
AOC Color Monitors sold within Europe
AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a
period of Three (3) years after the original date of consumer purchase. During this period, AOC International
(Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a
new or rebuilt product at no charge except as *stated below. The defective products that are replaced become the
property of AOC International (Europe) GmbH.
If the product appears to be defective, please contact your local dealer or refer to the warranty card when attached
to the product.
Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Authorized Service Center.
If you cannot deliver the product in person:
AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound transport damage
nor to inbound product that was not properly packaged.
AOC International (Europe) GmbH will pay the return shipping charges within one of the countries specified within
this warranty statement. AOC International (Europe) GmbH is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union.
* This limited warranty does not cover any losses or damages that occur as a result of
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
60
modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
AOC INTERNATIONAL (EUROPE) GMBH OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY
AND EXCLUSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) GMBH LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) GMBH BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF
USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
61
Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
62
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
USA: http://us.aoc.com/support/find_service_center
ARGENTINA: http://ar.aoc.com/support/find_service_center
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PARAGUAY: http://py.aoc.com/support/find_service_center
PERU: http://pe.aoc.com/support/find_service_center
URUGUAY: http://pe.aoc.com/support/find_service_center
VENEZUELA: http://ve.aoc.com/support/find_service_center
IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center
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Warranty Statement for AP
AOC is one internal brand for its professional monitor ,TV technology ,affordable price and available
service .Customer satisfaction-oriented is always what we are pursuing .
We provide 3 years standard warranty for AOC monitor and 1-3 years standard warranty for AOC TV .However
There is some slight warranty difference due to AOC different service strategic in different area/country ,so any
question against warranty or any other AOC products warranty ,please leave the message via
[email protected] .or check with the dealer or reseller in your country where you bought the product .We
will response to you with top priority .
AOC warrants this product to be free from defects in material and workmanship .
During the warranty period, TPV will, at its option, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as *stated below. The defective products that are
replaced become the property of AOC.
• *This limited warranty does not cover any losses or damages that occur as a result of
• Shipping or improper installation or maintenance
• Misuse or Neglect
• Any cause other than ordinary application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service
Center
• Improper environment- Excessive or inadequate heating or air conditioning or electrical powers failures,
surges or other irregularities
• Fire, flood, earthquake, terrorist attack or other accidents
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; customer bear the sole responsibility and liability for any such modification or alteration.
It’s the right of AOC to issue or terminate the warranty terms. For exception cases, subject to report of our
investigation, we reserve the right to terminate or modify terms of warranty policy.
How to get your Warranty ?
1. Please keep the purchase invoice ,and our service partner will take over the service against the invoice
2. If you can not show the invoice ,please contact local dealer /.reseller for getting special support
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Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time
during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved
for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways.
*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit
arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC
service center.
us .aoc.com
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