UDAY KIRAN.

M
Cell: +91-9030281454
Email: [email protected]

Objective: Seeking the position of CRM Developer where my CRM application design skills will be fully
utilized to obtain efficacy and effectiveness in the organization. My expertise in configuration, customization
and enhancement of CRM systems will be very beneficial in maintaining the stability of the organization.

Synopsis of Experience:
Over 1.5 years of extensive experience as a Salesforce CRM Developer in Pharmacy, Real Estate &
Investments, E-comm. & Client Server apps and in depth understanding of all phases of Software Development
life cycle. High motivated team player with excellent communication, presentation and interpersonal skills.

Specific expertise includes:

➢ Having 1.5 years of IT experience in design, development and deployment of application using Force.com,
Apex, Visual force and Cloud Computing based Sales force CRM, customization and development.
➢ Highly proficient in interacting with cross functional teams to understand the business goal and the scope of
the project.
➢ Experience in developing applications using Force.com IDE and deploying them to Salesforce.com
servers.
➢ Experience working with Data Loader, Import Wizard and salesforce.com Sandbox environments.
➢ Designed and developed Apex Triggers for various functional needs in the application.
➢ Worked on all of the configurations like Validation Rules, Workflow Rules, Creation of Object, Fields,
Email Templates, Layout Changes, Roll up Summary Fields, Lookup Fields, Dashboards and various other
components as per the Client and Application requirements.
➢ Contribution to select projects through the software development lifecycle: understanding business
requirements, implementation, and support.
➢ Self-motivated Team Player with the ability to work individually and in a group.
➢ Ability to learn and adapt quickly to the emerging new technologies.

Computer Skills:

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, Visual
Force Pages, S Controls, Workflow & Approvals, Dashboards, Custom Objects.
Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com Platform
(Sandbox and Production).
Languages: Apex, C++, Core Java
Operating Systems: Windows -7, Vista & XP.
Documentation Tools: MS Office, MS Visio
Web Related: HTML, Java Script,css,Ajax

Certification:
• Salesforce Certified Developer (DEV-401).

Experience:

BODHTREE CONSULTING LIMITED as Associate Consultant.

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Projects Undertaken:

Project #1:

Client: GC Dental India

Description:

• The manufacture and sales of dental materials and related devices and equipment. And mainly they want to
track all their products sales through particular region, state, country wise. And they develop materials such
as Glass Ionomer, alginate and silicone impression materials, gypsums, investments and crown and bridge
materials.

Responsibilities
• User’s troubleshooting & support activities for the entire Blackberry.
• Data Cleansing, Data preparation and data loading for almost 10k Accounts & dealers.
• Data migration using Apex Data loader.
• Configured Reports and Dashboards as per their role Hierarchy.
• Leading role in Blackberry-Salesforce integration logic, data-sets and configuration.

Project #2

Client: Vetoquinol, India

Description:

The Client is India’s 10th largest Veterinary Pharmaceutical Company. The company develops, produces and
distributes a wide range of more than 700 Medical and Non-medical products in Europe, Americas and Asia-
Pacific. It has Medical Reps & Sales Executives throughout India.
• The Medical Representatives/Sales Executives meets the Doctors, Pharmacists, and Hospitals to
discuss about its drugs/products. MRs also distributes samples and makes a note to pass on the stock
information to the stockiest.
• Business Manager keeps the track of the day to day activities of Medical Representatives like how
many customers has met and to measure on the number of calls he made or appointments he does with
various customers/doctors Pharmacists etc.
• Their day to day activities was achieved by various reports like Customer Visit Frequency, Customer
Productivity Tracking, Filed Activity, Specialty mix of Customers, Brand wise prescriber trend etc.

Responsibilities:

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 • Worked as team member and performed the roles of Salesforce.com Developer and Administrator in
the organization.
• Developed custom objects, triggers and workflows.
• Translated business requirements to smart solutions in Salesforce.com.
• Prepared technical approach and design documentation supporting business needs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various
Functional needs in the application.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and
fields.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon client requirement.
• Communicating of project status to key stakeholders throughout entire development process.
• Interacted with customer operations managers to identify issues and potential areas for improvements
to existing applications.
• Maintaining daily processes of import file updates, email notifications, and user technical support.
• Testing the development by authoring Apex test classes and Deploying the Customizations into
Client’s live instance.
• Attended meetings to better understand the application and interacted with business analysts in
resolving the problems.

Development Environment:
Force.com IDE, Apex, Visual Force, Apex Explorer, SFDC Sandbox Instance.

Project #3:

Client: Bacardi India Private Limited, India

Description:

• This project involves in development of Custom Input Grids made using Visual force and versatile
and complex Visual force page reports holding data from different objects/tables and displaying
comparatively. Achieving centralization of data between various teams locating remotely in India
is the main theme of the project.
• Existing system involves in Usage of Excel sheets to maintain stock shipment data where de-
centralization of data is clearly observed. Replacing the traditional method with Force.com
implementation solved their problem. Designing and making of visual force page reports made
their work easy with on the tips reports.

Responsibilities:

• Played a major role in designing the database model and to develop, customize and to assign the
development team with requirements and time lines.
• Development of the whole functionality using Workflow rules, Validations, triggers, Apex Classes,
Visual force Pages.
• Migrate the data in excel sheets into CRM using Import/Export Wizard and Data Loader.
• Testing the development by authoring Apex test classes and Deploying the Customizations into
Client’s live instance.

Development Environment:

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Force.com IDE, Apex, Visual Force, Apex Data Loader, SFDC Sandbox Instance

Education:

➢ Bachelor of Engineering (B.E) in Computer Science Engineering from Visvesvaraya Technological

Personal Profile:

DOB: 22-01-1986
Sex: Male
Marital status: Single
Passport Number: Valid

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